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All County Towing & Auto Body
66 E Merrick Rd, Freeport, NY 11520, United States
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All County Towing & Auto Body
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La
Review №1

Broke down on the Southern State Parkway. I called 911 who gave me All County Tow. Said theyd be there in 20 - 30 minutes. And they were on time. Driver John D was courteous and professional. From the car to the flatbed to Oceanside. A bad day became a GOOD day. Its the first time it has ever happened to me. And they made it seem like nothing.thanks

Lo
Review №2

Kudos to All County for solving my unusual driveway towing situation .Mario was the consummate professional who solved my stressfull situation within minutes because of his knowledge and experience.I recommend All County without reservation.

Jo
Review №3

This place is an absolute scam. They gave me a price and were dispatched then the guy working dispatch tells me a different price then initially given and then insists he never spoke to me and that I was lying. I then read off the number he called me with and he realized he did give me that price and tried to disregard his lies. Do not even bother with them. Straight scamming desperate people in need.

ke
Review №4

Well, if youre from out of state and have the unfortunate luck of breaking down, this is the place to break down with. Travelled from Massachusetts to Long Island for my sons lacrosse tournament when the alternator decides to die on Friday night. These guys went above and beyond to take care of us; towed the truck from the hotel to their location in Farmingdale and had someone come in on Saturday to install a new alternator so that we could be back up and running Sunday after his games for the ride home. Im thinking Im at their mercy pricewise but when I got the bill, it was exactly what I would expect to pay at home for an alternator. Everyone we dealt with from the tow driver, dispatch and mechanics were extremely friendly and professional. Thanks so much!

Ca
Review №5

Was in a terrible accident and All County was there for me. When they arrived at the scene to tow my vehicle, Tony from All County was informative and very reassuring that my truck was in good hands. The entire procedure start to finish was explained to me in their office. I even got a chance to see their state of the art painting area... Very respectable, well run repair shop.The repairs on my truck are expertly done. Could not be happier. This team took the time to make sure my truck looks and drives like new. I highly recommend All County!

Ra
Review №6

All County Towing & Auto Body from Freeport were Fantastic!! I had a tire Blow Out after hitting a Giant pothole on the Meadowbrook Parkway. Because of my location (no actual physical address) my Insurance company couldn’t locate my location. AAA was there helping another motorist who had also hit that pot hole and he called All County for us. All County sent a tow truck to help Us.OJ arrived quickly, assessed the situation and got Us safely home. OJ was Kind, Considerate, and Extremely Helpful in getting Us and the disabled car where all needed to be.I would Highly Recommend using this company!! And a special shout out to OJ!!You Were Awesome 👏👏👏

pa
Review №7

Im not sure about these people. They towed my car in and called the next day with a diagnosis. Parts ordered were due the following day. Turns out they ordered the wrong parts or werent clear on what parts they needed. Another day passed until the correct parts were delivered. The next day after the parts were installed I received a call about noises coming from my pump. Now another day to get that part and install it. My car was there for six days for a power steering problem.I wouldnt ask these guys to fix my roller skates. If you have the chance, call someone else for your car repairs.

Al
Review №8

My car died so I called AAA and Ray from All County Towing and Auto Body came to tow my car. He was super professional, right on time, and patient as he assured me my car would be towed to my mechanic. Very pleased with the level of professionalism and respect Ray displayed especially during crazy COVID times! Thank you!

E
Review №9

I was in need of a towing service, however, due to my location, I had to utilize All County, I said to myself “Here We Go”!!! When the truck came it was very well maintained, very clean. Ray Ray, nice young man, was my driver and went straight to work, after a few moments we’re heading to All County. When I walked in, I was greeted by a Very Very Pleasant and Welcoming Staff. I was informed of everything that was needed to fix the issue, the quote was quite reasonable and the work was completed, I must add, in these unprecedented times, how refreshing it was to deal with such Professionalism. I’m not one to leave reviews and by no means, am I trying to convey,that I was Elated to be Broken Down On A Highway, however, I can honestly say, that I’m glad that I can refer a real Business and A Real Team!!!Thank You All Again

An
Review №10

Great place with an amazing team, they treat you like family. Excellent work on my car, professional detail. I will definitely bring my car back in the future.

we
Review №11

This place is ridiculous. They towed my car from an accident scene to their business. When I paid the bill, I realized they charged me for 2 tows. They charged me for towing to their shop and then a separate tow charge for towing from their parking lot to the street.

Jo
Review №12

Fixed my 2012 chevy Tahoe PERFECT. thier paint work is phenomenal you cant tell the car was in as accident. would highly recommend them and absolutely use them in the future. great work top notch

Ke
Review №13

They kept my car for two weeks after it was totalled.They did not answer the phone or return any phone calls. The impropriety against insurance company is keeping the car for storage costs; whilst the customer waits careless.Shame on them.

Vi
Review №14

I want to thank All County Towing & Auto Body for the wonderful work done on my Honda CRV. My car looked like new. I am really pleased with the work. This was the first accident I had and Janie walked me through the formalities with ease. She was helpful, courteous, and patient. More people like her are needed in the work place. Please give her my thanks.

