This is our second vehicle to purchase from Mina Baher. The communication, transparency, and care he shows is fantastic! What a great new car purchase experience and we are telling all of our family and friends.Sincerely,Donnie & Kala

Our car broke down 5 hours from home. The service staff were so kind and helpful. One even offered to stay late until our car was towed in. They went out of their way to quickly determine if the correct parts were available and to get the repairs done as quickly as possible. They went above and beyond expectations and saved our vacation!

Brigette has always gone above and beyond to help me! She is so personable and I love doing business with her! You have a jewel in her!

Bridget was awesome to deal with. Great experience. Drove all the way from Austin to buy from this dealership.

Salesperson ( Kathlene ) was very thorough and knowledgeable. Would definitely recommend her and this dealership.

I’ve never in my life thought it would be a dream purchasing a new vehicle, I always thought it would be a nightmare! When I came into classic to trade in my truck, MINA BAHER was an absolute blessing with making everything as smooth and normal as possible. He cuts through everything that most people would overwhelm you with, tells you what you need, tells you what the plan in, and gets you exactly what you want. I got a 2021 GMC Sierra AT4. And he made it possible. Thank you so much from the bottom of my heart for making this truck a dream come true. This means a lot to me being it’s my first new vehicle and a step to never having to own a used one again.My wife bought her new Acadia from Mina as well and it took me less than 30 days to go in and trade in my truck, and we went with the same guy.. and if that doesn’t speak volumes.. I don’t know what will.

I had a great sales experience with Justin today. He was very patient and showed me every vehicle I was interested in. I ended up buying a Ford ecosport. It was a pleasant experience from beginning to end! I highly recommend you see Justin if you are in the market to buy a car!

The salesman Steve was great he listened to what we needed and helped us find it. The finance man Eric found us a good deal and put our payments in the range we wanted them. All the staff there was friendly and I would shop there again. Thank you all

Ronnie in Service took care of me, I bought my truck in Houston, but was living in Galveston while my house is being renovated, Oil Change and Tire Rotation was the fastest service Ive ever received anywhere. Ronnie was so nice, polite and got me in and out in no time. I will be back..

Car came into stock exactly when they said it would. Was prepped, clean and ready for us to pick up at our convenience.Great trade value and most everything done over the phone. In and out of the dealership with my new car in 45 minutes.Excellent!

I LOVE Classic as a whole. It seems like every time I come to get a oil change one of your employee name Jonathan is very rude. This time he was extremely rude. The young lady who was waiting on me was nice and friendly. When my car was ready I was standing up front to pay for my service. Jonathan seemed me standing he never asked if he could help me. another gentlemen that was sitting next to Jonathan I asked him if he could help me all I wanted to do was pay for my car so I can leave he told me Jonathan had my paperwork. Jonathan jumped out of his chair and said the f--- word and hollow he has his own customers to get. No-one else was back there but me. All I wanted to do was pay for my car and leave. I made up my mind that day Jonathan will be the reason for me not coming back there to get my car service.

Bridgette was awesome. She has a jar full of sales tags on her desk for a reason! Was no pushy or overbearing like many salespeople. Straight forward and to the point. This dealership also does NOT make you haggle with dealership BS MSRP add on fees and charges. 10/10 recommend.

Royce was very helpful in my transition to Galveston from out of state. He was patient, thorough, honest, and very informative regarding the options for my car. Royce ensured that I was comfortable with all of my decisions and that I was prepared for all of the steps I needed to take before, during, and after our meeting. I recommend Royce to anyone in the market for a car and look forward to working with him again in the future! Thanks again!

Service rep. was very helpful and informative. He researched My vehicle and made the correct prognosis. Very happy that He also was able to get the job completed a day early as well.

Love this place just bought our 3rd car from here for family members and will be back!

Twice i brought my car in to have the lever for the left back seat fixed, after it was supposed to have been fixed when I originally bought the car. The first time I made an appointment, but after the car was in the shop for 7 hours, I was told that the part never arrived and I would have to bring the car back another day. Last Wednesday I had a 9 A.M. appointment to have the lever fixed. I was there by 9A.M. because the girl at the desk said it would take awhile. On Wednesday at 4:30 I received a phone call from the dealer telling me that the car was not finished and I would have to wait until the next day to pick it up. The service department tried to say that I should have been told about how long the repairs would take. But, I was. When I called at 1 P.M. to check on the status of the car, I was told that they were just starting on the repair. I had to stay in Galveston Wednesday night and miss all of my appointments on Thursday because of the inefficiency of your operation. Everyone was very nice but I am not happy because of the inefficiency of your operation.

