Had a great experience with JDM Auto. Im more than pleased with my purchase. Made an appointment picked my vehicle test drove it.They all were very helpful and professional. The atmosphere was great. They went the extra mile to take care of me. THANK YOU ALLShout out to the young man that made sure i left sparkling clean. I highly recommend buying another vehicle. Keep up the great work. Thanks again
Bought a used Ford Edge that he put a motor in, then found out that I had a seam leaking in my gas tank. He put in for me and did a great job. He only does motor work rebuilds tho.
Bought a vehicle from this dealership a month ago. To be honest I was really questioning if I want to go with a Used car dealership. I have always bought my vehicles from franchise only. But when I looked at the reviews for JDM I decided to them a shot and I am glad that I did! I felt that their salespeople were more professional than of a big franchises. The whole process was really smooth and all necessary disclosures were made before hand. I will be buying all my vehicles from this dealership now!!!
My experience: I bought a European-make vehicle essentially completely remotely from this dealership from out of state and took the car home to my home state. Ive had the car for a month at the time of this writing. Heres a thorough review. Five stars based on the buying experience alone, would probably give them a 4.5 if Google reviews allowed.The service: Excellent with a small hiccup. Rose and the team always picked up my calls, responded to my text messages and emails... They were very diligent and thats something that a lot of dealers get wrong. They honored my deposit, sent paperwork with expediency. They recommended an inspection service for a non-lifted PPI and let the inspector do their job. All of the things youd expect a good dealer to do, they did it and did it well. The only hiccup was that they neglected to include an important piece of paperwork in the documentation when I left with the car - nothing that would prevent me from driving it, but that would have caused some headaches down the line. They caught it and took care of it quickly, but it did happen.The car: Pretty good, but with lots of deferred maintenance. I had one major item done by their service shop before delivery and they recommended parts to use, no complaints there and the price for the job was fair. I believe the price I paid for the car was fair as well. After bringing the car home Ive put a lot of additional work into maintenance items, but no major tow-in repairs. I bought the car understanding that this maintenance would be needed but I underestimated just how much it needed, and there are still some minor annoyances that will need to be addressed in the future.Thats the thing - this dealership has a lot of crazy-interesting inventory. They have lots of hatchbacks and wagons, and thats very rare. I bought my car because I wanted it. As a general note, when you are considering purchasing a vehicle that is around 10-12 years old from a European make, you need to make sure you understand that you WILL be putting money into maintenance items right away, as these kinds of cars are often traded in when their owners no longer wish to spend European car money on maintenance, sent to auction, and then bought by dealers such as this one. I dont believe at all that the dealer was malicious or even close to it... Its par for the course for pretty much any European car of this vintage, so keep that in mind.I would absolutely consider JDM Auto again based on the buying experience alone. Thanks so much!
They give you space to fully inspect their cars, but were absolutely inflexible on price even after we pointed out $1200+ of essential repairs required to be fully road-worthy. Didnt buy, wouldnt recommend due to their shady practice or denying readily apparent damage and mechanical faults.
Amazing service.. no pressure... excellent on all cylinders..
Bought a car from here recently, and it was a pleasant experience. No pressure salespeople, Knowledgeable, and Friendly!!!! They had no problem allowing me to take the vehicle to a mechanic shop to have it inspected. 2 weeks into having ownership of the 14 year old Volvo I am very happy with it, and would recommend all my friends and family .
Bought my vehicle from here; family friendly workers who go beyond expectations to make sure you walk out with the car you deserve
BEST USED CAR DEALERSHIP!!!! We had such an amazing experience with JDM AUTO. Originally we came for a different vehicle but settled for a Ford Fusion instead. The salesperson was extremely professional and did not rush us in anyway. Normally I dont leave reviews but I think these people need to be praised. We financed our vehicle and the whole process was very smooth. I would definitely recommend this dealership to everyone I know!!
I’ve bought new, used, and private. JDM Auto treated me better than any other dealership. Their selection has thought to it. If you’re a person that appreciates cars; check them out. They probably have a car that’s calling your name. Thanks again guys.
