They are great! I needed work shirts embroidered. Brought my own in and they had them done in a few days!
Usually very good
Have been doing business with this place for years, they are great! Employees are pleasant, workmanship is detailed and done very well. Always clean in the store and smells good too.☺ They handle big orders very well!
Meh, I didn’t use the service, I’m sitting outside their door right now and felt like I needed to say that I was only in there for three minutes and the vibe I got was not good. The bald dude is a little curt when talking to you especially when you don’t have a vector file because you don’t know what that is and they want to charge you $60 to make one. No wonder your shop is empty, eat an edible and put a smile on your face.
Took a shirt to get embroidered and it was perfect. There team is spot on and very knowledgeable.
We have used them on several projects. Very fast turnaround and great work.
Went in to pick up some embroidered hats and I mentioned the color was a little off. I hadn’t received a proof or note that they wouldn’t be able to closely match my logo (super simple 1 color). The owner was rude and confrontational. No effort at all to “make it right” or accommodate. Since when did customers become wrong?
Did a late minute Christmas job. It turned fabulous.
Gary is an awesome dude, I have been doing projects with him for many years now, I have no reason to ever go anywhere else, if you need embroidery work done go in and talk to Gary or Johnny.
I went to the store on Friday 09/29/17 and ordered some hats. I left my keys on the counter, the staff had me go in the back to look at my hats and when I came back my car keys where stolen. There was only 1 customer that had came in, I asked the staff to call him to see if he took my keys by mistake and they called a couple of time with no answer and never called again. I called the owner this morning and him nor his staff really cares that my keys where stolen from their store. I asked if they had cameras and they said no. The owner told me to call the police and make a report. My keys didnt walk out of the store so at this point I am sure that one of the staff took my keys!! I will never go back to this place again!!!
Excellent customer service. Excellent products. Do not hesitate to entrust your special project to California Embroidery.
I would rate them a 3 out of 5. My order was promised to be ready on may 16th but it wasnt finished until the 23rd. If you cant have it ready on an exact date then you shouldnt promise it to be. Also my embroidery was done on the wrong side of the fleece fabric. The side that the pattern is less visible.
Excellent work on my shirts and hats
Great workmanship and speedy!
Great price great customer service
Very unfriendly people (poor customer service) and their embroidery work sucks.
They do a great job.
Very nice staff
Ok place