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USA Fire Door
101 W Walnut St Ste 127, Gardena, CA 90248, United States
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USA Fire Door
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Ju
Review №1

Awesome company to work with! Alex went above and beyond for our company! Highly recommend them!

Jo
Review №2

Savannah at USA Fire door is always the best! She has answers for my various questions & makes me feel like I am not bothering her. This may be simple but makes a huge difference when I decide where I will be ordering doors from. She never fails to respond to me promptly!Thanks Savannah!

Mi
Review №3

It was such a pleasure working with USA Fire Door! They were quick to answer calls, respond to emails, and were very flexible with my needs. We werent sure exactly which door we needed, so Tracy walked us through the process and guided us through our options. The ordering process was simple and easy as well!

Ke
Review №4

Savannah, one of the account managers, was an absolute pleasure to do business with! Definitely ask for her! I highly recommend her and this company for any commercial door/hardware work. Their customer service is unbeatable! Thanks again, Savannah for all the help :)

To
Review №5

I first emailed a request for a quote. I received a quick response from Justin Manimtim, when I followed up with him via phone you have to take into account the fact that I have a special situation and right away knew I would not have the option to purchase from him. However Justin spent the time with me and was able to talk me through a couple of options for being successful and after our conversation I had a clear, quick resolution. I really appreciated his knowledge and the time he spent helping me.

Mi
Review №6

Hello,I have had the best team at USA Fire Door. Alex Moran is who I started with on my first door order. He was very kind to walk me through what was needed as I was not familiar with ordering a door. I currently reached out to the team again for new door solution this time needing an electric striker plate for a hollow metal door. They have been working with me to get the information gathered so that I can relay to my site super and get the correct dimensions and get my door ordered correctly the first time...... Thank you Alex and team!

Ka
Review №7

Savannah was a pleasure to work with and always very prompt with her responses. She has made the ordering process so easy. I highly recommend!

Zh
Review №8

Don’t believe the good reviews they had online. I chose to do business with them because the good reviews they received. Turns out to be very bad and disappointing experience.I was new to the business regarding door, found them online. So I initially trying to get a match fire door for the commercial project I had, I have no previous experience ordering commercial fire door. So I thought I need find a expert like “ USA Fire Door”, The one that helped me is Savannah, she’s okay when I first ordering, I asked her to add “ all the necessary things “ for me to install a new commercial fire door and since it’s customized door, it need wait 1-2 months according to them. I waited 1-2 months, my order arrived.Then turns out they didn’t help me order the door frame which surprised me since I did ask “all the necessary things” for me install a door into a brand new entry. so after couple times to going back forth them. I accepted the result as of accidental mistake and choose to order the door frame with them.Savannah then asking me everything regarding the door frame measurement and door hinges measurement, and I provided everything she asked in order to door frame for the customized door I ordered.Then my second order with them arrived, turns out the door frame is way bigger than the door entry I had. So I personally went to the office location to see if we can find a solution to this order since the door installation has been delayed more than a month.This is when the argument came, Savannah seems very impatient about me and my order. I was there to ask how come I gave you every measurement she asked and you guys still made a mistake and it is possible for them to help me solve the issue of having oversized door frame. She strongly stated this order can’t be returned and ask me to wait. Then a guy that’s around 170 cm with glasses came out, maybe it’s the manager. Not sure cause he didn’t introduce his name to me.At first, he seems willing to help me to resolve this problem. So I lead him to my car where the door frame is, then he’s starting asking question and trying to blame me as customer for this oversized door frame. So I got mad, because the conversation seems not going into the right direction.Then he said: stop yelling at me, I am not suppose to be here to help you.I was shocked he will say that to a customer just because I already paid and got the product they made even though it’s completely not useable for me and they blamed me for the mistakes.Maybe i’m not expert for the door, but as a customer to a business. I don’t believe I should be treat this way.Blaming the customer for the wrong measurement that they asked me to measure. I choose to do business with them because I thought they are expert and will help me for my project regarding the door.Turns out I spent almost $2000 and still not be able to install the door and even got insulted by them in front of their office building.I don’t believe this the right way to do business.I personally don’t recommend you go to them if you are not expert cause their salesman is not professional enough to help you and once you ordered and paid for it. They will take no responsibility for the order and the way they treating their customer is just not acceptable in anyway. I feel very disrespected as a customer.TO RESPONSE to Owners response:I am not out of nowhere, I showed up on the same day after my worker picked up the frame and realized the size its too big. I drove over 40 miles to your office to solve the issue before you guys close at 4PM. Your reply doesnt show you guys as a responsible business, saying I am acted like a child. Even if I am a child, its still a customer to you guys. I feel very discriminated when I saw the comment you made. And I didnt demand anything from you guys, I asked if is possible to return or get a replacement. In any of our conversation, did I demand you to do anything? Please be mindful of your wording. Base on your reply to me, other customers can see from that how unprofessional you guys are toward un-satisfied orders.

