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Mavis Discount Tire
801 S 4th St, Fulton, NY 13069, United States
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Mavis Discount Tire
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Da
Review №1

I highly recommend taking your car to this great team.. they helped me out when no one else would.. I had a nail in my tire and I had no locking lug key to get my tires off they told me to come in right away as soon as I got there they started my car and even gave me the key I needed for the future they had me in and out in about 15 minutes! I had gone to Walmart advance Auto and AutoZone and everyone shrugged me off.. these guys are outstanding five stars for sure!!!

Na
Review №2

Ive been bringing my cars here for a while now and they have great customer service. Im in and out quickly with good quality work. A benefit, they work until 8:30 every Thursday so it gives me time after work to get my car in. Highly recommend this place.

Pa
Review №3

Great customer service very professional. They have done my tires on my Jeep Wrangler and I couldnt ask for better service. When my mom needed tires to pass her inspection it was not a problem they took her right in and got her cat inspected with great new tires. Several months later a bulge began in her front right tire and again not a problem they got her right in and replaced the bad tire in no time. They have even done my ATV tires. I may not live in Fulton, but I will always bring any of my brake, alignment, and tire needs to Fulton Mavis Tire.

De
Review №4

Billy the manager & Tim the technician were very knowledgeable & great to deal with. Very quick diagnosis & repair to my vehicle. Mavis has a dynamic duo with those two guys in the same shop together. As long as they are there, Ill be a customer! I will recommend to everyone to use the Fulton shop.

Su
Review №5

I was in for service on my vehicle, and the staff, was fantastic. The technician who worked on my vehicle was Nate. The assistant manager was, Noah. I must say they were both extended polite, and knowledgeable of my vehicle needs. Noah, was very helpful in taking in consideration of my time constraints. Nate, performed the work on my vehicle. He utilized plastic covers for my seats, and a floor mat, while wearing gloves during the after work test drive. He gave me a verbal reminder to return for my lug nuts to be tightened after 25 miles. I can’t express the gratitude I have for the high level of respect from these young men. They are an asset to the Mavis Discount Tires, Oswego, NY location.

Da
Review №6

They were so fast of getting my car in and out. Excellent customer service skills. They work so hard. Great job everyone should come to this location!

Ja
Review №7

Billy did a great job helping me find the tires I needed for my truck!! They got me in that day and I was in and out in a timely manner. I highly recommend this shop because they go above and beyond for their customers!!

Ca
Review №8

Been coming here for all car troubles since i came to school in Oswego 4 years ago. I’ve come for inspections, oil changes, new tires, etc. When helping with tires, they worked with me to find the best option for a decent price. Everyone is very nice here and i don’t feel like i have to worry about the mechanics upselling to me because i am a young female.

El
Review №9

BILLY THE BOMB took care of my jeep as a walk in emergency appointment. Fast, efficient, professional service.

mo
Review №10

Fast service, took me in last minute! Very kind and efficient. The manager Billy was also a bug help! Definitely coming here again.

T
Review №11

Billy did a great job explaining some new tire options to me. They got them installed and out the door in no time. 10/10

Ji
Review №12

Thanks to the guys at this mavis location, we needed a tire repair in a hurry and they took care of us quickly and efficiently. 5 stars

Ja
Review №13

Carrie helped me out of a tight spot (screw in my tire) for a reasonable charge. Was able to get me right in, new tire.

Le
Review №14

When I got a flat tire, they got me right in. They were the only shop in the area with my tire size in stock. Prices were good. Service was fast. They didnt try to upsell me. I would definitely return!

Co
Review №15

Great work done on my 2001 Silverado! Brakes and rotors! 100% Thank you to Bill any Tim!

Me
Review №16

My car isnt even being worked on yet but Im having pleasant conversations with the assistant manager so Im chillin. Im not worried. I feel confident that theyll do a great job. Im getting a tire replaced so I wont be here long but they still havent gotten to my car. Im sure once they get to it Ill be out here in no time. Good vbies from this place. 10/10 will come back simply for the fact that everyone here is super nice and HONEST and they tell you how it is

Ja
Review №17

The manager billy and his mechanic was very fast and did a job well done thank you

ka
Review №18

Carrie is the best, don’t lose her or you’ll lose my service. All the workers are great as well.

