Joshua was very helpful went in for a test drive ended up purchased it everybody was very courteous and professional highly recommend anybody to go there and excellent experience

Great service so far, and good finance rate too, very customer friendly.. I had help from a sales person Peter, I recommend him

This place is awesome! Jason was our dealer, he was super welcoming and very knowledge about the MINI. Entire buying process I never felt any pressure, also he was very patient with me and my partner. I highly recommend Mini of Freeport. Huge selections and you will get the best service at all time. We love our Mini Cooper Countryman

Been leasing cars here for over 9 years and i always walked out happy. Plenty of models to choose from, very nice sales people.

We bought our second MINI from Marcus. He and Chester in finance, and the sales manager John, went out of their way to make a deal happen for us, NOT sell us a car. I say that as a compliment. Being looked out for doesnt happen every day at a car dealership, which is why we went back four years later. BMW/MINI of Freeport is a great place to buy a car. Thank you Steven, and Izzy.

Sean and Jason were very helpful and accommodating in helping me make a deal on a vehicle. I wasn’t too pleased with another dealership and Sean gave me a great price and was very transparent on the lease on a higher model car. I truthfully wasn’t even looking at that model until he provided me with the lease information. He made the experience very pleasant. Thanks again. Will definitely return for future leases.

Very pleasant, professional dealership personnel. Answered all questions and provided opportunities for additional input.

Ive recently bought Mini Countryman Oxford edition which is a great car and Peter, the sales advisor was very helpful and friendly

If I could give 0 stars I would, worst customer service, the man with gelled hair in the parts department is disgusting. No customer service skills, ordered the wrong piece for my Mini Cooper, can never find the manager, or anyone to answer the phone. Did not want to exchange the part that he ordered that was wrong, saying that it needs to be in a box when the white bald man at the parts center never gave us a box. This place is a scam. Save your money and go to Certified Collision of Long Island and ask for Billy. They are so professional and kind, and do not take advantage of you, especially since this place manipulates women.

I have been to the Mini of Freeport service center twice now and both times have been great. My Advisor was Tracey Geraci and I always felt well informed and never pressured. Car is always returned with washed mats, vacuumed, and washed. No complaints.

Just bought a 2019 Mini Cooper convertible. It was the best buy ever! Ths car gets great gas mileage, is so cute & fun to drive! The dealer John was very good too. You will see me zipping around town for sure 🤗

Peter is such a great salesperson. Nowadays, I dont really like talking on the phone. I prefer e-mail since everything is in writing. No he said, she said. I told Peter this when we first test drove the Countryman and he understood. I kept in contact with him for a week and he answered all my questions. The longest he took to answer was a day and I understood, most of the time he answered in a few hours. A week after I test drove the car, I picked it up. Thats how much I appreciated the service and care Peter gave. He wasnt pushy, gave me the information I wanted and needed, and replied quickly and favorably. This gives me the peace of mind that Freeport will continue to take care of me when my car needs servicing.

I am very pleased and thankful for the service I was provided. The place is wonderful and Jason and Shawn were amazing. Jason made sure I left happy,He did everything to bring me back and get me in to the car I wanted. Amazing place and an amazing deal. Thank you guys!!!!!!!!!

Marcus is the best! He is professional and his attention to detail is amazing. James is an honorable soul! He is true to his word. Robert is forthright! He tells it as it is. Im so happy with my mini! Thanks guys!So Marcus does it again! The customer service is unsurpassed! My new convertible mini is so adorable!

Jason and Sean took great care of me and my new Mini lease. Couldnt be happier with my terms and the service was fantastic - they both took all the time and effort to make me a satisfied customer. I definitely recommend Mini of Freeport.

Johnathan and Wade were super helpful. I live almost an hour away but they were able to handle most of the process over the phone so that when the time came I was able to go there and pick the car up. They were incredibly helpful and able to answer all my questions. Would definitely recommend them to anyone looking for a vehicle.

