Very helpful staff. Store was very organized and cleaned. Restrooms well stocked. Great Customer Service!

Never had a bad experience here! Prices are fair and employees tend to be friendly and knowledgeable.

“Cameron” helped us out today with our new kitchen sink purchase. He answered all our questions, and took his time explaining all the features and double-triple checking to make sure it would work for us.He showed us the caulking stuff we needed and was super helpful. Very friendly, and knowledgeable.

Always clean in appearance. Friendly and helpful associates. Plenty to choose from including organic food and all natural products. They have a bit of everything. Prices are competitive.

Excellent Customer Service!My daughter wanted the giant sloth stuffed animal from Menards on her birthday. This was a discontinued item, and every store was out except the Galesburg Menards. You cant find it online. These folks dug through piles of old inventory and shipped to my house, without hesitation, because they knew it was for my daughters birthday.

Very helpful people and they have what I need

Go to a local nonbigbox store its easier and more friendly. You shouldnt have to go clear outside to get lawn an leaf bags where there is only 1 cashier outside. Put some up front as you walk in or where the main cashiers are so your not in line forever. Its a needed thing right now. Never going there again. And the bags rip at 10 pounds what good is that they are raited at 50 pounds

Never buy appliances at Menardes again washer and dryer were both defective. They gave a phone number and we got dryer repaired now having trouble with washer. Cant get number from them to get washer repaired

Great place to find all your one stop shop stuff for your house/garden. Only downside is that the cashier refused to help us with the stuff we purchased. We had a full cart and while we were bagging our stuff she continued to help others. To make room she kept hitting the conveyer belt and it almost broke the things we just purchase or almost sent them flying onto the floor. The lady was not kind at all.

The gentleman driving forklift back in lawn and garden was fantastic. Asked for his help getting pavers and he was so helpful, working on his Birthday july 3rd

Big clean store with wide isles. Great prices and large variety of products.

Great prices. Always find something I need or want. Nice employees. Wish they took SNAP/EBT.

Always great service. Knowledgeable employees. Friendly

Menards is always helpful and very friendly staff. They always have good deals and a wide variety of things they offer for men demon and kids. Theirs something for everyone there. My babygirl lives their 11% rebate deals cause when it comes in the mail she knows she gets to go to her favorite store lol and shes 9 years old.

Horrible customer service. Cashier Ryan was more concerned about when his lunch hour was, discussing it with Ashley who also ignored me, neither one greeted me or asked if I found everything ok. THEN another very rude employee came to the register with a til and literally shoved my cart out of her way to get to the register, I was still Taking merchandise out of the cart!I asked if I was inconveniencing them interrupting them with my purchases? Then Ryan had the nerve to ask me if he did something to upset me and when I said yes, and why he laughed. I was furious at all of their behavior. How can this be allowed especially with every thing going on in our world today . I work for a major retail company where customer service is the number one focus, maybe it should be enforced with you !

This place is great and the prices are awesome!

The staff was really helpful and we found everything we needed. We were really happy to find the Himalayan salt slab we wanted for the grill.

Today while checking out in the garden section a couple came in without masks. The associate at the register immediately asked them to put masks on, to which they replied they both had notes from doctors saying they were exempt (which they would not provide).The woman at the counter reasoned with them saying they could come it but needed masks to check out at the register. The man got very angry claiming that America was a free country and his wife fainted from lack of oxygen when she wore a mask. He was basically irate at this point shouting at the now several employees, claiming he was a veteran and had rights to freedom.One employee calmly told the man that yes the US is a free country so Menards is free to refuse service to anyone and asked them to leave the premises. I was so impressed by the way Menards staff handled this situation. Those of us customers who witnessed it were all very grateful and thanked the employees for protecting our safety.Also, a nice employee helped me unload my purchases to my car, thanked me for shopping at Menards, and then took my cart back for me.This entire experience made my day brighter. I was already a loyal customer and now I’m even more convinced that Menards is a wonderful store. Thank you.

Great to find hardware items and even some deals on groceries at the same place

Had everything I needed for my project. My number one go to store.

Here you can still get great customer service. An associate walked me across the store to help me find the product I was looking for.

You know I really just love Menards the employees are so nice there. Menards is just my home my place to relieve any stress and just chill in their walk-in bathtub because why not.

