Needed my blinker light changed mechanic said $40. I came here and bought the bulb for just $9 and installed it in a quick min. The employees was very helpful with finding the right parts

Great service by the second person that assisted me. After calling and being told the item was in stock I drove to the store and 1st person said oh we dont have it. The 2nd guy that assisted me said yes we do have it here for you. Glad someone is doing their job. First guy didnt even look.

Will be nice to have trained people behind the counter . Go there if you have time to waste .Im not coming back

Diana at the Fremont location is amazing. Not only did she help me find the correct wipers for my car, she helped me put them on and I was in and out in no time!

They tried but of course didnt have what I needed to fix my fuel pump. Never forget Allied Auto not far away biggest selection of any parts and the wholesaler for the area so best prices around.

Alissa and Armando went out of their way to help on so many ways. Armando was so patient with my returns and lack of knowledge of my own car . I forgot to get something and instead of telling me which isle to go to, Alissa said, “I’ll get it”. So fast and helpful. I forgot to acknowledge the assistant manager last time I was there. All 3 trips and 3 excellent attitudes. This store sets the bar for auto part stores. Thank you.

I really love this place. They are like family to me there. They really take care of me.

Terrible customer service, condescending staff. Oreillys one block away was do much more helpful. Thank you OREILLYS for they great help

Last Sunday, I had a very good experience with this branch of Autozone. I wanted to buy a toolbox to adjust rear wheel of my kids bike but there was a little gap there so regular adjustable wrench wont work and I found I needed Rachet tools for this. But I was not sure what size of socket will fit for this, so took my kids bike along with me. I showed it to Gary at the counter and he was immensely helpful. He checked that the largest socket in that toolbox is a little short for it. He realized I wanted the toolbox just to adjust the rear wheel, so he went above and beyond, found the required socket in the store and helped me adjust it then and there itself. I did not have to buy anythingand he did not charge anything to me for this. I was pleasantly surprised with his kind gesture.I had visited this branch of Autozone couple of time before for few car parts (like sideview mirror) that I could replace by myself. I found those parts to be of good quality and price to be very competitive, so I always had good experience with them. But this experience was something pleasantly unexpected, and hence I decided to write a review to praise the good work.I would recommend this branch of Autozone for any kind of parts or tools and not just for automobile tools.

Doors were locked 15 minutes before closing, employees just stared at me through the doors.

Better than most auto parts stores around

Being a Senior and a woman getting so much help was amazing. The other store did not offer or help me at all.I wont be going to that one again. Thank you AutoZone for helping me and putting my problem behind me...👍

Great, good customer service. Explained well for my questions regarding products.

Been here alot of times. staff was always helpful. good amount of parking .

Polite and prompt service.

I am disappointed when I tried to return a battery that I purchased just 4 days back. On one side they acknowledge that battery is working and willing to give a replacement it refuse to take it back when I tried to return it. That doesn’t sound right.

If I could give a zero star, I will do it definitely.This is the worst experience I had with any auto shop. I called on Sunday evening for replacing a new battery and was told that they can provide batter installation for free on Tomorrow which is a Monday. During the call, I confirmed that it is available from 8 oclock in the morning.I came the next day at 10:30am and then one guy gave me another answer: they only have two people in the store and can not do free installation, and ask me to come back at 12pm to 1pm. I left them my phone # in case someone is free then. At the same time, I paid all the money.Until 1:30pm, no call at all. I chose to call them again and encountered a very rude man and asked me to call back at 3pm to see if someone can help me then. I replied to him that you guys told me 1pm when the 3rd guy will help install. He even emphasized that service is a courtesy and implied that dont bother me again. He forgot one thing: as a customer, if no free installation, why I chose this store?Overall, (1)bad service; (2)unfulfilled promises (one after another).

Good service even if it was the wrong mirror they ordered?

The staff is super nice. He canceled my order as he noticed that my dead car battery is actually in warranty and i can get a new one for free.

Typically have what I need in stock. Friendly and knowledgable service. They were out of an item but recommended another business that would likely have it in stock.

Mr Gari was very helpful. My headlight was out. He helped me to install it.

I always buy AutoZone parts for my vehicle🙂 I Trust more than Allied & OReillys. When you order a part you need there within 48 hours👍

Very helpful staff. My cars headlight bulb had gone busted. I just walked in with the old one and the person at the counter, picked up the right match almost instantly while also ensuring that it was the right beam bulb. Pretty quick in and out.

Zero stars if I could. Called to see if they had struts for a lift gate, and George said they had 2 in stock and would hold them while I called around price shopping. Called back to buy the struts over the phone, was told I couldnt and that I would have to come in person to buy them but the guy I was talking to was about to clock out so he said hed tell his coworkers that I was coming to buy those parts. It wasnt convenient for me to go right then to buy the struts, but as it was the only place in the area with the parts I needed in a short time, I didnt feel like I had an option. Got to the store 20 minutes later and stood in line for almost 10 minutes when I finally was able to ask about my phone order, which obviously no one knew about. They checked their shelves to find while their inventory said they had 2 struts like I had requested, only 1 could be found. Im upset that in the 2 times I called about the parts in question, no one bothered to check if the parts were physically there, if keeping inventory lists current is such a problem. That was an hour of my wasted time in Fremont rush hour traffic when I had prior plans that I pushed back for parts I couldnt even get. Geez, thanks a lot for not checking the shelves before I drive there to make you do it. Apparently calling ahead to minimize any headaches doesnt prevent headaches.

Fast n easy

The store manager (Chris H.) was very patient and very helpful. Great service! He was very knowledgeable on cars too!

Good prices and service.

Quick in-and-out and good customer service.

