Very helpful employees! I get pretty anxious in a makeup store as I have very little experience, and dont like when sometimes in some stores they make u feel silly for not knowing things, but the ladies here are very knowledgeable and explain very well what certain products are for.
Good place but the ladies working there ask you every 4-5 minutes if you need help. The 15 minutes we were here we were asked 4 times if we needed help. Also my wife didn’t seem to find what she was looking for, she said they didn’t have much variety.
Contrary to other reviews, I much rather being asked if I need help. I feel like some of the personnel do not know much about makeup. They have a pretty good NARS department which is usually not the case in ULTA. Big ELF selection too! Stupid hours they have to keep because of the COVID. Viruses usually don’t tell time .
The first time ever I have bought make up that wasn’t from Walmart and I am super happy and thankful for the staff they helped me find what I needed and helped me find the right shades :) thank you guys for great customer service!
Very friendly and helpful staff.
Great customer service from the time I entered the door. Adam aka AJ was super nice and assisted me the entire time. He offered great suggestions and made my first experience in Ulta a great one! I will definitely stop by again plus he set up my account so that I earn points for my purchases. Thank you and the other young ladies were nice too !P.S. thanks AJ for liking my mask (cheetah print )😁
I am posting such a low rating on what is normally one of my favorite places to shop because they closed two hours earlier than advertised, with a note on the window that said they were going to close at 6. We were there at four. There were people inside. The cashier working came and let someone out, completely ignoring us even though we were standing right there. Overall not impressed with the way it was handled.
No prices on anything. Staff is nice enough to help your husband shop for you though!
The customer service has improved 110% from a year ago. I stopped going because of rude sales clerks but decided to give it another chance and I’m glad I did. Emily was amazing!! She was willing to help me with a color match on ALL brands, not just the most expensive items and she pointed out all of the sales and bargains. Emily was super helpful and very patient with me even though I went back for several items halfway through checking out. THANK YOU EMILY for making my Ulta experience great!!!
They may not have everything like a city Ulta would. But I love this store cause they still have soo much. The girls a super friendly! And have really helped me with building my makeup. So Im always in this place buying something. Lol
So much makeup! This is like a big tool store but for makeup! Absolutely loved it. Couldnt take it all in will have to return. So many high end products. So many test products. Has a beauty salon and a makeup lesson area! Im so stoked to go back!
My daughter & I really enjoyed coming here to get her hair done. The stylist was very friendly & polite. My daughter loved her new color of hair. I will definitely visit here again & I recommend it to anyone who is interested in getting their hair done here. 😄
Had my brows done.julia was fabulous!!!!!
Very expensive compared to Sallys
Everything you could want, and more. Customer service is excellent. I love shopping here!
The worst customer service. My mother went in looking for a product I bought her there because she ran out and they kept telling her they never sold that product...smhI live in a different city so I look it up and sure enough there is availability in stock in the store. They simply could have looked up the product instead they just brushed her off like she didnt know anything. Rude and they only help people they want to. They judge how you look and thats it they dismiss you like nothing. Thanks but no thanks.
I went with a friend to get her hair cut. She loves her new cut. Staff was very helpful.
Quick check out! Love the atmosphere 😁😁
I had always enjoyed coming here I would have given 5 stars. But today i got really disappointed. I went to but a tarte foundation, i got color match and everything was going well...until I went to pay. I was paying with my DC so I wasn’t paying to much attention to the cashier, but I got the feeling she had switched my foundation with another one. Came to my car and just had that bad feeling, went ahead and open the foundation and guess what?? They sold me a foundation that had been used. It was all durty. I went back to the store and showed and they apologized, this time i made sure in front of them that was a brand new one! So watch out ladies, make sure the items you buy are brand new.
Its easy to save on sale items at this location
A lot of beauty supplies for women. There is some mens cologne available, and some hair and beard products.
I always have the best experience here at Ulta, employees beyond helpful and get me to where I need always suggesting and introducing me to lots of merchandise. I will be coming back. Thank you Employees!!
Great customer service! They always help me decide the best product for my needs.
I always enjoy shopping at ULTA. Staff is friendly and knowledgeable, store is always clean, and they have the newest products available.
I always have great customer service and everyone is very polite! Great products, great prices!❤️
Excellent place people very responsive and respectful
Friendly, helpful staff. I love being able to test ail many different products!
Love their staff and the clean neat store! Always friendly staff
Very beautiful talented ladies working here, they are transgender friendly and made me feel like a super model thank you for being amazing.
Very helpful
Omg, it is SO BAD and extremely unprofessional. I live in Dodge which is an hour away and this is the closest one to me. The same exact products was “coincidentally” not stocked on their shelves. Makeup was on the floor with assosiates just standing around doing nothing. Did i mention that they looked like they just rolled out of bed and came to work that way. Testers were empty, some things looked like they were used and not sanitized. I rather drive almost 3 hrs to a ULTA in Wichita to get what I need.
Additude is definately better they have improved so much love it.
Expensive. Manager has been known to be nasty to even customers. Otherwise its alright.
Customer Service at our Garden City Ulta has plenty of room for improvement.
Love the staff and all the great products they carry
Staff knows what theyre doing. Great products.
Vast array of Top of the Line Beauty Products
Do you have the Swamp Queen pallet by Bunny Meyer? @grav3yardgirl
Great place to go for a haircut
Great environment, large selection, cheaper than Sephora
It is ok, service could be better.
The best world for the womens
Ppl there arent very helpful, nor friendly
Employees are basically breathing down your neck the whole time. I will come to you if I need help, you dont need to ask every 5 minutes if everything is alright.
Great sales and selection...A little Pricey though!!
I throughly enjoyed it.
Love love love this place.
No Christmas spirit whats so ever!
Ok but a little pricey
Very nice and helpful!!
Many testers were missing.
Excellent help!
I went to go get my eyebrows done and she did such a bad job, theyre not even even
Love this store
Love this place!
Staff is helpful
RUDE service..
Poor customer service
Ain’t worth it
Expensive.
Nice
Makeup 😚😚😚😚😍😍😍😍
Very nice attention from the staff. Suggestions from one of the people today
I like it because I find what I need the paintings I love and they are very kind
I didnt like the service.
I love makeup
I like it