I bought tires and saved about 50 bucks compared to other places but I would absolutely never go back. I left after my tires were installed and within less than 1 mile one of the balancing weights came off the tire. I heard it hit the wheel well. I took it back and they fixed it. The next day another one of the weights hit the wheel well and came off again . I called them and they told me that they did not have the correct weights in stock so they installed the incorrect weights. They said they would have the correct ones in a few days they would compensate me for my time in trouble. I went in four days later and they installed the correct weights but refused to compensate me for my time and trouble as promised by manager Lupe. The customer service person just kept telling me they were not making me pay for the repairs. Seriously? I already paid to have it done correctly and it was not done correctly over and over. Walmart sucks. I will never go back for any auto service.

Staff is new and management is doing there best however it is costing them there quality of work.They can and will improve.Until then I will keep this review the way it is.

Stopped by for an oil change. Was greeted amd attended to in a matter of moments, even though there was a line growing. Will definitely use the automotive service bays in the future. 🤷🏽‍♂️

Not too bad just went in for copy of keys. Wish they had more selections.

This Walmart is so much better than some I have been in. It clean and the ppl are friendly.

Quick oil change. In and out fast.

This place was 👌Awesome they squeezed me in because I was so worried about the shaking and they want above n beyond check my suspension n found some parts that were installed incorrectly and made me aware of the problem. I took it to 3 different shops befor here n they said they font see anything wrong. Like I said they went above n beyond they did extra even tho they were probably ready to go home.

Takes a min to give order. But good foodSalsa good

Absolutely shocked at how helpful, polite, and efficient this place was. Totally not what I expected and helped me out of a tough spot.

Did an oil change, but didnt get the full service, didnt top off fluids,or put air in my tires,didnt even wash my windshield

Poor service. They pretty much took away my warranties with very poor explanations of why. I bought 2 new tires from Walmart online and the worker told me since it was an online purchase they were getting away from online purchase warranties🥵

Although they were extremely busy they were able to provide excellent customer service. Hats off to the crew in the auto center.

Bad experience employee female named lupe used foul curse language toward me and over looked me as disabled individual waiting to be help jacinto employee in auto department immediately came to rescue and assist me with and apology he stopped employee employee Lupe from arguing and yelling at me

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Very fast friendly and job well done

Best service. My favorite

Dennys always does good

Its only been a few day, the service was quick

The associate at the desk very nice.

Awful business and a sheer waste of time. Hangs up on you, late deliveries, absolutely zero communication. If you value your time as well as money go to Costco. Its $200 more but 100% worth it.

Great work and very fast....except the cashier who rings you up once your service is complete....she really had no clue what she was doing and spent more time staring at her register than actually using it

One car in line and they said it was a two hour wait. I guess to discourage people from getting in line. I went twice and they said the same thing.

Great customer service and quick. The pretty lady helped me with ordering new tires.

I picked out my 4 tires and paid online before arriving to Walmart. What a difference. No lines, no sales pressure, nothing. I felt like V.i.P. at Club walmart.

I went to the grocery part of the store. Good not the auto

They have pretty good prices and specials on oil changes in tune up plus you can purchase windshield wipers, mutc., inside the store for super cheap, and theyll install it for you at no extra cost. I have found better prices and specials elsewhere and no longer come to this Auto Center. There was one staff member in particular who could probably use a course in customer service... I didnt bother getting his name because getting people in trouble, or, possibly, terminated, isnt how I conduct myself.* tip for those who dont know: nobody likes a tattletale.

Took like 2hrs for tire repair plan on spending ur day and bullshit lines that there was a delay and find a good spot to SLEEEP or watch tv

Great fast and reliable

Went today for 4 new tires, also got them installed. Took about 2.5 hours which was a little over the estimated time but they did install same day walk in and the overall price was fair compared to other tire shops so Im pretty happy overall.

Cant get them on the phone to check price and availability on tires.

Understaffed... there is one person doing everything

Great place

Your great prices should not come at the cost of your employees wages. For the service that I received your employees should be receiving top dollar. They were as gracious has the guys over at Les Schwab and the value of the tires was unbeatable. Happy well-paid employees take ownership in their jobs. Making your stores a better competitor all around.

Glad theyre open againGreat service

We ended up leaving and taking our business elsewhere. The staff at the counter are lazy and rude. They are not knowledgeable and will have you purchase the wrong high price item. No thanks.

Was told 3 hour wait for 1 flat tire repair. Okay, I was fine with that until it turned out to be at 5 hour wait! Plus they dont reset the tire sensors. Now I have to find someone who does it.

Called in to get tires and when I arrived they only had half of them.