Jo
Review №15

These guys are the best. We hired them to move some containers and Sean did a phenomenal job making sure everything was placed correctly. Would highly recommend and will reach out to these guys again in the future.

Ed
Review №16

Excellent service, not a penny more than i was quoted

pa
Review №17

Absolutely a quality company with fair and honest staff. they actually know what they are doing and protect your vehicle. highly recommend!

Av
Review №18

Place refused to let me grab my personal belongings out of my vehicle after I totaled it everything I own is in their this isn’t right

Im
Review №19

Great service. Professionally done. Budgetary prices. Would definitely recommend them. Contractor’s stop breaking your guys back lifting heavy material, just call All county towing.

Da
Review №20

Great, courteous, professional! Towed my lowered, modified widebody corvette without a problem! Very pleased. Will use again, but hope I dont need to!

Da
Review №21

Jeffrey was incredible as the AAA road service technician...Not only did he have a brand new AAA battery in his truck, but was able to fix my battery hold bracket that was corroded by using his own washer/screw nut he had in the truck....Jeffrey is indeed an excellent representative of All County Towing and AAA...Dr.David Lutwin

Ka
Review №22

Sean helped us transport two 40 foot containers. He did a GREAT job!! He was super precise, patient, and friendly. You can trust this company to do the job correctly.

AR
Review №23

I blew out my tire on the Southern State Parkway, I was both frantic and scared. AAA connected to this company and I was blown away by the service and professionalism. Sean was timely and reassured me everything would be okay. He even took the time to properly educate me on how to change a tire (long overdue on my to-do list).

Jo
Review №24

This is how business ahould be done! when I was locked out of my car, All County sent their driver Marc to help me out. They promised to be there in less than 15minutes. He was there in 9 minutes. He was professional, careful, courteous, and helpful. I will definitely do business with All County again. Thanks, Marc!

Vi
Review №25

Unprofessional, they overcharge on their rates, and on top of that my vehicle which even AFTER taking care of my parking tickets in court was STILL towed even after freeport took it off the list, they said it wasn’t their problem and still charged me almost $300+ and if the vehicle was towed in freeport why would you tow my car all the way to island park further making an inconvenience ? Makes no sense. Don’t use these crooks. Would give 0 stars if i could

Ma
Review №26

The staff at All County Towing and Auto Body in Freeport are phenomenal. From start to finish, the customer service received was exceptional. They worked with me to find a solution to my problem and made my car look and feel brand new. I recommend all services at All County Towing, especially if you want to feel like you’re driving a brand new car. Check out their range of services and call them for any of your needs because you won’t be disappointed!!!

CO
Review №27

Do not use their autobody service. They charge u for services you dont need they convinced me i needed a new battery when i told them my battery was only 2 years old. I told then what i need was an alternator. Instead they put in another battery and charged me $217. Well that battery lasted 2 weeks and my car wouldnt run now for the 2nd time took the car back now they say its an electrical problem drawing from the battery but they couldnt find where it was coming from and it would cost me $500 to $2.500 to fix i kindly got my car rowed to my mechanic he put in an alternator and boom my car is fixed which i told them to check in the first place bottom line is they are incompetent and i would mever use or recommemd them ever!!!

aj
Review №28

Couldnt be more satisified w All County Towing & Auto Body. After being hit by a drunk driver on Southern State every one I dealt with at All County was helpful, courteous and informative starting with Tony the Tow Truck driver at the scene of the Accident, Janey my contact rep at All County during my cars repair and finally the tow truck driver who returned my Nissan to my house ( sorry I didnt get his name ). My car looked and drove like it was brand new. Thank you all at All County Towing & Auto Body .Anthony G Howard Beach ( Inv 5951)

Ro
Review №29

Great towing company.

Ja
Review №30

Excellent experience from day 1 until the end. Special shout out to the following: Tony (towing); more companies need front line men like you. Janie--great customer service and master of paperwork--amazing. Rob--Mr. Patience kept me advised of progress accordingly. Of course to all involved in bringing the car back to life. Thanks all.

Pa
Review №31

Rude unprofessional stay away

Ch
Review №32

These guys are quick and efficient. 👍🏾

Ca
Review №33

Best body shop around !!! I have Been going to them for the last 15 years. My friends and family go to them as well. The staff is extremely accommodating and always looking to go above and beyond for you. It’s a great feeling to leave your car and know that it’s safe and will come back perfect. Highly recommended!!!!

Wi
Review №34

Joe the tow driver arrived at least 10 minutes early. He waited with me, albeit, momentarily for my ride to arrive. The car was lifted and taken to my mechanic. Joe also advised me of the problem I was having. Thank you!!! A little kindness really helps when youre having a bad day!

gl
Review №35

My experience with all county was amazing. My car broke down on the southern state. I called for help and all county showed up. Due to covid19 and me being a nurse the owner thanked me for my services and took care of me. He paid it forward and I will do the same for someone else. BLESSEDDefinitely would recommend and use again in the future if needed.