Bridget Gutierrez, is the best sales person I have ever done business with, because, she is experience in her product an caring professional. The entire Auto buying process, was best experience I ever had, from beginning to end.

Great help in selecting a car. Got a great value for my trade-in. Very positive experience buying a new truck!

Kathleen and Dave Robins are absolutely wonderful! They make you feel like family!Lindsey Miller

Mina Baher was helpful in every aspect, GM David F. was helpful as well. Great experience!

Friendly atmosphere helpful salesperson. Thank you Kathleen Robins for your helpfuland knowledge of vehicle.

I purchased a 2021 Tahoe from Kathleen Robbins. She went the extra mile to find the exact car that I wanted during a time that new cars are scarce. Exceptional customer service with a beautiful smile. I’ll be back. Thanks Kathleen.

I was really impressed with my experience at Classic Cadillac Galveston. I have purchased many vehicles over the years but my experience hear exceeded my expectations. Royce my salesman explained everything in detail with no pressure and financing was quick and easy. Everything that Royce told me was on my invoice NO hidden fees and no pressure to purchase additional warranties. I loved my experience and my new 2021 XT6. I am recommending Classic Cadillac Galveston to ALL of my friends and family.

Jonathan is the very best service manager I have ever experienced. Top-notch at saving you money and getting the job done on your car whatever the need might be. He just runs around like crazy, taking care of multiple customers all at the same time, always pleasant, always professional.

I purchased a new Tahoe from Classic Galveston. Vehicle was Delivered to me in Austin. No hidden fees or dealer add ons. Definitely recommend this dealer! Kathleen Robins was Awesome!

Extremely satisfied with the whole process and their customer service representatives. I purchased a vehicle in 2019 and thought that was the last time we would contact them for anything since it’s over an hour drive from my home. My vehicle purchase included 2 oil changes and both times I’ve had such a difficult time getting my local dealership to locate them on the system... Every time I would call this dealership(Galveston) they found the service on their end and were so helpful to the point where they called my local dealership and explain the whole process on finding those services because the representative would not understand that I did not purchase the service because they were ALREADY included when I purchased my truck. The lady in the service department I was in(my local dealership) made me feel like I had no idea what I was talking about because my “service expired in 2019” so I really appreciate Galveston dealership representatives going above and beyond to help me resolve my issue.

Great, fast and friendly service. We are grateful to have such a fantastic gem on the Island!

The dealer had the vehicle in stock and was as described, I made the 2hr. trip and was taken care of in a timely fashion. Every one at the dealership was courteous and professional answering my questions and showing me the features of the vehicle. The buying process was smooth and fast. Overall one of the best experiences I have had purchasing a vehicle.

So many things went wrong hard to determine where to start. Dropped truck off for oil change, issue with auto stop/start and question about truck jerking when backing up or hard shifting during acceleration. This is a certified pre-owner GMC truck with 34000 miles when purchased a few month ago and we had driven about 3000 miles since purchased. The reason for the stop/start was determine to be weak battery (how did that pass the certification but like the tires if seems bare minimum is require to be certified by GM vehicle) they couldnt reproduct the jecking or acceleration issues. The oil change was not done and have to return for that. So after 10 days nothing was done except a muti point inspection. Covers for battery terminal were left in passenger seat and had to wait while they got installed after a long wait just to find my truck in the service department. Please note I also purchased the extended warranty during the purchase purchase and assume I wasted that couple thousand going forward. The purchase and service at this dealership has not been a pleasant experience and willing to express my opinion to other about both.

Sales person was right on point with what I wanted, received a fair trade in on my vehicles and received great financing.

My experience buying a new truck was a breeze. David wallace is very knowledgeable and helped me out along the way making this car buying experience simple. I would definitely recommend him to friends or family in the market for a new vehicle.

