I bought carpet from them in 2016, it was very good. The price was low, the work was fast and thorough. I highly recommend them.
From them very first interaction with Valley Remnants & Rolls, we were impressed. Everyone knew what they were doing and we got excellent guidance from James, the sales representative that we worked with. Rodney and his crew were both conscientious and courteous. Everyone loves the new carpet and has commented on how professionally it was installed.
Michael is the best! Weve used him for two houses now and are very satisfied with the work they do. Our carpet, vinyl, and laminate floors all look great and their install team is very skilled. Michael made the process easy from beginning to end.
Best long standing Flooring Company in California. Great selections at fantastic prices and the owner Bob McParland, a young 85 year old is there every day looking after Customers and Staff.
Staff was very helpful, amazing customer service. Bob went above and beyond to find the material that we were looking for. Can’t thank them enough. Will definitely go back to this store.
I went looking for Miss Trish Jones who once came to my house to show floor samples and give me a bid.Miss Jones was not present as I was informed by Mr Bob McParland that she now battles with covid in which I will keep her in my prayers for her speedy recovery.I found the people of Valley Remnants and Rolls to be very helpful and polite, attentive to the customers wants. I look forward to doing business with them.
Friendly, helpful guys to answer your questions and help you find exactly what your looking for.
Loved it i found exactly what I wanted and at a really great price. There is not a carpet store in town that could or would have gave me the deal I got from this place. The gentlemen that helped us was very quick and knowledgeable of where things were in there store and Warerhouse. He was very nice and helpful and once I found what I wanted he finished the whole transaction in a matter of just minutes. I love that because Ive always got a busy schedule and dont feel like I have to much time to browse. They all were wearing their mask and I appreciate that because if not I would have had to turn around and leave. Thank you guys your so very awesome.
We love Simon the salesman, very professional.
Outside carpets, friendly, helpful information, made it easy for me
Very nice people with a lot of knowledge
They have always done great work for us - they show up on time - do a professional job and clean up after themselves. Good pricing and friendly service - I will continue to use them to put flooring in our units as I have for years.
We have been doing business with Valley Remnants & Rolls for years. They make every effort to find the best quality at the best price; they are punctual, honest, friendly, easy to contact, and do good work. I highly recommend them.
Personable, knowledgeable, thorough, friendly, youll get what.you pay for. They have quality and inexpensive as well as experienced installers.
They are very kind and helpful to get the right carpet l v my new carpet thanks again ms morgan fresno l will use them again thanks
Excellent selection, fair pricing, and on-time quality service with attention to getting it right!
Walked in, got a good price on exactly what I wanted. Satisfied.
Respectful service, they will listen too you on what you want, no pressure sales. Nice Showroom with a wide variety too choose from
James was great to deal with, the job was done right, on budget and on time.
Very helpful staff and I found replacement carpet for my cat condo. I will definitely be using them for all my flooring needs.
Trish was extremely helpful and patient in figuring how much this carpet or that carpet was. She gave me some samples and suggested I take them home to see them in my homes light before I made my decision. Good thing I did because I chose a different carpet than what I had chose in the store. I purchased some carpet years ago from Valley Remnants & Rolls and was also very satisfied.
Excellent service! From purchasing to delivery and laying the carpet, it was a pleasure working with this team. Thank you for excellent product and service.
They sold me a carpet and installed wood floors the carpet started peeling up wheres the carpet met the wood floors I called the management there was times so they sent out to install guy who install the carpet and he wanted to put a piece of carpet 1 foot wide by 8 ft long to replace where it was peeling up I told no that would look funny how I have a brand new piece of carpet with carpet that has been broken in and kind of Warren Inn it will not match and it is in one of the main walkways of the house where company in gas to see it so I called the management back again management does not return my phone calls and does not do anything to resolve the situation please do not buy carpet here if any problems or defects they will leave you hanging
Over due review. James was amazing in helping us with new floors and carpet. He was on time for the appointment and professional. He was honest through the whole way and didn’t try to up sell. The men that came to do the installation where Professional and quick. I will be using be using them again.
I recently had new hardwood floors installed and could not be more pleased with the sales, service, and professionalism of the team from Valley Remnants & Rolls.Michels effort to get the flooring and coordinate the project was seamless. I so appreciated his help in answering my questions about the process.Armando and his team were wonderful. They arrived exactly on time both days, and were friendly, considerate, and meticulous. The job took two days, and the team was here exactly on time each day. The guys cleaned and polished the floor before leaving, and cleaned up after themselves so well, that you would never have known they were here...except for my gorgeous new flooring.Just the best!
Very professional and timely. Looks great!
MICHELLE WAS TOP NOTCH! Profesional, quick and extremely easy. Will be back.
I appreciate the honesty and understanding of the staff. The product selection is amazing and they definitely explain everything very thoroughly. The ease of picking up the carpet and padding was awesome as well. Overall, a great experience. Thank you all!
Always the best people to get carpet from, especially when dealing with Simon
Phenomenal service and most definitely would recommend.
Arrived right on time. They removed old carpet and installed new carpet in two bedrooms in under two hours. They did an amazing job and Trish was very nice and helpful.
James was good to work with. Helpful. Good value.