Was able to get what I need and checked out quickly.

Personally I’ve never been to a Menards, I live on the east coast so there aren’t any around. Recently I’ve been hooked on your old Adverts that had Ray Szmanda in them, (way better then any Home Depot/Lowe’s Ad) Also RIP Ray, he has a charisma that just can’t be matched. Anyway as I was saying from what my friend Maxine has been telling me this place is the best place in America’s heartland to Relieve stress and vibe in your walk-in bathtubs. So if I ever get a chance to go on a road trip to Galesburg you can bet all 47 dollars currently in my wallet that I will be here at this menards. God Bless

The workers are very knowledgable and friendly, willing to help you find something or find some one who can:) will always shop menards, before i will go to lowes

It was a pleasure shopping at Menards and I found all I wanted!

Disappointed 😞. Was going to purchase an outdoor thermometer and it wouldnt ring up. Manager was called and she couldnt get it either. The product was less than $5. She wanted to know where I got it and i said just forget it because it wasnt worth holding other people up for $5. Told her the price but it has to be scanned. Miss the good old days.

Always a helpful person to know where to find what I need!

I will never go back to menards. I went for the contactless thermometer and four employees hand no idea what I wanted and it was in the flyer.

Great layout to store so people are distant from each other. quick checkout.

I needed to purchase a bathtub and surround and was having issues with the online system. I called the store and spoke to Ashley in plumbing, she helped me by doing the purchase though the system for me. Excellent employee, take note Menards this employee went the extra mile for a customer.

Great place big store great variety

Menards in Galesburg, IL is the best!! We enjoy going there. They always have what we need. If maybe not they sure help tremendously!!! My Husband is a carpenter...Menards is excellent! Thanks for your Menards!😊

They have EVERYTHING!

Good place to find plumbing, electrical, groceries and lots of things on my list.

Went to go into the store with me and my 3 kids. Got stopped at the door and told that they are not allowing kids in the store. Mind you Im a single parent. So I go outside and call to talk to a manager and she said that she will get me an 800 number to make me happy. Got nothing but attitude. Will never shop here again and will let friends and family know that are single parents of the same

Found what we wanted

Lots of stuff. Friendly associates.

Very helpful workers anytime Ive been in Menards!!

Just like usual, their staff was extremely helpful, and knowledgeable about the products in their respective departments. Always makes the process easier. Thanks!

Friendly staff and fair prices

The staff is always curious and helpful. I can find most everything I need with one stop.

Neat organized easy to find products. Hats off to manager

I absolutely love this store!!!!

Some days I have a good experience other days not so much. Yesterday I went to ask an employee for assistance and before I could get anything else, he walked away. Other days I get someone who is very helpful.

Always has what Im looking for and then some. Always friendly helpful workers!!👏

Always clean and friendly staff. Love their pickup department. Always on it with my pickups and special orders.

Great service and great prices

Great prices and good selection on toys.

The people at counter where you order wood and windows screw things up 9/10 times.

Menards is great,I needed help and the man helped me with what I needed.

Everyone is always pleasant.

Very helpful and courteous

Got what I needed and got right thru check out fast and was out in no time at all....

Clean lot and store. Very well maintained.

Very helpful workers, very friendly and of course lower prices! Awesome experience!!

Friendly and helpful staff.

My boyfriend and I felt very uncomfortable as we was being watched like we was stealing 2 5 gal buckets of mud

Great staff, but they should mutiny against who ever did the scheduling for Aug 31st. One cashier, front staff doing the best they can. 40 minutes waiting to have someone free up to rent the truck. Used the truck for total of 20 minutes.Kudos to Tabitha, Abby, Tyson, and Sully. They are the reason to come here.

Menards is stopping people without mask from shopping. More power to them. Thanks to all who were working today.

Menards is the best store around! Good help, quality stuff and the rebate deal

Great place.

My favorite store.

Very helpful and organized

I dont appreciate being told to wear a mask when I got medical problems when I have to check out at the store there

Pack a lunch if you ever need to contact by phone... Customer Service is something of a misnomer.

In and out, still doing the whole facemask joke. Decent selection of all tiers.

Had what i wanted still waiting on my rebate from 2 months ago

Needs more help

Friendly. Excellent service 👍

Always kind helpful staff.The 11% rebate helps too!