This place is just okay. Waited for 15 minutes for help while the employee was fiddling around on the computer. They really are lacking in experience when asking for a simple item. I also really didnt like being greeted as boss very condescending in my opinion! They should really train these people how to talk and assist customers.

Ask for Rick hed the man.

Jorge was Great!

Its an auto parts store, whats not to like? Not really complaining but just suggesting that employees should try to at least smile to acknowledge a customer that walks in, personal conversation wont be interrupted for more than a second.....

Nice service why spanis

Great customer service and quick too.

Best experience Ive ever had at a Auto Part parts store the clerk was extremely helpful gave me my options and then on top of it he helped install my headlights and windshield wipers if I ever have to go to auto parts store again this will be the place thank you so much I wish I would have got the clerks name

Friendly n fine service. Clean and BRIGHT. Better than other Auto Zones Ive been to.

Id give it ten stars the manager is byfsr the most perfessional employee Ive ever encountered at an auto parts store in a long time. I definitely recommend the store to anyone who is in search of anything at AutoZone that is in the area by

THIS HAS TO BE THE BEST OUT OF ZONE IN WORLD!! LIKE OH MY GLOB! THE STAFF THERE ARE EXTREMELY HELPFUL AND THEY HAVE KNOWLEDG ABOUT WHAT THEYRE DOING!

Love the place

Needed a new battery for my car. They had an excellent options in stock and I was able to select a high end choice for my faithful car.The service was knowledgeable, polite, prompt, and very professional. Im very pleased and will return again.

Horrible service not willing to help and refused to check other stores when they were out

People working there are great. Stopped by to borrow a tool and they knew exactly what I needed.

Ive been to this AutoZone on at least 5 occasions. Every time the staff has been knowledgable and helpful in getting me the right parts for my car. It looks a little run down from the outside, but inside they have everything you would need. Their hours have always worked for my needs and were a convenient location between my house and office.

Staff appeared knowledgable. They were friendly and helpful. Accepted a coupon on my first transaction that may only have need available for a subsequent transaction for my convenience and to my benefit.

These guys wont help change nothing they also cant jump anything. They did lend a tool box missing about 60% of the tools. Great job, way to take care of the customers.

When you know what you want its a good store

Got what i needed, for the most part. Receipt had issues for a core charge and the guy behind the counter handled it with no issue. Im good to go.

Employees are super helpful.

I went there for auto parts several times. Its staffs were nice and very helpful.

Not to busy ...in and out pretty fast.workers are friendly and helpful

Great service! Clean and organized. Has tools your able to borrow. Also free use of check engine code reader thing. You recieve a print out with the results/problems and recomend solutions and parts needed. Good competitive prices. With Utube and Auto Zone Im all of a sudden a mechanic.😉

The customer service is great at this location, very helpful answering all my 10 questions. Very detail information.

Great amount of options on the shelf very well stocked got what I needed and an overall pleasant experience

The service was excellent and they were really efficient and knowledgeable about the situation

My experience was terrible. I returned a product, but Store Manager said that return product at original store where I purchased.It is different from return policy of Autozone.

Great customer service very helpful

Very helpful knew what they were talking about and did not sell me the wrong item I will always shop Autozone

Better selection than most Auto Zone stores

Service people helpful, also helpful friendly nice place.

Not too big or small, good enough to find what you need at reasonable prices.

Its a decent place small for a autozone

It seems like this guys dont even know what car parts called or they have REALY hard time to get you the right parts. Totally unprofessional, which you dont want to deal with cause it will cost you extra time and money going back and forts!!

The guys that work there are super helpful and answer all my questions.

Fantastic Customer Service .... The staff was very helpful, will go here again for any future needs

Very helpful. Nice.

Great food great portions great service plan on going back very soon

Great people and very frendly and nice...

Quick in and out. Good service

Extremely helpful and they always seem to have what I need. They accept used oil and filters, so you can always take yours there if you choose to do so.

Service is fast and they are helpful. Better than others in the area.

Very friendly people always willing to help

So far so good very helpful

Very helpful staff.. Excellent Service..!! 👌🏽👍🏼😃😊

Have many selection, staffs are informative and helpful.

Love to buy all parts for my car.

Good peeps

Just got a bad experience to one of the staff here,a white guy with a lean build.its so happened that i dumped my used oil there and at first he is not that welcoming.secondly after that he shouted at me in a lud voice when i put my used plastic container on their garbage bin.if ever that ive done mistake.he can say it to me nicely and with respected tone.no more autozone from me from now on.

Knowledgeable staff, great customer service !

Always have what I need. friendly staff

Amazing staff! woohoo! really helpful in guiding the products!

Employees didnt have a clue about what they sell or where the product is located in store

Went there for a small auto cleaning product, the staff, especially Sam Samreth, was so helpful that they gave a short auto-cleaning 101 crash course and helped me to buy all the products that I needed.Thank you AutoZone, THANK YOU SAM SAMRETH.

Very helpful and professional

Fast service friendly workers helpful

Great staff and products

Busy but helpful people

Best customer service!!! Keep it up!

Still carries a large selection of older parts. If AZ doesnt have then Oreillys will absolutely not.

The clerk was very helpful.

Friendly staff, but sometimes out of items you are looking for. Also there is orelly near by if you don’t find something there.

Very good prices and good location

Cool place fair price

Bad location. Parking is horrible. Very limited choices of car waxes

Very nice staff

Great and very helpful

Good coustmer service

Good customer service

N not very knowledgeable more interested in chit-chatting with coworkers than helping customers

Although I didnt buy anything, the customer rep was very helpful in guiding me

Loving the carb cleaner