I had an issue with not having a navigation system in my 2020 mini cooper. No fault of mini cooper its what was affordable for me but something I needed. I called mini cooper of Freeport and spoke with the manager Jason who told me about the mini click and drive a small device that connects to right about the steering wheel that I could clip my phone and use as my navigation system with google maps that plays well through the care. It sounds petty but it was major to me. Thank you Jason (he would the guy in the great suit when you go there) for al your help and not making me feel crazy.

After all the going back and forth with mini Freeport and mini usa, mini rep Tracy called me and gave me detail about the internal failed and gave me store credit for the misunderstanding. I appreciate the calls.

Super easy to work with, facilities were very clean during the pandemic. Everything about our car was explained very well. In general, a really pleasant and easy experience buying our first car

Had a great experience dealing with Sean Miller and Jason Ferrara in getting a 2021 clubman S All4. Buying/leasing a car is often an exhausting process but can say that this went quickly and as pain free as possible. They will work with you to get you into the car you want. Highly recommend this dealership if you’re into Minis and BMWs.

Excellent experience at Mini of Freeport. Jason was knowledgeable, patient, and made the buying process easy and pain free. Really appreciated the honesty and service provided by everyone we came in contact with. We will highly recommend Mini of Freeport to all of our friends and family!

Marcus was excellent very informative and extremely helpful. Not a pushy and pressuring salesperson...need to look at other cars before making our decision but if we go with the Mini will definitely go back to him

After a long shopper journey, John and Angelica came in and got me very close to the deal I wanted for my trade-in and even a better deal on the price of my 2017 Ford Raptor. Highly recommend any shopper speaking with these two lovely people when you come in.

As soon as I walked in and met Jon the sales manager and Marcus the salesman I knew I was in good hands. They are both Mini owners to start with and car enthusiasts. They know their Minis in and out. Jon was able to beat another lease estimate I received from another LI dealership and Marcus got me the Mini of my choice (lapisluxuryBlue Mini 2 door hardtop S) and a lease that I could afford. Both guys are very trustworthy and honest. No surprises closing the lease and all in all a joyful experience. Car was detailed and ready for me in the lot. Marcus took me through everything and is very knowledgeable. A great team at Freeport Mini. I highly recommend them.

Leased a mini yesterday. Awesome place. Josh and Jason were great - friendly and very knowledgeable.

This place is awesome! Jason was our dealer, he was super welcoming and very knowledge about the MINI

My service advisor Tracey was very professional and knowledgeable and a pleasure to work with. All services were completed as requested on schedule. The loaner car process was smooth & efficient...I would recommend Mini of Freeport Service to fellow Mini Owners.

This dealership is very poorly managed and unprofessional. I took my car to get flat tire fixed and have is realigned. At first I got a loner but I decided I would wait it out. I ended up waiting two hours and there was a scheduling mishap and my car was not even in service. It happens, but the manager Terry could not have handled it more poorly. Instead of offering me a discount, she publicly shamed the young employees that messed up the schedule in front of me. The manager could not have made me feel more uncomfortable.

I wanted to take a moment to THANK Sophia for being such an amazing Sales Women . Very understanding & determine to place me in my very first Mini and my dream Car ! From the moment we walked in the dealer till the moment we made the decision to purchase the car there was no pressure to purchase the car . My first time buying a Mini and definitely will not be my last with Sophia ! I highly recommend her for all your mini needs ! Thank YOU Sophia for all assistance! #Allblackmini

I had a great experience at Mini of Freeport. I walked in not really expecting to buy anything but after about an hour, we worked up a deal that I couldnt turn down. Sofia was great as she was able to find me a specific car that I wanted. Would also like to praise James & Chester who helped out on my deal as well. There was no pressure from the initial encounter to signing the final paperwork. Thanks Again! I hope to do business with all of you again soon!!

They didnt work with us on getting a car no one even in the dealership but saying there selling car faster then getting them in didnt offer us any incentives at all and not even a discount for Frontline workers like really when i went to Ford who does that never will get a another mini after this experience and I had 3 of them letting this lease go i am going with FORD!!!

