Great staff! Great experience! Timely manner and very competent staff! Will be back!!!

Very knowledgeable and pleasant staff. Awesome updated equptment.

My husband and I both had eye exams with Dr. Brink. He was informative, friendly and patient.we both left very happy. The two people at the desk checking us out were fantastic. The gentleman was so kind and did everything he could to make sure we got the best deal and the most out of our insurance.

I came in early today, but the staff was very helpful. I did some paperwork and was next in line for my exam. The Doctor was very good and found the best prescription for me. Next, I went to look at frames and received help and advice to get the best ones. Overall I think it was a great experiance.

Nicole and Emerald were extremely pleasent to work with. Very polite, warm and inviting, and easy to talk to. Did their jobs well even with the ongoing problems with the system.

Every tech and associate were amazing. Dr. Rubin was also exceptional. Thank you for everything

Best optometrist Ive ever seen. Very easy to talk to and through conversation we had a lot in common. The staff was just as enjoyable to be around. They are all amazing people. Thanks guys.

Real nice doctor. Good personality. Good manners. Explained very good

Everyone was very nice and greeted you right away. The manager has great sense of humour she had me laughing. The wait was not long. I felt very comfortable there. They get you in and out and don’t make you have to buy anything. Dr. Ted was very helpful and gave me great insight on what I really needed and didn’t need. I highly recommend.

Dr. Rubin was so thorough with my eye exam. I felt really comfortable and confident with the RX he gave me. I will certainly be calling on him for all my eye care.Stephanie Walker

Everyone was nice and friendly. The office was welcoming.

The staff was helpful, friendly, and acommodating. Dr.Rubin made my day. He deferred my exam due to recognizing I had conjunctivitis. He explained the reason why and ordered my prescription with a followup in one week for my exam. My eyes had been bothering me for some time but 8 didnt know what it could be. Lens craters staff member Gia, was also so helpful in assisting me select the ideal frame for my face. They will also hold it until my exam next week. I wasimoteased and so happy with the service.

It was so wonderful how he explained everything that was going before after and during the exam. The staff were all very friendly.

I came to Lens Crafters new to the glasses realm and was a little nervous due to my lack of knowledge and some reviews I had read. Ive never had glasses and have only ever had one eye exam maybe 6 years ago. They performed the exam relatively quickly, and were very thorough in making sure the prescription was right for me. From start to finish, everyone I worked with at this office was professional, kind, and very helpful. I left feeling good about my prescription and also purchased a great pair of frames, at a good price. I never felt pressured into adding on any extras or into buying expensive frames- which was a worry of mine. I had a great experience here. Thank you!

Amazing, I highly recommend lens crafters. dr. brink - roubin is amazing and the staff from his office to the staff doing glasses. is just as wonderful. made our visit so comfortable with there friendliness.

Just here for follow up appointment and took my dad for initial appointmentDr Jack Rubin was great.. we enjoyed interacting with him and u can see his passionate about his work

I highly recommend the staff at Dr. Ted Brink & Associates for all your eye care needs.

Everybody was very friendly and professional the experience was excellent

From the moment we made the appointment and walked thru the doors we were waited on quickly and treated with respect by everyone we came in contact with from the associate at the check in desk to the young lady that started my eye exam, to include the Doctor who explained everything about my eyes to me and the young lady Myra Wood who helped me choose my new glasses and completed the order. Although I dont have insurance she was able to give me a great discounted price. I have to say that the staff in this store has insured that I will not go anywhere else for my eye care. I have went to other places because of insurance when I had it but this place make the others seem like Lightweights. Do yourself and your eyes a favor and stop in this place for a professional and pleasant experience. The appointment was for my wife and this is how we feel.

The desk help was super friendly and helpful. They techs were also courteous and helpful. They doctor was very knowledgeable and patient. He made sure I received the best possible care and that my prescription was correct. Always a pleasure to come here! Will continue for years to come! Thank you!

