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Verizon Authorized Retailer - Your Wireless
575 Stewart Ave, Garden City, NY 11530, United States
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Verizon Authorized Retailer - Your Wireless

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Ji
Review №1

Chris was amazing at customer service and concern for his clients. He made sure to take care of us while also tending to his other customers simultaneously. He was courteous, professional and always engaged with managing with his clients. I appreciated his professionalism and kind approach with ensuring we were satisfied. Highly recommended!

an
Review №2

The staff were courteous honest and efficient. Renado was excellent and got me back to work quickly

Er
Review №3

Met with chris this was the best customer service I have experienced. Got a new phone and he transferred everything for me and even told me how long it would take so I did t have to sit there. Also helped me with my account. Chris is the best

Ja
Review №4

Chris at the Garden City location is the best Verizon representative I’ve ever met. I only trust him to handle my new phone upgrades. Highly recommended to all friends and family. It’s a pleasure to work with Chris vs a nightmare at most other locations.

Br
Review №5

My husband and I went to Verizon to discuss a bundle package because we were not pleased with the price value for the services we were receiving from Optimum. After much discussion with Aaron and the detailed overview he provided, we immediately made our decision to change carriers. We look forward to being among Verizon customers.

Th
Review №6

My husband and I had a simply wonderful and surprisingly easy time of upgrading to an iPhone 11. We are in our mid 60s and are not all that savvy with today’s technology BUT Renado was unbelievably patient and informative and HE ALONE was the reason for our very satisfied experience at this Verizon store.I will recommend this location time and time again…. Thank you and THANK YOU RENADO!!!!!

Hu
Review №7

Amazing service! Renado was amazing and super helpful. So patient and helped me get through a huge mess to buy a new phone. The other stores were not so compliant as for the corporate store in garden city. This guy was amazing and the store was great with fast service!

Jo
Review №8

Professionalism through and through. Chris went above and beyond. Had several issues and Chris knew what to do. Strongly recommend this store/Chris/Verizon. Great service.

Be
Review №9

It was an absolute pleasure working with Renado at the Verizon store! I was prepared to make a change in service and this salesperson was so pleasant, knowledgeable and made me think twice about moving on. He worked with me to determine what products best fit and I’m very happy with the outcome! Excellent customer service!!

Ly
Review №10

Fabulous! Chris and Bryant were absolutely wonderful assisting me. Bryant helped me when I was in a panic as my cell was jammed. Chris was very knowledgeable and patient helping me with another cell problem. He gave me wonderful advise with which phone I should purchase. He spent over an hour on many visits to his store. I have never received help or courteous associates at any other Verizon location. In fact, other local stores have rude sales people that are very dismissive.The staff at 575 cant do enough for you. Please only go to this location for all of your Verizon needs. Your expectations will be exceeded and you will so glad that you did.

De
Review №11

Chris was very helpful during both visits, very knowledgeable answered all my questions regarding all matters not just the upgrade I was there to do.

Ju
Review №12

This was the best experience I have ever had at a Verizon retailer. Very helpful, friendly and knowledgable staff. I highly recommend this location!

Ja
Review №13

Aaron was professional, knowledgeable, helpful, and transparent to every step along the way of our process. We traded in 4 phones, he had us up and running in approximately and hour. Totally nailed it and treated us like valued customers throughout. Bravo Aaron and thank you!

We
Review №14

A great Verizon store! Chris, the manager, was professional yet personable. They attended me quickly and took interest in my situation. I would definitely recommend the staff at this location.

Su
Review №15

Chris made a new friend with me. He assisted with transferring my account. I have six lines, in addition to getting new phones. He had so much patience. I definitely recommend anyone who need help or want to transfer to reach out to him. He is very knowledgeable. Great job! I’m not easily impressed.

Ka
Review №16

Angelo & Chris at the Garden City location were amazing - we continue to have an excellent service at that store and decided to travel there fromBrooklyn since having poor service in other locations. This is our go-to spot! Thank you Angelo & Chris!! 👏🏽

Ma
Review №17

Chris helped me and was very nice and knowledgeable. Highly recommend!

