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Advance Auto Works Collision
123 E Gardena Blvd, Gardena, CA 90248, United States
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Advance Auto Works Collision
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TN
Review №1

These guys are awesome. very professional excellent job.there service is excellent .they kept me up to date on the work as the repairs were being done. Ive found the shop that Ill be using for as long as theyre around. thank you Geo, Chris and Kim your all excellence bsddass you and the AAW team. Thank you again TNT Magic. 2016 Corvette Stingray.

Pa
Review №2

Geo and friends were absolutely wonderful! Was a pleasure to talk to and communicate very well. My car is now in excellent shape and I would definitely refer them to everyone! It was such an easy going experience

Ch
Review №3

Great Place! My car was almost totaled when it was brought it and now it looks brand new. High recommend this place. Definitely Ask For Geo, he’s great!

Ro
Review №4

I was really picky about how my car was to be fixed, I had relatives and friends that worked on cars before and would have gone to them to have work on my truck. Now I live in LA and dont know anyone who does this type of work and does a good job. One of my biggest issue was inside the panel, I voiced my concerns to the team at AAW about the inside to have it done because in the past Ive seen cars that developed rust years down the road. They took great care to work on the inside and out. You cannot tell that there were any damages at all to the Panel. Plus they got rid of a scratch that was caused by a branch. People are professional and worked with me. If you need your car fixed, this is the place.

Ma
Review №5

This place has an outstanding staff and always works hard to get your car done ASAP. Thanks for your outstanding work and awsome customer service. Once again you guys made it easy to get my car back

Mi
Review №6

All the employees were super friendly and helpful.. did a great job on my car.. very efficient and no nonsense.

Ed
Review №7

Last month Advance Auto Works purchased used auto parts from our company on two different occasions and paid us with two different checks. Both checks bounced the next day for NOT SUFFICIENT FUNDS. We have not been able to collect our money from this place. They keep giving us a runaround, and now they blocked our phone number.Advance Auto Works Collison Inc. is the most unprofessional establishment that anyone can deal with. Please be very careful when dealing with this type of place and people. Please see attached copies of the bounced checks.

da
Review №8

Great Job, hooked me up! Was on time, got some extra things done for me by courtesy on them. This is my forever shop, great service by Geo and all staff;!

Ra
Review №9

Everyone at the shop was very friendly and welcoming. Their customer service was great and how are well they communicated with me throughout the whole process. Juan explained very well on the detail and process of my car. It was nice to hear the process of fixing my car. I appreciated that. Also, he did mention a minor error but he was willing to put the extra effort in fixing my car to be how it was. But overall, I was very pleased. I would definitely come back and recommend this shop. Thank you.

Ko
Review №10

I was in a accident about a week ago and the insurance company sent me to Advance Auto Works to take care of my repairs. When I arrived I was greeted by Geo who was amazing from the start. He walked me through the whole process ( he even have me some great advise of why I needed to keep my car washed) lol He told me they would take care of my car and I should have it back in about a week and a half. Well let me tell you they finished my car early and when I arrived to pick up my car it looked better than when I drove it off the showroom floor ( I had just purchased my car about a month ago)!!! They did an outstanding job!!!!! They made this process so easy right from the start. I wish I could give them more than 5 stars.

ly
Review №11

I was in a accident about a week ago and the insurance company sent me to Advance Auto Works to take care of my repairs. When I arrived I was greeted by Geo who was amazing from the start. He walked me through the whole process ( he even have me some great advise of why I needed to keep my car washed) lol He told me they would take care of my car and I should have it back in about a week and a half. Well let me tell you they finished my car early and when I arrived to pick up my car it looked better than when I drove it off the showroom floor ( I had just purchased my car about a month ago)!!! They did an outstanding job!!!!! They made this process so easy right from the start. I wish I could give them more than 5 stars.