Al
Review №36

I can’t say enough great things about Mike and the entire staff here. Someone backed up into my brand new car and I had to get the bumper fixed. Mike made me feel comfortable and assured me that everything would be fixed. He took care of EVERYTHING! He even cleaned my car for me afterwards and started it before I arrived so it was warm. I definitely recommend this body shop to anyone who needs work done on their car.

St
Review №37

Ray the driver arrived prior to estimated time. He was friendly, respectful and careful with my vehicle. Thank you Ray for being so professional through this nightmare of a day!

Fr
Review №38

Great experience from getting a tow, to arranging a rental car and receiving a car that looked superb. 5 star all the way.

Ge
Review №39

Great place the staff are excellent very professional and friendly they took me to work then drop my car off they took great care of my car I would recommend All County for all your car service needs

Ba
Review №40

Well organized and quick.

Mi
Review №41

Great customer service awesome staff

Ra
Review №42

Not that Great.. but the Guy Rob is Nice.. ask for him!!

ny
Review №43

I cannot say enough about my experiences with All County. From the phone call courtesy and front office guidance to the finished product. Never an issue or confusion they are true professionals. I strongly recommend them. Will B. New Cassel NY

Do
Review №44

These guys are tops!!! My car was beautifully finished. Excellent customer service. Thank you Rob - I definitely recommend this business. My 2nd time using them. Extremely satisfied.

Ro
Review №45

Very rude 😒 and not helpful and always rushing u, They are not good people

Ca
Review №46

Fast & Great Service!

Ta
Review №47

They did ok

Al
Review №48

Great service, attention to detail. Car came back brand new! Fast turnaround!

Br
Review №49

The person on the phone said storage for my wreck was $25/day; it was $50. They didnt give me my plates, moved the car to Island Park, put it in a field of junks so tight I had to ask the uber driver to sandwich himself between them to get my stuff. The office is chaotic, but towing isnt exactly a business like tea at the Plaza I guess. The cops called them when I was taken in an ambulance. I shouldve had the presence of mind to tell them to call someone else.

Ma
Review №50

I got my car on this shop Day to me 3 weeks Now I call them And they say another 2 weeks this is one of the worst place

ja
Review №51

Absolutely the best service that I have encountered in a very long time. Rob and Janie resolved issue after issue. My name is James Lowder, Honda CRV..I am going to keep it a hundred, really glad i choosed to do business here ....PEOPLE CARE AND SOLVE PROBLEM.....THANKS

da
Review №52

Top shelf service, very professional, get it done right call All County!

Ve
Review №53

They are very nice people. And very helpful..

Me
Review №54

Because they are very helpful and they work with you and their not in the business of hurting people and their pockets

do
Review №55

The worst company ever, my mirror was broken from this company let alone the customer service was complete rude. No need to go further with how disgusting the service was at this place. Paid 700$ for 2 days!!!!!! Plus didnt even know we had to pay- was told was written on paper when in reality nothing was. EVERYTHING WAS HIDDEN. Janie is the worst to deal with, no one should have an attitude especially with first time guests- unless they want their company completely wiped out. Already sent out paper work and complaints to shut this business down!!! RUDEST DISRESPECTFUL People ever to deal with.

Ev
Review №56

Seriously, you took my money in less than 5 seconds and I have to wait over 20 mins to get someone to put my plates on. SMH. I walked to my car and there was no one around. Anyone could have taken my vehicle. When the guy finally arrived, he had to go back for tools. $325 for 11 hours and cant get someone to do their job.

HW
Review №57

After waiting for a long time for a tow (not All Countys fault), Joe turned the whole day around by making us laugh and even checking out my car once it was off the truck to tell me what was wrong with it. Joe is the man, and I would use All County in the future for sure!

An
Review №58

Locked keys in car in Cedarhurst, NY and within 15 minutes of calling AAA Auto, All County Auto in Freeport, NY responded and quickly unlocked the door. Thank you ALL COUNTY in Freeport for great service. I am so grateful!

Pe
Review №59

Recently had them tow my car from the accident scene and repair the vechile. Could not be happier with the service they provided and the way my car came out. Thanks

An
Review №60

Love a guy help me white my accident his name is TONY agreat person and help me alot whit my problem, is nice place and very friendly.

Jo
Review №61

They were helpful to me

jo
Review №62

Great response time

Pa
Review №63

Very unhappy with the quality of the work. Would never take my car here again. Lied about prices. And shoddy work.

Ro
Review №64

Good place Tony is a great person

Ke
Review №65

Worst body shop. Would not take my car here !!

Ar
Review №66

Great service, great work.5 STAR

te
Review №67

They came fairly quickly

Re
Review №68

Good service

co
Review №69

Nice people

Lu
Review №70

Awesome

Am
Review №71

Good serviceGood service and reliableThank you All county

Information
30 Photos
71 Comments
4.4 Rating
  • Address:66 E Merrick Rd, Freeport, NY 11520, United States
  • Site:http://allcountyauto.com/
  • Phone:+1 516-378-9486
Categories
  • Auto repair shop
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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