Perfect staff! Great vehicle selection. All questions and concerns were addressed with professionalism and everything was explained perfectly. I would recommend anyone looking for a car to stop by JDM Auto. Another happy customer left your lot today!
I don’t know about the other staff but I went today to test drive a car while we were test driving the car the employee gets mad because I accelerated the car. What is the point of a test drive if I can’t check the car the way I want and I actually liked the car but because the employees rude behavior I got the heck outta there, so please treat your customers better.
I agree with everyone who was supported by the professionalism of the staff. Great service experience overall; I will buy from you in the future.
Great, knowledgeable, and very patient staff. My son 💙 s his new Honda!!
Be careful with this place. Within just a few minutes, I found 5 things wrong with the vehicle. (I am a mechanic & shop owner) The vehicle HAD been in at least 1 accident even though they said the carfax came back clean. Upon presenting these issues, I had asked if the price of the car would reflect the issues presented to them, they told me Theres nothing we can do about the price 😅😅 Mind you, they were asking $700+ above KBB!! Also, they would not let me take it to my shop to inspect underneath. Very very sad how these dealerships can rob people blind. Had I not known any better, I would have over paid for a car that had several issues.
Guys, my wife loved the van. Thank you so much for taking the time and staying patient with me. HAHA. I know I’m not the easiest buyer to deal with. I was happy that everything was perfect and honestly, I wasn’t expecting to leave with the car the same day. I will send over my friends and family if they’re in the market to buy.Thank you again,Steve and wife.
This is definitely the best used car dealership. Jasper helped me purchase an amazing car for a great price! My car is gorgeous and solid. I was impressed by the condition of the cars they have in their inventory.
Bad customer service and transaction experience
I purchased my Lexus from JDM AUTO. I must say I waited one month before I left this review but I wanted to make sure I was happy with my purchase.I took this vehicle for Maryland state inspection and had no issues in getting it inspected. I received my hard tags and title on time. I will recommend JDM AUTO to all my family and friends.
Very honest dealership. Highly recommended.Update.... after 2 months. Engine failed.Update # 2. They were very helpful even after we had trouble with the car. Highly recommended.
I took a 4 hour drive to pickup a BMW X5 from JDM auto that met my specific requirements. Komal made it super easy to get a deal done. Great pricing, honest business, and one of the cleanest cars for the mileage Ive come across.
Highly recommend this dealership for all! They sure do have quality cars. I bought a white Acura TL from Umer at JDM auto, he went above and beyond to ensure my satisfaction of the vehicle I purchased. He was great in communicating and answering all questions I had
Very friendly staff, fair prices, and great cars.
I bought a car from here a month ago and finally took it for an inspection. I wasn’t surprised when BMW told me my vehicle was in great shape. I am super happy and will definitely send more business.Thank you to all of the JDM team for finding the car I always wanted and for the most excellent experience I have ever had purchasing a vehicle.
I just bought a Lexus RX for my wife. While browsing through the pictures I thought they might have been photoshopped, but by the time I came to test drive the car I was impressed as the car was presented the same as the pictures. I will recommend all my families and friends to check out JDM Auto for their next vehicle purchase.
Love the car that I bought from this business. The cars are really clean. I like the fact that they work on their cars prior to putting them up for sale. Thank you Mehak for my new Honda Civic I really love the drive.
The entire car buying experience was awesome. The staff are very friendly and extremely helpful. I would definitely refer a friend or family member. We will buy another vehicle soon for a family member and will go back to JDM Auto. Great people!
Purchased the Volvo XC70 from JDM auto. They installed the timing belt and water pump for me as it was time for the timing belt service. I will highly recommend JDM auto as they got an impressive variety of inventory to choose from.
Family owned business, I recently purchased a Honda CR-V from JDM AUTO. The condition of the vehicle was better then what I expected as I checked out other CR-Vs from other dealerships. I will highly recommend JDMAuto to my friends and family.