Promised complete wait time of 2 hours, and it is taking over 4 hours. Not even apologetic. Saving $10 on tires not worth wasting so much time

I came in to replace my car battery which was still under warranty. I went on a Saturday so of course it would be busy which is understandable but I was there for almost 2 hours just to switch out my car battery. It seemed like very few people in the automotive center knew what they were doing and gave very vague instructions on where they wanted me to go, where to park my car etc. Im giving this 2 stars instead of 1 since the associates who assisted me were nice overall and I know it was busy.

Got 4 tires here. They tell you its a 2 hour wait, there are obviously other people ahead, and youre ok with that. An hour later they call and tell you its ready. Maybe another employee showed up, maybe the employees there kicked it up a notch, maybe the guy at the desk padded the wait time. But, you cant deny how good it feels to get services done faster than expected. Great job Walmart Auto! Keep up the good work.

Place to go there for my oil change Reasonable and friendly

GREAT FOR OIL CHANGES... OTHER OIL CHANGE SHOPS ARE $15-$20 HIGHER... BRING YOUR OIL & FILTER & THEYLL DO EVERYTHING FOR $18.00...JUST CANT BEAT THEIR PRICES. FOR $44.00 YOU NAME THE OIL (I.E.- MOBIL 1 SYNTHETIC) UP TO 5 QUARTS.

Not happy. This is my second attempt coming to get my tire changed and they tried to tell me that they weren’t accepting any cars for tires. I came here at 4:30 when they close at 7!!!!!! Unhappy as I’ve been waiting for 4 hours and my car has not been done yet. They need to expand, hire more workers or something. This isn’t right. Horrible customer service. I miss the Auto care that was on Shaw. They never failed me.Update: they gave me a small discount for the wait. I guess they aren’t too bad..

Wife took the car to this Walmart to get new battery. It took them more than 3 hours to do this simple thing. As others has mentioned, prepare to waste your day waiting here.

They cancel my oil change and never called and told me

This is crazy! The auto center has no help. I went yesterday to ask for a price on a set of tires but the line was too long. I just now waited on the phone for 21 minutes and they couldnt get anyone to help me. Poor customer service.

I went in on Saturday. I needed new tires. Everyone was polite and helpful. I was told it would be a 3 hour wait because weekends are so busy. It only took half that time.

I had a good experience in this store

Friendly staff but for whatever reason didnt have the socket for the lug nuts for my vehicle. I dont understand how a multi-million dollar company doesnt have the proper tools for every possibility.Also didnt get a very good reason for the lack of the correct socket. Just, they didnt have it. A little more information would have been nice.

Quick and courteous. Fantastic price on an oil change.

Very bad. Your computer and or printer was down. One couple had waited for 8hr yester day. I had to wait 2hr to day for a new battery. The waiting room is still full and cash register line six deep. Staff were polite The battery was installed right. Mr John Cupido

Great experience overall, the wait was expected but it wasnt long. They changed my oil and four new tires. Thank you for service!

Told me about an hour 2+ hours later finally have my truck back. Simple oil change, dont go unless you have hours to kill.

Just make sure you have hours of spare time to get a simple oil change. Seems to me the tire and lube department lacks in basic customer service especially since I was there on their very first busy day ever. Or do they just suck everyday?

The guys were rude. They didnt have 2 matching tires for my tire size and they just laughed in my face when I told them I called and asked if I needed an appointment. They had nerve to say if you go to the Shaw and peach Walmart they are slow. But its a 2.5 hour wait at the Walmart on herdan and ingirm. Did satisfied as an associate and a customer

I always get my oil changed here. Went to Jiffy Lube and they tried to scam me on paying 60 dollars on an oil change using hi mileage oil. I said no thanks got the same or better for about 34.00. Also faster service. You have to come early, because it fills up fast.

Witnessed something pretty bad here today. Was getting some tires put on and a gentleman walked in asking for an oil change - he wanted the synthetic blend oil. The person at the register kept trying to sell him on high mileage saying that all oil is synthetic now. He took the customer to the isle to prove it - and the customer showed the employee that, there is in fact non synthetic high-mileage (duh.) Why was the employee not just selling what the customer asked for? No idea.Fast forward (meanwhile Im still waiting) the customer comes back because his car is done. They charge him for 6 quarts. The customer asks why 6, it only takes 5. They argue it took 6, so they go outside to check the dipstick. I follow outside just to ease-drop :)Sure enough, they filled it above the top line of the stick all the way above the top hole on the dip stick (!!!!!). By this time the manager was there. Their response was classic Well were checking the oil with the engine off - you need to check it when its running.Wow... just.... wow. WOW!!!!!! I mean, I know its walmart so much cant be expected, but I was floored that they dont even have basic oil change training.

Even though the wait was a while; but they get things done perfectly ... Well worth the wait A+++

The team members were nice, got my oil changed within an hour, all good.

I would only recommend going here if youre on a budget. Youre better off spending more at an auto specialist.