Al
Review №12

OMG, a fantastic experience! Im seriously so thrilled with how smooth the process went. My car got backed into by a truck, who then fled the scene... so needless to say I was livid. After dealing unsuccessfully with the police (no personal injury, so they werent too concerned with finding the guy) I was even more upset. But after contacting insurance and getting linked with AAW Collision, my whole attitude changed. Sure, I was out my deductible, but Geo was so nice and helpful. He kept me up to date with the status of my car throughout the lengthy process. I had to have AC fixed, the front camera/sensor thing needed to be replaced by Honda-specific people, hood and fender were replaced and repainted (perfect match!) and other under-the-hood work. He and my insurance arranged for a rental car to be brought to me. And when my cars work was complete, Geo handled the car rental return; I literally just handed him the keys. It was just such a truly pleasant experience! I cant speak for anyone else, but Ive never had such nice car-repair experience!

Ca
Review №13

Very friendly and fast service. Would definitely recommend

Se
Review №14

Great customer service. They got the job done quickly and kept me up-to-date on the entire process. Highly recommend. Geo made the process simple and easy.

Ca
Review №15

Great customer service! Staff was friendly and very professional. Made the process smooth and stress free. Chris was awesome and very informative! I am very happy with their work and how my car turned out. They even washed it, which surprised me when i picked it up. I definitely recommend this place!

Ke
Review №16

My car paint came out terrible.. then it broke down shortly after and I had it towed to a shop and found there was a missing transmission bolt and the others were loose and this caused a bad shutter while driving on the freeway and put it into limp mode as they called it, so i had to pull over and be stuck 2 hours away from home on the side of the freeway for almost 2 hours. And when I called them, and they basically blew me off and that they wouldnt tow my car to them since it was over 100 miles away. Would not recommend ever!

Ch
Review №17

Staff is very friendly and welcoming and also very informative with any questions or concerns the front desk help named Geo is very polite and helpful right from the get go

An
Review №18

Fantastic place and great customer service. Received my car days earlier looking just as if I took it out of the dealer. Will recommend to all my friends and family. Thanks guys

Ro
Review №19

Great service and my car looks great they kept me informed the whole time they had my car. I highly recommend this company..

An
Review №20

Excellent service. I’m very satisfied for my serviced given. They work very fast and sufficient. They always keep up to date on your car. Chris was very helpful and patient shout to Chris thank you !

Ka
Review №21

Chris and Geo offered the best service and patience through my process.Advance Auto repair is amazing body awesome. Staff goes above and beyond.

Je
Review №22

Came to Advance through Geico, as my 2017 Kia Soul was involved in an accident. I had never worked with them before, but Geico, highly recommended them. My car was done on time and looks brand new. I received the best customer service from beginning to end. I will definitely come back again should I ever be involved in an accident again and will be referring them to my friends and family. Thank you advance Auto for your amazing work and attention to detail.

Ti
Review №23

Ask for Gio! He can answer all your questions and you’ll leave feeling confident that they’ll take care of your car for whatever you brought it in for. Consistent communication and customer driven

Im
Review №24

I was in a fender bender nov 11 & it took me a few days to find a good shop to get my car fixed at, but I’m glad I brought it here. The staff is super nice especially Geo & Chris. They had my car fixed no longer than a week and even gave my car a fresh wash. My car looked brand new as if I got it from the dealership. Thank you guys again.

Al
Review №25

Great paint match. Awesome customer service!

MA
Review №26

I went in not knowing anything about getting me vehicle repaired.Once I arrived the guys where very friendly and made me feel right at home. Mr. Andrew went ahead and guided me through the steps that where needed. He kept me updated very often on the status of my vehicle and each time I called knew exactly who I was. I really recommend to ask for him he has excellent customer service.

Da
Review №27

Very satisfied with the experience here they made everything quick an easy and Gio made this process smoothly getting the bumper of my car repaired I would recommend anyone to come here

Ma
Review №28

I am really really impressed with the quality of work performed by Advance Auto Works Collision on my car. . I mean the work do e was exceptional. I truly mean this. I will definitely recommend them to my friends.

Ed
Review №29

Just picked up my car from advance auto collision and it is looking better than ever!! Fast service. Always kept informed about the process.. Thanks A.A.W

Lu
Review №30

Geo was the best at a fully inspecting my car. He was very professional and I would recommend a friend to come back

An
Review №31

The shop did a great job with my car. All the staff was very helpful with all my questions and kept me updated. Chris was really professional and gave me excellent service.

Ki
Review №32

AAWCollision is the best auto collision shop in Southern California all hands down.