Very friendly and helpful staff. They made my first car buying experience less daunting and have a great selection of vehicles
Well first of all they mixed up the car that I wanted and almost bought the wrong one. As far as customer service goes they were great but they had told me that the car was good for an inspection but when I got the Maryland inspection done, there was a lot that was wrong with it and only offered me a discount to do the repairs. Do I recommend going to this dealer, hell no
Wow! I had a great experience buying my first car from JDM AUTO today. They were so nice and accommodating every step of the way. I would give them 10 stars if I could!
Loved the selection of the cars they have. I purchased the bmw from them a week ago, oil pan gasket was replaced before the sale thats a common issue with all wheel drive that saved me couple of thousand dollars. I willHighly recommend JDM Auto.
I am very happy with my experience with Asad at JDM auto. I love my new car, and I wouldnt hesitate to purchase a vehicle from this dealership again.
Went in to this place looking at a mustang they had. Was told I need to make an appointment.No other customers were in the office at this time. When I asked about the mustang, the young man who never introduced himself was very short with me. He said he could show me the car but the price is the price no negotiation. KBB has the car listed at fair market price from a dealer between $6500 and $7500 they want $9500 for a 15 year old car. And there is visible damage on the rear quarter panel where the gas gap is. I have the money on me to buy the car right then, and this very young man turns me down. Don’t think I’ll ever go there again! Good luck
BUYER BEWARE! Absolute crooks. Our needed a complete new engine the day after it was purchased . The owner, Sabor, said he would take care it if we removed the bad reviews. We did as requested. He then changed his mind and said he would do nothing. He still has our car and says he never agreed to fix it!!! Run very fast from this thief. The owner has a record of altering titles/ registrations and illegally selling a vehicle!!!!
I have just a bought a car from this dealership and I’d like to say that it was a wonderful experience. From the people working there to the cleanliness of the place and the overall smooth transaction. I even had the option to get my dmv tags from this place so I didn’t have to go and wait in a long line. If you’d like to purchase a car I suggest you check them out because they have a wide variety and I’m sure you can find what you’re looking for and stay in budget.
I purchased a 2007 Toyota Camry for my daughter as her first car. Initially, I test drove couple of cars on their lot before feeling comfortable enough to make the purchase. They have clean cars. Ask for umer he goes beyond to help you..
Ive been shopping around for a while looking for a nice Tiguan. I have a sedan but needed the extra space for my little boy. Cant even remember how many dealerships we visited, but Finally! Grateful to say, Ive found my Tiguan at JDM auto! As soon as I got here I had a good feeling I was going to buy a car here. Not only was the Tiguan in excellent condition, but the staff here made me feel so comfortable. Not at all a sales environment. The owner spent a lot of time with me explaining to me about VWs. He had a ton of VWs on his lot and I could tell he knows a lot about German engineering. This was probably the biggest reason I purchased my Tiguan from them. Extremely satisfied with the whole experience and would recommend this dealership to everyone!
Very nice and timely. Bought a Volvo XC60 here and the process was seamless. The cars are well taken car of and the employees take pride in what they do!
Edit 2: the dealer was able to reach out to me regarding the mechanical issues I found stated below. He did apologize for any financial constraint and wanted to address they would not of sold the vehicle if they knew there was issues with it, he was also able to repair my sway bar links that were broke but all other repairs I had done on my own time.Grateful they reached out to address the issues, again I STRONGLY recommend having any vehicle you may buy from here inspected yourself before sale.Edit: I decided to change review post purchase after taking the vehicle for a post purchase inspection and noticing a few mechanical faults that should of been addressed before sale.Had to have both front struts replaced within 2 weeks of buying as one was blown out.I also had to have a broken ball joint replaced.Both of these issues are of little cost to a dealer to replace as OEM parts are cheap and labor for their mechanics is not much compared to having a purchaser get the work done by a mechanic post purchase.If contemplating buying from this Dealer please be sure to do a pre-purchase inspection or do you research prior to decision making.Went to take a look at a Mazda at this dealership and ended up buying after seeing it and working with them.Staff is very friendly and down to earth, did not feel pressured to make any impulse decisions on purchasing.Total process was painless and easy.Dealer also included a free battery with purchase for the vehicle as it needed a new one.