Tracey, the Mini Advisor, is the best!! I have had terrible luck with NY/NJ roads recently and am getting 2 more tires replaced in as many weeks... she has helped make the process easy and worked with my off-market insurance (that I did not know was off-market when I signed the lease!) Thank you Tracey!

Incredible staff and very cool product

L want to know if you have an engine for the 2009 clubman minicooper

Had the cash to buy a brand new car. Walked out. Salesman was arrogant and thought he was better than me. Blew a cash deal peter!!

Alongside the high quality cars, mini of Freeport’s customer service, quality experience and consistent professionalism, makes their dealership shine above all the others! My 4th mini copper and 3 have been with Mini of Freeport because they always deliver! Here is to you Marcus and the mini dealership that’s stands behind you! Cheers!

Last weekend my wife and I purchased a used Nissan SUV from Mini of Freeport. Ms Bonilla was our saleswoman, and we found her to be very knowledgeable, professional and respectful of our time.picking up the car was a true pleasure. The car was exactly as promised, and We were literally in and out of the dealership within thirty minutes, that including a test drive.Thanks again, and I look forward to doing business with your dealership in the near future

Our second purchase here: Awesome Dealership! I am recommending everyone to go there for their new car. The buying experience has been a pleasure for the second time. Everyone who works there have a wonderful attitude and a helpful character. Truly, this is the only dealership that takes the customer service to the next level. Thank you guys for making our car buying experience - a joyful shopping event. We felt very special and well cared for. Kudos MINI of Freeport!

OK, so my wife and I went to this place and from first encounter with the dealers till the end there was no pressure. BRANDON was Awesome! BRANDON was professional, considerate, informative and showed great patience. We test drove few cars and ended up purchasing 2019 4door mini. We were pressed on time!!! And could not stay any longer for the final paper works. We told brandon we really needed the car but might need to come back another time.Brandon ended up delivering/driving the car hour and half back to my place in queens! It was a great experience and i will go back for more business in coming to future.🙏

This place is great . A very comfortable environment and sells rep are very nice and pretty. They take the time to discuss the options and be willing to help you get a good deal with the manager. I got a great deal on a Prius although they are not Toyota but once a while very nice deals on different cars. No pressure at all when buying . Will recommend

It was an eventful and fun experience with Wade and John! They are extremely knowledgeable and down to earth, courteous, respectful and HUMBLE! I was only going to look not necessarily buy and I had so much fun with the experience that I ended up purchasing a car from wade! And you can’t forget the awesome joyride with John in the hot M2!! BEST EXPERIENCE!!!!

I bought a new car from this location last September. My sales person, Sophia Jones, was really smart about the product and quick with the process! She made the whole process easy, from beginning to end. She was even patient when I couldn’t decide which car to get. All in all, everyone was very courteous and easy to speak with. Great experience!!

Very happy to give this place my business. All staff members were very helpful, informative & honest during the experience. Jonathan, Marcus & Robert were the gentlemen that walked me through the process & I couldnt have asked for better service!

Went to the Mini/BMW of Freeport and purchase a used car with my boyfriend. Wade Hui was the one who helped us. It was supposed to be his day off and he spent the better part of his day making sure everything was set up between the insurance and the paperwork so we could drive our new vehicle right out the lot that day. Would go back again, and highly recommend this place when looking for a new or used vehicle. Very friendly caring people!

I have never written a review on here, but I feel as though a place that has nothing but exceptional employees deserves the writeup. The people that I have met here treat you more as a friend than a client from the moment you walk through the door, which I have yet to encounter at any other dealership. From the newest salesperson to the sales manager, everyone treats you with genuine kindness and respect. Thank you everyone there for the great experiences and you, no question, have a lifetime customer.

Wade was helping me out. Ask for him if youre looking for a Mini. Great person to have a conversation with and great at sales.Advisor Tracy was very helpful!

Excellent!! Friendly and efficient.