Everything went perfect. The guy that did the work on my car was nice and professional. But the oil change and rotation took and hour and 25 minutes. Really ?

Royce did a excellent job in putting me in a 2021 Buick everybody that was so nice thank you

Service department is a joke. Had our car several times over several months. Charged warranty company for parts they failed to replace and ended up with us responsible for a new motor. We got GMC involved at the request of the dealership we purchased vehicle from. We took all correspondence and pictures. Also showed our oil change records. Yet Classic told GMC we only changed oil twice in the lifetime of the car. Service manager is never available and Service writers can never answer any questions.

Five minutes before we leaving for the Galveston, I saw they posted a advertisement in an app, then we decided to take a look. If you tracking my posts, you might notice that we were in the market for a long time. However, we disappointed with the sales in Houston so much. Most of them were pushing and eager to take your money out. They kept smiling, but once you showed your hesitation to the vehicle you may not like it that much, they could be very rude. Just keep asking you why you don’t spend money there, or forcing you telling them your bottom line. Especially if you decide to go, ninety percents you are going to meet their managers. If the manager is an old style guy, congratulations, he/she could give you a warm goodbye. If the manager is well dressed, wearing a big ring, or a omega, 95% the manager will give a lesson for what you missed without making deal with them, like you are the most full client in the world. But here is different. Their sales may not pass you a bottle of water, but I swear the smile on their faces are so sincerely. It’s not that big. A small building for all the GM brands. No pushing, no blaming. You just need to talk with one of them like talking with one of the stuffs working for the gas station next to your house. I think if you want to get a GM vehicle, no matter New or used, just heading for here with your family members as well as beach chairs!

Excellent dealership which took all of the pain out of buying a new car. Our salesman Royce was the best!

Excellent service from our Sales Rep - Kathleen. She was extremely patient and very knowledgeable. Kathleen listened to all of our wants, needs and went beyond to find us the right vehicle. This dealership made the purchasing process easy.The finance team helped us tremendously by finding all the best options for us to consider regarding leasing or purchasing and broke it down for us.Classic Chevrolet Galveston GMC Chevy & Buick also offered us a very fair and favorable price on our trade-in as well. All around — great experience thanks to Kathleen and all the departments at this dealership.

Friendly customer service, fixed the problem based on what I told them what I was hearing a noise in the front end, provided a rental while my car was being fixed…thank you!

They made it an easy and smooth transition into my new truck. I have never been in and out of a dealership in less than 2 hours. They were awesome.

Fast, friendly, knowledgeable sales associates along with fair pricing.

I dont go anywhere else. I know I will get a fair price and honest sale

I purchased the vehicle for the most part on line. I did drive from Hou to Galveston to complete paperwork and pick up the truck. I think that Classis could gain greater advantage by promoting local tourist attractions. My wife and I went and had lunch on the strand while the vehicle was in make ready and recommend you offer a discount or voucher to a local venue. I believe they would appreciate it and Classis would get more foot traffic.

Was looking at some new whips!!!! Lol jk I was turning around.

More than i was quoted, but the work was done so what could i do.

If you are looking to buy a car then talk to Steve. He was so kind and really helped me stick to my price point. He showed me vehicles within my budget and was very honest about when I would go over it. He definitely made us feel welcomed and got me out the door with what I wanted. Thank you so much for all your hard work today and we will be back in the future.

So happy we were finally able to purchase locally in Galveston after many failed attempts. We got what we wanted on our trade in vehicle, felt like we got a good deal on purchasing the vehicle we desired and overall the process was very smooth and stress free. Big shout out to Jeff for taking care of us and making the whole process fun and exciting. We are looking forward to being a repeat customer of Jeff’s and being a part of the Classic family!

I had to return to the service department 5 times to finally get resolution on my vehicle. They had my vehicle 2 weeks the first instance and sounded surprised when I asked when it would be ready. the finally time they had it for a week with no updates during that time. They where all friendly and wanted to get my issue resolved, it just took a very long time and numerous returns to finally get resolution. They also have an extremely long wait time for loaner car when work needs to be completed for warranty work.

Awesome Job..Great and friendly service..

Was a great experience with the sales man... Steve!!!