This place cleans up the exterior of a car really nice. But watch their demeanors and hear their excuses and rejections when you ask them to let your mechanic examine the vehicle. I went in yesterday (Saturday), and found a car that at first seemed to meet my needs; looked nice, was well kept (interior cabinet, exterior, tires, etc.), drove nice, etc. However, when I looked under the hood, I immediately saw rust everywhere (see attached photo), I became leery of the flood epidemic that has infected so many used cars for sale that are being passed off by scam dealerships as clean. I told Umer I liked the car, but am concerned about the rust under the hood, and asked that my mechanic inspect the entire vehicle that day; especially underneathe. It was a Saturday at 10AM; I was there before Umer and his crew. Umer told me that I couldnt get it inspected that day because I hadnt made an appointment (huh?). And although I left my 2015 Toyota Avalon there, and offered my license, he would not let me take the car out their site. He insisted on being with me during the test drive (?). I made Umer an offer pending an inspection from my mechanic, and a $295 deduction for consideration of the rust, and minus payment of that ridiculous $395 processing fee (WTH is that?); other than that, I offered the full asking price. Umer came back an hour later and said they would take $200 off the price of the car, if I voided the 3 months warranty Lol. I believe this ridiculous offer was a way to get rid of me because of my insistence on my mechanic inspecting the vehicle. So, people, it would behoove you to get any vehicle youre considering buying from JDM inspected by a neutral and disinterested mechanic to save yourself misery later. They dont want you to see the rust and leaking gaskets that will doom your car in the near future. JDM is only interested in getting your money; and if VAs law didnt say they had to give you the 3-month warranty, they wouldnt; they want nothing to do with you once their vehicles leave that lot. Be careful.
We dropped by to check the cars we were interested in. They told us that they do appointments only for now, still thankful since we were accommodated. We were planning to check atleast three cars. The first car that he showed us has some problems, but we were still thinking to test drive it. We changed our mind since it will take their time, considering we didnt have an appointment with them. We asked if he can show us the other two and from there, maybe we can choose which to test drive. He said I have to do all the paperwork all over again. So much for being a salesman. We walked away. We understand about the social distancing and there will be restrictions or limitations, but the attitude or willingness to help, youll get nothing from him. It is just his job to show the cars to you. As we walk away, he gave us a calling card and asked us to make an appointment. It is unlikely that we will go to the store if he is the one who will take care of us. Who would like to be treated that way? I hope the management knows this issue because as I checked the reviews, we arent the first. P.S. There are no other customer in the shop, so why?Edit review: Thank you for responding and making it our fault that we requested to check another car. It truly justified how we were treated. Regardless of the policy (which he didnt inform us), his attitude sucks.
JDM Auto has to be one of the splendid used car dealership I have purchased a vehicle from. The customer service provided by the sales person, Urooj, was outstanding. What sets this dealership apart from many others was that it is a family owned business. The service I received compelled me to leave a review. I had few questions pertaining the vehicle and the additional service contract that they offer and the sales person and the manager were able to answer all my concerns swiftly and promptly. I would definitely recommend my family members, friends, and acquaintances to purchase a vehicle from JDM Auto if they’re looking for one! Thank you to team of JDM Auto for making this transaction smooth and pleasing!
Just bought our 3rd car from JDM. Had a great buying experience and pleased with the quality of the cars. We’ll be back!
Great staff! They made it easy to get the car i wanted and even gave me pointers on how to raise my credit. I’d definitely drive another 2 hours to get another car from them one day in the future. no problem with my car so far!
I bought a Acura TSX i am very satisfied with my car. The salesman umer was also professional and knowledgeable during the transaction.