A very mellow and relaxed experience. I did not feel pressured during my car buying experience. Marcus and Steve were enthusiastic and very knowledgeable. A real pleasure at Mini Cooper, Freeport.

I came here for a tire change and they charged me $150 for a wheel alignment. This was optional but this was never told to me! I called mini of Manhattan and they informed me wheel alignment is not required. When I called to speak with the manager he hung up the phone on me TWICE!!! They wanted to give me store credit but I never want to go back there. At this point Im not even sure if Im going to get my money back. My husband drives a Mercedes and every time we go to service the car they ask him FIRST if they think the car needs additional service. Nobody asked me if I wanted this service!The waiting time was 2 to 3 hours. After my car was ready they spent 15 minutes looking for my car and keys.

Marcus was great. He was good to deal with, very attentive, and not pushy. Hes a good Motoring Advisor and someone who I would like to purchase a future Mini from. Overall good experience with Mini of Freeport as well. For me, this dealership was not the closest, but they had in stock one that I was interested in so I decided to travel there for the test drive and Im glad I did. I definite recommend Marcus and this dealership.

This dealer doesnt even know what the recommended oil is for a MINI! Dealer put in 5w 30 in my MINI Cooper S and the recommended oil is 0W 20. How is that even possible! Please do yourself a favor, avoid this place at all costs!

Ask for Marcus. He is extremely helpful and he wont just try to sell you a car, he will educate you. very pleasant with great customer service skills.

Christmas Eve 2016 I was blessed with the opportunity to work with James C, Marcus and their finance department to walk out in a brand new Mini last minute! I highly recommend going to this dealership if in the market to buying a new car. They were honest, straight forward and worked with me! This review I tried to post in December, better late than never! Thank yous to Freeport Mini!

Buying experience was good with Sophia Jones, they were responsive and quick with handling the paperwork. Its also a plus theyre open on weekends but it was a little disappointing they didnt have both my vehicle keys waiting for me on pick up day. It wasnt a big deal if they were going to mail me another key but the one mailed, doesnt work. Ive tried programming it as per the dealers instructions but no success. They were responsive in my purchase of the vehicle but now they already have my money, they wont even return my calls to get the key fixed!

My girlfriend and I purchased a Countryman from Marcus Mordan. He understood exactly what we needed in our MINI and our lease. Made the experience great! He is very knowledgeable and friendly to deal with. Would definitely recommend getting a MINI from him!! 143

Wonderful dealership! Everyone is extremely helpful, and it was such a pleasure getting a car from here! Best experience anyone in my family has ever had car shopping.

Very helpful, made time to guide us through various options. Nice people.

I have had the pleasure of working with MINI of Freeport for the past 10 years. I am currently leasing my fourth MINI from them and Marcus Mordan has been the best to work with each and every time! Normally I dread the car buying/leasing process, but not with Marcus. He makes it simple, straightforward, and downright fun. Recently, my MINI had some issues. This happens sometimes. It is unavoidable, but I find that the true test of a good company is how they handle these issues. Well, MINI of Freeport just proved to me that they put their customers and their customers safety first! I must praise not only Marcus, but Jon Belez, Sales Manager, and Oscar Reyes from Service as well. Jon really put himself out there to make things right for us, and he came through, big time! I have never been so impressed with an individual who easily could have put us off to someone else, but instead made us a personal priority. And Oscar, who saw me at my worst, was so sympathetic and caring. He dropped everything to help me and that was amazing. Many companies claim to put their customers first, but that is only when things go well or when they are making a sale. How many companies are still putting their customers first after the deal is signed? That is the challenge, and MINI of Freeport not only stepped up to the challenge, but they crushed it! Jon, Marcus, and Oscar...you are my dream team. I will be back when I am ready for my fifth MINI!!

Great experience at Mini of Freeport! Love my new car - Marcus came in on his day off to go over all of the systems with me. Great service and they gave me a great deal.

