Friendly knowledgeable service.. Great bags..

Ariana is a great employee. She is very knowledgeable about MCM products and gives the best advice to her customers. Would recommend shopping here again. Experience with Ariana: 10/10

Moller is always so helpful and very knowledgeable about the products. He is very good at figuring out what a customer would love very quickly and making the right suggestions to suit the customers taste . He is an asset to the company and represents the brand well

Val helped me pick a gift for my son’s birthday. He absolutely loved it! Thank you Val!

Valerie is a terrible employee and should be fired. She has no experience in customer service and stews over customers. Management needs to get a hold of their employees here. I bought a shirt from here and it shrunk in 1 wash. The size literally went from a medium to extra small. This is because Valerie told me that I could wash it and nothing would happen. When asking her why this happened she changed her story and said she cannot give a refund or exchange even though it was her fault. Mcm really needs to train their employees better and Valerie should most definitely be fired

Very courteous staff try their best to help you find what youre looking for

Awesome customer service...they have a top notch staff, great product & a nice store a must if your into purchasing top quality bag ...

Didnt have a new bag my sister was looking for. The sales representative was very nice

Love MCM. The staff is very helpful and courteous

Loved the service I received from my recent purchase .. Melissa Estrada (key holder) was a pleasure and took her time to show me several items that I was interested in....she also took her time to wrap everything perfectly... all the associates were friendly and very welcoming... I would recommend going to this mcm store rather then the small mcm department inside of Bloomingdales which has a small section of items and don’t provide any MCM wrapping/bags/or boxes. Melissa has made my experience at this store wonderful and look forward towards purchasing more items from there in the future.

The staff was really friendly and helpful.

The staff was great and very helpful.

Always received good customer service

Nice store

Favorite designer