Ch
Review №9

Michael was great. He delivered everything and explained how the door should be put together correctly. Appreciate it. Great customer service

Pa
Review №10

We had a great experience with USA Door specifically our Account ManagerTracy Ramsouer. We are a 2 year community college in Northern California and find it very challenging to get the service we have received from USA Fire Door.We had to make a last minute change to our order. All we had to do was get ahold of Tracy and he gave us the best customer service, by keeping in contact with us and still having the best attitude about our last minute change. Thanks Tracy!We will definitely buy from you again.

Sh
Review №11

Savannah LoVerde was excellent to work with. I did not have a great deal of knowledge ordering what we needed but with her help and patience we have what we need with all of the necessary parts to go with it. I will most definitely call on her again. Thank you Samantha!

Sh
Review №12

Our Company purchased a door through USA fire Door about a month ago. I looked ocally and after getting several quotes, I decided to go with USA Fire Door. I worked with Savannah and even though I was a littlle skeptical with purchasing a door from far away, Savannah was such a great customer rep that I became very comfortable with the process and was sold on buying a door from your company. The door is in and it worked well. Will definitely be calling in the future with door needs.Shae

Lo
Review №13

My experience with USA fire door was great. My Salesman Savannah, is very knowledgeable and detail. She made my transaction very smooth and fast. I highly recommend getting Fire rated door from them. Thank very much.

Ra
Review №14

Service is always prompt and professional. Tracy Ramsouer has handled my business for my last couple of transactions and service was prompt and precise. Five Star Service!! Thanks

Pe
Review №15

This was the first time I was ordering a fire door and this company made the process really easy, especially Justin M. He was very thorough on what was needed and after i had sent him photos of the door it was an easy process from there. He followed up with me regarding the door and again made the process seem seamless. Thank you, and will definitely will be ordering for the next project.

Ka
Review №16

Savannah was absolutely awesome and walked me through every step of the way! We ordered a new door for our office building and, knowing nothing about fire doors, I needed a little help. Savannah was very responsive, checking in after sending the quote out and helping ensure I collected all of the correct info for our door. Pricing was very competitive as well. Thank you for your excellent service!

Bo
Review №17

I would have given 5 stars. The door fit great. Tracy from USA fire door was very knowledgeable and very helpful. But my windo glass was lost in Shipping after I waited 7 weeks for the door and then waited another month for a replacement glass. My customer was not happy! I really think they need a new carrier service.

Ri
Review №18

USA Fire Door was just the help I needed. Thank you Nester for all the assistance and information on the pickup. I couldn’t have done it without you! You guys are great

Ph
Review №19

Savannah LoVerde is my account manager, and sincerely one of the most helpful account reps I have worked with the construction supply industry. So often, it is a struggle to get your questions answered and have someone explain the process. She was thorough, patient and very detailed, and made the process painless. She is very knowledgeable of her product and industry. Im excited to work with USA Fire door in the future.