Family business, fun to work with. Highly recommended for everyone one
I drove to this dealership from out of town without an appointment. I was greeted right away. Umar answered all my questions. The vehicle was everything I was hoping for and the price was right. The owner even came to greet me to make sure I didn’t have any questions. I was surprised by their hospitality and friendly service as I never had this kind of experience at a car dealership. I will definitely recommend this place. There was no pressure to buy and gave me the privacy I needed to make my decision. Thank you JDM.
My daughter was looking to buy her second car, and was specifically looking for a Civic Si. We went up into NOVA and check two different newer ones at big brand name dealers, only to find that the cars were not in great condition and the standard sales tactics in play. JDM, when we called, agreed to stay a bit so we could make it down there. The car they had was a bit older, with more miles, but thousands less and in much better condition and a much better CarFax report. Very helpful, very accommodating. Thanks, JDM, for making a six hour car search (we live down about and away from most dealers) successful.
If you arent gonna negotiate prices on your vehicles then the least you could do is price them fairly... seems almost every vehicle on the lot is priced 1000$-$1500 above the kbb value not a very good way to keep business in my opinion
My wife and I recently purchased a vehicle for our daughter at JDM Auto. We test drive the vehicle and made the purchase.
Great people to work with, very helpful and always very friendly 💯 will definitely be looking forward to going back in the future for business again.
I bought a car not so far away from now, less than 4 months, they said it was all checked and in very good condition but in less than 4 months I have spend a lot of money on it. It wasn’t at all in good condition but in worst one. The girl that work there is very professional but the person that check the car is not.Personally, I am very disappointed.
Jasper made the process easy. He set me up with an appointment. I drove 3 hrs to check out the car, it was in good condition as shown on their website. I definitely recommend this place to everyone.
I bought my vehicle from this dealership 2 months ago. I wanted 2 take the time and leave my 2 cents. They were very accommodating and very easy to work with. The girl who helped me took the time to go over my financing options and got me the best deal. thank you for my vehicle. I love it very much. I’ll definately come back to buy in future.
I like the car I bought here, and it passed a first time Maryland inspection with no issues, but I thought it was odd that the title had to be mailed to me two weeks later, and I literally got across the street after buying and opened the windows, but one did not operate at all. I drove right back into the lot to mention it. The attitude was, Sorry, its yours now. Not the way to encourage repeat business.
Incredibly friendly and helpful! Bought my 07 Mazda and it is in perfect condition. Highly recommend
What an outstanding car buying experience! This is a family own business that makes you feel like the family! Becky went above and beyond to help us. She certainty brings a whole different experience to car buying! We will be back!
What made this company so attractive is the way they handle the cars and customers; treating each equally with care. I couldnt have had a better experience with JDM Auto, knowing that Ive been to many different car dealers in the past! From the time that you walk-in to smelling that new car smell as your driving it off the lot, that place will have you sold! I would definitely buy from them again!
Awesome family owned business to buy from. Very pleased with my new car and how friendly everyone was. Defiantly recommend
Great customer service and honest people. Very happy with my purchase. I will definitely tell my friends and family to check them out if and when they are looking to buy a used car. They have a lot of variety in their inventory to choose from. Thank you again!
I just drove 1.5hrs from out of state fully prepared to purchase a vehicle from here. It looked pristine online so I was prepared to pay a little more than what it was worth compared to similar cars like that one. When I arrived the car was COVERED with deep scratches that will not buff out and some small dents all over the vehicle. I called about this car 3x in the days leading up to my trip down here and nothing was said about the very poor condition of the paint. So I just wasted 3hrs on my day off for this. They offered to take 500 off of the 6500 asking price which is still way too much for a car with that much paint damage. Needless to say I am beyond angry.
Absolutely great service, great family owned business! I can honestly say that no dealership has given the amount of effort and flexibility as JDM auto. I greatly appreciate all that he and his wife did to see to it that everyone was satisfied. You all are great!
I purchase 2007 Honda accord with JDM. The price was super great. The agent were very helpful and professional. I have been finding a car for a year or so. JDM gave me the perfect car. If you are looking for a car, look no further, JDM is the choice. Thank you JDM. I will definitely come back to upgrade.
