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Getz Automotive LLC
527 N Main St, Fuquay-Varina, NC 27526, United States
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Getz Automotive LLC
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JD
Review №1

Von and Chris up front were super helpful, friendly, and accommodating. I took my wife’s Fiat in for repairs and I really appreciated how they provided such a detailed estimate for the recommended repairs with photos. They had a lot of work but still got it fixed within a week. The other places I went to before said that Is have to wait three weeks before they’d get to fixing it. Another place said they couldn’t take it because they didn’t have any one that could fix Fiat’s. Plus, I love all the cool old cars they have sitting in their lot. Getz earned a loyal customer

Fe
Review №2

This is the third time I have used Getz automotive for maintenance and have been very pleased with how well organized their operations are and the use of modern technology for scheduling, communications and payment. Every staff member I have interacted with is always friendly and professional and takes time to explain and provide options when available. 5 Stars all around!

Ba
Review №3

New to area - was so grateful to find Getz Automotive as a reputable repair center. My first experience has been phenomenal! Just as I had researched in their reviews they do everything they promise. Reasonable, honest, great communication and timely. I have 3 vehicles and glad I know I can depend on them for future needs. Thanks for a great experience!!!

J
Review №4

First time at Getz. Price was much better for oil change than the quick change places. Sorry I waited so long to find this place. Synthetic oil, tire rotation and a car wash, no extra charge. Tim was knowledgeable, friendly and communications were timely.Great experience, I’ll be back soon

Aa
Review №5

Dropped my truck off to have the transmission complications diagnosed. Turned out it needed a trans rebuild. Chris quoted us a fair price for the work and kept us up to date on the progress of work. I felt super confident that my truck was in good hands. Got the truck back and it runs great, they even washed it and shined the tires! Thanks

Ra
Review №6

I needed a check engine light addressed quickly as I was leaving for an international trip soon. Chris and the awesome team at Getz were able to squeeze me in to get the diagnostics and repairs done asap for a very reasonable price. I was then able to get my car back and leave for my trip with peace of mind.

da
Review №7

I haver never had a shop I would refer a friend too, but somehow we found this Gem and these guys get it. From beginning to end, Jack, Chris and his staff have a great thing going. Just getting an oil change you get a detailed online report of your vehicle, for free. Never felt pressured. 2 visits later Ill be back and refer anyone I know. Great job.

Cr
Review №8

The guys were very friendly every time Ive been there. If the job extended past the ETA, they were up front about it and apologized for the delays. I was happy with the service.

Ja
Review №9

Great shop! I heard nothing but great reviews for this place and they lived up to it. Great service for a great price and amazingly cooperative.

Ja
Review №10

I love the fact that they take pictures of the parts that need to be fixed and give a clear explanation on what the problem is. They gave me my car 3 days before it was scheduled. Chris Skelton worked on my truck; good guy. I would highly recommend

Va
Review №11

Getz Automotive has always risen to the occasion to give me excellent, comprehensive service even when the problems were not readily apparent, and labor shortages were challenging. The owner is hands on bringing many years of experience working with foreign cars. I have received honest evaluations and reasonable costs for repairs. Wish them continued success in this difficult environment. I recommend this shop without reservation.

Ca
Review №12

Great communication. Work was done early. Super friendly staff! Feel good about taking cars there again!

CK
Review №13

Getz employees were very thorough in explaining the issues they found with my vehicle before moving forward with any work. They provided an itemized list of all proposed repairs with pictures of what they found where relevant, the online system was very convenient to look up each thing and understand what it was in more detail if I needed to, and approving or denying any part of their repair proposal. Every time I called they had all my relevant information ready to discuss. Prices all seemed fair for labor and parts, I chose to do a couple small things myself later and they were totally fine with any such decisions, and their discussion was super professional and just wanted to make sure I got what I needed and nothing more. They diagnosed and repaired my starter, air conditioning, and brakes, and did a few other necessary things that I kept putting off for my 2003 Honda Accord. Highly recommended if you dont have a mechanic you already go to regularly, they got it done faster than I expected.