If I could offer zero stars I would. I attempted to go to the Menards in Galesburg yesterday and was told that I was not allowed to enter the store without a mask on. I attempted to explain to the manager that it I would be committing a felony by wearing a mask due to the concealed carry laws here in Illinois and they were unwilling to bend on mask guidelines. Just one day prior I was allowed to enter the Menards in West Burlington without a mask and noticed many of the staff in that store without masks. In addition to this issue, my daughter had contacted the Menards in Galesburg about their prohibition on children as she is a single parent of my 10 year old grandson and the caregiver for my 18 month old granddaughter. The manager told her that she should simply leave the unsupervised 10 year old in the car to care for the 18 month old while she came into the store. I cant believe this was even a thought.I realize that the COVID pandemic is something to be concerned about but this type of behavior is clearly discriminatory and in violation of the rights of our community members.

Wearing a mask sucks, if it wasnt for my Mom I wouldnt go in there!

Always very helpful.

I shop there personally and for work all the time, some times 3 times a day, and whenever it was in effect to have to wear a mask I always did, however sense the governor moved us to phase 4 we are not expected to wear one and for I guess the last couple weeks or something I have been just fine coming and going into whatever stores not wearing a mask, even menards, and today after spending longer in there than I wanted to sense they didn’t have everything I needed I get the the checkout and she tells me I can’t checkout if I’m not wearing a mask, well guess what it’s yours, and I went straight to Lowe’s where the very helpful young man helped me and wasn’t wearing a mask either, so thank you so much for the B.S. menards I knew I never should have left Lowe’s.

Well, this visit was not up to par. The flooring dept acted like they didnt want to be bothered. The paint dept was more concerned with scheduling. The hardware dept was kind and helpful. It makes me wonder what kind of work place environment they are experiencing .

Even through the remodel this store is keeping up their inventory and Ive been able to find what I need for a bug renovation. Huge shout out to Jay in building materials. Courteous and friendly. Id come back just to have Jay help me out!

Very nice and very helpful

Most of the staff, really nice, helpful and acknowledge of their department, I use this store every time that I go to Galesburg, I can get from groceries, pet products and materials to improve my house.At this time somebody had a bad day, happens to everybody but its better to leave problems at home and focus in our job not being rude to customers, I will be back in my next trip to get paint and more for sure, its a great place.

Much easier to shop and better supplied than Lowes

What a great place for authentic Mexican food. Beware the margaritas are a little strong. The owner has a wonderful personality. Ask for the green salsa!!

Save big money...

We can usually find whatever we need here! Employees are friendly too.

GREAT people here! We were there in the middle of a Tornado Warning & they made sure we were located in their Specific Storm Shelter Area of their building & kept Safe!! They were AWESOME!! ❤

I had to go thru the gate to the back the guard was rude when going thru and coming out.

If you have to keep pushing masks shut the store down! Mask are getting ridicules!

Usually have what we need every time we go. Clean, with friendly staff.

We shopped Menards for Christmas decorations and they are very well equipped.

I love this store. People are very friendly and helpful. They have a wide variety of products in the hardware department. And if I need a pizza they have that too. I shop there quite often.

Thanks to a very helpful friendly lady in the paint dept.I found what I was looking for and I was lost until she showed up. Theyre always friendly and helpful.

Very happy with the selection of Christmas trees they had. Came home with one and it is set up, very pretty.

Fourth trip for the weekend. Stood in line at customer service behind 3 people. After checking out, receipt caught in printer. (Happened to people in front of us, us and the next person, too). Person with key slowly wanders over to open. Ours had a rebate that didnt print. Were told to go back to customer service desk and theyll print out another. Walk back there and wait behind SAME people as before. After at least 20 minutes, she asks us what we want. Says well shell have to refund everything and then resell it to us. But wasnt able to handle it yet. We walked out! A good 30 mins just to try and get a receipt/rebate. System sucks!

Had just what I needed to fix my antique tractor.

Got a squirrel proof bird feeder

Contractor desk should be in front not far back corner

My visit was OK but I had to buy some Chinese junk while I was there. GO USA!

Always find what I want..usually enough staff to help the customers

Tina and Lisa were very helpful!

Not to bad try to price a three season porch but no luck they had all the stuff I needed

Didnt have what I needed out of a lot of stuff