I bought a new PC from the owner after giving him my needed specifications. The PC he furnished me failed to meet those specs and had problems from the day I got it. I called and notified his staff of this. They said, We will need to do some research and call you back. They never did. Then the PC died completely and I brought it back. He claimed that he had no responsibility because it was outside the 30 day warranty, even when his staff admitted in front of me that they had recorded my call shortly after purchase. The owner also has some unusual ideas on who should wait on who in a business. This is all unethical behavior in my opinion. When it came time to make good on a warranty he refused to return my money. Buyer Beware!
These guys are first class, every time I need help they are there. I hate giving 5 stars for anyone but these guys are in fact a cut above. I am not at all tech savvy and these guys deciphered the garbage I was telling them was wrong with my computer, diagnosed it, and fixed it! Expeditiously!! Definitely will use them again. If you need good solid help with a computer, or I guess anything tech related give Answered By Geeks a shot.
Absolutely the best customer service! I would not trust my business account with anyone other than the staff at Answered By Geeks. Ryan is knowledgeable, efficient and personable. He repaired my PC via remote support within minutes. Without a doubt, I recommend Answered By Geeks for all of your computer needs!
Best service in town! Ryan is always quick to respond and make sure our business account is well maintained. We HIGHLY recommend Answered By Geeks for all your IT needs.
These guys are awesome! Fixed the problems with my laptop at a much lower price than all the other places I checked. Theyre very friendly and explain things in an easy to understand way. Ill definately do business with these guys again.
Anything computer related, Trevor and his staff are the ones to talk to. Great customer service and definite BANG for your buck.
I couldnt rate these guys any higher. They are extremely knowledgeable, have excellent customer service, and competitive pricing. I will be returning to them in the future with all my computer related issues.
They did a great job!!
Great staff, fast service and the cheapest prices in town! What else could you ask for.
Excellent customer service. Responded to my wireless network problem immediately.
Great service and they know their stuff. Wouldnt trust anyone else!