La
Review №33

Advance Auto Works Collision is the best. They provided excellent service and got my car back to its normal state. I would highly recommend their service.

Ia
Review №34

I tried AAW because I work in Gardena and had heard about the great job they do and their professionalism. Getting work done on the car is not something I have ever had to do but I am very glad I chose them. They called me ever other day for a week while my car was in the shop to give me a status update and keep me involved. When I got my car back it literally looked exactly like it did new - even the parts that werent in need of repair because they detailed out my car before giving it back! Can you spell above and beyond? These guys are great and I have no second thoughts about giving my recommendation to a company that has earned it!

Ar
Review №35

Im really satisfied with the works in my car. Got into collision and they repaired my car as if brand new. The estimator is very detailed and knowledgeable. All the staff are professional. I highly recommend this auto shop to everybody.

Je
Review №36

They did a great job with repairs, got the job done quickly, and for a very fair price. Loved that they worked seamlessly with my insurance company. They put customer service first, which seems rare these days. Highly recommended.

Ch
Review №37

Great customer service. Gio provided great customer service and made us feel welcomed! The work they did was great and notified us with updates ! Highly recommend the staff!

ma
Review №38

Great experience Highly recommended! Whole AAw Team members have a wonderful attitude and great work ethic shout out to Mr. GEO! Thank you

We
Review №39

They were polite, professional and understood how stressful it is for the customer When I explained that I was disabled, they did everything in their power to expedite my repairs. I am so grateful!

Ju
Review №40

Amazing customer service and I got my car back much sooner than I expected. Staff also updated me every other day with phone calls to let me know the progress as the repair was being handled. Would definitely recommend!

St
Review №41

When my catalytic converter got stolen Gio helped me with the entire process while I dealt with insurance. It was fixed within a week which I was really impressed. I appreciated Gio’s calm and patient demeanor during a stressful time for me. Thanks guys!

Li
Review №42

This shop by far has taken care of me and the car. Amazing staff that has kept me up to date with my vehicle process. Took a bit due to my car being newer, but I can’t complain. They were very understanding about me and my situation. Thanks to their tech, Matt, Geo, and the owner for never getting frustrated with me. I’m definitely coming back and recommending this shop to my friends and family. Thanks!

Ky
Review №43

Great service! Perfect job and done a few weeks early. Highly recommend.

Ba
Review №44

I was sent there by my insurance company geico (its labeled a geico auto repair express i was told i would my car would repaired and returned before Christmas that date being 12/20 -23 approximately and after no update for 3weeks then they assured me my car would be done and returned by Thursday 12/31 for sure i was told that my car would be ready if they had to stay late but i was assured id be getting my car that day and of course again i was lied to I havent rushed them ive only anticipated the return of my car on the dates that they provided i never one rushed them they consistently provided me with dates they couldnt or choose not to meet ive never felt so taken advantage of or lied to by a establishment let alone one making thousands of dollars and they get the check first what more motivation could one need but this is and was my experience best of luck and wishes to any considering utilizing this business....

Sa
Review №45

Wow! Amazing staff! Very professional and patient 👌...kept updated along the way. My car looks beautiful and shiny. Definitely coming back and will recommend this shop to my friends and family.Thank you very much ^_^ 💕🙏

Et
Review №46

Everyone at this establishment is very friendly, and professional. The work done on my car was perfect. Process through Geico was really easy as well. Highly recommend this Place. Ryan’s you so much for the great and expedient work on mine vehicle!

Ca
Review №47

I had my 2019 Impreza Sport repaired at this shop after a collision that damaged my left side of my rear bumper and quarter panel, these guys did an amazing job after the repairs were done the car looks just like from factory.I would recommend this shop to anyone that values craftsmanship.

ed
Review №48

Awesome service, even fixed a minor touchup after car was repaired so id be totally satisfied

Er
Review №49

Great Auto Shop! Regal and Gio are some of the best workers. I appreciate their professionalism and the timing. If they tell you your car will be ready within a week that’s when it will be done. My car looks like it is still brand new when they finished!

Ay
Review №50

Service was fantastic, Geo was super helpful, car looks amazing. Would definitely recommend

Di
Review №51

Great customer service with warm welcoming and fast repairs.