Da
Review №19

Billy and his team, got my entire family from stranded to back on the road in a hour, while working extra hours on a Saturday and never once made me feel unwelcome. Much appreciated and highly recommended to all

do
Review №20

My experience was amazing thanks to Carrie, she was able to diagnose and get me quoted within an hour and she was very generous and helpful. Thanks to her I was able to get my car fixed within my budget!

AL
Review №21

I go to the Mavis in Fulton, NY. These folks are on top of things. Very helpful Very friendly. The manager in this particular store has a great personality and when she tells you your vehicle or tire will be changed at a certain time.. its always done and with a smile. Great folks and great service.

Ri
Review №22

Mavis Was helpful and prompt. They did the the repairs quickly and skillfully. I will recommend them to family and friends.

Ro
Review №23

Hats go off to the staff at this location, prompt and always willing to help someone out thanks again

Cl
Review №24

They took care of my tractor tire! I have taken my truck to them! Great people and good prices!

Am
Review №25

Such an awesome manager on duty.. Carrie I believe her name was but she was heaven sent! She was busy and handled it graciously! Was very fair and reasonable and even more so went the extra distance to inform me of a credit card type loan to apply for to have my work done and not have it all hurdled at me at once! (Which in times like this its nice to have be able to catch a little break! Theyve gained a new customer today! What awesome.l Customer service..

Na
Review №26

I was pleased with my experience. The waiting area was comfortable. I felt that the manager was open and straightforward, explaining the work that had to be done.

Jo
Review №27

Great service at the shop. They had 3 guys working they all communicate with me at different times about different things. Did their best to save me a couple dollars and make sure everything was safe. Didnt try and rip me off which you lot of places will. So if you dont know what youre doing and you dont want to get ripped off and one good quality service I recommend very highly.

B
Review №28

I came into the Mavis store the day after Thanksgiving with two small nails in my tire. I was told that they cannot plug/patch the tire because it is too close to the side wall. I was told I needed a new tire so I asked the guy who was working on the tire if there was any Mavis Tire centers in Virginia because that’s where we live and I was assured that there was a Mavis in Virginia he said we have stores up and down the east coast. I purchased the tire with the road hazard $159.00 for 1 tire. Well I got a nail in it and called Mavis to find the closest store and I was told there is one in Pennsylvania, North Carolina and Georgia I told them that the closest one in NC is over two hrs away and I was told then go to Walmart and have it fixed. I went to the tire store today and the nail is too close to the side wall of the tire and I had to replace the tire. If I would’ve known there wasn’t a Mavis in Virginia I would’ve drove to Clay and went to Firestone because they stand behind their products. Mavis has went down hill for their customer service and warranty coverage. Stay away from MAVIS!!!

Ch
Review №29

Good place to stop in to get a look at my exhaust that was hanging by a thread at the crossover...had i waited for two weeks it might had fallen off ...they got the part sooner than expected and fixed it that same day....very happy with the idea that they looked at it asap

Me
Review №30

Carrie provided customer service that went above and beyond a standard repair shop. She was incredibly patient and helped me understand which tires would best suite my family. The service took a little longer than expected but Carrie allowed me to work in the lobby as my car was serviced. I will be back! Very impressed!

Ja
Review №31

Randomly stopped in here after being turned down at other places with difficult tires. They were helpful and courteous, and told us they would give it a shot. They ended up changing all four, and did not stop till they had them all right. They went above and beyond when they didnt have to, and were very pleasant. I would highly recommend!

Ro
Review №32

Super fast service, my wife blew a tire out on 481. Once they got it in the shop they noticed the tie rod ends were worn they actually brought me out to the shop and showed me the wear. Told them Id fix them myself but their price was to good so I had them repair the tie rods and do an alignment while I was there. In and out in just over a hour without an appointment!!

da
Review №33

They made it right i spoke too soon before talking to the manager I was just upset their customer service is amazing and the manager is understanding and the most helpful person Ive talked to in any shop.I will be taking my car to mavis for anything else it may need that they can fix because they do good quality work.

