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Goodyear Auto Service
65 E Sunrise Hwy, Freeport, NY 11520, United States
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Goodyear Auto Service
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Ka
Review №1

My first experience at this Goodyear was stress free. I took my Hyundai in and the service manager Ali was more than helpful. When I called this location to secure my appointment they were so patient and sweet. I appreciate how helpful this place is and that they helped get my car in and out and made sure my car got done what it needed to get done.If your looking for THE BEST Goodyear to go to !! This is the one!

Jo
Review №2

It was a very nice and comfortable visit. The manager Ali Khan was great with me and other customers. Wonderful man. Great sevice.

Ge
Review №3

Everyone went above and beyond to help me get my car up to speed! Very profesional and caring team.

Ka
Review №4

A very happy customer over here.! Came inside and Ali was very friendly and extremely helpful. Overall happy with his service. (Ali is very muscular) inside joke haha. Thanks for fixing up my car.

Hu
Review №5

I had the pleasure to meet Mr. Ali Khan, which had amazing customer service skills. He was very professional and knowledgeable.

Ro
Review №6

Just wanted to reach Out to the management staff at good year located in Freeport sunrise Highway especially the manager Kevin whose always taken care of me any time I go to good year. Kevin has always been a blessing to me his mannerism is always pleasant. I all ways feel that I can trust Kevins advice hes never lead me wrong out of all of the advice Ive gotten from him. When I have a problem with my car I always look for Kevin when I go to good year thanks to the good year staff at Freeport for always making me feel good about the work I get done on my car.

Wi
Review №7

Janice LaMarca was incredible! She got me settled in and my car service started. Very warm experience, will definitely come back again.

jo
Review №8

My boy Allí always hooks me up . Fast reliable service . Best place to bring your car. You can not go wrong here !!!!

Ka
Review №9

I am from upstate, ny (buffalo) and had a popped tire. The manager Ali Khan was so great! Friendly and very helpful! They took care of my car pretty fast and am very happy with the job they have done! THANK YOU Ali! Depew (pew pew) 😂

Br
Review №10

I Called Before I Came In Which Was After 5PM & Kevin Let Me Know If My Tire Puncture Was Fixable They Get It Done Before They Close At 6PM.. & That They Did. I Also Was Pulled To The Side & Give Useful Information That My 2 Front Tires Would Need Changing Pretty Soon & They Didn’t Pressure Me To Get It Done Now, They Let The Choice Totally Be Up To Me.. I Would Definitely Come Back For Their Services!

pa
Review №11

5 starts the service was fast and professional and store manager Janice Lamarca was absolutely Awesome!!! Very professional,knowledgeable and honest. I wouldRecommend this Goodyear to everyone!!

Na
Review №12

The Asst. Manager Janice is pleasure to deal with. She always has a smile, and pleasant things to say. She is very knowledgeable about the services, and is very helpful. Shes one of the reasons I do business there, besides the work is professionally done, and they stand behind what they do. I highly recommend them.

Na
Review №13

Always provided with great service at this location. Ali the service manager took time to go over the details of work needed on my car. He gave good recommendations on what was more important to take care of rather than making it sound like I had to get every single thing fixed. They had my car completed in a couple hours.

Ac
Review №14

Ali Khan was amazing! Brought in my daughters Acura from college. Very professional and extremely polite. Great people person and knowledgeable. Felt at ease and the value was superb. Huge THANKS!!I would recommend this establishment for any and all related tire needs.

Ba
Review №15

I went to Freeport Goodyear to have my suspension and braking issues tended to.My technician for the day was Henry he listened attentively to my concerns and assured me that they would be resolved.I am more than satisfied with the work that was performed on my vehicle it steers straight as an arrow and can stop on a dime and give you back change.He has also advised me of certain issues that may arise in the future. The rest of the staff I found be very pleasant. I would most definitely recommend this staff and location and refer them to anyone needing their services.