Te
Review №52

Advanced Auto Works was by far a great experience. I would recommend them to anyone needing service for their vehicle. Kim, Jason and Geo were awesome!

Da
Review №53

The body work done on my car was excellent! Very professional and on time.

Ka
Review №54

I took my car to Advanced auto this place is excellent. Picked up my car I was so satisfied they did a great job. Geo was extremely helpful answered all my questions. If you want your car done right take it to Advanced auto I recommend them 5 stars. Satisfied customer😀

Ma
Review №55

Had my wrap repaired. Stellar job.

Da
Review №56

Honestly this one of the best body shop I’ve been to they did a outstanding job getting my car looking like I just got it out the dealership! I was really happy with the work they even had the chance to wash my car before they hand it back to me which amazed me even more! They make sure they meet your standards and that your satisfied. Will be coming back for future repairs. And will highly recommend coming here if you need your car fixed you won’t be disappointed!

Al
Review №57

This place did a phenomenal job with my Mazda 3 that was hit in a parking lot. They completed my vehicle way faster than expected and the vehicle looks brand new again! It even came with back to me with a very good wash and a detail. I would highly recommend this place, especially if you have Geico, they work with them flawlessly!

be
Review №58

This people are GREAT! The BEST i have ever seen. I drive a hand controlled car and when I turned in my car, i told them i couldnt drive just any car. They gave me the best accommodation I have ever received as a disabled person. They applied SPEED to the job and got my car ready faster than I thought. The staff are also EXCELLENT and I highly recommend them!!!

Da
Review №59

Great customer service and always made sure to contact me if there were any issues. Great employees!

Jo
Review №60

Was looking for the best local collision repair center for my recently damaged 2019 Camry. Advance Auto Works helped me through the process. It was the best decision I’ve ever made. I was greeted by Alan and he made this process so much easier. He Communicated with me almost everyday about vehicle. Got my car back like i got it the first day out of the dealer. I would definitely recommend to anyone that needs their autos repaired .

Ta
Review №61

Geo is the best service adviser ever hes very professional in does a good job at what he do..

Ju
Review №62

Very own time and does great work highly recommend.

Jo
Review №63

Great auto body shop! The service was quick and the employees were very kind and respectful. They fixed my car, did a paint job, repaired the large dents I had on the right rear door. Not to mention they personally dropped off my car at my home as a courtesy. Advance Auto Works Collision is a very convenient auto body shop that offers great service all around!

As
Review №64

Great customer service fast and easy transaction.

Jo
Review №65

Great customer service. Quick and professional. Had my rental waiting for me and was able to turn it in there as well.

Ve
Review №66

Regal and geo are the best. Really good customer service. I highly recommend advance auto works. Won’t regret it. 💯