Mi
Review №14

Great place and fair price. Got a synthetic oil change for my mini Cooper. Friendly service and will be sure to come back.

Mi
Review №15

Getz gas always given great services with all my families car. They are polite, professional, explain everything before doing and to my understanding, and fair on pricing. I recommended them highly!!

Pa
Review №16

Very happy with Getz Automotive. I understand why they are so booked up! I have an electric/hybrid BMW and they were prepared with the right parts for it. Very smooth general maintenance and nice people. Highly recommend.

Ma
Review №17

Great customer service provided. I absolutely loved the way they handled estimates. They sent over an email with detailed analysis, once discussed, they then followed up with the pricing and ability to approve or deny what work we wanted completed. They were fast to get us in and completed. Being a small company like us, we truly appreciate the prompt service to get our tech back out on the road running calls for our customers. They even stayed late to make sure we were able to keep our promises to our customers. We will absolutely be using Getz Automotive again!

Ni
Review №18

The staff at Getz are so helpful to someone like me who has very limited knowledge of cars. They are honest about what needs to be done and answer any questions. They get my approval before any services are carried out.

Bi
Review №19

Great and friendly service. These guys have also done major repairs on cars for other family members, with great results. Nice to deal directly with the owner and his employees.

Br
Review №20

A few years ago I needed to find a good, reputable, local garage that could take care of my cars. Getz came highly recommended and they have been my mechanic ever since (multiple cars for multiple years). They are honest and dependable, and help me understand what repairs are necessary versus what to keep an eye on, but immediate action isnt needed. Their work is reasonably priced and high-quality. They take the time to explain the work and why its needed. I feel informed and in control of what happens to my car. Theyre great, and I love supporting local businesses!

Na
Review №21

Vaughn is very professional and the work has always been great. Getz Automotive is the first place I recommend when friends and family have issues with their vehicles. Always greeted by friendly staff who make their customers a priority.

Me
Review №22

Excellent work and communications with staff. Have made another appointment for another vehicle due to their professionalism.

Li
Review №23

I took my 2008 Chrysler in to Getz because there was an oil leak. They investigated and discovered the sources. They also did a thorough check of the car. They discovered that there was a wheel bearing which needed replacement. Also, my cabin filter was filthy. (I didnt even know I had one! ) They called me with the details and approximate cost. I approved the repairs. My car was ready the next day, the cost was less than the estimate! It smells great and it hasnt been so clean in years! Getz provided excellent service, reasonable prices and are extremely courteous. They are now my go to for car service!

Ti
Review №24

Vonn was amazing with the customer service side and responsive to all questions. I was a little surprised but pleased that their prices were as reasonable as they were. I will return and refer!!!

Te
Review №25

Best oil change experience Ive had in years. For a very reasonable $55 they performed a synthetic blend oil change, tire rotation and actually vacuumed the entire car! I cant tell you how many times the itemized checklist at other service centers had vacuumed checked and it certainly was not done! Tire rotation is almost always a $25 upcharge. Employees were very friendly and professional as well. This is my go-to from now on.

Ra
Review №26

Great service, answered all of our questions, and fixed the van so its back to great driving.

Je
Review №27

Evap System needed repairing, do Not overfill your cars gas tank ladies. Thought I was ensuring less trips to gas station!Getz troublshooted &repaired everything in a professional,courteous&timely manner.Such gentlemen too!

Br
Review №28

I highly recommend Getz Automotive. Vonn was great to work with. The estimate he provided was informative and provided pictures. This was one of the best experiences I’ve had at an automotive repair shop.

Sh
Review №29

This has been the only mechanic that has offered financial assistance for me to get everything fixed. Furthermore, when I didnt have a means to get home theyve been kind enough to give me a ride. I admit I was skeptical at first because a couple of mechanics had taken advantage and treated me like I was just a naive female. But theyve never belittled me, and with what Ive gotten done here so far, my car rides like a dream. I am very happy with the service!

To
Review №30

I just recently moved to the area and needed a diagnostic for my vehicle. I found Getz auto repair online and decided to give them a try due to their overwhelming positive reviews online. Jason was extremely transparent and detailed in his explanation of the repairs that were needed. I really appreciated the honesty and would recommend Getz to anyone who is in need of any kind of auto repair work. Overall 5 star experience!!