Jo
Review №18

This was my second transaction with Jamie over 3 weeks. When I walked into the store immediately remembered me from a few weeks ago.On both occasions she was friendly, courteous and knowledgeable. My latest purchase went very well thanks to Jamie’s.

Ca
Review №19

Chris was absolutely phenomenal. He was knowledgeable, helpful, and very patient. Excellent customer service. I recommend this store anytime.

An
Review №20

I visited the Verizon store at 575 Steward St, Garden City, NYChristopher Suazo assisted me and took care of all my needs. He is very knowledgeable, explained everything to me and answered all my questions; he assisted me in trading in my AT&T iPhone, purchasing a new Verizon iPhone and transferring my phone number to a Verizon account. He made the entire transaction simple and easy for me. I would have like a larger selection of phone cases to choose from for my new phone, nonetheless, it was an excellent experience.

De
Review №21

Excellent experience yet again. Have visited Chris on several occasions with various device issues. He always has an answer and quick solution. Never felt rushed. You’re addressed the moment you walk in the door as they personally provide an assessment of who’s ahead of you. You’re in good hands with these folks!!

Su
Review №22

Working with Angello and Christopher on getting a new iPhone was so professional and helpful!

Co
Review №23

Aaron was great in assisting me, very patiently answering all of my questions, giving me detailed options, setting everything up, and still getting me out in time to make another appointment! Fabulous service!

Mi
Review №24

Christopher (Store Manager) was awesome to work with. Hes knowledgeable, helpful, friendly, candid, and customer focused. He listened to my needs, suggested the perfect fit for my budget and goals, and got me all set up in 40 minutes. Well done!

Ke
Review №25

Chris was excellent. Very knowledgeable and personable and looked to get the best deal for my needs. He made the whole process a painless experience.

Sa
Review №26

Christopher was extremely helpful in what I needed. He solved my problem quick and easy!

Pe
Review №27

If your looking for an a staff which primary concern is needs of its customers, look no further Garden city, NY Verizon is by far the best and most customer needs savvy staff i have ever encountered. To begin Christopher was incredibly accommodating in pointing out what plan as well as what phones would serve as my best options based directly off my current needs, and i could not fit on this page the lengths at which Christopher went to make me feel not only welcomed but more over part of there family, i also encountered Aaron which took me through every part of the process of purchasing and making sure i knew all details of the transaction as well as what to expect moving forward with my plan, not to mention everyone inside was harmonized with the same respectful hospitality Garden City, Ny’s verizon staff is truly Long Islands finest make sure to stop by for all of you Verizon wireless as well as any of your Verizon fios needs!

De
Review №28

Chris was patient he definitely knew his product and explained everything to us we would recommend him he is the best Dennis and Cathy Kelly

Li
Review №29

Angelo was very helpful and professional, I had a great experience picking out a new phone.

Ha
Review №30

Renado was very helpful! Excellent customer service!

Li
Review №31

Great staff at Garden City location on Stewart Ave. Very helpful!

Ma
Review №32

Excellent customer service. So professional and helpful.

Ri
Review №33

Hector was very knowledgeable and very patient with me. I am very happy with the phone that I bought from Hector and I highly recommend his customer service. He Knows his stuff and is very friendly and engaging with customers.

Ra
Review №34

Very helpful and polite even with customers that needed more attention! Keep up the great work.

Di
Review №35

A very pleasant and professional Verizon representative, Bryant, took care of me at the Verizon store on Stewart Ave in Garden City. I live in Kew Gardens, Queens, but drove to Garden City because I have always had an excellent experience at this location.

Ed
Review №36

Chris was amazing he wasnt pushy and that is what I like! He knew what I was looking for and helped me in choosing everything I highly recommend!!!

De
Review №37

Wonderful experience at Verizon. Both Renado and Chris were extremely helpful, knowledgeable, and kind with setting up my new phone. 10/10 experience, thanks!

Pa
Review №38

Extremely pleasant and helpful. Willing to walk us through the process and answer all of our questions in a clear, easy-to-understand fashion. Made an effort to get to know us and connect with us on a personal level. He was so friendly and supportive, this is my new favorite Verizon store and I will be returning for any and all of my tech needs. All the employees working were doing a great job.

