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Mattress Warehouse of Front Royal
50 Riverton Commons Dr #100, Front Royal, VA 22630, United States
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Mattress Warehouse of Front Royal
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La
Review №1

We came in late this evening and worked with Sales person, Amy. She was INCREDIBLY informative and helpful! She was chipper, patient, kind and answered all our questions hands down. After taking the diagnostic test, she offered us multiple options...all materials, all makes/models and all prices. If only buying a new car were as smooth as our experience was this evening!! Thank you, Amy!

Am
Review №2

Amy was the beautiful lady open the door for us. And she is full of knowledge and kindness we just come for visit and end of buying two set of mattresses because of her. We glad that we meet her. Bed is the most important part of house furniture and she is just the one who full fill our needs. Thank you Amy my good bless you and you all…

Br
Review №3

We came in one Saturday and Amy let us play Goldilocks and the Bears and we came up with what we wanted. We told her we’d return when our house closed. We did online shop around, asked for people’s opinions and went back to the store the day of closing. Chuck was there, we had a great chat, and decided to get the ProBreeze and Ergo Base. smooth sailing, knowledgeable and patient. Best experience! Thank you both Amy and Chuck.

Ka
Review №4

I think everything from purchase to delivery was exceptional. I needed a new bed and they were so helpful and I was able to get it the next day !They took care of me and I was delighted that they had the stock and had the availability to get it right away.Big Lots may have been cheaper but you would have to wait 12 weeks and pay for your own delivery.So I wasnt going that route. I will definitely go back and purchase from them again.🤗

Ed
Review №5

Great service--Amy knows her mattresses The whole process, including some good financing, was quick and easy. The new mattresses are also great--back/leg/hip pain are now gone, and oh-my-good the vibrator!!!!

Ja
Review №6

Amy Fleischman is top notch she enjoyed my Humor. No complaints what so ever aside from the fact she wouldnt tell me where I was signing to have my soul ripped from my chest. A pleasurable experience. Would buy from her again.

De
Review №7

Wow does Chuck know his stuff! Asked all the right questions and knew just what was needed. I will for sure be returning for my own new mattress.

te
Review №8

Very friendly and attentive to my needs. Got a great deal.

hi
Review №9

I worked with Kevin and then Amy on a large purchase of mattresses and box springs. Very helpful customer service from start to finish to delivery. They made sure I was happy and got what I needed. I plan to buy two more twins down the road. Thank you!

Kr
Review №10

Their bedMATCH system is awesome! It only takes a few minutes and recommends mattresses based on your body. Chuck and Amy were incredibly knowledgeable and friendly. Highly recommend!

Ke
Review №11

Wonderful experience, all around. Amazing staff. Very knowledgeable and friendly. Chuck and Amy couldnt of helped more.

Ro
Review №12

Professional and when asked very knowledgeable and explained for consumer to understand.Friendly and kind through the whole process.Definitely will be back when I need another bed set.

Mo
Review №13

Amy was the best! She helped us find our perfect mattress

Cr
Review №14

Amy is amazing! She put up with my indecisiveness and I walked away with what felt like a good deal and delivery in 2 days. Highly recommend.

Vi
Review №15

We had the pleasure of working with Amy Fleischman today.She was very nice and patient with us in picking out a replacement set.She was a GREAT help.We purchased The Juliette set made by Kings Down in 2016.Had issues with it turned, it in on the warranty and they deemed it defective. Gave us the credit for what we paid for it and just had to pick out a replacement. Any amount over, we were responsible for.Amy printed out the confirmation letter, Put in the Information needed and we were on our way. Thank you again Amy :)

Be
Review №16

We had a wonderful experience working with Amy. She listened to what we wanted and with the use of Bedmatch found us the perfect bed at a great price!!

Jo
Review №17

Very helpful employee. Very awesome bed!

A.
Review №18

Very professional staff. There was no pressure to buy and I really appreciated that. I did buy one of their higher end mattresses and they explained how to protect the bed for the warranty. They took their time to help me find the right bed for me. My back feels a 100 times better. The delivery was fast and my old bed was removed. Overall a great experience. Thank you.

Am
Review №19

Amy was great got us all setup with the perfect bed and pillows.

Ab
Review №20

I was a little reluctant about purchasing from someone other than my long term mattress supplier. Chuck was the first person that approached us. Unfortunately, Chuck met me at a time when I needed some sleep. Other people came in the store, so Chuck went off with them. I really wanted to run in, pick it up and be gone. It needed to be delivered. When I got over myself, I was able to finish the deal with Amy. Nothing against Chuck. We set up a delivery for Wednesday. My son is very happy with the bed.