An
Review №31

Absolutely the best place that Ive found for car care in Fuquay! Everyone, and I mean everyone that I encountered at this establishment was extremely friendly and welcoming. Extremely happy with the efficiency of the staff and the work that was done. Pricing is very reasonable. I would highly recommend this place to anyone needing car repairs!!

Bu
Review №32

Highly recommend Getz for your auto service needs. They do what is necessary and don’t oversell you on unnecessary repairs.

Cr
Review №33

Honesty is the best policy. Getz Automotive is an honest company. They do their best to do right by the customer and their employees.

Ti
Review №34

I was referred to this shop by a friend. My car suddenly lost heat and was overheating. In a panic while driving it happened and I pulled into Getz. Told them the issue and Vonn said that he confidently thought they would be able to help. They were thorough with their assessment. Although other less pressing issues needed to be fixed my husband communicated that we would like to wait until after the holidays. They were NOT pushy at all. The text they sent with the estimate included pics of the faulty part and everything! I am super impressed and WILL RETURN after the holidays to finish the remaining work! Thanks so much guys for providing thorough, honest work. We appreciate now having somewhere reliable and trustworthy to take our car! : )

Ti
Review №35

A great experience overall. No pressure to get the repairs they recommend. You choose what you want done and they will do it. Will go back there every time.

Fr
Review №36

Excellent 👌 location for service...highly recommended

Ja
Review №37

Give great previews before work is done through captured pics of areas. Allowed me to find the parts I wanted to be used, and offered equivalents or used the recommended. Pricing is pretty spot-on for quality work.

Br
Review №38

I had the best service at this shop than I have at any other shop. The employees were very nice, super understanding and quite knowledgeable about the service they provide or what is wrong with your vehicle. I never felt belittled, or pressured, or talked down to if I didn’t know a service or had a question about it. As a woman, I feel like some of the men at the different car shops try to take advantage of you and say things to make you pay more for the services when it isn’t needed. I would feel pressured into saying “yes” to car services even when I didn’t feel like it was right. But at Getz, I didn’t feel that way at all! I felt the complete opposite! They fixed the issues with my car very fast and the cost was super affordable! I will 100% go back again. Mark and Jack were fantastic! Even the man who towed my car to the shop named Daniel from R and R Towing was awesome! Great experience! Keep it up!

ba
Review №39

Great complete health check up of vehicle, fill and change fluid where needed, change valve cover gaskets, due to leaks, transmission fluid replacement with treatment added, change and clean cabin filter and system, and they even vacuum my rugs and shine my tires, like I said great service and personal attention, very professionals, thank you guys!

Ol
Review №40

I worked with Vonn, but everyone I interacted with were great; very professional. Explained everything and went above and beyond to work with me. Thank you!

Sa
Review №41

Very courteous and professional, going the extra mile to give excellent, timely service.

Pa
Review №42

Chris did a great job helping me select the best new tires for my car, was able to work with my schedule and got it done quicker than expected. Over all, a GREAT experience!!

Br
Review №43

Heater core and radiator flush, front and rear struts. Have heat and rides great now. Thanks Getz

Bo
Review №44

Wonderful experience. Top notch professionals.

Pa
Review №45

Great service trusted mechanic fair prices

Da
Review №46

Great service and price.

Sc
Review №47

I have used Getz many times and have been more than satisfied with the quality, time needed and professionalism of the team. They are great and I will continue to use them for all my vehicles.

Pa
Review №48

Getz is great! I have had few issues with my truck that I cannot repair myself. I brought it to Getz Automotive because of their reputation. Both times I have been treated fairly and professionally. I had my A/C looked at by two different places and all they were interested in was emptying my wallet. I then brought my truck to Getz and they were more interested in fixing the problem, and not emptying my wallet. I will not go anywhere else in the future.

Ja
Review №49

Brought my Nissan Titan in for a brake check because they were making a metal on metal noise. Getz made the repair the same day and did a great job. I really liked receiving a text with the estimate for the repair. This was just in time for my trip to the mountains.