Ma
Review №16

I come here on a regular basis I have a fleet car. They are always very accommodating and the staff is wonderful. Kevin always makes me feel comfortable and goes out of his way to remember who I am. I would recommend this location for anyone that needs work done

Pa
Review №17

The staff a Goodyear Auto in Freeport go out of their way to help. Kevin and Janice made me feel comfortable, and ensured my car would be taken care of. Thanks again for a great easy experience.

Te
Review №18

The staff here are remarkable, stopped in yesterday with a issue with a tire on my BMW.Kevin and the staff there were more than happy to help with the Mothers Day crisis. They got my car in quickly and had me back on the road. Thanks to great crew for all the help.

Cr
Review №19

Excellent service. Service manager Ali Khan was very honest and professional, great people skills. I would recommend to anyone

Je
Review №20

Professional experience staff, Mr Khan worksWith you and explains in detail what needs to be done. No surprises just straight out truthI am very comfortable entrusting my carWith the maintenance plan at the Sunrise HwyShop in Freeport.

Ro
Review №21

Third time using Goodyear Tire in Freeport. Janice is extremely knowledgeable and attentive throughout the entire process.

Me
Review №22

Always so helpful and knowledgeable at this Goodyear in Freeport !!! Kevin is the manager and always greats you and explains everything. I highly recommend this place.

Ca
Review №23

This review is long overdue. I was charged for services that were not performed at this Goodyear location in Freeport. My mechanic in Brooklyn confirmed for me that the parts were not even removed. In addition to being dishonest, they left grease prints and an empty coffee cup in my vehicle. Run away from this place like your hair is on fire. Dont go here you will regret it.

BI
Review №24

Impeccable service under trying circumstances. Oppressive heat & humidity yet Janice Lamarca trudged on & remained upbeat & positive.BTW love my tires

Le
Review №25

Ali, the service manager, was so cool. He treats you like family and answers any questions you have. Recommend this place 100%. Going to become my new regular

Ma
Review №26

Ali the service manager is courteous and was willing to help I appreciate you guys having him here to help people out

Ch
Review №27

I will never go anywhere else to have my vehicle serviced, the Mechanic Waldo is great ! Fixing my car after correctly the first time. Ive been to three repair shops to fix a noise when i step on the brake and no one could figure it out. Goodyear in Freeport has got a customer for life. Thanks again to Kevin and Janice for being straight forward with me.

Vi
Review №28

Ali is awesome he really helped me out a lot today thank you Ali

Jo
Review №29

Had new tire installed. Was assisted by Kevin, Manager.Kevin was friendly, knowledgeable, informative, helpful and professional in all respects - service was prompt and good

Ni
Review №30

I always say having a repair shop you can trust is of utmost importance. Having moved to Long Island 3 years ago, I no longer had that any longer. That is, until I walked into Goodyear in Freeport. A little background, like most, i was impacted drastically this past year from a financial standpoint and my Jeep, which was already paid off, needed a lot of work to pass inspection. I was dreading this day like you can’t imagine. I was quoted almost $7,500 for repairs from a dealership weeks before. Ou explained everything to both Kevin the GM and Ali the service manager. After meeting them I immediately felt like I had known them my whole life. They took great care of me and my Jeep and saved me around $6,000 from what the dealership had stated repairs would be. Suffice it to say, they have earned my continued business moving forward. Thank you to the Freeport Goodyear Auto service team. Well done!!!Nick

cr
Review №31

Came to pick my car up n Ali khan welcomed me and gave me advice about my car n I found it super helpful

Wa
Review №32

Kevin Farley was a big help in locating tires for my van. Pleasure doing business with him

Jo
Review №33

Very good service, Always troubleshoot the problem, no haggling. Henry is awesome. Have been coming here for years with all my vehicles, always very satisfied with the service.

to
Review №34

Great service by Kevin at front desk and Robert did an amazing job on my vehicle⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️I’ll be back!🏆🏆🏆

Al
Review №35

Honest workers did a great job. I came in thinking I had slow leaks in my 2 rear tires, they found and fixed one leak at no charge and were honest enough to say they couldnt find anything wrong with the other. They definitely earned a repeat customer.

