Updated review 3/24/2018Final update: In response to my updated review the owner decided to accuse me of trying to scam them. Ill include a screenshot of their message. Again, please consider how theyve handled my situation before taking your business to them.Ive re-written my review in order to be more objective and to express the facts so the reader and potential customers can decide for themselves whether to do business with Oh My Gadget.TLDR Summary: I took in a working iPhone 6 Plus for a battery replacement and walked out with a broken iPhone that Apple and another repair shop have confirmed is unrepairable. Both agencies told me the only solution was to buy a new iPhone.On March 17th, 2018 I took in my iPhone 6 Plus to Oh My Gadget. The phone never had any issues. The purpose for the battery replacement was due to the the battery not holding a long charge like it used to and it also qualified for the Apple battery replacement program. Because I didnt want to wait the 2-3 month waiting period for Apple to replace the battery, I decided to take it into Oh My Gadget.I dropped off the phone and returned later that day and was told by the owner that the phone would not turn on after they replaced the battery with a new one. He asked me what was wrong with the phone, and I said nothing was wrong. He then asked why I wanted a battery replacement and I said because the battery was old and Apple was going to replace it but I did not want to wait. They decided to keep the phone for several hours to test and try and fix the problem.I returned around 3pm that same day and they told me the phone still would not turn on with neither the original old battery or the new one they put in. They then told me at that point that the phone wouldnt power on before they even began to replace the battery. That was completely not true. The phone worked fine previous to taking it to them. I was backing up photos to my Flickr account less than an hour prior to taking it to them and the phone never gave me any issues previously. They refused to take any responsibility, they put my old battery in and told me to take it to Apple.I took it to Apple. They said that because the battery was not serviced by them that they could only run 1 diagnostic test. That test concluded that the phone would not power on.I then took it to another repair shop who opened up the phone and found damage to the phone. They stated the phone could not be repaired. They stated a component had been lifted and damaged and included a video and photo evidence of the damage.To conclude: Oh My Gadget has a lot of good reviews so when things go well, they work. But when they make a mistake, look at my experience with them to see how they handle those situations. Use them at your own risk.The worst part of this entire situation was not just that they broke my phone, nor was it that they wouldnt take any responsibility but it was the fact that they accused me of taking in a broken phone in the first place and tried to get them to fix the problem through a battery replacement. Again, not true and a pretty harsh accusation. Thank you for reading.
Robert is very friendly,very nice,and very knowledgeable and has great customer service,Robert helped me out a lot and I recommend going to Robert for your cell phone needs or other things,and Robert is very reliable, thank you robert,I will be coming back for my other cell phone needs.
Best place to fix phones. Got my charging port replaced for $50. What’s very nice of them they even gave me a time frame and by that time it was done, really loved the two people in there. Will come again for anything, and one last thing you can pick up your stuff from wish!
Very pleasant and friendly. Picked up an online order and was very easy!
This guy man idk if he knows what he doing we payed him over 200 bucks just see whats wrong my girls i phone 7 Every time he said it was fixed it wasn’t fixed it was more broken and we didn’t know until we left this guy is a scam artist
Took my phone in to get it repaired because it didnt want to turn on! And got it fixed within a few a days! Now it works great! Will go back or reccomend him to anyone that has mobile repair issues!
Professional and super quick! This guy is a life saver! I was in and out in less than 20 min! Will definitely be back! Thanks guys!
Was in town visiting family and ran across this place. They have great reviews on both here and yelp so I figured I would give them a try. Im glad I did, I save both time and money by coming here. Robert told me he could fix my iPhone 6s in under 20 minutes and he did so with a few minutes to spare. Definitely worth the $100. Thanks again Robert and Oh My gadgets.
Best phone repair shop in Fresno. Great people, they treat you like family and get you in and it before you know it. They have better prices than everyone in town and great quality screens. Definitely will go again if need any repairs!
Great place to go to for any questions/problems with your electronics. I remember visiting this place twice during my stay in my sophomore college years and they have been really good to me. The service was fast and prices were great. They are on of the only places I been to that sold a large amount of accessories that are hard to find as well. If Im ever in the area and in need is something, you will see me here agian! Thank you to all the staff there.
Friendly and helpful. Clean environment
They fixed my laptop (took more than 2 months). Then when i asked for my old hard drive back (it still works and has my data in it), they cant find it. I waited for another 2 month. They still cant find it. And turn around and tell me i am not their boss, they dont work on my schedule. I ask nicely for my hard drive back. But he would said he has work to do and nothing they can do about it. And said he is not responsible for it. They were not apologetic, even tried to intimidate me on the phone. Not the nicest people. Update: Its been more than 4 months; they still wont call me about an update on my hard drive. I would not use them again.