Sa
Review №50

The diagnostic was important to me to know what needed to be done 1st of all with the check engine light staying on. The tie rod issue could have ended up in us losing a wheel so the diagnostic let us know the important details of what needed to be done and it was taken care of in a timely manner and I am thankful.

Ch
Review №51

They kept my car for a week and never looked at it, asThey promised. When I called to advise them that I was towing it to another shop they then tried to charge me $60 for an assessment that they never did.

Na
Review №52

I enjoyed this experience, very profession repair shop. Well organize and surprisingly clean for a auto shop. I will go back for additional services for my vehicles.

Al
Review №53

Came in for a oil change and a tire rotation they did a good job.

Da
Review №54

Great experience and great people! They even wash your car when they are done!

li
Review №55

If you dont mind waiting for days, they do a good job.

Bo
Review №56

11/12/2020Thank you for your advice and cooperation. I feel really good that Mr. Getz was kind to help me out with my SUV problems.Everything is 100% with my air conditioning and back door.Satisfaction Guaranteed believe Mr. Getz I am aBELIEVER. GETZ AUTOMOTIVE LLC.Thank youRobert Zadrowski

Da
Review №57

I’ve had 3 vehicles in to Getz Automotive in the last few months. They have been efficient, thorough and professional. they send you a quote via text and It has photos and explanations and then so you can choose to get those items fixed because you have a quote for how much it costs, But they also give the car a thorough inspection and let you know about maybe for instance wheelbearings that are loose or brake pads that need to be replaced and they include that as items that you can choose and add to your cart. Then you can look at the total, see if you can afford the service and then decide and then you can submit your response to the shop and they will do the work and then text you an invoice when it’s done and ready to pick up. It’s really efficient and There’s no hanging around the shop all day waiting for your car. Because they look at safety things like brake pads and wheel bearings and brake cylinders even and oil changes and Not only the fluid levels but the quality of the fluid that has been aging in your vehicle for God knows how long, I appreciate that. Some of the stuff I can do myself and save some money but a lot of the stuff I like to let them do because they do a professional job at a price that doesn’t break my wallet. I hope you have the same experience I have.

Co
Review №58

Walked in needing a prepurchase inspection on an used car. Took my car immediately and done in an hour. Professional place. Well run. I will return.

Pa
Review №59

Professional and caring team that treated my 88 Mustang like a baby. Loved them and willReturn

Di
Review №60

GETZ Automotive is the VERY BEST!!! Will never use another service. So professional, honest, economical, trustworthy and amazing customer service! Blessed to have them in our community!!

Jo
Review №61

Getz is now our preferred mechanic of choice. Several years ago we had friends from out of state driving through, when they started having mechanical issues on their vehicle. Getz was able to get them back on the road the same day at a reasonable price. Since that time, we are now in the process of taking our third vehicle to them for work. From brakes to engine work to timing issues, it doesnt matter, we trust them to do great work, every time!

Da
Review №62

As always, the folks at Getz did a first-rate job installing tires on my sons car. Highly recommend!

Mi
Review №63

Great place, quick and easy

Ki
Review №64

Jack and his crew are always to the point and straight forward with what needs to be done. Always on time as well.

Da
Review №65

If I could give more stars I would. From my initial phone call to picking up my car, Getz Automotive was incredible. I just purchased a 2007 BMW 335i from a used car lot. Obviously that car lot tried to sell me a heap of junk. The people at Getz did an inspection of my car and helped to repair, what ultimately could have seized my engine. There was no question with the amount of work preformed that Getz gave me the best deal possible. Everyone at this shop should be proud to be part of such an honest and amazing company. I cannot say thank you enough!!!

Ja
Review №66

Awesome service 👍

Da
Review №67

I know my cars will be diagnosed and repaired correctly when brought to this shop. I feel confident in recommending my friends to this shop when they have car trouble knowing they are professional and ethical.