I’ve been going to Dr. Brinks & Associates for years! They are professional and always helpful. I highly recommend their office to anyone

The Dr. was amazing ! The clinical staff was also amazing, however there was an office manager hovering over the staff that sat behind the desk and for the life of her, she would not allow them to do their job which included answering my questions, she cut them off which resulted in her cutting me off . then proceeded to be rude the whole conversation and never answered my questions. Anytime I would ask the staff a question shed come back and say do you guys need anything as if me wanting my bill explained was harassment. Funny thing is, once she let the people at the desk help me I was satisfied. One bad apple can spoil the bunch .

Loved Dr. Jack, all staff were great

The best I ever seen Was a great experience The Receptionist and all the way to the doctor and when I paid my bill everyone made me laugh and I felt comfortable the best part was seeing my eyes .will return

Dr Brink was very thorough and explained his findings very clearly

The staff at the front desk, the tech and the eye doctor were all super friendly and professional. I would recommend this office to anyone looking for an eye doctor.

I arrived 2 hours before my appt and Dr. Rubin was kind enough to see me early. It was very much appreciated. The staff was friendly and thorough.

The staff was really great. Super friendly. And the doc was cool. And they took the extra precautions seriously, which i appreciate.

Needed a next day appointment and got it- no issues. Staff and Dr were professional. Enjoyed the kindness and caring team.

Called to verify the timeliness of appointments and inquired of we could run late. I was told policy is 10mins. How come it is ok for you to run over 30mins late????

Best exam experience by far!!!

Dr. Brink was superb. Took his time and went out of his way to assist me. Wonderful!

Everyone at this location was helpful and friendly! I would definitely recommend going here.

Excellent! Excellent staff and excellent doctor!

I went to the Gainesville location for an eye exam with no other complaints, did the Optomap, got my prescription, and paid my bill. Over a month later, I received an invoice in the mail for an additional $45 specialist copay for my medical insurance. I called the Gainesville location, and later a Jacksonville location, where employees claimed I told them I had floaters for the past two months. I demanded documentation from my visit and found that not only had my medical history been altered to include floaters (I’ve never had this or claimed to), but the doctor included notes talking about possible retinal detachment and that I was educated on the topic. This never happened. My health insurance was billed because of this. Employees made me go back and forth for a month before finally admitting to wrongdoing and sending me an invoice for $0. They also included a letter banning me from their clinics because I caught them committing insurance fraud and demanded my insurance be refunded. I should have waited to see Dr. Rubin, but he only works once a week. He’s a good guy and probably the only person at this office with integrity.

I’ve been coming here for years, but this was the first time I was disappointed. Dr did not wear a mask at all, was not knowledgeable about medications when doing med reconciliation in my chart, and tech had to reinput my blood pressure from memory when system didn’t save it (and put it in wrong). Won’t be returning.

I arrived on time, completed brief paperwork, met with technician and she complete pre exam procedures, met the Doctor and he conducted a thorough exam, everyone I encountered was professional, friendly and knowledgeable. I will return again in the future and recommend your services to friends, family and colleagues. Thank you for a wonderful experience, Kevin.

Very efficient

Our doctor was bright and up to date on his knowledge, very skilled, is thorough, and we got in the same day for the two of us.

Was awesome I feel so relieved from my whole experience. From the greeting when we walked-in to the friendly and patient staff. And the the examiner was awesome patient answered questions I had. And made me feel comfortable with her skill at her job. And the meeting with the doctor was the best experience I’ve had in years. I didn’t feel rushed or like he was swamped/had better thing to do. And the staff that help me with selecting my frames was extremely nice. She picked the perfect frame on the first attempt. But still to the time and showed me a lot of other options. Ty for the awesome experience

Awesome visit! Short wait time...no rush appointment...thoroughly answered all my many questions ....highly recommend!!!!

Staff is friendly, professional and efficient. Exam process was relatively quick, doctor communicated well and explained results clearly.

Lady who answered the phone was very rude and did not care about anything we had to say. Was not trying to be understanding of the situation or anything. Extremely rude and unhelpful.

Always very easy to work with and they make sure to look at my previous visits and compare.

Seamless check in and no waiting

I had the best experience today. The entire staff and Doctor were exceptional. Jim was the best. I would go here every time.

The new technology is amazing. Fast, easy, painless!