I went to four different places to look for a car and this place was by far the best from the moment I got there. I love my car, thanks guys!
Rose and Raven were super helpful and I never felt pressured. Great cars!
I would love to recommend this dealer name JDM Autos located in Fredrick, Va. I bought one family car Toyota Camry 2007 love it. When I went to look for the car the sales person was very knowledgeable about what his selling me. Also when I come up to sign up the papers it took me 25 mins to close the deal. Love my car. This is family own business their making through out every single day to make it better for their clients to buy nice and clean autos for long run. Their customer service over all I would say five out of five. Small dealer reasonable price to afford for all also quick and fast paper work. They finance all. Bad credit, good credit no problem. Their cars smooth and very clean again.
Rose emailed me and texted me right away. I am so happy with my experience with them. Thanks a bunch.
If your looking for a reliable vehicle JDM auto is the place to go. Customer service is outstanding but most certainly the vehicles are clean. Best part is they are not pushy towards purchasing a vehicle until you are fully satisfied. I stopped by to check out couple of the vehicles with my parents and ended up purchasing the Volkswagen Jetta.
We just purchased our second car with JDM for my second daughter. The reason I came back is because our first vehicle turned out to be great. They provide with such good service that got me coming back for another and I trust them. Saboor is very knowledgeable when it comes to cars. He educated us all about the car we purchased and knowing that helped us keep up with the maintenance. Our second daughter is going to college and she is very happy with her Jetta. Thank you again for helping us find the right car for my daughter. You’ll be seeing us in the further in a year when my next daughter is going to college. I appreciate all that you guys did to make us happy. Bless you all.
I have purchased 4 vehicles for my family from JDM Auto in the last couple of years...their pricing cant be touched and the cars are CLEAN!...Thank You to JDM Auto for keeping my fam on the road!!! Highly Recommended as they take care of all your problems pertaining to purchasing a vehicle
Nice cars, Family owned business. Spoke to Urooj, she was friendly helped me through the whole finance portion. I will highly recommend JDM auto.
Customer service lacks here! I get you own your business however being kind and making someone feel welcome should be their first priority. Went to look at a vehicle and ended up needing maintenance the rear brakes were worn unevenly so may have passed inspection on the side they checked but the other side was on a pass/fail basis. The owner said it passed inspection and would charge to replace. Not to mention that service intervals were maintained except timing belt and water pump ( over by 15 thousand miles) said they would charge to replace. In my eyes if your selling a vehicle you should always make the buyer feel welcome not talk to them like they are low lives. On that note I do not recommend this dealership or if you do, do your homework people.
Great experience, got me exactly what I wanted at a great price. Very accommodating, friendly, and helpful staff. Would recommend for anyone looking for a great used car buying experience.
Just bought my first car from them! Best first car buying experience. They were very helpful and friendly. Highly recommend this place for anybody looking to buy a car. Overall wish there was an extra star for the great experience!
Fantastic experience. They made sure I was able to get into the car I wanted while being very flexible with me. I’m in love with the car I have. Would recommend to anybody.
The service here was pretty good, friendly staff and decent prices. The only thought is maybe have a much bigger lot but over all everything was just fine. I thank them for the 05 civic, i really enjoy it!
The owner is amazing! He spent his time inspecting my car and telling me what the real problem was which ended up being less expensive.
The women inside were super friendly and kind, but their sales man was rude and quick to lose our sale, he lost our business in less than 5 minutes . do not recommend, not the family business other reviews make them out to be. Disappointed for sure.
Friendly staff, no pressure to buy anything, explained every step of the process. Very family oriented and easy to talk to, stand behind all of there vehicles. Would definitely buy here again!
They judge the book by its cover, they assumed I was there just to play around and test drive because I’m under 21. When really I just lost a car and I’m very serious about purchasing. Also they said I most likely don’t have credit because of my age.