Da
Review №67

I was recommended to this place by Geico Insurance. Took my sienna on Wednesday July 8th by 5pm and Thursday by 2pm the adjuster calls me to say it will take 3 days to complete the job. Friday Morning July 10th (like 19hrs later) I get a call saying my car will be ready that afternoon. I got there at 4pm and my repair was incomplete. When I got there Friday by 5pm after returning a rental car, the repairs on my car were not completed. The bumper was not screwed in (missing screws/clips), a dent was not repaired (they just painted over it). Also, that morning when they called me, I inquired about a detail on my car and paid them $200 for a detail, where they scratched one of my seats cloth which ended up needing to be replaced. When they told the manager (or at least I think he was/kept saying well address the issue), he wanted to send me back to get another rental, but they were already closed. I was very upset at the fact that they had estimated 3 days of work to fix my car properly, but rushed it instead just to get my deductible. Their final paper stated they worked 20.2 hrs on my car. Now, if my math is correct, they went from Thursday at 1pm (inspection) to Friday at 330pm (when they said my car was done). Thats a period of 26.3hrs. If they worked on my car 20.2hrs, they worked on my car nonstop and were closed for the other 6hrs. What really upsets me about all of it is that instead of getting a new Toyota bumper cover for $350 (checked w/Toyota) and painting it, they just repainted the same old bumper and didnt even re-secure it! I left with the managers promise to call me as soon as the new seat cover arrives to replace that and rework the bumper. The following week on 7/14 a guy named Gio calls me to confirm they ordered the seat part and to expect their call by Friday, which didnt happen. Then, the following week, a guy named Rigo from Advance calls me, only because I had already spoken to the Geico and another shop about my problem. He then, claimed he knew nothing about the part they needed for my seat and said he would check with his parts manager to get me an estimated time of arrival for that part if they ordered the next day! Thats after Gio confirmed they had ordered it the week before! That was it! I didnt want to take my car back to this shady shop. They lied about the whole thing. Now, I still needed to get my car fixed, and it only took longer because Advance kept insisting I take my car back to them for rework! I ended up taking my car to another shop on 7/27 and didnt get it until 8/5. What a shady place this is! If it was up to me, Id have Geico take them out of their preferred shop list. Stay away from this place!Update: Oct 12, 2020Ive posted additional pictures showing the after repair status, which show the dent, bump, missing screws, clip (which was broken, later replaced by second shop). And its sad to see, that instead of just accepting your inability to complete the repair the dent, which you can see on the picture you posted, your shop, states its sad I didnt post the after repair pictures. This is my true experience with your shop. Also, my damage was due to a car backing up into my van in a parking lot. But, I will contact Geico regarding your statement, since that would change the whole story in my claim. As far as your intense quality check SOP, you may need to do an that check on your rep in charge of that. Another thing I failed to mention before is the fact that a customer satisfaction survey was the first thing I was handed by the lady working there, before completing any of the vehicle delivery paperwork. Once she found out there were issues with the repair, she took it out of the packet, so I never got a chance to fill that out there. I understand this review may not change the way you run your shop, its for the public, to see and decide for themselves what they want when it comes to this part of the process in a vehicle damage claim.

Ch
Review №68

Very professional and communicates with the customers well. Definitely recommended!

Ca
Review №69

Best services hands down, kept me updated at all times & finished the car faster then expected & I also got a detail & it looks amazing 💯 highly recommend this shop

YO
Review №70

They kept my car for over 30 days to repair a door. Lies on top of lies!

Br
Review №71

Advance Auto Works was extremely professional. My car looked awesome. I would recommend this establishment. You will be satisfied.

Wh
Review №72

Friendly and respectful staff! Gio is very professional and enthusiastic! Would recommend!

Br
Review №73

Great place. Quick service. Best in the SoCal

lu
Review №74

I had a great experience with these guys. They told me exactly what was going on when it was going on. I called them bugging them about the status of my truck and they were happy to help. Im glad my truck came back looking great. I wish the rest of my truck looked as good as the area they fixed. Thanks guys!

Ga
Review №75

Just got the car, everything looked great at delivery but as soon I drove off I noticed rear view from the glass was not clear, it was refracting light and everything looked crooked in rear view.Went back to shop and after back and forth one of their employee agreed the windshield was defective and was not OEM. Now I have wait again till it get replaced with OEM and tinted.I am glad they are honest and realized their mistake and hoping this time they do outstanding job and replace it with OEM rear window glass with good quality tint. For now I have to wait and will update the review once I get my car back.I had very high expectations and was happy with work until I discovered this bummer. It was also a safety issue I could not see anything clearly in my rear window.Facility is nice and clean. Employees are welcoming overall nice people.Update: Got the OEM glass and the visibility issue is resolved.Updating review to 4 to reflect quality of work but taking point away for back and forth and the hassle.

gw
Review №76

The workers here are very very professional, accurate, nice, and . They make you feel very comfortable. Regal, and Gio are very informative and in tune with the customers needs.

to
Review №77

At first I was nervous about getting work repaired on my vehicle,,,, BUT, after I seen their before and after work, I was convinced that I was making the right decision. After the work was done on my vehicle, I was truly amazed and extremely happy. Thanks for the Great job done!!!!!! Only!!!!!!!??!! Soon afterwards, I noticed some spots on the hood of my vehicle, I went back and informed them I noticed this,,,, these spots were not their when brought into their shop, I showed the manager, and he convinced me that they were sand spots from driving,,,, I believed him,, then come to realize later, that my vehicle was New straight from the dealer, my vehicle only had 2400 miles on it and i dont drive it long distance, the same spots are also on my lower bumper grill area... BUT, I still say they do excellent repair work, its just the after parts you have to look at...