The office staff is always pleasant and knowledgeable. I have a problem with realizing that the eye exam is not a case of failure, but to obtain glasses to help me see better. I started going to this location due to a previous doctor working there. Unfortunately he retired, but they people they have are great with someone nervous like me. I highly recommend them. It seems like you check in, seen within ten minutes & then you are leaving. If you have questions, they are more than happy to answer them. Two different parts of my exam were explained in detail, which I never realized/knew before. I really appreciated it.

The Doctor was nice no issues. The problem came from waiting almost 2 hours after my appointment to be seen. Even after a phone call and email confirmation and already being there at 10 am completing my paperwork. I waited and waited at 1130 I finally ask why am I still sitting here. Then the front desk attendant Laurie told me they had changed my time to 1230. WHILE I AM SITTING IN THE OFFICE ALREADY WAITING!

I definitely recommend this eye doctor. Very pleasant, swift, and informative experience. Im glad I picked them! Dr. Ted Brink & Associates and Emily Zediker, who was my Doctor, was very good. She really knew how to get me the best possible result for my eye prescriptions.

Great experience. Courteous, knowledgeable staff. Great technology and efficiency.

We were not seen after previous phone conversations confirmed the appointment would not be a problem.

The Doctor was very nice and Gary Cohen was one of the nicest we have ever experienced.Great attitude and so professional. We would highly recommend Dr Hay and Gary .

Dr. Brennan was excellent. He listened to what I was saying, and understood my goal for the appointment. I really liked the time he took to show me the comparison of the prescription I came in with to my current prescription. It really demonstrated my eyesight had changed.Thank you Dr. Brink & Associates for doing your job well & efficiently!!

Dr. Jack Rubin and staff were excellent. Pleasant and professional, they took the time to do a very thorough eye exam and explain in detail all test findings. This was my third visit to their clinic and each time they exceed expectations. PLUS, no wait with appointment!

$209 for a common contact lens fitting test is absolutely a rip-off. You wont either want to purchase lenses from this place as you can always find way much cheaper from online sellers and those are for certain the exact SAME products. Three stars for the service provided by the doctors. Theyre very professional and helpful. But thats no reason to price that high.

Great staff! Pleasant visit.

Everyone was nice, quick, and caring!

Dr. Rubin is fantastic - Such a nice man and wonderful doctor. He didnt make me feel rushed at all, took his time going over things with me, and just honestly is great! The office staff has always been very pleasant and helpful also. If youre looking for great eye care in Gainesville, I recommend seeing if Dr. Rubin has an opening!

Doctor did not listen to my concerns about my vision and the suggested prescription was not accurate. They claimed I had 20/20 vision, even though I do not. It was a large waste of money, and I was not taken seriously about my vision concerns.

Entire staff was friendly. Dr was very professional and walked me through every aspect of the exam. I appreciated being treated as a person and not just a number.

Mixed feelings for some items. I like the doctor and most of the staff. I was unclear as to whether my glasses prescription was close to what my current glasses were after the discussion with the doctor. I was given the wrong contact initially and now looking as script, unsure if that is correct. Im sticking with them, but feel like I have to ask more questions to make sure everything is clear to me.

I first went to Dr. Rubin 3 years ago from a friends referral after my Optometrist wouldnt (= he was booked) take my appointment/follow-up after an ER visit for an eye injury that could have significantly impaired my vision. He was/is wonderful! I recently went in for my annual visit, and had another great experience. Due to moving around the country, I have had several eye doctors, and even worked in an Optometry office during college. From my experience, Dr. Rubin is the best! He listens to your history, doesnt push products you dont need, and takes the time to make sure that you really need a prescription change. I ask a LOT of questions, and he took the time to answer them. Had I been seeing him all along and receiving his advice/information on eye care for my very dry/allergy eyes, I dont think I wouldve ended up in the ER in the first place.

We love Dr. Rubin and the office staff is always amazing!

I had an excellent experience here. The staff are thorough, professional, and courteous. I was nauseous before the exam and I became sick during the exam, and the staff was very quick to give me water, paper towels, and put a fan on me, and they were very polite and reassuring. The exam itself was quick and easy.

My experience here was awesome, I enjoyed how well the tech as well as the Dr conversed and connected to make me feel very comfortable..

