This place deserves NO stars. The rap music is overpowering. The kids that work there have zero customer service skills. The little clique of boys working there were too busy checking out the little girls shopping. The girls working at the registers were chatting amongst themselves and not noticing the gentleman waiting to be rung up. After finally being acknowledged by a kid employee with the look of a deer in the headlights I asked him for a shoe size. After a few minutes that seemed like eternity he returned. After 5 minutes we found another kid to bring out a different size. We were ready to checkout, but since they only give you one shoe. we waited for the boy to come back with the matching shoe. After a few eternal moments I told the cashier we needed to other shoe and the boy dissapeared. She went to the back and did not return. Meanwhile 2 other girls asked if we want to check out. Then the other kid boy came back with the other shoe. The girl eventually returned with the other shoe and box and by then the boy had put my matching shoe on the display shelf. Clueless kids working in a retail environment should be illegal.

They have great shoes.The workers are so nice and ask you if you need anything right when you walk in.The shoes are always the best and the brands are really good!

The shoes prices are great deals and has very good customer service.

Great place to get some new kicks.

I guess you have to be in a gang, be rude or under the age of 25 to get acknowledged at this place. I had 4 different employees walk by me and not even say hello or welcome or Ill be right with you instead they helped out people that came in after me. They had a great selection but I took my business elsewhere and spent nearly $600 dollars on shoes at Champs and foot locker

Cool store better then wss, kool deals

TERRIBLE CUSTOMER SERVICE!!! My wife and 2 sons were ignored completely by one of their employees (employee with no name tag). Hes been asked twice by my wife for a shoe size for my sons and that employee ignored my wife and started talking to his coworkers on plain sight. 15 minutes later (my wife still not getting any assistance at this point) - another lady customer showed up to the store and right away that lady customer got help from this employee. My wife raised her concerns to Jaqueline and my wife got help from her. Jaqueline was very apologetic about the situation and was helpful, but unfortunately, the damage was already done. Jaqueline was the only reason why Im giving Shoe Palace 1-star rating.

Amazing customer service and are havong a deal with buy 1, get one free.

Love getting our shoes from Shoe Palace

School Sneaker time

Didnt find anything i liked. No real variety in style of shoes

Good shoes

Like all the stuff they carry specially the shoes.

Yo this is one of the worst places ever i got some air max 90s and when i took the box out of the bag it was beat up and and the shoes were creased like if they were used

Bad customer service wasn’t greeted at the front to assist me and was ignored when I was looking for a shoe, the associates were talking overall the store seemed not welcoming

Very nice helpful I would go here again

Great service n selection

Its back to school i believe they should know they will be busy. One of there employees was helping me so i waited for a bit nothing roamed around for a bit asked for help and then hes asks me have you been helped .....

Poor customer service !

Selection is great, even had the Sandlot PF Flyers I was looking for.

Has a great selection of shoes at a good price.

Always come here to buy shoes because they have a variety of shoes in one kind. The employees always helping. Only thing I would like is if they had a rewards program like Champs.

Ok

My son loves coming here for shoes its a bit pricy but when he works hard he deserves the best!!

They have amazing shoes but you should probably have more shoes in stock. I asked for 4 different shoes and they did not have them in my size.

Gave me the wrong size twice now Im stuck with shoes that dont fit and are creased

Always excellent customer service

Had exactly what I needed..Called in and they were ready when I got there.

Great customer service and variety shoes, apparel,etc.

I wanted these shoes but they didnt have anymore just the ones on the shelf and they were dirty asf ! And was expenisve at least give me a discount smh trnah get rich off me

The best place to get my sons shoes

Nice store

Best place to get a pair of Jordan.

Nice selection.

I like the shoe they have but some of the workers wont left a finger to help you.

Don’t really have that many variety’s in shoes ... alright ig

Spend time with All shoes

What even are you selling with those ugly shoes for top dollar

Theyve got dope shoes but their service is TERRIBLE

Some times it makes a difference feeling when you discover something

Jordan Heaven.

Too much shoe to choose from.

Workers take forever to help.

Good service

Best shoes

Meh

Best shoes

Nice place

Super choice. Beautiful stuff.

I love the shoes that are recommended here 💯

They have quite a variety of styles and brands, very good assortment and beautiful tennis designs