Fast reliable service. Fixed batter on my iPhone 7 and gave me a great deal on case and screen protector.
Great experience, Gary provided excellent customer service. My iPhone 5s was repaired as good as new and they had very good prices. I will definitely go back if needed and I highly recommend. Thank you!
I thought they were joking when they said they could fix my iPhone 6s in 15 minutes but to my surprise it was fixed and better than ever with time to spare. These guys are for real. Very knowledgeable and actually seem to care about there customers.
Nice place and people. Fixed my iphone 8 like new in no time.
Needed my Iphone 6 screen repaired and found this place on yelp. They are located in a nice area and easily accessible. They have great customer service and quick to get the job done. I dont usually leave reviews, but I felt these guys deserved one. I will defiantly spread the word about Oh My Gadgets.
This is the perfect place to go to for repairs. They fixed my samsung galaxy s5 for a fair price and did an outstanding job. It took approximately 2 hours to repair it and It looked fresh out of the box!! I am definitely going to be a returning customer.
Went in for a simple screen repair, 1week later and $40+dollars more than the original quote, finally got my phone back. There are shadows on my phone now that werent there before. Will not go back or recommend this store to anyone.
Best place to get ya broken phone fixxed, best prices on anything, the owner Robbis verry nice an honest,he also buys phones tablits an computers from people.
Got in-n-out during my recent visit for an iPhone screen repair at Oh My Gadgets, excellent customer service and best prices hands down! I will definitely recommend this place, great job!
Walked in on my lunch break and my Apple iPhone 7 screen was repaired in 15 minutes. Awesome quality, screen looks just like the original! Not to mention lowest prices around, great job guys!
I had called around for prices and was quoted as low as $60 from somewhere else to fix my cracked screen on my Samsung Galaxy s6 edge but was told it would take a month to repair and they would have to keep my phone (Ya like anyone would do that) Then I was quoted somewhere else as high as $500. I finally found Oh My Gadgets and was not only quoted a fair price but theyve been very patient, kind and helpful to me. They answered any and all questions I had, repaired my phone in the time frame they said they would and they never ripped me off or added more to the price they quoated me and on top of that my screen is now brand new!(No more cracks) If youre looking around look no further this is the place to go! Fair priced, knowledgeable, honest and patient!
Came in for a quick repair and when i say quick im talking about 15 minutes and they were finished. I thought the price was to good to be true of $80 for my iphone 6 plus but it was, and to make things even better they included a tempered glass for $10 more bucks. I highly recommend coming here for your iPhone needs.
Great fast and friendly service. Glad I found this place. They fixed the screen on my iPhone 7 in 20 minutes.. YAY!!! I will definitely be coming back here for all my iPhone needs.
Excellent customer service. My phone was cracked and they replaced my screen within a hour! Fast and friendly, I highly recommend.
Aways honest and fair. Have been here many times with many different problems. Gary and Robert are wonderful!
This place did a excellent job on my ipad air and the workers here are first class gentlemens. Originally it was 82 in change but charged me 80 for the work. I know its only 2 dollars but it speaks volume of the type of customer service because they take consideration for the customer which I cant help but respect very much. Thanks again guys and if any other repairs of screens or electronics I will come here for sure.
Excellent work with the best prices around. These guys definitely know there stuff. Will be back if I crack my 6 plus again.
These guys were really helpful, when I was trying to help a friend get her phone unlocked and was having trouble. Had a lot of questions and the fellow who answered was willing to take time and answer all of them.
I came to get my screen fixed and the people here are nice and really fast. My screen works perfect and they did a really good job.
I shattered my iPhone 6+ screen and thought my phone was history. I was in the area and thought Id stop in to see if they can fix it. My screen was repaired and my phone was back in my ha.ds in less than 2 hours! They matched the same price as the apple store to repair my screen with less waiting time and I didnt have to make an appointment. Very professional employees and exceptional service!
My iPhone 7+ was completely shattered and after taking it here and paying $80 it looks brand new!! Most reviews say they’re fast but it took about 2 hours, which is why I’m rating 4 stars. However for the wait, they threw in a free glass screen!
I came here and the prices were great!they had my phone fixed incredibly fast! i recomend these guys to everyone in the are!
Says open until 6pm on Friday on the door, its Friday at 5:20 and its locked up. Tried rushing over after work to pick up an order.