Very nice car shopping experience. Royce is a very nice salesman, he genuinely helps the customer, no games played.

Eric Munoz was first class. He showed us a every car we were interested in from Buick, Toyota, Ford, and Chevy. He never pressured us to buy, and stayed after the dealership was closed to get us into see the lovely finance lady Debbie (another great employee).

On 11/09/20 I traveled to Galveston from Dallas to purchase a truck that I saw on line. When I arrived, I was told that this particular vehicle had been sold. I spoke with Mina who went to work to find me another vehicle. He found me a truck that had even more options and made me an even better deal! Mina is an excellent sales person who works very hard to please the customer. I am a very satisfied customer and would definitely recommend this dealership and Mina to anyone who is interested in purchasing a vehicle. Hollis - Dallas

Life has changed during COVID-19 but the care and concern for service and safety are still there at Classic. The service crew at GMC is still on their game and that is a great relief for me. Thanks for all your help. Gene Gill

Great customer service from David W. Purchase process was smooth. They gave a good trade in value as well. I am so happy with my new xt4 Cadillac.

Every one was so nice, My salesman -Mina was the best he keep me updated on the processing of buying my new car . And by the time I left your dealership I felt like I had made a new friend. Mina is the best salesman and I will tell everyone to go see him at Classic Chevrolet -Galveston

Royce Seay handled the purchase very well remotely. I didnt need to come to the dealership. All done online.

Great place for service ! I will buy my next vehicle here The one I have now I bought before I moved here

While staying in Galveston the check engine light came on (on our 2020 Equinox) and we received a notice from OnStar that our engine needed to be serviced within 1 day. The vehicle was very jerky upon take offs and sluggish while driving. We immediately went to Classic Chevrolet service department. We were told they couldnt check it for at least 3-4 days. We have less than 4,000 miles on this vehicle and fully under warranty with GM. Also because we live in Michigan and winter in Galveston our vehicle was purchased in Michigan and not from them so they would not provide a loaner even for warranty work. I wasnt aware of this policy with any other GM dealership I have ever been with. I will absolutely be sharing this information with the entire group of Winter Texans who we associate with while here for the winter. The service person did not even want to talk with us and her only focus was that we didnt buy from them and they were so busy because of the weather last week. Will not be back for any reason and we definitely not recommend this business.

Quick and easy! No more spending hours at the dealership

Everything was handled so great just like I am used to at Classic. Heather did an excellent job getting all the paperwork and loose ends taken care of. I am really excited to have my Encore GX. I had to get the car with the moonroof. The red color just made it all better.

Everything went just right. Friendly and efficient staff. Mina is great!

Rude, will never set foot in your dealership or service department again.

Royce was very helpful and direct. It was a great experience overall!

Chris Santiago was great. I’m in love with my new wheels. Thanks!

Really liked the fact that the dealership as a whole worked together assuring I got what I wanted to purchase transition from my previous vehicle Ford to my new GMC was smooth, great experience.

Everyone at the dealership is always so helpful. There is always a great selection of vehicles on the lot.

This was by far the worst customer experience I have ever experienced and wish I had used any other shop than Classic. My car would not start towards the end of September. I had it towed to your dealership and talked to John about contacting my insurance for a claim because he suspected water damage to the engine. I initially asked to be notified if there were any issues because he mentioned he would be handling the insurance. I waited two weeks because I did not want to bother the shop only to find out he had not heard from my insurance company, so my car had not been worked on at all. I called my insurance and had the issue sorted out that day which could have been sooner if I were notified by John what was going on. I waited another week and called John to find out there was another hold up with the insurance before starting on the car. I once again got that taken care of that same day by calling the insurance but was not notified by John, so another week was wasted. The following week another issue arose with the insurance regarding a missing turbocharger on the engine ordered and this took extra time I did not have my car. I was forced to use my insurance policy to rent a car that ran out in October because of the delay with servicing my vehicle. At least once every week in November I called to check up on my car because John never called me for an update, and I wanted it to be able to visit my family for Thanksgiving. During the whole month of November, I was relying on friends to give me rides to school, work, and to get groceries. As Thanksgiving got closer to when I would go on break from school I had to call more frequently, and John kept being extremely vague about when my car would be done. I put a final request to have it by before 1pm Friday November 20th to leave right after my exam since I have a long drive. I was not able to get my car until 6pm that day which made me wait to take off until Saturday. After having my insurance pay almost $4,000 and almost waiting 2 whole months for the work to be finished, I was expecting my car to be in working order. Halfway through my 7-hour trip home my engine light came on and I was unable to accelerate past 65mph making the last stretch home terrifying being nowhere near a place to get my car checked. I made it home and had my car looked at with a local mechanic shop and they found out the turbo that was charged extra from the engine was installed incorrectly causing it to leak and cause damage to my car’s catalyst converter which both had to be replaced AGAIN back home. Thankfully, I was able to get my car within a week of service down here with constant communication from the shop compared to working with Classic. I will be talking to my insurance to see what can be done about having to pay for service that was not performed correctly, I will be warning classmates about using your auto-shop, and I will be filing a formal complaint with the DMV due to the improver service to my vehicle.