I will never use these opticians again. The doctor ignored the fact that I verbally told him of my history of double vision and rather than checking to see if I had an actual progression in this problem, just copied the diopter from the glasses I brought to the appointment that were issued to me at least two years prior. Also for some reason he didn’t actually check my vision properly. As a result I had to re turn my new glasses after struggling to see for about 3 weeks and had a new vision check and my double vision was finally addressed and a correction made to my prescription. Another issue that happened was when I had to pay for the initial eye exam I was overcharged by a little more than $60 dollars and am now awaiting a refund. I’ve never experienced anything like that when going for an eye exam and regret the decision to use them just because they’re in LensCrafters store.

Dr Brink and his entire staff were great. Dr Brink was efficient, personable and I would highly recommend he and his practice.

Optometrist was great, but the tech refused to include my pupilary distance with my prescription. To me, that is unacceptable to not release that information to a paying customer. Would someone measuring you for a suit refuse to give you your inseam measurement?

Directions to find your office were difficult to follow for someone not familiar with your location within the Oaks Mall. The eye exam itself was excellent. I especially appreciated Dr. Rubin who answered all of my questions and offered much helpful information.

This is the 3rd year that Ive had my eye exam with Dr. Brink & Associates. I like to schedule early so that theres no stack-up of waiting patients, but when I arrived on a rainy Saturday morning, there were already 5 people ahead of me. I quickly learned that there were back-ups due to lack of internet (basically EVERYTHING they need is internet-based, I guess!).I was seen within 15 minutes of my appointment time, and the pre-doc part (the horrid eye blowing, the ClarifEYE, etc), was very quick.Once seated in the exam room, it only took about a minute or so for the doc to see me (not Dr. Ted this time, but one of his associates). She was really great and put me at ease (though, I wasnt not at ease...). I love that the whole exams are digital now, no longer do the docs have to swap out ACTUAL lenses for the Better 1, Better 2.She gave me great advice on how to deal with my aging 40+ eyes, in terms of needing readers or multifocal contacts. I decided to stick with readers for now and keeping an eye on it as I age (hah! my EYE on it!!!)Once done, I was able to check out, and I liked that the front desk staff didnt pressure me into buying my lenses from them. Ive discovered that I can purchases my lenses much more cheaply via other places that accept my insurance online, and I can take my time in finding the best deal.Barring some change in insurance or other catastrophe, I will continue to visit Dr. TB&A!

The employees at this office were super helpful when I went in. I had a horrible eye stye and had to make a last minute appointment here and the staff was incredibly accommodating. A friend of mine recommeded the place and Im so glad I went. I saw Dr. Rubin who was very personable and made me feel comfortable. I would definitely go back!

The Dr made me feel very welconed. He explained all procedures and answered question that I asked him.

This place is a joke. They will jack up the price and they are very incompetent. The desk is run by wet behind the ear newbies with no experience and the prices are inflated by fictitious charges. Do yourself a big favor and do NOT go here go to a reputable place and get a decent exam for a fair price. You have been warned.

Friendly staff, fast service, overall great experience.

Everyone was great and it was awesome to be able to come in on Sunday!

Everyone was very coueteous & professional.

This will be the last time we ever use Ted Brink and Associates, we have been going to them for several years now for my daughters eye exams. My daughter called for an appointment on the 18th of May, her appointment was set for today at 4PM, since I had to work I had my daughter call ahead of time to find out the cost since she would be bringing my card to pay for her exam. After she was done the bill came to $159 more than triple what she had been quoted. When I called in to ask why the reason I was given was our standard eyeglass exam was 89 and then the contact fitting was another 70 when I asked what happened to the $50 my daughter was quoted I was told we dont have any service for $50 and the person who made the appointment doesnt work here anymore problem with their reason is my daughter called in this morning and asked not when the appointment was set. No attempt was done to find out who may have quoted the exam price and they could care less about the way we had been treated. I hope the $159 was worth it because it will be the last time we ever go there. I will be sure to tell everyone about this.

Knowledgeable, friendly, easy to talk to, efficient visit.

The staff was friendly and helpful, and the doctor was efficient!

Overall very please with the experience.

Great service

Wonderful experience, warm and professional environment.