Jo
Review №21

Had a great experience overall. My husband and I have been considering purchasing a new mattress for over a year now. Through some of our own personal research and a lot of educational assistance from Chuck, we really feel we made a great decision. Chuck is truly an asset to this team. Very patient, and extremely knowledgeable about all the products, he was able to answer all of our questions. He even did a great job of making suggestions about other products while really listening to what we had to say with regard to what we were looking for in a bed. As a store manager within the retail world, I would LOVE to have someone like this on my team. He took the stress of making a small investment such as this, and turned it into a positive experience, and a purchase I can feel really great about. From start to finish! Absolutely a 5 star experience! Thanks.

Sh
Review №22

Went in not knowing what I wanted. Just knew I needed a new mattress. Amy was very helpful. Took the time to explain the differences and helped me make a decision. I would recommend anyone to go there! Great shopping experience!

La
Review №23

My husband and I had already purchased two mattresses last Fall from the store and where happy with our purchase. We had been recently researching adjustable beds and different mattresses for quite a while so we had some idea of what we wanted when we went into the Front Royal location. But we still needed help making a decision. Amy was extremely knowledgeable about the products and really took a lot of time to answer the numerous questions my husband and I had. Even making phone calls to verify requests, etc. So after examining all possibilities she helped us work out the challenge of two totally different wants/needs for my husband and I. Even though we caused her to stay a while after the store was suppose to be closed, she continued to be very pleasant and most importantly, extremely helpful. Thanks Amy, I would definitely recommend your store.

Jo
Review №24

We bought a Copper II and couldnt be more pleased. Chuck was great to work with and answered all our questions. Weve been sleeping so much better. Great price! Great service! Thanks so much!

ma
Review №25

I’m always hesitant when it comes to walking into a mattress store in anticipation of the “ eager used car salesman/woman” soaring in like a seagull targeting a piece of bread, impatiently wanting to cash in on a quick sale.Surprisingly that was not the case in this store. Store sales manager was extremely friendly and non-aggressive in her sales approach. She was very knowledgable and offered objective advice on things to think of when purchasing a new mattress.She also treated my crazy kiddos with respect and humor despite the fact that.........well.....they’re crazy and were acting equally crazy in their behavior during the entire time we were in the store.I would highly recommend this store to anyone looking at purchasing a new, well made mattress without the hassle of feeling rushed into making a decision.

Re
Review №26

Highly recommend this store and Amy is awesome!! Great experience. She explained everything to us and took the time needed for us to make a decision and never pressured us at all.

D'
Review №27

I had a fantastic experience. I had purchased a mattress on a layaway and was making my payments on it and when I went back to make another payment on it I found out that the mattress had been discontinued. So, I was given the replacement for that mattress at the original purchase price without any hesitation. The value of that new mattress was $1,200 more then the original. My overall experience was great from day. They have a loyal customer for life.

Ka
Review №28

My husband and I were prepared to visit 3 to 4 different mattress stores today; however our first stop was Mattress Warehouse in Front Royal where we were greeted by Eran. He was very informative and patient; answering all our questions.Needless to say we didnt visit any other mattress store as our needs were fully met. They have a very large selection and very competitive prices.I would recommend this location to anyone in the area needing a new mattress. When you go just ask for Eran he was wonderful.He was able to diagnose our mattress needs in 3 minutes just as they advertise.

Sh
Review №29

Amy is great! Lots of options.

Ti
Review №30

Eran helped my mother purchase her brand new mattress today. He was very knowledgeable, personable, and friendly. He knew the various different products and what they could offer and helped my mom pick out the best mattress for her budget and her individual needs. I would definitely recommend to ask for him. He will help you out and make sure you are getting what you need for the best price.

Cy
Review №31

Came in here to buy a mattress for college and Amy was the most helpful woman. She made sure I had the best deal for my budget and that my mattress would be ready for pickup at a location closer to my school. Amazing woman, amazing location!

Su
Review №32

The manager lady was super friendly and very knowledgeable! She made the experience fun, which I never would have expected while looking for a mattress. Very nice store, with nicer staff!

Li
Review №33

I havent slept on it yet, but I am sitting on it now. Went to the store Saturday, picked today for delivery because 3 day weekend! Amy was fantastic, fun, and extremely helpful. Even for delivery today when the box spring wouldnt fit into my bedroom door, she took care of it quickly.