Ma
Review №39

I’ve been coming to this store for years. Jess, who is now in management, was always my “go to”....always taking phenomenal care of me and later, my entire family. As she moved on, she recommended Chris, who has been nothing short of amazing. He always goes over and above, he’s NEVER trying to upsell, but rather is always looking to do what he can to keep our bill steady, to the point where I’ve sent my kids into the store without me and I never had to worry about them being taken advantage of or coming home with a bunch of features they didn’t want or need. Honest, friendly, beyond helpful. I’d highly recommend the store and this crew.

Po
Review №40

We switch from Att&t to Verizon. Got 4 new phones. Angelo was amazing guiding they the process and help us getting the best deals. Everything went seamless. Great job! Thank you!

Gu
Review №41

I switched from AT&T to Verizon and Chris helped me and my wife set up our accounts seamlessly. He had great knowledge about the different products and services and a tremendous amount of patience when things got difficult switching our numbers. I highly recommend going to this Verizon Wireless store for all your Verizon Wireless needs. I wish Chris and his staff continued success in all their endeavors.

Am
Review №42

Christopher was great at helping me with my options. Very polite and knowledgeable. Will definitely come back to this store for him.

La
Review №43

Chris made me feel at home while he was reviewing my upgrade. He took the time to find as many discounts for me as possible. I always come to this store for my phones and accessories

De
Review №44

Chris was very helpful. He explained the new plan to me and the different phone options. He had great customer service skills. I will continue to come to this store for my mobile phone and wireless plans and refer my family and friends here.

Ro
Review №45

Chris at Verizon Garden City provided exceptional service. He was patient when I couldn’t decide which IPhone to choose. He needed to order the phone and it was refreshing to know he remembered me days later when I returned to pick it up. He is a great communicator and made the process of transferring my data seamless. I left there so happy with the service that I wanted to make sure that everyone know of the special person that worked at Verizon... thanks again!!!

re
Review №46

Cris and David where both super informative professional caring towards our needs. They understood our situation and our finances and got us the best deal and even saved us money, im super happy with the service I received from this location in comparison to other local Verizon’s I would highly recommend this place and both Chris and David for your Verizon needs.

Ca
Review №47

Christopher helped me switch phones seamlessly. He had great knowledge and a tremendous amount of patience. I highly recommend going to this Verizon Wireless store for all your Verizon Wireless needs.

Ti
Review №48

Amazing Experience with Christopher. Quick, Fast, and Easy!!!

Ya
Review №49

Hector was informative and made sure I got the best deal and plan. The upgrade was quick and painless and I love my new phone IPhone 12 pro max! Hector was professional and courteous. Thank you for a great experience!

Sa
Review №50

I met a wonderful person by the name of Chris who was very helpful and made my day. I was stressed when I arrived because my previous phone got moisture in it and I couldn’t do anything with the phone. I was in fear of losing my contacts and pictures.I usually go to the Rockville Centre branch but they were closed.So I decided to come to the Garden City store and I am happy I did. Chris was very professional and very knowledgeable. He took the time to walk me through the features of the phone and was very patient. I am a woman of a certain age and not very good with technology but I now have a lot of confidence now and feel like I have been brought to the 21 century. I notice while I was waiting Chris interacts with all the customers very professionally and is truly an asset to your store and company. I would give him excellent across the board with his customer service skills. My brother needs a new phone and I will definitely be sending him to Chris.

EL
Review №51

Today i was in the store with my daughterfor buy a new phone i was waiting for a representative and they never take care or me the guy call each customer go after me Bad service

Je
Review №52

The manager Chris provided exceptional customer service!! He took his time explaining everything clearly and took his time helping us. He definitely goes above and beyond to make sure his customers get exactly what they want. Will definitely return!

An
Review №53

Angelo was a pleasure to deal with.Showed professionalism and had the patience to deal with an older person.Thznk you Angelo !!

La
Review №54

I found Christopher to be very knowledgeable and efficient. He answered all of my questions, helped me to select the right phone for my budget, and completed the transfer process very quickly. While taking care of me he greeted everyone who entered the store. I will always use this store for my Verizon needs. The entire staff is cordial, patient, and shows interest in helping the customers.

An
Review №55

Dont like it to much. They are ok to sell you something, but not so great if there is a problem.I rather go to Stewart Ave.