Bo
Review №68

Went in not exactly sure what to expect with the vehicle issues, but Jack carefully explained the issues, made solid and safe recommendations. On top of that, with a minor parts delay, the vehicle was ready. We added a few minor extras and Jacks final price was just under his orginal estimate. In todays world, finding an honest business may be fairly easy, but finding and honest business with people that truly care, now thats special!If youre having issues with your vehicle and want an honest evaluation, this is definitely the place.

Ry
Review №69

Getz automotive is our go to mechanic shop. They have saved us multiple times by getting our vehicles fixed quicker than anyone else and doing it at an affordable price. We have had them change out our entire break system, fix AC and most recently saved us with a challenging job that we needed done in a pinch. We trust them to be honest and upfront. So grateful we found these guys, a good shop is hard to find.

J
Review №70

Great service!

Ja
Review №71

Great customer service and cheap prices. They really care about your car and want to do the best job to get it done. I only bring my car to two places and this is one of them. 5 stars from me.

Lo
Review №72

Great job as usual

Ch
Review №73

Great place to do business. Getz diagnosed my car and gave me a price to fix it. Once into the fix, they realized they needed to do extra work to repair it. That extra work didnt require parts but a lot of labor time.. They didnt charge me for that extra time (hours) they spent on my car that they didnt initially price me for. Thats honest business practice and you dont see that very often. Im extremely grateful for the repairs they did. The cost was reasonable compared to others and my car runs better than before. Everyone I spoke with was great. I will be bringing all my vehicles to Getz for now on.

Br
Review №74

HONESTY! I will not use another mechanic, personally, or professionally. These guys got it done right, and the first time. Thanks for your work!

An
Review №75

Oil change was due on my vehicle. Jason was very polite and set up appointment quickly. I have used Getz for repairs and oil changes ever since I moved here. Their prices are reasonable and employees are friendly and knowledgeable. I highly recommend Getz.

Al
Review №76

They are busy but super helpful car needed a new engine and the guys were able to find one and put it in. My car is running fine so far this was about 3 month ago. There was something off with the car after we got it so we took it back and they got it fixed in no time.Thanks

Sc
Review №77

We love Jack and his team! They do outstanding work, are honest and personable, and stand behind their work.

Mo
Review №78

When my Mitsubishi broke down Jack was phenomenal. During our correspondence over the phone he was honest and upfront on what I should do moving forward. Fantastic customer service and incredibly friendly. Will definitely recommend to anyone in the Triangle area.

he
Review №79

Ive taken two of my vehicles there a couple of times now and the experiences have been great! Extremely accommodating for getting us taken care of on little notice and the work has been solid. Charges have been very reasonable and everyone has been a pleasure to work with. I will definitely continue to check with them when work beyond what I can or want to do is needed!

tr
Review №80

I have not had my truck fixed yet by them. The experience thus far though has been flawless. They were able to email me a quote which, in return, I was able to have friends look over. My friends assured me these prices were more than fair. Every time I called, I have always been greeted by polite and friendly staff. I will definitely return to Getz Automotive in the future for my automotive needs.Update:Just picked up my truck and if I could give them 10 stars I would. Top notch customer service, my truck rides like a dream, and they charged me less than what they quoted me. They have earned a customer for life.

Jo
Review №81

Services performed at multiple appointments ...

Sh
Review №82

I highly recommend Getz after using them on several occasions for 3 different vehicles. Jason is excellent to work with and takes the time to explain different scenarios and possible solutions to help you make an informed decision. Very fair and honest. Thank you for your service!

Ay
Review №83

Jack and everyone at Getz Automotive are top caliber when it comes to auto repairs and customer service. They did not back down when my car’s would be easy fix turned into one issue after the next after the next. Troubleshooting and servicing skills are unmatchable. I don’t even know how it was completed so quickly! Take your car here and rest assured you made the best possible choice!

Am
Review №84

I cant speak highly enough of Jack and his team at Getz Automotive. They are highly knowledgeable, fair and work hard to get you back on the road quickly and safely. Cannot recommend them strongly enough.

An
Review №85

Wont go anywhere else as Getz is the best!

Wi
Review №86

Great shop and a great staff!

