Came in the other day to get a stereo and backup camera installed in my 2001 Infiniti i30. I already had all the parts I thought I needed. Vic was incredibly helpful. Took a look at my supplies, quoted a price, and offered another part to make my experience even better (but didn’t pressure me at all).Work was done within a couple of hours. Something wasn’t working properly and Vic sat with me to fix it and make sure the job was done. Even replaced the part just in case it was a hardware issue. Super appreciative of his patience and customer service.Couldn’t recommend this place more!
Have had systems and auto start installed in the past by these guys and they were awesome. This time. Just needed a screw for a car remote and smart key. Not a normal request…but they found one for me. No charge. Thanks guys. AWESOME ONCE AGAIN!!
They were quick,honest and easy. As well, good prices and great service.
Great place to have work done. Audio work security work Professionally done. Great customer service plus a lot after market upgrades available
Quick service,great prices,knowledgeable staff,products on hand. I will be back. Come check them out
Good people, walked right in they took care of me right away. Installed a new radio in an hour for a fair price. Recommend coming here for your radio needs.
Great Experience. They stand behind what they sell and install. Vik and the rest of his staff were great. Very patient and they really do the right thing by their customers. I have used them before and will use them again.
Avenue Sound earned my first ever merchant review. The two guys I dealt with there simply impressed the hell out of me. Both guys displayed an expertise that I expected, but the customer service level showed to me though went well beyond what was expected. Mike the sales guy guided me toward a Kenwood head unit that I’m extremely happy with. Most sales folk leave you once that’s done, but not Mike. He spent time with me again twice helping me to understand certain things and get it set up the way I wanted. Vic the Installation guy gave me a superb job twice. An actuator noise issue that was supposedly repaired coincidentally reoccurred after the installation. Vic went way out of his way to prove it was totally unrelated and did what I needed to help me out. I also especially like how he hid the USB wire beneath the steering column. Its with great pleasure that I highly recommend Avenue Sound.
Ever since I had my first car I been going to this place and they never disappoint whatever you need done trust they find a way to make it happen great customer service great quality of work
Totally bad experience with a staff member name paul..he was so unprofessional had me come all the way from the 5 boroughs to tell me when I get there that he cant was wont help me..I spoke to him via phone with telling him I paid for a part that took almost 3 weeks to come, he told me to come to Freeport and he will wait for me regardless of it being after 6pm. when I arrive he asks like he doesnt remember the conversation and tells me to come back another day and he lied and said that there were no techs there, where infact one was still there and volunteered to assist me BUT PAUL TOLD HIM NO!!! so now I left empty handed and very disappointed and dissatisfied with this place...NEVER AGAIN!!!
They did an amazing job with my son’s Apple CarPlay install.
Make an appointment. Walk in are not generally welcomed. They work is on point customer service wise need in proving. My opinion only.
Awesome experience installing a remote start on my car. I called around to about seven places before reaching Vic. He was the only one able to install the system right away and he gave me options so I could pick the best one, and possibly expand it in the future. True to his word, they were also done in about an hour and I am amazed at the service! Thank you!
Great Service,Friendly staff..!!
They do a great job and the service is excellent
On 7/21 The Entire Staff was professional..I was greeted in a friendly and polite manner.The 2 salesmen on duty took great care of me..My concerns were addressed and i was given a number of options for installing a system.The job was completed in the same day, actually earlier than expected..Im so happy with the sound, and the guys were hands on in showing me how to operate my system.I will be bringing back my other vehicle asap for another installation...I would recommend this establishment to anyone needing car audio & accessories..Satisfied customerLance G.
My remote got water damaged and stopped working and I couldnt turn off my alarm so I came to there store for help. Their staff where nice enough to disable my car teach me how to do it and suggest alternatives to fix my issues. Thx for help great store and very helpful and knowledgeable.
Got my system and alarm put today. I couldnt be more happier. It sounds great. Great job fellas
Outstanding Service!I had a complete audio and security alarm system upgrade on my Volvo XC90 and it was just what I expected, Im so very pleased with everything. Antonio, the point man understood everything I wanted done and he delivered. I will be returning for further install work, as well as definitely recommending these guys to everyone. I drove in from Connecticut and wasnt happy about the $17.00 + dollars in toll charges, but it was well worth it!
