Had 3 appointments today and the staff were all really sweet, patient, and very helpful. The doctor is absolutely amazing. Thanks so very much! Would definitely recommend them.

Would give negative if that were possible. Rude receptionist. After over an hour waiting I had to ask how much longer. Was told that it would be ANOTHER hour AT LEAST, then got attitude with ME for being slightly irritated about that and that they were wrong about my insurance coverage. Left and went to York 👁️. They were amazing!!!!! So glad I walked out on Gainesville eye

They dr themselves are great.... the staff on the other hand were extremely rude! Not sure if they hired new people because the ladies in there before were really nice, these ladies were very rude, I called twice to get a copy of my prescription faxed over, the first phone call wasn’t as bad as the 2nd, I was rudely told they had been busy, no fax ever came through, so I decided to stop in person the next day and get it, once I had it in hand I told the lady that I had called twice the day before and no fax ever came through, she said she did send it, upon leaving I was told sorry for the inconvenience with a very condescending tone! I won’t be back! Sorry your patients are an inconvenience, I’ll find another office with nicer staff!!!

The Eye doctor that I went to was great but the young lady at the front and the 2 on the phone acted like they didn’t give a damn about me or trying to figure out my eyemed insurance allowance for contacts.

The eye doctor and staff are very helpful. Call ahead and give your insurance info. Makes your visit so much easier. They have a good selection of eyewear to choose from. Staff there are very nice. Parking can be rough due to being on California st. If coming from freeway i usaly turn at post office and go into parking lot to get back on calufornia so i can park by building. If you park across it can be difficult to get there due to traffic. Been going here now 2 years. Thank you all for the service you have given me and my family.

I paid for the warranty for replacement lenses and I was told they would put the new lenses in an exact same frame for me. When I got there I was told that I had to surrender my old lenses or the warranty was invalid so I was lied to. Also, when I bought these it was just a week later that the frames fell apart and the screw kept falling out. They are also WAY overpriced. Do NOT recommend!

Awesome experience for the last 4-5 years and especially today as we had 5 appointments and had kiddos fit for contacts....awesome staff and always helpful...!!!...thank y’all

They have great eyewear and great equipment and the staff is very nice

Fast service, great selection of frames, new owners are friendly and very knowledgable.