Dy
Review №87

These guys have worked on my moms car for about a year or so now, they have always done a great job at a great price. I just bought a Hummer H3 and was having leaking issues with the Sunroof drains, so I took it in and had it back the same day and no more leaks so far! I appreciate their good customer service and knowledge. I will always bring my truck here if I have an issue, because they quickly identify and fix whatever it may be.

RO
Review №88

As a woman, Im always nervous when it comes to car repair and finding a good auto shop, but these guys are amazing. I called 4 other shops before them, and was told I needed to schedule an appointment, and they were quite rude on the phone. I also had other mechanics who couldnt figure out the problem. When I spoke to Getz, they were friendly and very helpful on the phone, and told me they would look at the car as soon as I brought it in. Within an hour they figured out the problem, and provided a reasonable rate, including a military discount. If you need your vehicle fixed by people who really care and wont try to scam you, this is the place to go. They are truly phenomenal, kind and professional.

Du
Review №89

My wife and I have been going to Getz for years and couldn’t think of a better place to take our cars. Jack, Jon, Jason and the rest of the crew are very friendly, honest, reliable and knowledgeable. They are reasonably priced. In fact, we find getting work done there to be cheaper than most places. We just picked up our van from the shop today and couldn’t be happier. They made sure to get the work done quickly so we could have it for the holidays! We will continue to take our cars to Getz and always refer our friends and family.

Ju
Review №90

I am new to the area and needed service on my 20 year old car. I read some good reviews abpit Getz Automotive and decided to give them a try. I was most impressed with the customer service and the job done on my car. They did not push extra service, just repaired my car at a fair price. Very satisfied. Definitely 5 stars plus.

Ch
Review №91

Awesome service

Ro
Review №92

Great mechanics! Friendly service!!! Its who I trust!

Ra
Review №93

Excellent repair on our Mustang brakes air conditioning and general maintain. Getz has the best communication and did the job quickly and at a very fair price. Recommend highly.

Pa
Review №94

Recently moved to the area and our daughter recommended using Getz to service our vehicles. Have had both in for routine oil & filter change, tire rotation, etc. and couldnt be happier. Good, honest work at a fair price. Nice guys, too! Well be going back regularly for scheduled maintenance. (And, God forbid, any serious issues.)

Ky
Review №95

I went to getz with my 1985 ramcharger needing a rear main seal done. They did it for a great price and did it quick. They needed to take the oil pan off to get to it (which is fine) but they used the same gasket that was on it before and broke the gasket. Along with that a few weeks go by and I notice that the rear main seal was leaking again. So I call them up and tell them whats going on. I bring it in and they say the rear main seal is fine and that I messed with the oil pan because the bolts were moved and the marked them (I dont see any marks on the bolts) also that the leaks are coming from the valve covers specifically. Even though I just replaced the gaskets for the valve covers. I took the truck my buddy whos a mechanic to take a look. Rear main seal is leaking as I thought. I was scammed out of $365.62 for a now broken oil pan gasket that I have to go get a new one and a job that wasnt done properly.

Je
Review №96

One of only 2 places in town where I can trust them with my vehicles.

Ju
Review №97

Great reliable mechanic. One of the few honest mechanics I have met in my 44 years . Good prices good staff and the owner jack is a hands on guy . When he talks about your car its because he was under the hood with his mechanics and he knows .

Mi
Review №98

The owner Jack took the time to help me get my car towed all the way back from NJ. Turns out I needed a motor. Jack found me the motor and did numerous other repairs to perfection. When I got the bill I felt is was very fair considering all he did. I couldnt recommend Getz Auto any higher. Do you self a favor and switch mechanics to this company. You wont be sorry.

Gr
Review №99

This repair shop is one of the truly good ones. These guys are experts. They are honest. They are reasonably priced. Recommend them without hesitation

Ch
Review №100

Very friendly, helpful, and honest mechanics. I would visit Jack, Jason and the team for any service needs

Information
20 Photos
100 Comments
4.7 Rating
  • Address:527 N Main St, Fuquay-Varina, NC 27526, United States
  • Site:http://getzautomotive.com/
  • Phone:+1 919-552-8828
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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