What a wonderful dealer! They try to sale us the car by giving a very fair price and good advice, not by pressure or annoying sales tactics. We are very happy with our car.The two employees we dealt with were Steve Jaworski (sales) and Pres (finance). Both are very trustworthy and made the experience of navigating through the maze of the purchase easy.

They were amazing. I spoke with Marcos Jordan. He took care of what I needed and the process was easy and seamless!

Just picked up my new Mini Cooper Countryman and couldnt be happier with the car OR the customer service we received during the leasing process. James and Sophia were AMAZING to work with. It was both my husbands and my first time leasing a vehicle and the horror stories you hear about sales people and what not had us nervous (specifically because Im the worst negotiator in history and would just rather not) but Sophia and James never once made us feel uneasy or pushed into something we didnt want. They were truly great and made the whole experience SO comfortable and effortless., highly recommend this dealership, 5 stars!!!

Friendly and attentive. Went to test drive a preowned car. Once it was found, we took it out for a test drive on the highway and back. There was no pressure to buy and the salesperson was there to answer questions. Very good experience.

I had high hopes after dealing with Tracy at Hassel Mini Cooper Dealership. She was so competent, however, after she went on vacation Hassel Mini showed their true colors. My 2010 Mini Cooper died after hitting one of the many potholes in Queens, NY. The power train was done even though the car had never made any noise or indication there was an issue with the engine. After a little research looks like they’ve had serious problems with the power train on 2010 MC along with other years. A class action lawsuit was filed and settled because of this failure. Unfortunately, for me I was a little too late to participate in the class action. It was settled in 2014. Anyway, after Tracy left, Oscar was assigned as my service representative. Called at least 10 plus times to talk to Oscar about paying bill and having RCO cash for cars pick up my Mini. What a disaster!!! I just needed a contact person for tow truck driver. Never ever spoke to Oscar, even after leaving many messages to organize payment and a pickup. But I received many automated calls telling me to pay bill and come get car, it was ready to be picked up. This has been the most unprofessional Mini Cooper Dealership I have ever dealt with since owning a Mini. To top off everything, once tow truck was there they couldn’t find the car. Obviously there is a bunch of yahoo’s working at Hassel. How do you lose a car (doesn’t even run) on the lot? If it weren’t for Ralph at RCO Cash 4 Cars and myself dealing with this hundreds of miles away, there would have been no progress made to end my dealings with Hassel. Buyer Beware...go to another Mini Cooper Dealership!

I had a phenomenal experience at Mini of Freeport. Marcus Mordan was really helpful, polite, informative, and most importantly, genuine. I couldnt have been happier with my purchase and I felt like my time in the showroom was well spent. Marcus helped me with customizing my new Mini Roadster, and showed me how to work all of the bells and whistles, as I was new to Mini. Now Im a customer for life, and will be sure to work with Marcus and the family at Mini of Freeport.

Had the pleasure of working with Wade Hui at the dealership. For some reason I felt very comfortable with Wade as he gave me a favorable impression. It almost felt like I knew him for years. He took time to locate the car we wanted and contacted me as soon as one became available. After all the effort of locating the car we wanted the Mrs changed her mind and wanted another model. The change didn’t bother Wade at all and he took the time again to locate the exact car we wanted. The service Wade provided us was the best we experienced so far when buying a car. Even after we took the car home he took all my calls / messages and gladly replied to them.We will definitely look to work with Wade and the sales manager, John, again if we have the opportunity to get into a BMW or Mini.

I ended up dealing with Eddie. He was extremely knowledgeable and sufficiently answered all of my questions. Very personable as well. It was truly a fantastic car buying experience!

Recently we stopped by return lease and get a new car. No one even approached us nor offered any assistance till we started asking. Took 30 min to sales person sitting at desk without any customers to notice us. We had to ask them. Just wanted to swipe for same exact car even with less features and as usual they pumped-up the lease price for 30+% as well as downpayment. Worse experience I had with a leasing a new car.

I love working here! Honestly a great team and I make sure to give the best experience to my customers! Now under new ownership and better than ever! It is no longer Hassel MINI, its the all new MINI of Freeport.