Its always a pleasure dealing with a bunch of pros that understand the retail automobile business. Great job at keeping it simple, easy and going the extra mile.Thanks to everyone at Classic,Mike Meadors

Took my car in for 3 recalls on my first visit, they messed up the transmission and turn signal, brought it back, kinda working when I left upon returning it again, got a mile down the highway both issues still same the second time happened again, wont go back there ever.

ALWAYS A GREAT EXPERIENCE, LOVE THE FAMILY ATMOSPHERE,

My wife and I stopped by Classic Galveston mostly just to get educated on the differences in Tahoe, Suburban, Yukon and Yukon XLs. Marc met us at the door and offered to help. He spent ample time educating us on the differences, set up driving experiences, clarified what we gained/gave up among different prices, models and options. Because Classic has Ford, Toyota and GM products he even set up a test drive with an Ford Excursion XL to help us narrow down the choices.We were clear at the beginning that we did not plan to buy that day, however he did ask if he could give us a quote on the Suburban LT that we clearly preferred. He did and we agreed we needed to think about it. After sleeping on the decision, we called Marc and indicated we were interested in the Suburban and that we wanted to drive to Austin that afternoon if it could be ready. He got it all arranged, we left with our new Suburban and had a wonderful first trip. All worked as advertised. Classic is easy to deal with and applied no pressure for the sale and met our price objectives. We plan to shop there again.Thanks Marc for making this experience easy and hassle free.Mike and Judy

Excellent customer service, they will take of you even after you bought a vehicleYou must see David W. he’s so professional no pressure and outstanding salesman10000% recommendedTraveled from CA to get a CPO Canyon100 % satisfied, would buy again !

Car started having trouble on 04/14/2021. Was told to bring it back in the morning of 04/15/2021so they could diagnose and work on it. Car was dropped off at 7:30AM. I got off work at 430PM. Called once around 1:30 just to see what was happening. Was told nothing had been put in the system by the technician that they would call me back. Never heard anything so i walk over to the dealership, through the ford side and toyota looking at all the nice shiny cars. When i arrive the nice lady goes and checks on my vehicle only to return and say well he just pulled it of the diagnostic and its saying the emissions system is bad or something wrong with it. But that the technician test drove it and it seems there’s something else wrong with it besides the 02 sensor. We’d have to replace the 02sensors before we can find out whats wrong. Thats not the good part. She sees I’m visibly upset and i become agitated. She then begins to tell me that my car is not the only car that the technician has, and that he’s been working in 2-3 cars for the past week or two. Like come on that is just poor customer service.

Quick visit for an oil change this morning. Good price and comfortable waiting areas with coffee.

Just drove through parking lot to find classic Honda

The a/c went out in my Trax, and my salesperson, Kathleen Robins, was instrumental in getting my car serviced quickly. Tony Hyden, the service manager, and his department did an incredible job by repairing my a/c quickly. The condensing unit had to be replaced and it needed freon. When I took it in, it was blowing hot air. When I picked it up, it was blowing the coldest air you could imagine! I am grateful for the excellent service! I have and will always purchase my vehicles from Kathleen Robins. She is the very best!!