Mi
Review №20

I am a GM for a newly purchased hotel which will go under renovation. We ran into roadblock with a Door vendor when going through the process of purchasing new doors for our hotel. Somehow, USA Fire Door came up as a possible last minute option. They say, things happen for a reason. We are so glad we ran into a roadblock with our former Door vendor. Because that gave us the chance to work with USA Fire Door. We started the initial process at the end of March 2021, and by the end of April we were closing our purchase process with them. Our Account Manager was Ms. Savannah Loverde. What a professional account manager! She went into details of my purchase like no other vendor had before. She asked multiple questions, just to make sure we were buying and considering everything needed for our Doors/Hotel and she even contacted other of our vendors (Dormakaba- Door locks) to make sure we were not missing anything. It is very reassuring when vendors go out of their way to ensure you know what you are buying, but more importantly, to make sure you are buying what you need. Although there is still a process ahead of receiving the finished product and installing them, needless to say we are very confident of our purchase and very satisfied of the service provided by Savannah, our Account Manager. Congrats to her and to the company for having such outstanding and professional service. Much success - M.D

Ro
Review №21

I dont usually write reviews however, I felt compelled to let it be known that my experience with USA Door was phenomenal. Savannah LoVerde made all the difference, she stayed with me through out the whole process, my knowledge in this field was limited and she expanded my horizon. I was surprised to see that the door was made in China and I was confused that I paid extra to have a smaller delivery truck bring it to my house with a lift gate when in fact it wasnt. But I got the door and it looks great and all is good.

Jo
Review №22

Fantastic!!! I worked with Tracy Ramsouer and couldnt be more pleased with his service. He was very knowledgable about the products available and helped guide me to exactly the doors I needed. The product arrived within the time frame I was advised, and the quality is superb! Service after the sale was exceptional as well. Any questions I had were answered within the hour and he included other helpful information related to my questions. Great job!!!

Ch
Review №23

I always have a pleasant experience working with USA Fire Door, fast, quality customer service, and very professional. Ive had the pleasure of specifically working with Tracy and I will say, he does a fantastic job and is always there for us for orders or for follow ups.

My
Review №24

Nestor and Jonathan were a great help. They loaded up our wooden fire door carefully and made sure it fit into the truck securely.

De
Review №25

Excellent Customer Service, above and beyond all of my expectations - My sales Rep. Tracy Ramsouer was helpful in answering all of the questions that I had. And Eddie from production was very helpful in completely satisfying a very difficult customer - I wouldnt hesitate to recommend USA Fire Door for all of your commercial interior and exterior door and frame needs.

Sa
Review №26

We had a very unique door situation and we were helped perfectly by Savannah. She understood our needs and performed exquisitely. Thank you USA Fire Doors!

An
Review №27

Savannah Lo Verde assisted me with my order. She was extremely helpful throughout the process. Process was quick and easy, looking forward to working with them in the near future!

Ma
Review №28

The team at USA Fire Door was great to work with, and Savannah, specifically, was great at communicating and getting my order processed. Ill definitely use this company again for my louver needs.

Ch
Review №29

Savannah did a great job with the doors i ordered for my company. she responded to emails very promptly She is very knowledgeable for the items that are being sold. When I get more new doors for our facility I would use her again.

Au
Review №30

Just wanted to tell you guys that Savannah LoVerde was fantastic to work with. I work with many different people daily and Savannah stood out as exceptionally easy to work with. I will definitely be ordering other doors from your company in the future because of her customer service. Not to mention the door was great quality.

Ia
Review №31

Great customer service by Tracy Ramsouer. Extremely diligent through out the bid process and very easy to talk with on the finer details. I highly recommend Tracy and the team at USA Fire Door. Great service 👏

Mi
Review №32

Savannah with USA Fire Door has been a pleasure to work with through out the ordering process and she made an otherwise painful process quite easy.Thank you, Savannah, for all the hard work you did for me, and Im sure you do for all of your customers, great customer service!

Ro
Review №33

We get our estimates quickly and orders are processed within minutes. Justin really stays on track with getting us taken care of in order for us to serve in a demanding field of work.

Ro
Review №34

Savannah was a pleasure to work with, very patient and after going back and forth a few times we got it together. I will be definitely doing more business with them . Couldn’t ask for a more pleasant person to deal with .

Et
Review №35

Savannah LoVerde was very helpful processing our order and making sure we had everything that was needed. We look forward to working with USA Fire Door more in the future! :)

Ev
Review №36

Tracy was great to work with! We got our door ordered quickly and great communication.

Br
Review №37

Thank you Tracy Ramsouer for all the help and professionalism you provided for my project as this was a good size job and you have been top notch. I will definitely be using your company in the future.