My experience with Jacqueline was amazing. This great experience started upon checking with the receptionist to browsing cars. All of the managers here are warm & friendly which made me feel great leasing my 1st BMW.Jacqueline made me feel so special & it doesn’t stop at point of sale . She continuously calls to make sure everything is still perfect!Anybody on Long Island looking for 1st class treatment, head straight to BMW of Freeport & ask 4 Jacqueline Chait!

Jewel is amazing! She was so helpful through the whole process! I LOVE my new little Mini!!!

Great dealership. Car was exactly as advertised, pricing was clearly explained. Marcus Mordan made it an easy, stress-free and no pressure experience.

Terrible place to have your car serviced. You pay a lot of money and your car gets partially fixed. Went in for an oil change and ended up with a lot of diagnosed issues that were over $2000. To then have to go back the next week to get another issue fixed in my tire that was likely done at the dealer. I will recommend to go somewhere else. Don’t waste your money here. Extremely disappointed and will never go back there.

Steve is defiantly your man for several reasons. He is cool, calm, collective and genuinely nice. It’s worth driving 30 miles (from NYC dozen dealerships) to get your certified preowned Mini from Freeport with Steve!!

Great experience with James and the rest of the gang at mini of Freeport. I have the car of my dreams and I was treated fairly. I highly recommend Mini of Freeport. Thanks again!

I got my first mini cooper a few weeks ago and Im IN LOVE! Marcus helped me and he was phenominal. Very nice guy, very informative, and super patient. Definitely ask for him if youre interested in a mini!

You wrote a review for Mini of FreeportA moment ago5.0 star rating5/17/2017James Calihan is the man!!!!I have dealt with many dealers before but no manager is like him.He makes you feel at home, he listen to your needs and he delivers exactly what you are looking for. And at a great price.My wife and I love our new pre owned certified Countryman.Thanks James!!!!!!Our salesman was Frank. Very friendly and helpful.I highly recommend Mini of Freeport to everyone.Great Team!!!Greatest experience buying a car ever!!!ThanksEnrique and Denise

Sales team, Sophia, James, and Steve were great to work with. Professional as usual and we were able to get a deal done quickly. Highly recommended!

I bought my first Mini and my experience was 5 Star. I tried to buy my 2nd Mini, placed a deposit on it and was told it would take 6-8 weeks to order it. At week #6, I called to check the status and was told the order was never placed even though they accepted and deposited my down payment. Either there was a monumental screw-up, or they lied and sold it to another customer for a higher mark-up. In any case, they returned my deposit 2 days later. I am relating this story because I just traded in the 1st Mini for another brand and dont have to bring my old Mini for service any longer. Service Dept. was very good.

Not only has this been the best Mini dealership experience but its been the best car buying experience I have ever had. Ive been looking for a new mini for a month and every time Ive gone to their dealerships I leave so upset that I call mini usa complaining about their lack of customer service. Mini of Freeport has changed my mind with great customer service. From the second we stepped foot in the door to the moment we drove off the lot with my new Mini Cooper S. Sophia, James and Pres are such an amazing team, they made me a Mini of Freeport customer for life!

I got a very good offer and the customer service was amazing but unfortunetly I wasnt able to buy a car

Bought out my lease on a mini cooper countryman. Everyone was helpful & made the transition easy.Special thankyou to Sam Hilas, who transitioned me from my lease to purchase.He is the quintessential salesman, now with BMW.Looking for a new BMW, ask for Sam Hilas.

Wade really cares about his customers. I recently had a problem and he went above and beyond to help me. the staff in general is very friendly and helpful.

It was the easiest new car transaction ever! Marcus Mordan was extremely helpful

Went to service center three times in the same month and they still haven’t fixed the problem I presented to them first. Also everytime I go for my scheduled appointment my advisor is always on break. Terrible service center although the people in the garage are super nice.

Marcus was great!

Marcus and John made us feel very welcomed!! We will definitely be back to purchase our car here!!!