Had to order a replacement tire from them. They said they would call me first thing in the morning when it shows up. By noon I call to ask if its come in and the guy has me on hold for ten minutes before hanging up. I tried again and again on hold another ten minutes before being hung up on again. Third time I call and tell them Im tired of being hung up on and just want a simple question answered. The guy responds with mhmm and puts me back on hold. If you need a new tire dont waste your time.

Good customer service. Good price

Outstanding service p and very polite and knowledgeable employees

Shop while your car is being serviced!My waiting time is well spent.

Speedy if you go first thing in the morning and not on the weekends lol

Mostly helpful, fairly clean, but thats 2b expected on black Friday. Workers at this Walmart most helpful compared Ashland & Shaws

Good service. In and out in a respectable time.

Wow I thought it was gonna be 3 hours as told but I was out in an hour or so ! Fast & friendly.

A lady picked up the phone and “transferred “my call only to answer it herself and “transfer” my call again! Was on hold for 20 minutes before I hung up. Guess I can’t buy tires from here .

Took my car in for an oil change. Got there at around 8 am on a Wednesday, was done within 20 min. The attendant was very curtious.

Very slow Took my truck to get an oil change 2 hours later truck still outside and its not Busy its just Very slow Workers Not going to come back here

If you have all day to spend, they are the store for you.

They didnt change out the sticker to let me know when to change my oil next time.

Good service on oil change but they take very long.

She was great got me everything quickly at the auto parts area

Found what I needed thanks to the easy to use computer..but I made the mistake of checking out through the garden area..the Male cashier did not kno his way around a cash register..

Wal-Mart needs better customer service.

The customer service guy was not soo nice

Good service and the guys are really nice there very proffessional

Hated the customer service and lack of products and the online ordering is a joke thumbs down

What a joke this shop is, 7 lubes and 2 tire mounts before me and they cant get it done in 4 hours. Save yourself time and money an go to tire and wheel outlet in clovis. in and out in an hour, or 2 at the most..

Poorly staffed and not all services available all the time. Would be nice to know when you can get a tire changed.

I had a new battery selected, shipped, and installed for a price under $100. These men and women know their stuff and they will most definitely save you money, show them some respect.

Had oil change done, took 1.15 hours 10 am.No wonder....Cars that were behind me (4) were serviced before me...It wasnt because of color(Im cocoa brown)It was because of management neglect...!!!

Good prices but take a long time

Good prices for service, but usually long wait. Fine if you have shopping to do inside Walmart, but annoying otherwise.

I ordered and paid for tires online, and they were delivered to the store. I made an appointment and the line just to get to the one clerk was a 30 minute wait because he had to keep leaving his register and go over to look for tires. They had no other help and finally after 30 minutes got another clerk. He was three weeks into the job and could not find the appointmen for 10 minutes and then tried to charge me Triple the amount for the installation until I suggested he asked somebody else because that was not the amount they quoted me. After 2 hours of waiting for the tires to be put on I asked the same clerk to check and see where they were in the installation and he told me he couldnt check. I found another Clerk and she told me the car was ready. I am very disappointed in their tire department and when I call the store manager I was put on hold for 14 minutes and they never answered. I had to call corporate to get someone to listen to my concerns.

Tire guys found me 2 brand new hankook tires for my car on clearance both for under $75

Very helpful and the people are very nice

Cashiers like to take breaks while there is a line. They just up and walk away. No word or anything

Overcharged me for my oil, forged my signature on the receipt promised to inspect a leak. When I went to pick it up they initially gave me the keys to someone elses toyota, and then proceeded to tell me my car was ready, when I asked about the leak they were to inspect the manager said we dont advertise repairs or full inspections because legally were not mechanics, just service technicians. And I explained the pretense I was under of assuming the price I was given would include inspecting the parts theyre legally allowed to work on (parts involve motor oil and break oil such as break line, your oil filter housing etc) and the manager said well the employee who rang you up wouldnt have said wed inspect your car because we dont advertise that. When he very well did. The initial person helping me calculated that Id owe 44 dollars and change for everything after tax, and when I came to pick it up was charged 52 dollars. When the price of service goes up after learning you were misinformed of the services being done on your car, theres a serious problem with your customer service. They also forged my signature on a receipt before beginning work on my vehicle. I should have taken the warning signs as reason to take my car and money to another shop

How much does an oil change cost for a 2016 chrysler with synthetic oil.

It was ok. Time consuming but ok.

Very slow, wanted to up sell everything.

They changed my oil and left a huge metal flashlight in the hood area. Couldve messed up my car

Great friendly staff.

Took me 3 hours one time to get an oil change, it wasnt even that full of cars, only had two in front of me. i hate going there fore oil changes

Always have had good service!

Waiting 45 minutes to get Checked in after being first at 7 am then AN HOUR for it to get done, last time I buy anything from Wal-Marts auto

It is very chaotic there.The guy helping me asked me the same questions multiple times.