Great selection, no pressure. I bought a wonderful recliner from Christina; she was very knowledgeable and answered all of my questions and concerns. Tim, in the office, was also courteous as well. I will buy from them again!!
I paid the original price with no complaints and then I see that my furniture is now on sell for 52% off. I went back to the store to go over this with them and they was helpful and done me a better deal and thought I was happy til I got home and realized they are charging me $ 465.00 cancellation fee which had me very Unhappy and disgusted! I will call to have that removed or they can cancel the whole deal.
Terrific Place to shop furniture. The entire staff are true professionals. Our salesman, Tim Alexander was a complete gentleman and we very much appreciated the no pressure approach. We found a nice living room set at a very reasonable price.
Very nice, straightforward staff. Excellent selection.
This is the absolute best company to get your Rent-to-Own products. Specifically the Front Royal store. The staff are so friendly, they treat you like family. If I could give more stars I would.
Very pleasant atmosphere. Everyone was very helpful. Helped me pick out the perfect couch and loveseat and made sure it would be ready for when I moved into my new home.
If you want a great deal and friendly and non-pushy sales reps, visit Tim at the Front Royal location. Been working with him for 2 years, and always polite, knowledgeable and professional. -Robert
Really great store! My husband and I loved the bed frame with built in lights. The customer service was top notch as well! Would definitely recommend.
I bought a $1500 bed frame and matresses at this place then when I go back to try and purchase a laptop a few months later and make an early payment while im there this one girl who works at the was so rude and had the worsr customer service skills ever.. She absolutely looks miserable once you step foot in the place . i got that same feeling the first time i went in the store...she is a very bitter human being and have no idea why anyone in there right mind would have that young lady deal with customers when just the presence of her ruins your day..thanks to her ill never step foot in that place...one more payment left and will be making payment over the phone...i called the store back to let them know my bad experience and the finance lady said shed let the manager know...good luck with that.....the young skinny girl with glasses is HORRIBLE for your business..
Have been a customer for years always have been treated good and been helped with everything we needed thank you
The staff is really friendly. Always have great stuff to pick from. I have been deal with them for years.
I went back and forth between 3 and 4 stars. Ultimately this is a mostly positive review and I want to support my local store so I went with 4 stars.The big advantage is this is a local store so we can go in for some window shopping. Weve done it several times and the sales person remembered us.In fact, if my experience was just the sales person Id leave a 5 star review.There are two problems though, which is why the risk of a 3 star review.The office staff was not particularly helpful. We finished the credit application and felt like we were intruding to get the application and purchase processed. Honestly it took an hour even after we knew what we wanted.My other negative is a sale that felt a bit disingenuous. We were told to come back and they had a buy one get one deal going on, which was perfect since we were buying 2 chairs but not a set. The chairs we looked at were listed at ~$600 but then the fine print on the ad was the pricing was based on the comparable value. That was like $950 so we got both chairs for $950 instead of $1200, so still a good deal but it was $350 more than we expected.Im still waiting to experience delivery so will update the review at that time.
My whole house is compliments of Schewels. Everyone there is always friendly and helpful they remember who you are. Even if Amy has to call because you are late on a payment she is always nice and respectful.I have never had a problem with them and have recommended them to several of my friends when they are looking for furniture or appliances.Denise and Ashley Jensen
Every good selection and the staff is always friendly and helpful I have been buying furniture from schewels in front Royal for years.
Had a wonderful friendlyNo pressure experience while shopping at Schewel’s. The team was very helpful. I will shop there again.
Ive bought furniture twice from here, first one was a Queen mattress for our guest room. Loved it so much came back a month later for another one for my bed! Very good selection, wonderfully helpful staff, easy delivery. Exactly what youd hope to find in a good family-run, small business. So happy to have nice, local options to avoid those big box stores.
Very nice selection of home furniture, staff is just super awesome, they give u space to roam and at same time are there instantly for questions, highly recommended. The Luray branch with MR Jeff Cubbage is high Marks also!!
I recently bought a really awesome chaise lounge from a delightful lady, Sarah, who made my shopping experience enjoyable. I really liked working with her and the other ladys who helped me work through a few surprises to a satisfying solution. I cant wait to pick it up!!! Way to go!!
Friendly knowledge staff
The service with Terry, Tim, and Larry was great. We highly recommend them. They worked with us and we really appreciate what they done. They need to be more people like them in this world. Thanks again, Jimmy and Karen
Always friendly and love that credit isn’t based entirely on “Score”. Great experiences every time we buy with them. We’ve bought a bed, couches and now a bedroom set. Thanks, guys!
I had a good experience.. my only disappointment was a $ 100.00 fee to drive up the street.. very very very dissatisfied with that fee.. I shopped there for all my furniture in the past and I asked if they would wave the charge if I pay in full and they said NO...
It was a pleasure doing business with them, the staff were nice to work with especially Tim, what a sales men. Ill would recommend Schewel to anybody whos in the market for furniture or appliances.....In-Christ, Jim and Maria Crouch
My family has had wonderful experiences at the Front Royal Schewels. We will continue to do business there and we do recommend them to friends and family. My mother just purchased some living room recliners there and is very happy with the transaction.
Good people and good service.
I got my couches from this store, I am so in love with the look and quality of my furnature . They also let you pick up your furniture instead of paying to have it shipped.
I’ve been dealing with schewels for about 2 years now! I’ve never been dissapinted with anything I’ve got. We’ve bought so many things from here. Every time I go in I’m always greeted by friendly smiles and amazing people. They have worked with my budget & have got us great deals! Also worked with me on my credit limit as well. I will continue to go to schewels, I love them!
So prior to my original review of me purchasing a non working fridge from them they have really put done themselves. They are willing to go the extra mile to ensure customer satisfaction and guaranteed happiness with their products.
Had a great experience at schewels in front royal virginia. Recently purchased a tv then went back to purchase a mattress set. Kind and helpful staff that took the time to answer my questions. Thanks again!
Came in wanting something. They had it and had me taking care of fast and with a smile. I highly recommen them.
Great job to my lady that help.
Great people great service sales and warehouse personnel went above and beyond the norm to help me in a tight time restraint for a friend that was hurting from surgery.Thanks.
I have dealt with Schewels in Front Royal Va for more than 15 years. Kudos to Amy as she is always helpful with any needs I may have . I am now and always have been happy with their services.
If I could give Front Royal Schewels 100 stars I would. They came through for my family when we needed them too. We have a Schewels in Luray and they did not want to work with us our stove went out and we have a large family my wife and I went to Front Royal received the best service and they delivered and installed the new stove. Then the mower died and once again they helped us, its a shame you have to go out of your community, to get excellent customer service, Thank you for all you have done
Schewls is a great place to shop and very friendly people and very helpful and very nice furniture
Friendly fair prices good service
Horrible products, bought table and chairs six months ago for dining room set Im now throwing chairs out screws keep getting lose and wood gas broken, worst quality I have ever seen in chairs. I have chairs for many years one was given to my by my mom and is forty five years old. These chairs were breaking at forty five days old.
Good honest people.
Nice people
We bought a couch from here and I was blown away by the service! They answered all my questions and were very professional.
Great place to buy furniture
Great selection of furniture
The quality of furniture, not that good
Great prices and selection