Great dealership. Steven was great.

THIS DEALER IS GREATTTTT.

It was a very pleasant visit. The agent, Sophie Jones was very helpful and calm and very understanding of my needs! Manager Steve came by to say hi and went over our deal very clearly. He explained in great detail what is going on between my trade in and the car Im getting and how my credit will play its part. After a tough (but NO STRESS) negotiation, I was very happy as they gave me extra on my trade in and a little bit more discount in the car I was trying to get. They understood where Im coming from and what where my needs and the reason Im doing the trade.They will try to squeeze every bit of dollar they can give you and they will leave it there for you to take or leave, YOU WILL NOT feel like they are selling it hard on you and forcing you to see that this is the deal this is it you have got to take it, and now!100% to recommend if you are in the market for a mini cooper or BMW or even other used car, they have a decent collection of cars to choose from in their inventory!

Marcus was super helpful, patient and thorough in helping us find the perfect Mini Countryman. We couldnt be happier with the car and the process for purchasing!

Great place to get your MINI. My family has a Cooper Hard Top, a Cooper Countryman and a Cooper S Paceman All4S. The new ownership with Gregg is Making making it even better as we grow and prepare to move into our new location in Garden City in the fall of 2016. The Sales Staff will make you feel at home. Marcus, Sofia and the two Steves will be there for you. If your MINI needs some TLC, Tai and the staff in the newly remodeled Service and Parts departments will be there for you. Come join the best MINI family at MINI of Freeport! Tell them Steve sent you!

Service department is a bunch of liars. They advised that I need to change one of my coils that Ive replaced myself due to misfiring issues on one of my cylinder. The coil I have installed is a direct replacement for OEM from a reputable replacement parts company. The service adviser said that the car computer will only work with factory parts. This was not the case as I never had issues with the replacement coil I have installed. The service technician also didnt tighten the wheel lock. One of them near fall out. This place is extremely unprofessional.

Awesome. Everyone there is friendly and attentive. They work their absolute hardest to get you the deal you want. They arent happy unless you are.

I purchased my pre-owned BMW 328i convertible through Frank. From the moment I walked in, until I drove out with my beautiful car, I was treated like a VIP! Pres and the financing team were amazing to work with! A knowledgeable staff, and extremely personable! Whether youre looking for a pre-owned BMW or a Mini, stop in and see these guys! You will not be sorry!! Thank you for a great car buying experience! The best Ive had yet!!

Mr. Wade Hui at MINI of Freeport, he gave us tremendous support. He is a professional for a motoring advisory. Thank you, Wade!!

How you handle situations makes you who you are ! I recently leased a Car here and due to being from out of state there was a confusing hold up on the registration of the vehicle! The dealer had no control over this but when things were getting ridiculous with dealing with the RMV from my state the staff here put all hands on deck! They moved mountains to make things happen. Again the problem was not theirs yet they stepped in and took care of it! Gregg, Xeno, John, Sophia, Marie and Justin did an amazing job from beginning to end! This place screams family and professionalism, the staff is amazing and guess what!!! They have super nice cars! You can buy a car anywhere these days ! But can you find a staff this good? Thanks Mini of Freeport ! We will make the trip from Massachusetts again soon ! You should be proud of who you are! ! Well done👍

Was looking for months for a mini cooper in the color I wanted at the price I wanted. Marcus helped me find it! He was very helpful through the whole process of leasing my mini. He also followed up with me via email to make sure all is ok and answered all my questions I had after getting the car. There are a lot of fun gadgets I wasnt used to and Marcus always answered promptly and professionally. Mini of Freeport is a very clean, professional dealership, I was glad I went there even though I was hesitant because it was an hour away from where I live. All in all, great experience and I am just loving my new MINI!

Excellent customer service! Very professional!! Thumbs up!!!Thank you Sophia and James for helping me to get my dream car!!!

Fantastic dealership - Katherine did an excellent job helping us pick out a Mini for my wife.