Helpful and friendly staff. Very happy with my remote starter!
I’ve gone to avenue sound a few times now and I haven’t been happier with my car since I’ve chosen to go to them. I highly Recommend them.
Great service, and attention from each one of the members. Very polite, and also they offer you options for your desire project.
Fair prices and great customer service
They did an amazing job!! I love my new stereo and its super fast and smooth. I cant thank you guys enough for such an amazing job you all did. I will definitely recommend you to family and friend!!
This is #1 place in NY if you need to install Car Audio Entertainment systems. They are all knowledgeable and experts. Ask them what you need and they will give you the best options UPs & Downs for each product. Very sincere, family oriented business. I had to drive all the way from Queens but it was worth. If you are looking for best what you pay for, you are at the right spot. They also updated my audio firmware after I messed it up and they did not charge. Ask for Vikas.Highly recommended
I just had the most pleasant, easeful, stress-free and swift experience at Avenue Sound. I called on a whim to get a price quote for the installation of a remote car starter. I was greeted on the phone by a man that invited me to come down in person so that we could go over my options. When there, I was greeted and spoke with Vik, the owner, who talked to me in such an easy, respectful way, which is not always common in a male-dominated business, that I felt confident and secure in my choice of product and the labor that would be done to my car. I havent been in the market for anything like this in quite some time, but I thought the price was extremely fair and I did not shop around at all. The second best part was that my remote start was installed in under two hours. Mike was another kind young-man that showed me to my car and demonstrated how to use the starter. The exceptional customer attention, professionalism and pleasantness of staff was greatly appreciated!
Avenue Sound was actually recommended by my Dad who got a remote starter installed in his car a couple of weeks back. I called a few days before actually going and the customer representative was very helpful over the phone. Once there customer service was excellent, everyone was so friendly! Before leaving my car this morning, Mike was super helpful, he took the time to see my car, listened as I explained the situation and walked me through the whole process. Later I received a call from Vic in which he explained what was the deal and how they would be able to fix my remote starter. Once I got the call the car was ready, Vic stepped out and explained how my new remote starter works and made sure everything was to my liking. Overall one of the best experiences in customer service I have had! I would definitely recommend them 100%!
I had cameras (front and rear) installed as well as a touch screen radio and remote start alarm system installed and the work came out great. No leftover wires left behind and the world was clean. Highly recommended!
Great place, prices and people! I had a nissan maxima that i couldnt figure out why it was giving me feed back after installing a double din myself. They found the problem quickly and helped me out. Also got an amp and subs installed in the Trunk, gave me great advice with wiring options and installed the amp and subs very clean.
Had a sound system done in my Jeep over the summer, just changed speakers and added little bass. Everything came out good and sounds great.I just brought wife’s car for a remote start and everything works well.They’re not the cheapest but when it comes to electrical in cars don’t play around.Profesional shop. Would use again.
Beside it being a convenient distance from my home the people there are A1!!!! Vic helped me get what I needed to upgrade my 1999 Honda Accord and have me advice/knowledge about what I was buying. He was there pretty much every step of the way. Highly recommend bringing your car audio need to be fulfilled here.
Super friendly and helpful! Job was done in less than 24 hours. New radio, screen, and backup camera. Very happy with the service, will definitely return in the future
Amazing customer service and fast installation.
They did a great job with my remote starter
Didn’t get anything YET but just by talking to one of them on the phone they were extremely kind and extremely helpful can’t wait to purchase equipment there
The service was excellent and the people are very friendly and helpful. They go the extra mile to make sure you are satisfied.
I know it’s the 23rd of December, but there is absolutely no reason a business should put anyone of their prospective customers on hold for 10 minutes, twice, and then, when they finally pick up the phone, suggest that coming in person is a better option. Is 0 stars possible? By the way, they’re next to Porsche, BMW and Jaguar dealers which explains why they really don’t need customers. It’s a shame, they may be a great store for your automotive needs, but they never got to prove it to this prospective customer.