I hate the hours of operation I have been trying to go for months because everyone says they are the best but they close so early and open so late I can never make it in time ugh and my day off sunday they are closed. I guess Im going to look elsewhere.
My mom had gone here to get her Iphone 6 screen fixed and they did a great job! I went back and the guys there fixed my ipad screen which was so important as a college student. They were very knowledgeable and got it done fast. I will spread the word to college friends about Oh My Gadgets. Thank you for your help!!!!
I would give them 5 stars if they could have fixed my tablet. But apparently water damage can be most unprepared. T he guys inside the store have a working knowledge of what is happening with gadgets now days.
Bought a I phone 6 and had a phone repaired. I am very happy and the owners are professional. I highly recommend.
Best deals... honest people .. will refer to family n friends
They fixed my iPhone 6s in 20 minutes. This place is awesome and the people there are really nice.
Amazing and quality job done! fast and easy with excellent service! very impressed!
Websites says closed at 6 but rn I came to pick something up n it’s closed n it’s only 5:33
Good work. Great warranty.
Nice people very chill and welcoming.
They Sold my mom a galaxy phone, not even a week later it stop working. My sister came here to get her screen fixed and they messed it up twice!! Her keyboard doesn’t work at all.
Had one there guys sell me an iPhone 7 that was SUPPOSEDLY to work with Verizon. Took it into Verizon and they said it wasnt for Verizon. Took it back and they said I have to deal with the seller, which is rarely ever at the store. Went in about 5 different times and he is never there. They said they cant do nothing even when I asked for a refund. Really bad
This place is awesome. They’re very friendly and even threw in a screen protector.
Excellent repairs and prices .
They were friendly and fast! Best prices in town!
Always great experience! They always fix it looking new!
This dude is a wack. Sells cheap replacements and doesnt stand behind his product. I replaced screen at his place and few days later screen has lines and button dont work. His excuse is its a Groupon dont expect good product. While I was there there was couple more customers who were unhappy with him. I dont know if he helped them or no. But he literally yelled at me. Very very very rude. Wouldnt ever do business here.Cheap work. Doesnt stand by his service. Yells and curses at customers. Broke my wifes phone, within two weeks screen started showing lines and button stopped working. Took it to apple they wont touch it anymore. BE AWARE!! took it to well know shop and they opened in front of me and showed me broken button cable and said that the screen he uses cost $3 from China. Seriously? U want to put that POS in my $1000 dollar phone? Anyways... owner is a low life, he told me hey u got it on Groupon what did U expect --- well deff not a broken phone!! While I tried to talk to him he used curse words on multiple occasions towards me and other young girl customer, blamed us for breaking the phone, LITERALLY! And told me he will kick me out from store and call police for trespassing. So make your best judgement before giving him your phone!! He might as well run away with it.
Great customer service.
Was passing thru on vacation and broke my phone, these guys saves my VACATION!!!! Thanks soo much!! Wow Very impressed!!!!
Quick, Affordable, and professional service. My go to store now for my gadgets
GROOVY kind happy all on one.to bad other places are not so nice.
Cheap but dont think you will get your device back working I took my iPad in for a screen repair which they said will take 1 day but took a week then when I revived my iPad touch Id didnt work and the home button was broken and was very badly centered he doesnt care about customers or good service
Super professional nice location and best price in town
Awesome staff, fair quotes, and fast service!
Bricked my phone twice they were the only one willing to work on my export phone,they got it going and did custom work definitely recommend
Awesome place and great prices.
Wanted to get battery replacement, he wanted me to pay up front, I agreed to it. He stated he will email me invoice, texted and called no invoice. I went to another place and got it done. Lost my business man!
Dont go here they sold my husband a messed up phone they fixit 3times and still didnt work ! Got rip off 280$ plus gas
Was given attitude for misinterpreting a sign that appeared to have been quickly scribbled in sharpie
Best people to deal with.
Horrible people sold me a defective phone its work for one day and its stop working ... wouldnt give me a refund ... crooks ...
Great service ❤
Best in Town!!!
Awesome
There was no MacBook and 1466. I gave it to diagnostics, they promised to find out by the evening! It was Saturday. As a result, I called on Saturday night and Sunday afternoon and evening and the answer was the same. still watching!I got a call on Monday and said that the matrix needs to be replaced. plug the matrix and clean it from dust! The amount is about 28,000. I refused and took it to another service. They repaired me all 40 minutes and 3000 rubles! The matrix was alive !!! More divorce /