The owner or workers there always know service, I always ho to get batteries replace on all my 4 watches, they have great beautifull clocks their. They are great people to talk to, they make conversation with the people. Im going to bring my clock to get repaired their next month.
The Tower Clock people are phenomenal. Not only did they get my school house clock happily ticking again they went out of their way to find out the history of it for me. Thank you, again, for all you did.
I unfortunately had a bad experience my first visit here. I brought in an old Elgin pocket watch from 1871 to get an estimated value. The gentleman there looked at my watch for no more than 60 seconds and said the time couldnt be set and it was worthless. I asked about repair and he said parts could no longer be found for this old of a watch so it could not be repaired. I was surprised to hear this so I found an antique watch group on facebook and posted 2 pictures of my watch and asked about repair. Come to find out the watch can most definitely be repaired and there were even a few people in the group on the west coast that said they had parts and could do repairs but......this is where I was very upset with my experience at Tower clock shop.....the watch did not even need repair! The man at the shop tried to set the time with the knob on the top of the case but that was incorrect. Turns out my 1871 watch was in a later model case. The time for my watch can be set using the key to manually turn the hands, it did not have a crank mechanism on top for setting time. I do see how the incorrect case could cause some confusion but I know if he had actually taken the time to inspect the watch better he would have realized this! It took a few people from facebook a few minutes to realize this just from looking at a picture! I really dont see how a professional with his own clock shop couldnt get that figured out when he had the watch in his hands. The worst part is he told me it was worthless without fully inspecting it. This beautiful antique watch may have been discarded because of his laziness and carelessness. I got the feeling he was busy working on something in the back of his shop, didnt have time to bother with me and just wanted to rush me out of his shop. Very unprofessional!
Wow! This place is fantastic! Sharon and George are very knowledgeable about clocks and the dying art of clock making. They spent two hours with me looking for a chiming mantle clock. It is perfect! Tower Clock Shop is a jewel!
Took this old clock (original clock from lone star elementary school Fowler) to get it fix they did a great job! Had a lil issue with the pendulum due to our origianal hanging place of a brick wall but that was addressed fast and with great service. Works Great ! Good customer service, friendly environment.
If you enjoy the ticking, chiming and gonging of old clocks this is small shop is FABULOUS! Located in the Tower District of Fresno it is a gem. Grandfathers, Pocketwatches, Mantels, Regulators, 1 of a Kinds, French Balloon clocks with Onyx & Marble and more. Repairs are done on site by owners with over 60 years combined experience. Friendly, helpful and best of all knowledgeable in a way that comes from a lifetime of loving clocks. I cant say enough good things about this business!
Ive taken 2 clocks to them. Both needed extensive cleaning and the cuckoo clock needed some hard to find parts. They fixed them and showed me how to keep them clean and running. The staff is knowledgeable and even had the necessary keys to wind my mantel clock! They are by far the best clock shop in the Fresno city limits!
Very friendly and helpful. Looking forward to getting more work done by them.
Nice place. Wonderful costumer service. My repair was easy to get updated on and estimate matched what I was charged.
Stopped in to get some clock oil. Not only did I get the clock oil, but I was give a much appreciated tutorial on how to oil my clock.Great customer service!!! Very friendly!!!
Dude was kinda rude, but the lady made up for it by explaining the process of what to expect why he couldnt give me an estimate to repair my $700 watch.
I have have been going to tower clock for over 20 years the owners are very nice and friendly they fix my wrist watches and put new batteries in all of my watches and do the sizing when I buy a new one .there price is very fair the work is the best.
Great staff and experience!!
Always fast friendly ....very good With there customers
Very nice and comfortable, very knowledgeable people, they take time to explain things to you a very good experience
Wonderful customer service. Owner wife Sharon is very knowledge concerning clocks.
I have gone to Tower Clock Shop for my watch batteries. They are always ready to help. Nice pleasent people.
Took a vintage watch to get repaired. Staff was good and the repair took about a week. Good place to find old school clocks.
This place is awesome! They came highly recommended and I was not disappointed.
Tower Clock Shop fixed my mantle clock. The staff was very helpful, explaining the workings of my clock. And they guaranteed their work for a year!
Always a big part of of Fresno.., then and now. So glad this shop is still with us!
Excellent service, excellent prices.
Great service with a smile.
Fantastic repair shop
Excellent!
Very good place
Awesome service