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Journeys
2601 Preston Rd, Frisco, TX 75034, United States
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Journeys

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Ka
Review №1

Dakota is the best !! he was so helpful with my little sister finding shoes!! very great place, very much recommend

Jo
Review №2

Kamri, the manager, is an excellent employee. Very helpful and friendly. Journeys is very lucky to have her represent their company

Ro
Review №3

Great store with great customer service - love that they hire many area high school students! If you stop by, ask for Ellis - he’ll take care of you!

Ge
Review №4

Experience was decent. We arrived knowing exactly what we were looking for. One employee was helping a guest try on shoes. Two other employees were just at the register talking.

Va
Review №5

The staff here was great! They never make you feel pressured and are there to help if you need it! Great store!

Si
Review №6

Vicki is one of the best who there! She is so sweet, they didn’t have a shoe I wanted for my wedding and she into hunter mood to find a better one. Thank you Vicki for making sure I get want! Will is also awesome, he’s so funny, he kept me entertained a couple of times I’ve been there! These two are the best!

Gr
Review №7

Limited selection. My salesperson was great.

Wi
Review №8

I always get awesome service here. The employees are always very attentive to my requests and social. They arent always in stock in my size for the shoes I want, but they ship it to my house for free. Ive gotten many pairs of shoes from here and never dealt with any issues.

Lo
Review №9

First time shopping at Journeys and it was great! Amazing customer service from Lee. She was super attentive and helpful! Great vibes from the employees there as well!

Lo
Review №10

Awesome staff with great help to find the right size and a warm welcoming.

Bo
Review №11

Horrible employees. Employees stood behind counter, acknowledged the customers in line waiting to be helped and went back to their conversation about a boys crackhead mom. Once they finished the conversation we were asked if we needed help.

Li
Review №12

People at journeys kids called ahead and told us there was one pair of size 4 old school vans at the regular journeys and these employees that just stood in the middle of the store told us they had none when we asked about them and didn’t even go check

Sh
Review №13

Went to this location on Saturday, May 12th. No one greeted us when we walked in. There were four people behind the counter, I asked if they could find me a different size in a particular shoe. One female (possibly the manager?) told a young man to help me. He said “Why me?” And told the female next to him “You do it.” And she rolled her eyes at him, then followed me to the floor. She came back with a size 8, when I told her we needed a 7 1/2 and the size in display was an 8. Very poor customer service. I will be contacting corporate as well.

Ch
Review №14

Great service. Selection a little lackong

Br
Review №15

Employees sat behind the counter and didn’t help when they finally did it took forever for them to bring the shoes others didn’t even help when I asked they made another employee do it.

Ar
Review №16

Good experience. Sizes in stock and in and out in minutes

Ca
Review №17

I was waiting for good 10 minutes and four people behind the counter didnt even bother in helping us terrible service

C
Review №18

Very friendly and lots of choices

Br
Review №19

Best pairs of Converse

Information
9 Photos
19 Comments
3.9 Rating
  • Address:2601 Preston Rd, Frisco, TX 75034, United States
  • Site:https://journeys.com/store/JOURNEYS-Stonebriar-Centre?utm_source=local&utm_medium=local&utm_campaign=Google-1107
  • Phone:+1 972-377-0167
Categories
  • Clothing store
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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