Vic and the guys were super friendly and extremely knowledgeable. After discovering the amp bypass module would not work on my car Vic stepped in and witthin the hour had custom made me a new wire harness all at a reasonable cost. Can not say enough positive things about these guys. Thanks again guys, you have a new customer for life.
Vic was great help! He installed new headlight bulbs for me and installed foglights into my honda civic
This place is garbage, I paid a lot of money for these guys not only to not fix my issue but to treat me like a vagabond. Avoid this place and go somewhere not run by con artists.
Not only they overpriced the products the quality workmanship is unprofessional and disaster.
Avenue Sound has got to be one of the best experiences Ive had when dealing with anything regarding audio upgrades. These guys are extremely professional. They didnt just throw a speaker + Amp combo at me and say this will give you great sound. We sat in my car, listened to the sound, and talked about how we can make it better with different options all specific to what I was looking for. On top of that, the tech doing the install did an excellent job. No shortcuts. Highly recommend!
Vick and Xavier are two of the most helpful staff members i’ve ever encountered at any establishment. They walked me through the process from beginning to end, and ensured me that I was getting the best quality for the budget I provided. I would recommend this place to any and everyone that is looking to boost their sound system. These guys are the best!
I’ve used them a couple of times and everything was positive. I chose them because of the great reviews that I saw online and I have to agree. One of the things that I really like is that they are accurate with their timing and they don’t give you false expectations about now long you will be there.I had automatic starters put into a car twice. I had an issue with one of the cars and they could not have been nicer about fixing it. I find them pleasant, technically top-notch, fair with the prices, And easy to work with. Highly recommend!
Thanks Vick for the advice and speedy service, good dudes .
This place is the best. Antonio was a true professional. He was very honest with me and gave me great suggestions. I got a remote start and car alarm installed and the work that was done was top notch. I was very satisfied. The job wasnt costly. I will definitely use there services again in the future.
Thanks for Great job, fast and on time..
Wow, these folks really know their stuff. I walked in with only the intention of seeing about scheduling an appointment. A few hours later, I drove away with my new head unit perfectly installed in my Prius. Same day service. Amazing!
Happily enjoying my sub+amp installation! Great atmosphere at Avenue Sound, A big thank you to Vik and the whole crew! Will definitely be back for more upgrades to my ride!
Jason was very cool to work with. I explained what was happening in my car and he came up with a great solution. The sound is so much better. They put sound proof material that stopped the doors from rattling. I am very pleased with the results and would recommend them.
Josh, in particular, was extremely helpful and courteous in getting my new sound system installed! Mike went over the new controls w me and Josh showed me how to adjust things to my liking.Great service, reasonable prices (at least in my case) - if need be, I’d certainly go there again!
Went over to the shop on their sale weekend. Spoke to Vic about trying to get my car set up with some sound (all speakers were blown). Brought the car over around 1 and within an hour Vic called letting me know what was still good and what had to be fixed. We agreed on price and he had the speakers in within a couple hours. 100% bringing my car back to have some more work done soon
Great workmanship and price with friendly & helpful service!
I had an appointment to install the Viper Auto Start system. I had an appointment and was taken on time and it was completed in the amount of time they said it would take.They took the time to explain the various products availabe, various costs and installation charges and which one would be best for my needs. After installing they explained how to use it and sat with me while I tested it out.Friendly service!!
They guys here are amazing!!! The value here at awesome and you get what you paid for. Great quality, amazing price and over all good service. Thanks you guys for a great job. I will see you on my next project in 2 months.
Vic was extremely helpful, answered all my questions, He was giving me suggestions on systems that suit my needs, also talked to me as a person and a friend instead of talking to me as a regular customer, and that goes a long way for me, 100% recommended!!
Reasonable prices, good customer service and the work is professionally done no shortcuts.
I stopped to purchase a new car stereo. The sales person took time to show me my options and I believe the owner took her time to give me quotes. Sales and service was great. I highly recommend them for any needs for you car. I have used the in the past for my alarm system in addition to replace my remote. Thanks Avenue Sound.
Best in the business hands down. 10/10 nicest people as well. will be coming back for more services
Ordered a complete radio and install kit over the phone all the way from Houston texas. Made up my order on Ebay and got it delivered to my house. On top of that he walked me and the installers through the programming of the maestro link. Awesome customer service. Happy customer all the way from Houston Texas. Will buy from them again.