Ri
Review №34

Carrie and her crew went above and beyond helping me with my auto warranty company.

Re
Review №35

Replaced tires on my vehicle today. James was very friendly and proficient while helping me pick tires that fit my budget and driving needs. They were willing to do it on my lunch hour while I waited but I chose to drop it off and come back later. He remembered my name, which in todays culture is rare in customer service. Thanks Mavis.

Am
Review №36

Carrie and her crew are the best, Prices are affordable, people are very nice, I wouldnt take my car anywhere else‼️

Ri
Review №37

Good prices and great workers and done when they said it would be done thanks for the great work

Mi
Review №38

Had a tire replaced there yesterday and the manager of this place was having a conversation about how they were hiring and said oh you dont need experience here iys learn as u go Kinda an uncomfortable statement sense they work on peoples vehicles! But James was very helpful and a very nice kid

Je
Review №39

Cant ever get in to get anything done, outrageous prices.

Ti
Review №40

I needed 4 new tires for my 2002 Buick Century. Did not want to spend a lot on such an old car. Mavis Discount Tire gave the best price I could find in my area (Fulton, NY). The service was great! The lady behind the service counter, sorry never got her name, was extremely helpful and nice! Anyone looking for tires at a good price and great service, give Mavis a try. One other thing, I did not have to wait long.

Ki
Review №41

I called to schedule an appointment for tires, and an exhaust issue. The manager, Carrie, was do rude and short with me in the phone that I decided to call the regional office to make them aware of how ignorant she was.The gentleman I spoke to said he would review the audio recording and speak to her. He also offered to make me an appointment in the Bville store. I declined.

Mi
Review №42

Very good experience. The manager was great

Ma
Review №43

There hard workers here the assistant and this guy named cody were great they seemed to go faster once the other guy left wired but all and all they got alot of trucks and cars done in the short time I was there I think they need raises

Cj
Review №44

Absolutely great service, brought my truck in for an alignment and it was done in a very quick. Along with amazing customer service the employees were extremely friendly and talkative. Would recommend them to anyone for any work you need done on your vehicle.

Me
Review №45

Currently 6 hours of waiting for new tires to be put on. Get a call that its done just to be told my brake line blew after he finished. Not impressed at all.

Sh
Review №46

I ended up broke down on Route 3 outside of Fulton with a snapped serpentine belt... They were nice enough to squeeze me in on the same day so I could be on my way. And considering Im from Rochester... I really appreciated that. Saved me from having to get a hotel.

Bo
Review №47

Great guys. Took care of my back snow tires and solved an ongoing problem for us as well. I Made an appointment next Friday for 2 more tires. Friendly & honest. I will go back for everything these guys can handle. Thanks

Da
Review №48

Carrie helped alot today, and also figured out alot for my fiance and I thankyou!!!

El
Review №49

Quick and reliable service. Always willing to help.

Da
Review №50

Great service, quick, and easy. Went for a simple brake change and not only were they able to fit me in SAME DAY it took less than 2hrs. Priced VERY competitively- they were lower than anyone in the area, will be back again for more!

Ch
Review №51

WENT AND HAD TIRES PUT ON MY JEEP ON MY LUNCH BREAK. WAS GREATED FROM THE MANAGER CARRIE WHO WAS SUPER POLITE FROM START TO FINISH. MADE SURE I WAS IN AND OUT AS I WAS ON MY LUNCH BREAK. CARRIE AND HER CREW WERE GREAT FROM START TO FINSH. CARRIE IS A GREAT ASSET TO YOUR COMPANY. THANKS CARRIE AND MAVIS.

ja
Review №52

The best fast friendly fun staff

li
Review №53

Super friendly staff, went above and beyond to help me get my car fixed in time to get to work. Lady behind the counter was very kind and helpful