Vi
Review №38

Nice guys! Nestor help me load up the door and provide me a cardboard without asking to protect my stuffs in the truck bed.

Ti
Review №39

Great service, and great prices. I will definitely be doing more business with USA Fire Door.

Ev
Review №40

A client of mine has been ordering USA Fire Doors products frequently for a few years now with much satisfaction. I gave the company a call today to grab so more detailed info, and was very pleased with Alex Moran quickly emailing me the specs I needed the minute we got off the phone. Attentive customer support makes a huge difference and these guys are providing it. Thanks again!

Ni
Review №41

Good morning. I just received a call from Alex who gave me the good news that my order is being delivered today. Still can’t believe how prompt the turn around time was! He was very nice and had all the info I needed as if he studied the order before he called. I wish all companies had such helpful employees!

jo
Review №42

Ive been very pleased with the attention to detail and prompt response to my questione. Keeping me informed to the progress of the order and its shipping has been great. Im looking forward to the doors arrival.

Gr
Review №43

I wanted to say that dealing with USA Fire Door has been a total 5 star experience. From the time of my online inquiry I received a prompt call from Savannah Lo Verde and she was very knowledgeable about their product and processes. Savannah was very pleasant and helpful right down to the time the order was placed. Hopefully the rest of the process is equally seamless.

ra
Review №44

Just placed an order with USA fire door in Gardena California. After talking to many suppliers these guys at the best. Talk to Savannah and she was very professional and walk me through the whole process. Made it super easy. Highly recommend.

Da
Review №45

Had a terrific experience with USA Fire Door Savannah my account rep was extremely knowledgeable and quick to reply to any questions I had. I will definitely work with them again on future projects.

Br
Review №46

Excellent team quick response and great prices. Would high recommend! Special thanks to Savannah great help!

Da
Review №47

I had the pleasure of having Savannah assist me in my search for 2 18ga Galvanized Steel doors. 1 more complex than the other due to specific hardware that would go with it, but she was able to provide me quotes and answers for my questions in a professional timely manner. I will definitely be shopping with USA Fire Door again in the future. Excellent Service thank you.

ar
Review №48

This place get u in and out quick. This guy named Johnathan was a cool dude and helped load

Je
Review №49

Great company. Alex was very helpfull and very knowledgeable. Got me set up for many custom steel doors. Will order through USA fire doors for all my door need. Thank you

Sa
Review №50

Justin was very helpful and provided a quote within minutes. Michael handled the delivery and he was very professional and helpful. Great impression so far.

Wi
Review №51

As a previous customer, we ordered three metal frame and doors to one of our project. But we got a defective 6 lag screw, we need 2 more those lag screws. I tried to contact with Alex on Friday by email, nobody reply, but we got an message from USPS said we will got 3 lag screws from USA fire door on Tuesday morning. Thank Alex being so helpful to us! Thank God there are still some good people willing to help!!!

JC
Review №52

I been working with Alex for a few months now and I appreciate how quick he is to respond to my calls and emails. Great customer service. Highly recommend USA Fire Door

Ph
Review №53

Needed an interior commercial door for a financial center and when I called I spoke with Savannah and she was efficient and provided me with a very competitive quote.What I liked more than the price (of this hollow metal door) was that Savannah communicates fast and efficiently.She didn’t keep me waiting and will use USA Fire Door in the future because of her service.

Ke
Review №54

USA Fire Door is an great company to work with. Especially Savannah, she took all the guesswork out of the project. I was shocked how fast I got a quote back. I would reccomend USA Fire Door to everybody. It is a FIRST CLASS OPERATION.

Ma
Review №55

What a great team. Savanna walked me trow everything. It was great. Thank you

Ro
Review №56

USA Fire Door has provided us with great products and fabrication quality on all our projects, but the best has been the sales staff, theyve been stellar. Theyre very knowledgeable and provide fast, accurate information & estimates. Thirty years in commercial construction and I havent seen better products or service.

St
Review №57

Customer service was #1with help, great service and received my product in good time thanks usa fire door

Ev
Review №58

Great Service and follow up. They were there are ready to make sure we were satisfied with our purchase.