Ke
Review №56

Went in to buy a new phone, there was no waiting, told him I wanted the new Samsung Galaxy S20 they had it in both white and grey. Ended up getting the S20+ to be able to put in my sd card inside. Offered to help me move any of my stuff over to the new phone, but I declined. Process was quick, and simple.

S
Review №57

Renado was great great great!!! More patient than anything 😊

Ke
Review №58

Amazing customer service at Verizon Garden City! Chris and Angelo answered all of my questions and even provided me with helpful tips. Fast and efficient, and very clean too!

Ja
Review №59

Chris is one of the most knowledgeable phone salesman I have ever had the pleasure of dealing with. Very happy to know he is apart of the Verizon Team

Ch
Review №60

Unbelievable service I worked with Chris upon entering the store he was very professional and sweet, patient, cleanliness at all times and attentive to my needs I am not some that knows a lot about this cellphone stuff but he made it very easy for me to understand from beginning to end! Customer at this store for life!! Feel free to contact me for any additional comments.

Tr
Review №61

Get excited, DJ was awesome!DJ was delightful to work with. He knows all the products and Accessories. He made it painless. Thank you DJ for your hospitality and professionalism.

ti
Review №62

Fantastic serviceChris Suazo went above and beyond.

Sh
Review №63

Angello was very helpful and kind. I appreciate his customer service and willingness to help. He set my phone up in no time !

Ni
Review №64

I bought a new flip phone but for reason it couldn’t be programmed quickly, the regular way at his work station. Chris(store manager) called his tech support( also very helpful and pleasant) who tried in vain for about 45mins unsuccessfully. Finally, he suggested i bring my old phone in and swap the sim cards out for the new, which i did. Within 5 mins, the old one was programmed with new phone. He was also able to solve, not a troublesome, but long standing problem with my account. I have been with Verizon and its predecessor and having cell service for over 25years and at times have threatened to leave them, especially with the variety of choices availability now. The ONLY, thing that keeps me, since they’re generally more expensive than their competitors, is outstanding service from employees like Chris. Kudos to him as an outstanding, knowledgeable and helpful employee.

Al
Review №65

Angello was the most helpful person! He worked with us for hours multiple times and got us the best deal for our new iPhone 12 pro phones. If you ever need help go to him!!!

Fe
Review №66

Chris and Angello were super attentive and they provided solutions to all my needs. They were also able to set me up with FiOS for my new apartment. Thank you guys so much!

Ca
Review №67

Bryan and his manager were so friendly, patient, knowledgeable and efficient!

Za
Review №68

Chris was very helpful and informative. He made the process quick and easy!

Mi
Review №69

Great customer service, very helpful and great experience at this store, after I came from another store which was the worst!

Ke
Review №70

My experience with Chris this evening was exceptional. He explained everything to me so I would relay it back to my husband in another state so we could make a good decision. Thank you again Chris

De
Review №71

Went to look at the smart watches and was helped by Angello. He gave me the information I asked for and ended up leaving with a smart watch, which he set up for me. Nice and easy.

jo
Review №72

Chris at the Verizon store on Stewart ave in garden city was beyond amazing. He was so patient and caring. I felt blessed to have found a go to place where I know the agent will be honest and forthright.

Ji
Review №73

Great service from whole staff, will be coming back for any help i need

Em
Review №74

Renado is incredibly efficient and helpful

ro
Review №75

I purchased a new phone from Verizon.com. They weren’t going to be able to get it to me for four days. I noticed this Verizon retailer on Stewart Avenue in Garden City and it would be ready today. I went there about 5:30 1/2 an hour before closing time. The employee was very nice, we kept our social distancing during the quarantine. He explained everything to me, gave me a receipt and I was able to go home and set it up very easily. I was very happy.

Ju
Review №76

I had an excellent experience at Garden City Verizon. I walked in with a damaged iPhone and desperately needed an upgrade. Juan addressed all of my concerns and got me into a new IPhone 11 Pro. He took extra time to ensure that my phone never got into such bad condition again, by recommending insurance, a great phone case, and applying a screen protector.

Na
Review №77

Chris was incredibly helpful and answered my many questions! I’m thoroughly happy with the service and my purchase!