Ar
Review №54

I wish i could give less then this. I took my vehicle there to get work done, i asked them more than once if it was possibly to have this done same day because i have to work. They promised me it would be. I waited all day until about 550pm still receiving no call about my vehicle, so i called them. They informed me then it would not be done until the next morning. Also was over charge by a good 100 dollars

La
Review №55

This mavis in Fulton has been the best store I have used very kind and courteous and well knowledge store that I have used for service. I fully recommend this store The manager has great knowledge of parts and repair and knows how to treat a customer

Am
Review №56

Best place Ive ever been to for my car, they were friendly, helpful, did great work for a great price Ill be getting anything else I need done to my car right there, Thank You so much Mavis❤️

Ke
Review №57

Mavis has always taken care of my service needs in a timely fashion. Thank you!

Ma
Review №58

Very friendly and helpful staff

Wa
Review №59

Carrie is the manager that came n contact n 5 years that bedn coming here .... thx Carrie....

Yo
Review №60

Nice friendly service. Fast and able to work with you.

Ni
Review №61

We had several guys teamwork to solve the problem of my dual exhaust fitment on our Jeep, it had been rattling and would not fully connect properly. They were able to get it corrected and the bill for the job was super reasonable. I’ll be going there for any future muffler work from here on out!

Ki
Review №62

The Fulton Mavis never lets me down, for over 12 years now, and as usual, I got a a friendly Hello and there service is always outstanding. The Manager Carrie broke down everything for me and helped me figure out what to do next. Thank you guys!

Da
Review №63

Some of the most knowledgeable experience Ive ever dealt with when dealing with a mechanic

de
Review №64

Had to have tires.Made my decision to go to Mavis Discount Tire in Fulton NY. They were pleasant, made suggestions, answered all my questions.It took them less time than I figured. Was very pleased with them.

Ch
Review №65

These guys are always nice, especially the manager. I think her name is Carrie?

Ch
Review №66

Very unorganized. Nothing but lies and excuses. We dropped a car off Sunday to get studded snow tires. Sunday evening go get car no studs. Then it became a daily game of excuses and no call backs. Until we were just done and asked them to put our old tires on. It cost us money just to commute for work being down a car. When the appointment was made in advance. Tommy and Andrew kept making excuses oh you can’t order stuffed tires now oh the gun is broken, never following up and letting us know what’s going on. The icing on the cake to show how horribly managed this office is we picked the car up yesterday with our OLD tires and they called this morning to tell us the car is done 😂 what a joke.

Sa
Review №67

James worked hard for an entire day to replace my tire and find the correct sized tool to remove my odd-sized lug nuts.He communicated effectively with me all day and was very professional. He was polite and calm even when I was frustrated. As a commuter between SUNY Oswego and Syracuse, Mavis was great after losing my tire in a pothole in Fulton on a dark, rainy night. The tow truck dropped my car there and I called them in the morning. They were understanding and helpful.

Gr
Review №68

Gave my wife and I great deal on new tires for both our vehicles, they beat competitors prices will come back here when we need new ones again

Th
Review №69

Great place. Great service. I reccomend

Ti
Review №70

Ive worked there for about 3 months now. Wonderful place and experience. But, I sit and read some negative reviews, and it boggles me. These people are honest, have GREAT deals, best prices, and the customer service is phenomenal... The mechanics are great, and the tire techs are on point. Very greatful for the opportunity and the knowledge that has come with it.

He
Review №71

This is the best place to get honest work done on your car. Ive come here for years and the staff have always given me their advice on what I should do for my car even if it means they dont make as much. I went in because I thought I needed new tires, seeing as I cant get out of the driveway in my apartment complex. Took my car in to get new tires and was told that my tires are actually fine. Ended up just getting a couple of snow tires and now I dont have an issue getting up the hill here. Will definitely be returning again, as usual.

Ma
Review №72

Went to get my new tires for my truck dropped it off at 10am and didnt get it back till 5pm. When I got home Notice that my Hub cap was missing from one of my tires and missing 3 of the value stem caps and found scratches on my drivers side door with grease. Poor job for how much I paid............they did up finding the hub cap and they did call and the scratches were from grease and dirt so it really wasnt a scratch

Ro
Review №73

Great and fast customer service

Ra
Review №74

Always take my vehicles here. Good prices. If something doesnt quite work out perfectly they always make it right!

