I went to the showroom at Roosevelt Field Mall. The rep. Mary was very knowledgeable and helpful. I really like the modular sofa concept and the added surround sound speakers built in. I just wish it wasnt so expensive.

Lovesac is an amazing company. They have a great showroom. Besides sitting on their couches, we enjoyed seeing the different configurations you can make and choose. Plus the ease of switching configurations is unheard of. But what sold us was the no pressure to buy and when we finally decided to make a purchase, Lovesac provided a Heroes Discount for our service during the Covid pandemic. What more can you ask for? Our sales representative Mary on the phone was awesome and made our purchase simple and easy. Now just have to wait for delivery and enjoy the comfort of our new couch. Thank you again Lovesac!

Great experience at the Roosevelt field store. Kai was super helpful and made the shopping very easy. I’m always pressed for time and she got me set up quickly which I really appreciate. Can’t wait to get my new sofa set up!

Was a simple and quick process! The sales rep helped us get all the applicable discounts and in less somehow in less than a week our order was shipped out ! Thank you again !

Mary was absolutely awesome! She had multiple customers come in and never made me feel like I wasn’t attended to. Was extremely pleasant and accommodating despite me and many others not having an appointment.

Ariella at the Roosevelt Field Store is wonderful! Helped us select what we wanted made the process so easy! We first visited the Walt Whitman store the experience was terrible! We walked out and called The Roosevelt Field store and talked to Ariella. Thanks again Ariella!

Special thanks to Brian from Lovesac Roosevelt Field Mall ! He went above and beyond to make sure I was happy! You are the best! Sactional is comfy too!

I am not one to write reviews. I cant give a review of the couch because I didnt end up buying it. I fell in love with couch on Memorial Day. The manager (Bryan) told my husband and I that it was on sale for 20%. We wanted to measure our room and see how many pieces we needed. I came to the store a few days later to purchase the couch. Once Mary rung it up it came to about 6500. I said is that including the 20%? She said no that sale is over. She then told me that if I had a quote written then they would honor the sale. I asked if the manager could do something since I was in the store on Memorial Day. She called Bryan and puts him on speaker - he tells me he never met me and meets 1000s of people a day.He then told me I can wait for the July 4th sale. His voice was beyond rude and unprofessional. I had my 2 year jumping up and down on couches and we stayed talking to him for a hour ! And the sales associate Mary said, Hi so good to see you again when I walked in. She could have said Bryan I remember them. At first I was upset because I really wanted to buy the couch but I cant see myself giving money to people who were so rude and I can only imagine if I ever had a problem with the couch after purchasing it. Bryan needs a lesson on customer service. I know this review is long but its honest. I should attach a photo of my daughter sitting on the couch on Memorial Day. If you love the couch dont buy it from Bryans store.

Staff was extremely helpful. Brian was very informative in the product. He was very kind and helpful. Would recommend going to this showroom.

Stopped in Lovesac several times before finally pulling the trigger. The staff was very friendly and took the time to answer all my questions. When I finally came back to make my purchase it was given the same attention to detail as each of my previous visits and they helped me save as much as possible with discounts offer d to first responders. Great experience over all.

I had popped into the store several weeks ago to discuss purchasing a sectional and fell in love with the Pom Pom throw pillows. Although I was still undecided on the sectional, I went back the next week to purchase the throw pillows I had seen and liked . Unfortunately they were unavailable to purchase because they were still a display item. I left my name snd number to be called when they were available and a few weeks later the same sales rep called me . I was so impressed that she remembered to call Me that I decided to buy the sectional I had been going back snd forth over for a few months. She was knowledgeable and kind snd had a lot of patience with me. I’m excited to get my new sectional soon. I just wish there was someone you could recommend to help me set up the sectional when it arrives. I’m a senior citizen and I fear it will be too difficult for me .

We visited the Lovesac showroom to purchase a sactional for our newly renovated basement. It is a narrow staircase so we needed a couch that could be taken apart and assembled downstairs. We knew we would purchase a sactional but the saleswoman was exceptional. They did an amazing job demonstrating allOf the features and options. We received multiple discounts to lower the costs. It was a wonderful experience and recommend to anyone looking to buy a modular sofa.

It was a very pleasant experience at Lovesac Roosevelt Field location. The saleswoman was very patient and informative. She made sure to answer all of my questions about fitting the couches in my space and made sure I was well informed about my options. Overall it was a great experience.

This was such a great experience. With the help of a great woman named Roxanne she truly helped me with every question I had. She is knowledgeable and with her expertise helped make the best selection to fit my space. Thank you so much cant wait to set it up after my construction is over.

Imani and Roxanne are professional and courteous! The personal attention that was given is the reason we returned and made the purchase with them. They are true assets to your company!

Very professionally and knowledgeable of the product.

Wonderful staff very helpful and very patient explaining

My husband and I went to the Showroom at Roosevelt Field Mall. We had an appointment and Roxanne helped us find the perfect Sactional for our needs. She was patient and thorough when answering all of our questions. We had our minds set on a 3X4 when we were on the website because anything bigger was too big, but Roxanne modeled all of the options for us and we ended up with something that fit our living space exactly how we wanted. We never would have discovered that if we just shopped online. We are so happy and cannot wait to get our sactional!

Imani, who helped us with our purchase, was fantastic.She was very knowledge and helpful.

Excellent experience! Kayla & Angelique were very friendly and engaging. I told them about an issue I was having online and they went out of their way to find a solution. I left a very happy customer and I’ll definitely be back.

Cool functional concept, life time warranty

Total rip off for the money. price gouging during covid ! ridiculous

Love Sac Roosevelt Field was great, I was able to see what I wanted, try it out and the gals there were so helpful. Maritza helped me and was amazing with following up and giving me different purchase options and her follow up was above par!

Good staff. Able to answer questions and demonstrate. Lead to a sale.

Very pricey. Bought pieces for a small sectional. I can change it around to fit the room for different looks. I love it. Worth the money, so far.

We were hosting our first Thanksgiving in our new apartment and realized we needed a bigger couch to support our family visiting. We currently had a loveseat that only sat 3 people and was not very comfortable. Did some research on multiple brands of couches and none of them really looked appealing and also had a 4-6 week turnaround. Decided to stop in at the Love Sac at Roosevelt Field and immediately fell in love with the midnight navy blue sactional that was out front. One of the managers, Angelique was very friendly and genuinely wanted to help me find the perfect setup! It was great to have such a knowledgeable employee on the brand, she really displayed passion about the sactionals meeting my needs for now and long term. The best part is she was confident about it being at my home within 2-weeks, making it on time for the holiday! My wife and I are so happy about the decision and really appreciate the help from the Roosevelt Team, you created a FAN for life!!Thank you!!Sam

Terrific salespeople! Patient, and low pressure. They fully explained everything, and even showed us how to put the sofa together. It was a very nice experience.

Very helpful. I wanted to add to my Sactional and the salesperson was great.

Great customer service.... great showroomI will be back for sure

It was great. Very easy process

Terrible customer service, sale lady did not greet us, nor acknowledge us, she stayed into her phone the whole time we was in the store, we were trying to firgure out what pieces we needed without her help, She dont deserve the one star

Beautiful and neat

Excellent

Nice