Th
Review №36

The service was great the service manager ALI Khan was wonderful he was helpful and fair with the prices and I would suggest that’s if you need work done you go in and speak to him

Te
Review №37

Janice was great and my car was taken care of! Freeport Good year always has great customer service and also works well with my foreign car

Ja
Review №38

Five starts, great experience and treatment every time I need to have my car fixed. 10/10 thanks Ali Khan, service manager !

Da
Review №39

Upfront, honest pricing and excellent customer service. Always a pleasure.

So
Review №40

I was dealt by the service manager of the Freeport Goodyear store and needless to say I have never seen so much professionalism in my life before and he was willing and able to help thank you Mr.Ali Khan very nice guy

Da
Review №41

Excelente 👌servicio ALI THE SERVICE MANAGER IS THE BEST

Xa
Review №42

Customer service is great and the price is competitive were definitely go back there in the future.

Jo
Review №43

Great service here on a Sunday.

Pe
Review №44

Great Service went beyond to help me and get the tires i need it for my car will definitely come back to this location

Fe
Review №45

Janice was very accommodating and made things right. My car drives better than ever.

Al
Review №46

I make an appointment in advance for my car oil change they talk me it’s going to be an hour and half I call 3 hours later and they didn’t touch my car at all then ask me to wait for another 2 hours just let whit out get my oil change done not recommended this place

An
Review №47

Had an unexpected flat today. Kevin was great and easy to work with!!

GM
Review №48

Great service, amazing staff!! We service our cars here and they always take great care of us!!

Fa
Review №49

I came to this place for a flat tire... lady on the counter didnt give me any other options but paying 434.00 dollars plus 16 dollars origination fee that she gave me to sign. Left the place with not help because I couldve change the tire I had in my trunk...Expensive and not good customer service either.

Ma
Review №50

I have been a Goodyear customer for many, many years and have followed Henry to 3 locations because of the EXCELLENT service he has given me over the years. I have had just about every service they provide from an oil change, flat tires, inspection, brakes, wheel alignment, etc and have NEVER had a problem with anything. I HIGHLY RECOMMEND Henry for his car expertise and Janice for her friendly demeanor. They will take very good care of you.

So
Review №51

Friendly and outstanding service by Ali and team @ Goodyear Freeport, NY..

Re
Review №52

I totally recommend this location of good year to people. Every time i go there the staff always have a smile on their face, they know their information. The place is very well kept clean etc. I feel like everyone who works there works as a family. Kevin and Janice keep up the great work.

Ro
Review №53

Ali is a great service manager

ed
Review №54

Worst place ever, I went there and told them the problem that my car had and asked them if they provided that type of service they replied yes, 2 house later they called me to pick up my vehicle and charged me over $250.00 to give me the diagnostic that I already knew and tell that they couldnt handle itDont go to that place, lots of complaints while I was there.

br
Review №55

You guys are the best! Thanks to Kevin and the crew!

Ma
Review №56

The staff here is very professional and friendly. They communicate well and know all about tires and cars. My car needed an oil change and Kevin the store manager was able to help me and make me feel comfortable leaving my car in their hands. I highly recommend!!

Ji
Review №57

Friendly and professional. Thanks for the help

Ro
Review №58

The staff is excellent, I stopped in late this evening with a huge bolt in my tire. The gentleman at the counter was more than happy to help with it even though it was just after closing. Kevin got me in immediately and fixed the tire. Within 15 minutes I was back on the road to my vacation. Thanks to Kevin and Waldo at Goodyear Tire. Youve earned a customer for life.