These guys are awesome and nice. They explained everything and made everything super easy. I would highly recommend.
The Avenue Sound team is absolutely AMAZING! These guys know what they are doing and are super down to earth. The shop has a large variety of equipment in stock and is kept in show room condition.
I brang my 2020 kia forte here to get the windows tinted, they came out great.
Very knowledgeable staff. No surprises. Set expectations correctly and delivered. Explained the options well. Good work. Clean and professional. Highly recommend.
The guys were really professional and answered all my technical questions.I am really satisfied with the work they put into my car audio system. It was worth every penny and I would gladly recommend this place to my friends and family.
The manager Vic was awesome! He answered all my questions regarding remote car starter. And this location has all the electronics and gadgets for your car!! I recommend this store for everyone 👌👍👍
Overpriced, straight out liars.... Now that vics is gone, younger brother thinks hes going to scam us out of our money. Lies about how a job is so complicated, when its really an easy fix.
Fernando is the best. He is very friendly, even if you dont know much about electronics. He explains it to you so that you have a better understanding. He makes you feel welcome when you deal with him and everyone else in the store is pleasant. Always friendly, cool chilled and laid back which is why I continuously recommend people to this store.
Recently had a radio installed. The citizenry service was excellent. Mike was very polite and very helpful. They have radios for a great price and the installation was very fast. I’ll definitely be returning
Great group of people and top notch service, got a remote start installed on my 2016 Nissan Juke and I couldnt be happier... The entire staff was super helpful and the owner even gave me a ride to a close by shopping center so I could grab some food and he smiled and talked the entire time.. the simple and small things let you know its a great place on top of the quality work they do.
Absolutely the number one Car Audio/ Sound spot on the island, all the technicians are brilliant as well as the customer service staff. Anyone who enters this store expect to be delivered outstanding customer service as well as high knowledge over all there services and products. Tony handled my whole Jeep re-wire situation and on top of that got me a brand new radio for an outstanding price. I recommend everyone to Avenue Sound as the number one spot on the island, anyone who disagrees with me is lying. If you are not willing to spend good money on great service then turn around go somewhere else, otherwise Im personally telling you, you can not go wrong. Love you guys, thanks again.!
I absolutely Love Avenue Sound, I recently had an issue with my car in which the radio was flashing protect protect over and over again and not giving me any sound whatsoever so i put in my old radio in a got it working again took it back to the shop and they diagnosed my problem for me informing me that I had 3 blown speakers in which i had no idea. Not only was this service free and super friendly but i was offered an upgrade to a much better radio for just 20 bucks. Service was outstanding and always is. I highly recommend Avenue Sound to Everyone! Thanks Guys
This place does bait and switch on Viper products and when confronted the owners become rude and aggressive. I drive past this place and take my business to Street Smarts in Bellmore. Theyre professional and honest.
I got a car stereo and backup camera installed. I got there after reading the great reviews, though it was a 30 mile drive for me. These guys are authorized dealers for most of the brands. When I walked into the showroom I was a novice, the sales guys, Vik and Rich, if I remember the names correctly did a remarkable job in guiding me to the stereo and backup camera best suited for my requirements. Their prices were very competitive and the best part is that they have a fully established workshop. It has been about 6 months and no issues with the product or the installation. I would go highly recommend.
Went to Avenue Sound on Black Friday to purchase and install a Kenwood head unit on my car. Luke, Vic, and the rest of the staff were extremely accommodating and pleasant to deal with. They answered all of my questions and had my car ready very fast! I am extremely happy with my purchase and experience from here. Would definitely return here to purchase in the future! Thank You!!
Went and got a remote start on my car and very happy with everything thank you Vick Mike appreciate the experience
Defective products sold and no refunds exchanges only, I liked them at first but once I realized that, I was being sold defective merchandise more than once, I had to return to Speed world of queens and or Car Toons for my automotive needs.
GREAT SERVICE. Even though I bought my Viper online, they installed it for me and gave me a great deal. Its works great!