Co
Review №59

I have recently taken over a hotel I managed 8 years earlier and Was called to come in and turn the place around. I walked into a hot mess!The hotel had been raided for drugs months before my arrival in where they kicked in 7 fire doors and the previous manager was involved in drug activity as well as stealing monies and items throughout the hotel.I phoned Tracy in regards to ordering the 7 doors and I was completely astonished at his professionalism, kindness and his going out of his way to help me solve my problems, get the proper measurements (which was a task for him to endure through me) and help me each and every step of the way.I have been in the hospitality business nearly 40 years and I clearly notice and pick up on amazing guest satisfaction persons.Above and Beyond is what I always preach to my team.With all of the pandemic nonsense and loss we have all been through, clearly some people extend it into the workplace instead of being blessed to be employed.Tracy is to be commended for his sincere commitment not only to his higher ups, but he clearly let his commitment to helping his clients shine through above and beyond anything I have experienced in this world of trying times that there still are those select few that will always be a shining star!Keep up the great work Tracy- I will recommend you to anyone with great confidence seeking a need for your products.Blessed in Branson,Colleen Kirk

Ch
Review №60

Very professional. Great customer service. I was help by Savannah LoVerde she did an amazing job helping me through the whole process of ordering what I needed. Im VERY satisfied with USA Fire Door services

TJ
Review №61

Tracy Ramsouer with USA Fire Door has been a tremendous resource for sourcing fire doors and accessories. He also helped us out when we needed replacement parts. I appreciate his dedication to customer service.

Ed
Review №62

Tracy at USA Fire door made buying fire rated doors for our commercial building a very easy and a simple experience. On top of being very accommodating, the factory direct price was untouchable.Thank you,Ed Anderson

An
Review №63

Justin manimtim excellent service patient with me highly recommend

Jo
Review №64

Thank You Tracy Ramsouer for your expertise in helping my company Forbes Steel Buildings order the many doors we purchase from You. Keep up the great work.

Lu
Review №65

USA Fire Door has provided excellent customer service and prompt estimates. Justin was very helpful answering questions and processing our order. Looking forward to receiving our order.

Cr
Review №66

Savannah was a real pleasure to work with. Checked on the last order and made sure I was ordering the correct door.

Je
Review №67

USA Fire Door customer service is top notch! Account manager Tracy Ramsouer at USA Fire Door made ordering custom sized doors a snap. The doors arrived sooner than expected and in excellent condition without any decrepences to our order. I would recommend USA Fire door to anyone looking for a quality product with superb customer satisfaction! ⭐⭐⭐⭐⭐

Li
Review №68

Such a great company, especially their employees. I wholeheartedly recommend this company. I placed two orders for two facilities. Justin was an absolute great help, was extremely patient and helpful. Had an issue with one order and it was quickly resolved. Definitely will keep ordering from USA Fire Door - THANK YOU!!

Sh
Review №69

Tracy Ramsouer at USA Fire Door helped our business get our fully finished and customized doors ordered fast and with no hassle. I highly recommend him and would work with him again in the future.

Kr
Review №70

Justin M. was awesome to work with. He was very helpful and knowledgeable. We couldnt have asked for better service. We look forward to working with Justin and USA Fire Door on other projects. Highly recommend!

St
Review №71

**HIGHLY RECOMMENDED!!!**I work for a door service company. I was searching for a new wood door vendor and came across USA Fire Door. I sent an email to inquire and within a couple of hours, Tracy reached out to me and told me to send him any quotes. He got me pricing and even assisted with helping me match a plastic laminate I needed!Our order came in a timely manner. They even call to verify business hours!Tracy went absolutely above & beyond. We will definitely be working with him for any wood door needs! THANK YOU, TRACY! =)

CH
Review №72

I needed two tall 9’ fire doors so I found USA Fire Door online and spoke with Tracy Ramsouer.I knew this wasn’t going to be easy to order because the new doors not only needed to fit but the hinges, strikes, closer etc. all needed to fit.Tracy helped me to get him the right measurements even looked at my pictures to make sure I was measuring right. Helped filling out the order forms and was honest to tell me (up front) it would take around 8 will weeks to get.Every time I asked for an update Tracy replied and after the 8 weeks I received the product and it fit like a glove!Thx!

je
Review №73

Tracy Ramsour went above and beyond my expectations of good customer service. Really appreciate his patience, persistence and assistance with getting my order placed.