Kr
Review №59

I want to thank Kevin and the staff at Goodyear for your service! Very professional and knowledgeable. They were extremely helpful, honest, and friendly. I am so appreciative. I cant recommend them highly enough. :)

Ba
Review №60

I have been bringing my SUVs to this shop for years. The staff is very respectful, honest and hardworking. They all work as a TEAM. You can expect to get quality service here. I would like to give a special thank you to Henry and Kevin for a Job well done with this shop being so professional.

Sa
Review №61

Id like to thank Kevin and the staff at Goodyear Auto Service on Sunrise Highway in Freeport. They were courteous and professional they made my car repair experience great. I was in need of a tire rotation and some other minor maintenance work . Sometimes as a female you have reservations about taking your vehicle in for service for fear of being taken advantage of ( similar to a bad experience at another national service in the area which I wont name) however I found their prices to be reasonable and the job was completed thoroughly. They took the time to explain what was necessary to get me back safely on the road. They have totally earned my business. Good job Goodyear!

Ma
Review №62

A SUPER BIG THANK YOU to GoodYear Auto Service in Freeport NY.I showed up today without an appointment, mask on for COVID-19 protection and regulations, my tire had a slow leak and the team went to work.Despite of not making an appointment (which is very common and required to do during the COVID-19 crisis), GoodYear greeted me with open arms. I told the gentleman at the counter what was wrong and he took down some information, I took a seat, whipped out the laptop (free wifi) and did some work.The process took about an hour and guess what, I could not believe it was FREE OF CHARGE. Did you hear what I said, let me say it again my deflating tire was FREE OF CHARGE to fix.I wanted to give him a hug but COVID-19 was like nope cant do that right now (lol), so I ended up giving him a business card (I am a divorce specialist).As I said to you Kevin when I was there, if you (or anyone on your team) ever need my services, specifically for a divorce, feel free to reach me at andersonparalegal.comMany Thanks again, and I already told (2) family members about my experience with GoodYear and the Freeport location and the referrals will keep coming in for sure.Happy Holidays

Na
Review №63

Came in on a Sunday morning with no appointment for an inspection and was taken care of without having to wait for hours. Great service and friendly atmosphere!

La
Review №64

Traveled to NY recently, and even in the wake of all thats going on, these guys me feel safe and secure. Yes, the price quoted was different in the end but thats how an ESTIMATE works. All I wanted to be my vehicle fixed in a timely manner and to feel as I traveled back to my destination.

We
Review №65

Been going to these guys for almost twenty years. If they werent doing a good job, I would have dropped them YEARS ago. Honest, reliable, quality work. Janice is the BEST!

Am
Review №66

The staff here is very professional and friendly. They communicate well and know all about tires and cars. My car has run flats and Kevin the store manager was able to help me and make me feel comfortable leaving my car in their hands. After all is said and done, my tire was repaired fast and efficient. I highly recommend!!

Kr
Review №67

I was helped today and had an amazing experience. I called and spoke with Janice because I was visiting Long Island for the Super Bowl and ended up with a flat tire. The Goodyear in Freeport took me right away. Everyone was super nice. They are a class act. You can’t go wrong taking your car to them.

Ni
Review №68

I have to say that this is one of the best places to go if you need service done on your car. Janice is one of the nicest and helpful people - she was able to assist me with all of the issues I came in with. I would highly recommend Goodyear because of the professionalism they showed while I was in there.

Ka
Review №69

A BIG SHOUT OUT TO GOODYEAR AUTO SERVICES IN FREEPORT, LI. I got a nail in my tire this past Sunday 12/29/19. I stopped in to see if they were able to fix it. The women at the counter was very friendly, helpful, and efficient. I left the car and she called me when it was ready; and to top it off, when I was ready to pay she said no charge, Merry Christmas and Happy New Year!! I will definitely go there again and will recommend to family and friends!!