Ja
Review №34

Amy is the best! Found the perfect mattress and the perfect price! She went above and beyond helping me in my purchase! And delivery and set up was exactly when they said and they did a great job!

Je
Review №35

Chuck was very helpful in helping my fiancé and I pick out a mattress/adjustable base that fit our budget and needs. Very easy process to finance it and get it delivered to our apartment as well. Overall great experience!

Co
Review №36

We had a great experience. Our sales lady was very professional and patient. We will definitely go back to see her.

Ci
Review №37

Amy was great and answered all my questions and made buying a mattress a mattress easy!

We
Review №38

Excelent customer service! Warranty service is awesome. Amy is amazing. Definitely will be back and recommend any time.

Ch
Review №39

Amy was so helpful! We bought a temperpedic and we were so grateful for the help Amy gave us today! Thank you so much!!

Br
Review №40

Amy was amazing! She helped us out a lot plus she was super nice and respectful!!

It
Review №41

Bought bed set there 2 years ago, first the box came missing a screw, they told us we could probably see if Lowes sells it😒. Mattress no good. The sides where me and husband sleeps are sinking. When we wake in the mornings we are extremely tired and in pain. Very displeased! Customer service was good

Ch
Review №42

I bought a Tempurpedic Cloud Supreme from Amy. She was very knowlegable and professional. She knew exactly what to offer me. Ever since I switched mattresses my back pain and sciatic nerve pain have been at ease. I definitely recommend this store.Update: I just bought a bed for my niece. Amy was great once again!

Lo
Review №43

Amy was absolutely the best. Very straight forward and friendly. She helped my husband and I find our 2nd matress. She was very knowledgeable and kind!!!! Thank you Amy for your help!!!

Ch
Review №44

Definetly the best place to go Eran Edwards helped me and my friend purchase a amazing mattress at an extremely affordable price.

Be
Review №45

Worst mattress buying experience. We did the bed match and were shown three mattresses that were supposed to be on our list. The mattress we purchased was not like the one we tried in the store. We waited the thirty day break in and returned to the store for an exchange. I asked to see the bedmatch record and two of the three mattresses we were shown were not even on the list. We had to select a bed that was less than our first purchase by $400 and we could not find a bed that fit our comfort without paying a lot more for it. The delivery guys got lost on bothdeliveries and I had to load up the old mattress both times by myself and meet them somewhere to exchange the mattresses. I contacted customer service with my issues and they put me through to the area manager who never returned my call. For a company that says customer service is their main focus, they don’t seem to worried about addressing complaints!I would not recommend this store based on my experience.

Br
Review №46

Amy was my sales person she was awesome no pressure great help I definitely would recommend this store will shop there again!

Ki
Review №47

Very helpful with a difficult size of mattress, sales person a real asset to your store

Fa
Review №48

Friendly & quick service, thanks to Eran. We found the perfect mattress & boxspring (100% springless) and he helped us load it & tie it up. Wonderful experience.

Jp
Review №49

Excellent service

A
Review №50

Love my mattress but customer service could be a little better.... If you dont like your job find another one :-)

Da
Review №51

We worked with arron the saleman today to help my mom and dad with a new mattress he is great ....always ask for him .. he was able to get them in to a great deal and in their budget .. we are very heppy with the price and services we got from arron .thanks..

Ma
Review №52

Great customer service from Chuck and Amy!

Ma
Review №53

The mattress were good quility but the price could be changed

Ro
Review №54

Great selection, good prices and nice service!

18
Review №55

Good staff, good inventory, decent location

Jo
Review №56

Very pleasant and professional. It was delivered next day!

Ma
Review №57

Good place with good prices!

Ji
Review №58

Nice place friendly.

Sq
Review №59

I am hungry

Ja
Review №60

Sleeping on the display models is highly frowned upon

Da
Review №61

Great mattresses.

Information
40 Photos
61 Comments
4.5 Rating
  • Address:50 Riverton Commons Dr #100, Front Royal, VA 22630, United States
  • Site:https://stores.sleephappens.com/United-States/VA/Front-Royal/Mattress-Warehouse-of-Front-Royal/83/11139?utm_campaign=yext&utm_medium=organic&utm_source=GMB&y_source=1_OTk5MTEzNy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 540-636-7800
Categories
  • Mattress store
  • Bedroom furniture store
  • Home goods store
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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