I like the location of the new store. The interior environment appears clean and organized. The sales person, James, was very friendly, knowledgeable and not aggressive. Overall, I was pleased with everything and will recommend this location...I didnt give 5 stars only because there is always room for improvement. 😉
We worked with Trish at Valley Remnants & Rolls who listened carefully to what we wanted and gave us good deal on price and install. The installed carpet looks great.
Prompt, friendly service. We have had Valley Remnants and Rolls do flooring in our own home, as well as rental properties. Our most recent visit lived up to our prior experiences with them. Always a pleasure to do business with Mr. McParland and his staff.
This company is wonderful to work with. They are so accommodating.We have had them do our entire home in the past. Today I called to have them put wood flooring in our tv room. They will be here next week. They are moving north to a larger location on Blackstone near Manchester. I am so excited they will be here to do the work.
David and Eduardo did a professional job on my tile floor. they were certainly experienced, fast, knowledgeable and polite. A thank you also to Steve who brought samples to my home. My floor looks beautiful!
The staff are very friendly and very helpful. They helped me match my floors to my carpet.
Great salesman, installers on time and did nice job
Great customer service just needed a 5x5 piece of scrap linoleum found a great piece much cheaper than a piece that size at Lowes.
Great experience! Tom was awesome selling us the carpet. Installer came and did a great job.
You guys are the best!
Walked into the store. Greeted immediately. Trisha Jones attended to me. I picked out my carpet and scheduled an appointment for her to come out and measure my home. I called her the day before just to confirm my appointment. My call went straight to voicemail. I left her a VM confirming my appointment never got a call back. However, I figured she was busy with other customers. The day of my appointment arrived no show no call . I called the store and the person who answered was very rude and unprofessional. He proceeded to tell me that the reason she did not make it to the appointment was because she was busy assisting another customer and said if I had a problem to call back and speak to the owner. When I asked him his name he jokingly said Ive been her for 20 something years so at that point I was super upset and started raising my voice and did not hear his name or know if he gave it at all. I was referred to this place by my boss. Never again will I go back. I will never refer this place to anyone and I may even try to talk my boss out of referring this place. Such an awful experience.
My go to place. Last dealing w/ area rug beautifully done and delivered to my surprise before Christmas. Well done as usual. Thanks Bob and the Staff. Have a Blessed and Happy New Year, Ill be back. Jack
My estimator went out right away and measure and gave me an estimate. The installers were good and professional. They did a great job. I would have given them 5 stars, but the only thing I suggest as I did a few years back is the should follow up after installation to make sure the customer is satisfied.
Great selection. Helpful staff. Reasonable prices
We had a great experience the whole way through making our selection to scheduling and installation everyone was great and very respectful and helpful and professional. Recommended!
Good quality, great service!
Great carpet at an affordable price. Outstanding sales efforts by Chris and super, very fast, professional installation team. I always go to Valley Remnants for my home and rental carpet needs. I highly recommend them.
Tom G. delivered great customer service!! He has been a gem during our house reno project by really fighting to get us what we needed and within our budget. Im very pleased with the service here and would definitely return in the future!!
Great Company to work with. Ask for Tom. He had a wealth of knowledge and was very friendly. We got a great product (carpet) all while staying within our budget!
They delivered as promised. Very pleasant experience. Carpet in 3 days from date of purchase. The carpet looks lovely in my home for a fraction of the price quoted else where. Would recommend Valley Remnants to anyone.
Great service, great prices! These people were so helpful! Will be going back for future purchases!
Awesome, Quality Oriented, Responsive (always!!), Communicative, Responsible, Dedicated, they back their products, and are so very reasonable priced. Its a win-win!!
Steve Fischer is the guy to go to through here! They have beautiful product, do a great job on measuring and working with you, and the subcontractor we had was amazing! Overall, a great experience and I recommend them to anyone!
If you ever need carpet or any flooring this is the place to go the guy and help me find what I needed give me a good fair price even had workers to come install my carpet the next day they were fast and reasonable and super quality work love this place would definitely recommend it
Excellent customer serv8ve,great prices.Thank you!
Great customer service, good price and installed by a very friendly crew as promised. A big thank you to Frank!!
Very helpful from frank! Great customer service from him! He explained alot about flooring that I didnt know. Talk to Frank for great service!!
Great products and installation.
Super nice staff great service and prices love dealing with local businesses two thumbs up
From time I walked in until I was helped loading my purchase, the staff was friendly, informative, helpful and courteous.The selection of products for my purposes was more than adequate and the pricing fair.
I found what I need, sales person was friendly and knowledgeable, they also loaded my item for me very courteous employee, planning to go there again
This is a great place to trade I have been going there for the past 30 years and never disappointed. Dont let there location fool you. Bob is the best and all his employs. His installer Sergio is great Bonnie Shirkey
Valley Remnants & Rolls has been a true life saver for me. They have worked with my contractor on every step which took a load off my shoulders. Thanks to the whole crew from the sales crew to the installers.
The price was right and the service and installation were also great!
Great people
They have a great selection of products.
Ive had two experiences with Valley remnants rolls and Ive been highly satisfied both times. Thank you Ed Noriego and your crew.
Great prices, excellent customer service and friendly personal.
Great service and excellent selection!!
Very friendly & helpful. Just bought 3 rooms.
Excellent! Very Pleased. Be sure to speak with Simon!
Great service, great prices!!!
The service is great!
Easy purchase and pickup.
Valley Remnants Fresnos Best!
Friendly service