I Took my truck for an Oil change and when it was done the gentleman who took care of me told me the tech spilled oil on top of and around the engine and he tried to clean it up.The oil dripped all in my driveway and there was not any there to begin with. About two days later my check engine light came on and we looked at the engine and noticed all my fluids were low. I took it back to the dealership they ran a scan on it reset it and I asked them about the fluids and they told me they don’t fill them up they only let you know. I was not told that any of my fluids were low. I would think that would be a courtesy for them to do.

Purchased a 2017 Silverado LTZ Z71 from a dealership in Duncanville. However I noticed a serious shaking after I had the vehicle several weeks. I took the truck to Tony, the service manager, for a ride along. Although others had blamed the problem on tires and other things, Tony quickly diagnosed the problem as the torque converter. He knew his stuff and arranged a service appointment with Austin, his service rep, the following day. I was impressed with the knowledge and customer service they provided. Thoroughly recommend them.

Very attentive. Very sufficient. All around care for my vehicle

I knew the exact car I wanted before coming to the dealership and where similar vehicles were in the greater Houston area (I had exact packages, colors, features, etc. in mind). However, I was still open to shopping around if the car had what I was looking for. I worked with Steve Gilbreath (the TrueCar sales rep) and he was very meticulous is showing me cars with all of the features I was wanting. After a day of test driving, I was still set on the original car. With a little haggling, I know I got the absolute best deal on this vehicle. I was in contact with the only 2 other dealers within 200 miles with this EXACT car, and Classic beat their absolute best offers. They also came in lower than Edmunds, TrueCar, and other online car cost suggestion sites. The financing was easy, and the rate I got was better than my personal credit union. I highly suggest purchasing here.

Chris Santiago did an amazing job! He was very patient and listened to my needs. I want to say I was not an easy client. I knew what I wanted but had a budget which made it more challenging but he did it! He found me my dream car within my budget and I couldn’t be happier. I highly recommend him and Classic Chevrolet in Galveston.-Brenda L. Matzar

Julie was great and very helpful

Jeff Johnson is a pleasure to work with and always willing to assist in any way possible. The service dept was pleasant and expedient in performing service and always willing to serve!! Amazing dealership!! I will be back to purchase my next couple of vehicles soon.

Another great visit today with Jonathan Chumley, he helped me with best decisions on my 2014 GMC Sierra. Today was something so simple as tire balancing, I will be purchasing tires from y’all very soon and Mr. chumley will be definitely helping me with my best outcome. The service team as well was amazing. Thank you again classic Chevy!

Stopped by to get an oil change... Good and fast service... Just one little thing... Please get some more guys magazines... The selection was not good...

Got there early one of the first to be seen,explained what i needed and was completed in a short time thank you

Steven was great, we were in and out with our new car in less than 2 hours.

My work was all covered under my warranty. Therefore there was no cost to me. I did notice some prices on the board seemed pretty steep.

Thanks, Heather Tucker, for taking time with me in searching for a new car and making it happen. You are truly a woman of your word. Words can not describe how you have made me feel. You are truly a blessing.

John Bishop made me open my eyes again after my first trip there I will be coming back only to do business with John Bishop he is a good communicator and I felt comfortable with him he took care of business

Dropped in for a oil change & service. The service was completed within the hour and half they had stated. Everyone was friendly & responsive.

Everything was great! Carol was awesome and every person I encountered was nice! I appreciated the ride to work and the gentleman that dropped me off and picked me up was friendly! This was a great experience.

The staff at Classic in Galveston are the BEST!! Very professional yet also laid back and easy to work with. They made the entire process very easy! Thank you for everything.

Steve was very helpful in getting me my new 2017 Toyota Rav 4! Thank you for the stellar service, and I am glad to support this local dealership.

Great I was helped and I was in and out great experience

I have never used them myself but did interact with service a few times and have always been friendly

Service was great and very prompt

Jose was such a pleasure to work with from the application process to us driving away with our truck. He had all of the paperwork ready by the time we arrived at the dealership, which minimized our time spent there and also allowed for us to arrive there close to 7pm.

I rate you best dealer in the Houston greater area. Thank you for your courtesy to your EV customers and providing electric charging stations in a such important location.

Transparent. Had the vehicle available and made an ace payable deal in short order. Local dealership for future service. Had a vehicle immediately ready when I arrived for my appointment for a test drive