Wi
Review №75

Fulton branch has been awesome to work with.

Je
Review №76

Every time I go in to mavis they always get my car rite in, they always get things done in a timely fashion, very polite mechanics, if I have a question they answer...i have been coming here for years and will continue to come back..thanks

BL
Review №77

Made an appointment to day 12-8 at 10:30am for snow tires.I own a transportation business and schedule is tight.I called yesterday and confirmed this morning st 8am before I drove 45 minutes to get here that that was still a good time. He said yes. I asked if he was sure because I have to be back in Syracuse by 1pm. He replied that my car will be done way before that.So I drive the 45 minutes to get here and store manager says it will take 3 hours before it will even get into the shop and over a hour to get tires on. Im not the smartest guy in the world but that sounds like car wont be done until 2:30pm and then 45 minutes to get into Syracuse.Your $700 sale just poofed away. Good job guy

Ed
Review №78

Carrie is the shiznat

El
Review №79

Usually great service from these folks, from the counter service person to the mechanics and technicians. Have used Mavis at several locations and like the fact they are all linked together via computer so when you take your vehichle to a different location, they can pull up your records. Prices are fair and service is prompt. I trust them and recommend them.

Sc
Review №80

On Nov 18th I bought and paid for 4 snow tires and a front end alignment for my daughters car and made the appointment for Nov 29th at 8am when my daughter would be home from college. All info was put into the computer on Nov 18th by Tommy the assistant manager. My wife dropped off the car on Nov 29th and they had no record of anything, and only had 3 of the 4 tires I bought. My wife had to leave our copy of the reciept/work order so they knew what had to be done, and they had to send a runner to Pulaski to get the 4th tire. We also asked them to code the check engine light that was on. They said ok and would call when the car was done. Finally on the 30th i called and asked if the car was done. They had no idea and had to check for the car. Yup its done (thanks for the call). They never checked the engine code because the machine had been down for awhile which they never said the day before. They said to take it to Auto Zone because they send everyone there. Auto Zone had no clue about that! After getting back home, I called and said I wanted a printed receipt of the work done, and double checked on the front end alignment (that was already paid for) to make sure it was done. The printer was down and NOPE - the front end alignment was never done! They just gave us the car and never said a word! After talking to them on the phone they said bring the car back and well get you right in to do it. I brought the car back and they said it would take an hour to get it in the garage. I said to just give me a refund. Nope, I gotta talk to Andrew the manager on Monday about that. Ill be going back this Monday to have a chat with Andrew about the incompetence of his work crew. I only gave one star because there are no half-star ratings. Worst experience ever!!

La
Review №81

The workers were more than friendly. Great work and reasonably great prices

Ka
Review №82

The manager was fantastic, friendly on the phone and in person. I got all 4 tires changed, oil change && an alignment in about 3 & 1/2 hours, expected time considering there was 3 people in head of us. I highly recommend this location!

Ty
Review №83

Mike the manager was very friendly and professional. Cannot beat these rates..... dealership wanted to do the same job for 75$ more. They had my car in and out within 2 hours.Updated: 22July2018- Assistant manager Tony is a pretty funny guy. Tony always get me and my fiancée cracking up either in person or over the phone. I’ve come back about 3 times this year and dealt with Tony each time. Sometimes I have random questions and not only will he give me his advice but he will always break down the process and explain the pros and cons. Few months back my car was making weird noises on my way back from work and I brought it in and Tony and one of his workers took a look at it, sprayed a few things and it was free of charge. The advice he give me ended up saving me a lot of time and a pretty decent amount of money. I’ve read some of the other reviews, and like anything do your research but if you end up dealing with Tony, I think you’ll be alright.