These guys are GREAT! I brought my BMW 3 Series in for a system and they really hooked me up with a really cool Pioneer TV deck. Thanks again guys... My system looks and sounds great!!
Great place nice people great work
All I have to say is that my tweeters were to bright for my taste and I went over to them and Vic was the person who helped and improved the sound waaay better then it was originally playing. Thank You Vic, I’ll be seeing you guys soon.
Rip off artist! Was given a verbal quote of $75 to replace a low beam bulb but billed $190! Vick, conveniently, didnt recall the conversation. Be forewarned and get quotes in writing!
The best professional service I could find. 5 stars. ☆☆☆☆☆Installed Viper smart control (remote) and 7 inch touchscreen display on my 2007 Volvo XC90. Awesome!
They are great and honest guys... I had minor issue with my rsdio system on a 2005 Honda Odyssey and they worked hard to narrow down and resolve!! Strongly recommend!!! Very good pricing as well!!
Avenue sound make take Some time getting things done but i rather workers take their time to get things done right and neat than to have me come back for something thats out if place.. Work is great service is done right hey if you spend enough money they will even buy you lunch.. I dont let anyone else but Avenue sound touch my car when it comes down to doing certain things
Great service,They installed custom electronics in our sprinters.Top notch installation neat and clean. This is our go to place for everything for out fleet.
Get the job done exactly how you want it. If I could give 10 star ratings I would. You won’t regret it my entrainment system is flawless
DO NOT EVER USE THE VIC IS A HORRIBLEBUSINESS BOY NOT A MAN A BOY DOES NOT KNIW WHAT HES DOING absolute worst experience of my life got charged $2,000 to have an amplifier installed into rear speakers and a stereo nothing crazy they Twisted the wires together like a four year old never Saturday thing crossed all the wires engine noise in the speakers got my stereo back with no radio working and theyre claiming that new stereos the radios dont work light bulbs out in my dashboard when I got the car back they cut into my frame of my back seat to install an amp without asking on a convertible went back several times to have the issue resolved till I absolutely lost my mind on the because he has an excuse for everything worst businessman Ive ever dealt with go to Ultrasound in Lynbrook much better
Shame on me for going back here. Didnt know cat would be all in his feelings for receiving a bad review from me because they tried to rob me by attempting to sell me a piece of equipment they knew i didnt need. Attempted to purchase a speaker box today and they refused to sell it to me mentioning my review. I feel slightly discriminated against for exercising my right to free speech and speaking the truth. Oh well Ill spend my money elsewhere. Never let your feelings get in the way of getting that bag and honesty above everything. Didnt know men could be so sensitive.
Backup camera wasnt working, map nav wasnt working. Thought this was going to be an expensive fix. Turns out I needed a firmware update and the cameras ground wire reconnected. Courtesy no charge for the labor and update.This family and associates are really nice to do business with. Never rush you when you have questions about your system.
Great service and great prices. The only place I go for high quality products. Extremely knowledgeable and friendly.
I went to this place July 12 2018 base on the review and let me tell you this they know what they are doing I had my car system previously done at a different place that was not done properly at all but when I got to this place all I can said is this is a very professional place to get your car hooked and wired properly not like my previous place the used cheap wires and rca cables which in my view look like cheap and firmly I believe that you get what you pay for but anyways I am very thankful for a great job that you guys did on rewiring my car properly and I will be coming back for other services in the near future 5 stars all the way
After another establishment popped an additional $100 fee to install a remote start for me I called Avenue Sound. Vic answer the phone and gave me the best price around, he also let me get the car in for installation right away. I dropped the car off at 1:30 and had it back by 5:30. Great business, would highly recommend and use again.
The best customer service I have ever received Mr. Vic is a very knowledgeable person and is very helpful. Whenever you’re there look for Vic he just knows everything. I won’t be buying from Walmart anymore I’ll go to them if I️ need anything.. 5/5
These guys are awesome. Very helpful and knowledgeable. Gave me free advise when I needed help. Also installed two systems in 2 cars for me without a hitch.
I would highly recommend this company. The staff was very professional and friendly. Antonio was very knowledgeable with the products. He helped me select a startup remote that fits my budget. I can cool down my car this summer now thats awesome. Thanks to all the staff.