When looking to buy a used vehicle you have to know that it’s not going to be perfect. That’s why it’s called used! My experience with JDM AUTO and Urooj was excellent. Everyone was really nice and I loved the family environment. They greeted me right away and gave me the space I needed to make the decision. They are not pushy at all which helped me to decide what I wanted to buy. Umar was very helpful as well with showing me the features of the car I bought. I would definitely tell my family and friends about this dealership. They do their best to make the customer happy and they have very nice selection of cars. Thank you again JDM for everything.
Even though we didn’t end up purchasing a vehicle through JDM we had a very positive experience. We were given plenty of time to check out the car without being hassled and all of our questions were answered truthfully. I wanted to take the car for a pre purchase inspection and they were very accommodating and even agreed to have their employee take the car there for me. Their cars are also in good condition and almost all have great Carfax history, I also like that you can see the full Carfax report on every vehicle through their website.
Reasonable prices
Very customer oriented. Got me in and out quick. Thank you for treating me well.
My experience at JDM auto was above and beyond. I called about vehicle they had listed, Urooj had answered all my questions. I went to dealership on Friday to see the Car. Instantly I knew this was the car for me. Cars they had were very clean, with all maintenance performed. The next obstacle was financing it. We breezed right through it, and I got the payment I wanted. All in all I highly recommend this dealership.
A great buying experience from a family owned small business. Saboor was very open with me and upfront about the car I was interested in. Becky was exceptional with the paperwork and explaining the buying process to me. If I ever need another used vehicle I would definitely come back here first. Thank yall!
Purchased a ford expedition, happy with the purchase. The vehicle i test drove were as described on their website. The whole family was friendly and fun to work with. If you are looking for a clean car i must say Jdm auto is a place to go.
The staff at JDM was extremely polite efficient and organized. They made me feel like family. My vehicle came with no hidden strings attached. The truck I purchased may be one of many vehicles I purchase from them. After an entire day of searching for trucks with results like we cant find the keys, the trucks not ready, we dont know and the always popular we cant finance you. It was a breath of fresh air to actually get answers and results. I cant say one person that wasnt helpful at this dealership. Thanks for everything.
Had a very positive experience with Omar at JDM Auto yesterday. In addition the manager was willing to work with us on price and was accommodating regarding our methods of payment. After driving the 05 Mustang convertible home in the snow cant wait to put the top down. Great used vehicle at a very good value and very happy with the overall experience. Special thanks to Omar for his directions and getting his long legs in that small Mustang back seat... Lol. Probably the best experience Ive ever had in purchasing a vehicle. Best of luck to you all and continued success.Paul
I will rate 5 star for the customer service I have received from Komal. She was very helpful through out the sale process. I must say I was impressed from the inventory they had.
Family business, fun to work with. Highly recommended ask for komal she got me the deal.
AUTO FRUAD, SELLING CARS FROM THE SALVAGE TITLED NOT TO SELL. CHEATING GOOD PEOPLE WHO TRUST IN AMERICA
I got a car from them last week. The price was very reasonable and I am happy with the cars performance. The best part is that the cars are checked by a mechanic and all inspections are complete, in addition to oil change and changed tyres. Saved me a lot of time as I did not have to get a 3rd party mechanic to inspect it. The service was good too !!
Worst service
I recently purchased my 2009 Honda Accord from JDM Auto. I have nothing but, good things to say about them. I went to the dealership, for their 2008 Toyota Camry, it was a clean car but not for me. They let me test drive few other cars, without any pressure to buy. The staff was very knowledgable professional and courteous. I wanted a fully loaded car with navigation. They found the perfect car for me and my family. We love the car, it has been running great.
Best car buying experience I have ever had! Very friendly staff and willing to work with you. I would buy from them again.
Awesome experience! Amazing customer service! Inventory, reliable quality vehicles. Special thanks to Becky Pirzada who was sick and could barely talk, still displayed a good attitude &.customer service.
JUST bought my car a month ago, already had to have my thermostat replaced and my air intake manifold was screwed up, even some cracked hoses. My mechanic even said that the car looked patched up to sell off quickly.. I just hope I can fix any more issues.. Since Im stuck with the car now.