Pa
Review №78

Christopher is an excellent resource and asset to your organization who gave me friendly, efficient and professional service. Thank you

Da
Review №79

Bought the flagship iPhone 12 Pro Max-Apple wouldn’t let me in to shop for accessories- but Verizon was there to show me how to swap SIM card from old phone and get accessories- Great job Guys.

Sc
Review №80

Chris was super helpful and pleasant on the phone, they had what I needed in stock, and he was even better in person. Very patient with all of our questions, and very knowledgeable as well. Definitely recommend, we will shop there again.

Ro
Review №81

Angelo was very helpful and patient really great service.

Ja
Review №82

My experience with Christopher was pleasant. He was able to complete all my needs as far as answering my question and concerns. He did it . Job well done . I got the phone I wanted .

Gi
Review №83

Went in to trade in my phone for a new one, Chris helped me out and was very professional and knowledgeable highly recommend this location.

ma
Review №84

Awesome service Angello znd Chris great help love our new phones

Ge
Review №85

He was amazing the moment i walked in the store! The attention was impecable. I recommend him 100%

Na
Review №86

Upgraded to an iPhone 11. My phone was not in stock but Angello ordered it and it was available the next day. He helped set up my phone and was extremely patient and polite. My favorite Verizon store. Even with my mask he new my name when I entered the store the next day. Highly recommend Chris and Angello

An
Review №87

Great customer service! Angello did wonderful answering all my questions.

MI
Review №88

Chris was professional, informative, helpful, pleasant and knowing all answers to my questionsMany thanksMichael mihalos

De
Review №89

Juan & Angelo were very helpful and accommodating to any questions or concerns we had during our time there. Both were very knowledgable and friendly. A+ job

Al
Review №90

Christopher was very pleasant helping choose a new phone. Great customer service skills and great human being. Highly recommended.

Yo
Review №91

The service was very nice friendly and fast.My experience from when I walked into the door from when I left was all too wonderful this is my go to location if I ever have a Verizon related issue

Vi
Review №92

Highly recommend this location and hector. Made my fios experience painless

Jo
Review №93

Chris was super friendly and patient and helped with everything my mom and I needed. He answered all our questions and I’m super happy I went to this verizon store because I’m sort of clueless sometimes on how this stuff works, but Chris was really helpful!

Fr
Review №94

I had a great experience today dealing with hector who was my verizon representative at the store. Super impressed! Thanks a lot!!!

Ja
Review №95

This Verizon location was a LIFESAVER in a 3 day, horrible ordeal with Verizon in general. Hector, Chris, and Angelo were professional, friendly, helpful, patient, and knowledgeable. I will be using this location going forward when dealing with Verizon in any capacity.

Ca
Review №96

Best customer service ever.

Ch
Review №97

This afternoon I visited the Verizon store 575 Stewart Ave. Garden City, NY. What a pleasure it was to receive service from the time I stepped into the store to the end of my visit. Mr. Hector Sanchez is a perfect example of EXCELLENT customer service. He was patient and accommodating. What I admired most was eventhough he was servicing me he acknowledged every customer who entered the store. Thank you Verizon you have an excellent employee.

De
Review №98

The Garden City Verizon store is great. Chris and Angelo are amazing! They are extremely knowledgeable and helpful. Both Chris and Angelo are patient and polite spending a lot of time answering all my questions. The customer service is exceptional!

Ra
Review №99

I dont usually ask for the name of the rep when i interact with customer service folks but Judy L was an exception. I visited the Stewart Ave, Garden City, NY location and as I walked into the store she held the door for me despite having her hands full. Then she told me she would be right with me as she invited me to a kiosk. While we conducted our business she was informative and professional. A very pleasant person to conduct business with.

Jo
Review №100

Great place and excellent staff!!!!

Information
15 Photos
100 Comments
4.7 Rating
  • Address:575 Stewart Ave, Garden City, NY 11530, United States
  • Site:https://verizonwireless.com/stores/new-york/garden-city/your-wireless-garden-city-1692422/?y_source=1_MTA1OTQxMTktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D#/storeDetails
  • Phone:+1 516-833-9200
Categories
  • Cell phone store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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