Al
Review №78

Car was brought back like new and on time.

Jo
Review №79

Extremely professional in all aspects from front desk of the business to the delivery end. Highly recommend to anyone.

Ni
Review №80

Best car washes around on time with completion

Ge
Review №81

Wow! What a phenomenal body shop this is! I just picked up my vehicle today and the quality of work put into is honestly outstanding! My experience here was great all around, starting with the way they greeted me and welcomed me the day I took in my car, to the day I picked it up! Nothing but an absolutely great experience here!

Ra
Review №82

Best body shop in the South Bay, I have brought my BMW here and my car looks brand new. I have used them in the past with my other vehicles as well, and the service is outstanding, they have a nice clean waiting area as well, and the staff is is amazing. Overall the most elite collision repair facility Ive been at.

Ma
Review №83

Geo was really helpful and professional throughout the whole process. Made everything simple and free from hassles. Fully recommend!

Wa
Review №84

Gave them my car it was a 1 out of 10... got it back 100 out of 10... excellent work & very much appreciated

Ju
Review №85

Excellent customer service! I was attended right away when I got there. Updated me frequently, and my car came out like brand new. Thanks for making the process easy and fast. Thank you Juan And Chris!#1 advance auto works collision!

Al
Review №86

Great customer service. Geo’s the best. Car came out beautifully!!!

Ga
Review №87

This morning I picked up my vehicle and I couldn’t be more happier! My car looks amazing and their customer service is great. Kevin was there to walk me through the whole process from beginning to end. Definitely recommend this body shop. Thank you Advance Auto!!

Sh
Review №88

Excellent customer service and attention to detail as far as the repairs.

Ma
Review №89

Excellent work and Good communication thru the process. Clean and spacious office

Te
Review №90

Good service & Good Energy esp. from “Geo”

Ra
Review №91

Very good customer service. Everyone friendly very professional an I would recommend auto works to anyone that is need of auto care.

da
Review №92

Great service. Loved that they kept me updated throughout the whole process and did a great job fixing my car.

Ja
Review №93

Professionalism through and through. My vehicle looks like it did when I drove it off the lot at the dealership.

D
Review №94

Very fast and communicated throughout the whole process. Definitely recommend as a local shop that needs work.

Ma
Review №95

Kevin has always been very helpful, Ive brought 9+ cars to this shop.

To
Review №96

Hands down, they did an excellent job repairing my 2016 Nissan Altima. Nelson always kept me informed about the progress of what work was being done. When my car was finished it looked as if nothing ever happened to it. Im a very satisfied customer and will recommend them to anyone who needs their car repaired. Thank you so much.

Li
Review №97

Awesome shop and just loved Steve for his courteous, professional and personal attention he showed me...not rushed thats means alot when ur going through a ruff time from an accident!🙂👏🏽👏🏽👍🏽👍🏽🙏🏽

Ja
Review №98

The best auto repair experience I have ever had!!From the moment I was referred through my insurance to the last day of picking up my car!!!My insurance wanted to total my 2019 Mini Cooper but the experience in the poeople who work at the shop, helped me figure out this situation with my insurance. After two short weeks my car was returned to me in a superb condition!!!

Ki
Review №99

This is the place you want to take your vehicle to! They are so professional and kind and they let their work speak for itself; phenomenal! Thank you Advance Auto Works!

Ef
Review №100

I had my 94 Silverado restored here and it was by far the best choice I ever made.Their staff was friendly and helpful all throughout the process.Allan was always there for me as well,updating me with pictures and status of where the truck was.Chris and Juan were more than willing to even let me see the truck myself while it was dismantled to show me how much work they were putting into it.These guys work hard and their efforts showed when the truck was completed.They even use the manufacturers paint!I will definitely recommend this place to anyone.5 stars guys

Information
19 Photos
100 Comments
4.7 Rating
  • Address:123 E Gardena Blvd, Gardena, CA 90248, United States
  • Site:https://aawcollision.com/
  • Phone:+1 310-817-4922
Categories
  • Auto body shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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