Se
Review №84

The Fulton shop use to be good, thats no longer the case. Ive had thousands of dollars worth of work done and almost everything they did last less than a year. They used really cheap parts according to the dealer that has been replacing all the junk parts they over charged me for. I get to pay twice. Horrible shop. Save your money and have it done right once.

Th
Review №85

BEWARE!!! Went to have them work on my car, entered a service agreement nothing was done and still charged me and was out driving my car when i showed up to pick it up.. ENTER THIS PLACE AT OWN RISK!! Wish i knew

De
Review №86

Excellent prices, took less than an hour for four new tires to be put on, courteous staff. Will definitely go back!

Co
Review №87

I bought 4 new snow tires from these charming folks last year, and asked for a 4 wheel alignment. I paid over $800 dollars in the process. Over the course of 4 months of use, all tires showed uneven wear (feathering, and camber wear). Mavis would not reimburse me for the tires. They checked their records, and said that the wear was due to alignment issues, and that no alignment was done when the tires were bought despite the fact that I had requested it to be done. I told told them I had asked for a 4 wheel alignment at the time of the purchase. The manager said he couldnt do anything about it. I talked to the regional manager, and asked if Mavis routinely puts on 4 new tires without recommending a 4 wheel alignment to customers. He said no, but he still couldnt do anything about it. The staff at the Fulton Mavis are either incompetent, or willfully fraudulent The company does not back their inferior products or their incompetent employees.

St
Review №88

Stopped in to see about a quote...got a hard sell instead. Wanted to charge me for even looking at the car. Simple repair, did it ourselves.

Br
Review №89

Where do I start? First off I had to wait 5 hours to get my car in the door. Every time I asked what was going on Id see 3 people sitting down in the corner of the shop smoking. And was told that they are short a guy. I watched them sit and smoke for 5 hours. Doing absolutely nothing. Then I finally had my tires put on. After I left 2 went flat. They never cleaned the bead or used bead seal. So I had to have this brainless work done by my local auto mechanic. He wss in disbelief of the workmanship. I will not return, I will warn my friend and family and you, the person reading this.

Th
Review №90

Honest & integrity...my ass. They quoted me $400 for a brake job on Stonewall (my mustang) it ended up at $800. That was with discounts...wink/wink. Then with my Saturn aura they said I need a control rod (around $300.) I ended up taking it to another mechanic and he said there was nothing wrong with the connecting rod. Hmmmm. I wont ever be back.Mavis employees,Dont try to pull a fast one with a Scorpio.

Ca
Review №91

This Mavis is a slimy and dishonest shop. Took my car in for inspection where they claimed all 4 of my rotors and pads were bad. Along with this they said my 2 rear brake pads were cracked. For the front pads they said they were worn to far to be safe. To top it off they tried saying neither one of my rear calipers were working. I didnt believe them because the brakes on the car worked fine and the front set had been done in the last 6 months. Took it to my mechanic (he doesnt do inspections) where he looked over the listed issues. Of all the supposed brake system issues only the left rear caliper was not working. They wrote me a quote for over 1000 dollars to have the work done as well. They clearly were preying on someone who they assumed didnt understand cars. I would not get any work here done due to the dishonest nature of this inspection. Above all else do not go here for an inspection because they will try to get you to sign up for an incredible amount of work .

Ch
Review №92

Good place to get things done at a good price!

Ca
Review №93

Very helpful and knowledgeable crew. They’ll square ya away. Bringin all work here in the future.

Ti
Review №94

Broke my spring while putting ball joint on and said back needs caliper

Ba
Review №95

Quality work and dont have to long.

Wi
Review №96

Simply outstanding!!

Ta
Review №97

Very nice people and really helped me

Tr
Review №98

Great service nice lady

St
Review №99

Honesty, Integrity, quality and quick service. Wonderful and friendly waiting room. Quick settling of account.

Ca
Review №100

Love the employees n they will do ANYthing they can to help you get what u need done done!!!

Information
9 Photos
100 Comments
4.1 Rating
  • Address:801 S 4th St, Fulton, NY 13069, United States
  • Site:https://mavistire.com/locations/fulton-ny.asp?utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 315-592-7309
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–8:30PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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