Mr
Review №70

One of the most responsive sites when it comes to the covid-19 outbreak. Im extremely proud and impressed with their provisions and positive attitude towards customers and the community as a whole.

ro
Review №71

I am in New York on business had a tire go low on my rent a car. I wanted to make sure it would not blow out on me on 1300 mile drive back home it was 7:00 at night Henry Grant Sr. Service Manager was such a sweetheart he said they were technically closed but he would be happy to look at it for me. He found a nail in my tire and they patched it for free. I am so very thankful they were very friendly and so helpful not like the stories I had heard about horn honking, rude New Yorkers. If you ever need work on your vehicle I recommend them they are awesome!!! Thanks again guys!!

Jo
Review №72

I had a flat on the way home from work this evening, when I walked towards the front door I noticed they closed soon so I figured my luck had really run out tonight. I took a chance and the guy a the counter was not only a pleasure to deal with so close to closing time, he offered to stay late and fix the tire! Best of all he didnt charge me a thing. The professionals at this shop have got a customer for life. Thanks again to Kevin & Robert for helping me.

Da
Review №73

Incredible service! Honest, professional and fair. Been a customer for years and won’t trust anyone else to service my car.

Pa
Review №74

I’ve ONLY been to Goodyear since 2009 for any of my vehicles strictly due to the great service provided by Henry Grant. Never overpriced and they have always fixed the issue I came in with.

Ca
Review №75

People recommend this place to me but when I called to make an appointment. the was greeted with sorry were too busy and then they just hung up.

St
Review №76

Great place to get tires. In and out in about an hour. Great working with Kevin the manager.

Mo
Review №77

Definitely the most professional service Ive received in quite some time!! Kevin is a great manager and customer service is clearly a priority here!!! Ill most definitely be back!!

Pa
Review №78

I purchased four tires from Goodyear in Freeport. Janice and Henry were extremely helpful and very accommodating. My original defective tires were still under warranty. Janice got on the phone with customer service and got me got me a substantial discount on the new purchase. She was very helpful and did all she could to satisfy a customer. Henry mounted the four new tires expeditiously. I will definitely be back to Goodyear of Freeport and would recommend it to everyone.

Al
Review №79

Janice and Logan always do the best when it comes to great customer service, they always make sure to follow up and make sure everything is in proper order and top shape. I appreciate their help so much and cannot thank them enough for their wonderful service and prompt correspondence! Thanks again to you both!- Alejandro

De
Review №80

One of the main reasons I bring my car to Goodyear in Freeport is because of Janice Lamarca. She is wonderful! A lot of companies have employees that don’t care about their job or can’t be bothered with customers. Not Janice she always has a friendly welcome, knows everything about her company & the cars they fix. She is kind caring & knowledgeable. I always know when she’s there my car will get all the service it needs in a timely manner. You are very lucky to have her on your staff. She is one of a dying breed. Whenever I bring my car in it usually needs expensive work(13 years old) she makes sure all needed work is done & its less painful because she always has a smile. Thank you, Jeannine Fiore

Jo
Review №81

Had a nail in my tire. 5:45 at night. Single teacher mom, busy shuttling kids around after work. Called and Henry couldn’t have been nicer. He accommodated my needs and I was able to get my tire fixed within the hour. Excellent customer care. I will come back here with all my tire needs.

Ka
Review №82

Henry is the Best tech I have ever experienced I follow him to all his locations thanks for the great job you guys do especially during this pandemic you guys rock!

Lo
Review №83

Amazing service, courteous staff and extremely knowledgeable. Would recommend to everyone!

Mo
Review №84

Love this place. Great customer service. Vanya say that about all tire places.

Br
Review №85

Great job. They on point here. Fast service. @irunqueens

Ch
Review №86

HENRY Julious Grant SrIs one of the best mechanics I highly recommend him

Le
Review №87

Exceptional customer service. They are extremely courteous and efficient. I have brought my car here on several different occasions, service is quick and there prices are decent I’m comparison to other places I’ve been to. I would absolutely recommend them.

La
Review №88

I am an individual with a disability and Kevin goes out of his way to make sure I have no issue having my vehicle serviced regardless of my situation. I would like to personally than Kevin and the technician Waldo, for going above and beyond numerous times for me. I go no where else but Goodyear Freeport to have my vehicle serviced.

Me
Review №89

My first time here was phenomenal, from the second i walked in i got a good feeling about this place, the staff went out of their way to help me, and actually fixed the problem i came in for, when was the last that happened anywhere. Even with my kids running around wrecking the place Henry went above and beyond putting on Nickelodeon to give them something to watch as I got my car fixed. Thanks again Henry, and Kevin for helping a mother of 2 keep her wits while getting her car fixed 😊

Al
Review №90

Quoted me $55 for an oil change (after they knew the car make model and that it took synthetic) after it was done they told me $105. Ridiculous. I specifically went here rather than the other 10 places within a 5 mile radius because of this price quote and they told me it would be done in an hour. Took 2 hours. Double the price and double the time. Ended up giving me $10 off after an argument. Better go elsewhere and save the time, money, and your nerves.

Ea
Review №91

Good service and everybody was friendly. Tires were great too.

Ma
Review №92

I always have great experiences at Goodyear. Janice is a doll and along with Joe and Kevin they always take great care of me and all of my vehicle needs. I would highly recommend stopping by and seeing them for your next service needs.

mi
Review №93

A great bunch of people, i have gone to many repairs shops and dealers in the last few years, searching for an honest straight forward outfit, this is the one. With Kevins (Store manager) help, he advised me what maintenance i could do now and what could hold off until next time, unlike the dealers who make it sound like your car cannot leave until you do the work they say. Overall a wonderful experience with no pushy salespeople, and technicians that know what theyre doing, My thanks to all the employees,I wanted to add to my review as i came here recently again, Janice is great !! Helped me out this Sunday with an emergency i had with my car, i will still go no where else, thanks again

Ke
Review №94

Wonderful place. Highly recommended! Staff was friendly, helpful, and efficient. I will use them for anything and everything. Their prices are fair, the mechanics are skilled. The manager Kevin was honest, very polite and extremely knowledgeable. I wont go anywhere else!

To
Review №95

I found a nail in my tire and it was losing air fast. The last thing I needed on a Sunday afternoon. I found this Goodyear 15 minutes before closing. The manager Jan was so nice. I was planning on getting tires but they didnt have my size in stock. So I was hoping they would just patch the flat. Jan not only took care of it, stayed beyond closing and get this, she didnt charge me. That never happens.I plan on going back to get the tires done there. Jan was unlike managers you find at these places. I cant say enough about the experience.

Da
Review №96

My favorite Goodyear ever! The staff is so nice and accommodating. They are very efficient when I need service on my car and get me in and out in a timely fashion. They are extremely fair and take the time to explain everything that needs to be done in detail. I’m always happy with the service when I leave.

Sh
Review №97

They are a friendly and pleasant business to deal with. I had a few issues with my car and they above and beyond helping me. Thanks guys!

Po
Review №98

Beware, to park in Goodyear’s parking lot if you are not looking to spend money, just park my car there for only an hour and some big black guy I saw by the window gave me some nasty glares. Should have token a picture because the face on him shows what this mechanic shop represents. Very unfriendly!

Mi
Review №99

What a terrible experience. These managers don’t care they’ll damage your car and especially you’re rims and have the attitude to say that the car came like that.

Ra
Review №100

Good service. The staff was friendly and helpful.

Information
12 Photos
100 Comments
4.1 Rating
  • Address:65 E Sunrise Hwy, Freeport, NY 11520, United States
  • Site:https://goodyearautoservice.com/en-US/shop/NY/Freeport/000900824-11520-3922
  • Phone:+1 516-868-1750
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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