Ja
Review №74

I have been in the facilities management profession more than 40 years. Ordering steel emergency exit fire doors from USA Fire Door was fantastic. My contact at USA FD, Justin, was an expert on door sizing, code compliance, etc. He helped me address concerns that I or my team had not even considered. The prompt service, expertise, and genuine interest in the customer is top shelf customer service. On top of that, the USA FD pricing for custom doors is saving my school significant dollars. When it comes time to replace 500 dorm doors in the near future, USA FD will be my 1st choice.

Ph
Review №75

Savannah was incredibly helpful when I ordered my steel doors. She was professional, knowledgeable, and extremely helpful

Ba
Review №76

We needed to put some windows in our band practice room doors at the High School where I work. We knew nothing about the regulations for fire doors so we called USA. Michael was very helpful with the details and we ordered two windows. The price was reasonable, less than I expected, installation was very easy and they look wonderful. We just ordered two more windows for storage rooms in the same area. The only problem we are having is the Students are upset, we can now monitor them without opening the doors.

IV
Review №77

Im so please with the personal attention from Alex, very professional, all my questions were solved and I got our estimate with a complete information.Thanks.

Su
Review №78

I was very leary of ordering fire doors for our large building remodel online. I was lucky enough to work with Michael over the phone. He was very thorough in going over our specifications so that he could help me order the right products. He very patiently built our order and ensured that we reviewed it several times to make sure it was correct. He also made sure that we got the best prices. The doors came and were exactly as expected. We would definitely use USA Fire doors, and especially Michael, on our next project.

Hi
Review №79

So I called USA FIRE DOOR and Alex answered my call and was so nice, professional and super helpful by providing all the info I needed:)Thank you Alex!!

Al
Review №80

Justin did an outstanding job of quickly and professionally providing me with an Estimate for a set of steel Fire Doors. He explained the ordering process, shipping requirements and specifications for various options. He also responded to my questions and Estimate revisions in a very timely manner - less than 2 min - each of the 4 times that I asked for clarification or changes to the Estimate. When I did place the order, he again responded with confirmation in less than 2 min. Nice job and easy to work with.

ma
Review №81

Tracy was awesome. He is knowledgeable about his products and extremely helpful throughout the purchase process. His response time was amazing with any questions or concerns about my order. I will definitely use them again with my next project.

su
Review №82

I would like to express how professional and courteous Justin Manimtim has been. It is an absolute pleasure to work with him. he is very knowledgeable and his quotes are always accurate. His turn around time is amazing! Because of this employee I will return time and time again. You have a real gem on your hands here.

Lu
Review №83

Transaction with Michael was quick and easy.I do not know much about fire doors but with his help I managed to find what I was looking for and for a better price than expected/offered by other providers.Michael made the whole process smooth and easyNow I just have to wait for the doorwill update review upon receipt of the doorThank you Michael!

Je
Review №84

Laura, from USA Fire Door is great and gives wonderful customer service and will go that extra mile to make sure your order is correct and will answer any question any time. Definitely will go again in the future. Thank you Laura.

Al
Review №85

After spending hours calling different vendors and searching the internet to try and find a replacement door for my business that had to match the exact specifications of our old one, I found USA Fire Door. We worked with Laura who was a tremendous help in getting us exactly what we needed. She had all the information I was looking for and a quote for me in less than an hour and here we are with a new door. Would highly recommend USA Fire Door. Thanks again Laura!

or
Review №86

This outfit was great to deal with, I had a rush order for a high profile job in San Francisco and asked these guy to expedite a descent size order, in these trying times with stay at home orders in place in their area, they got my order out within 8 business days. My hat goes off to their team, thanks to Justin in Sales and especially their Ops manager Eddie H. who stayed in constant communication throughout my order process. I will be using these guys in the future and recommend you do the same!Regional DirectorT. Ortiz

Me
Review №87

Tracy Ramsouer was a great help with getting the right doors for me and a pleasure to talk with.

An
Review №88

Savannah was great to work with fast and professional. Thanks again!!!

Ad
Review №89

I needed a Fire Rated Steel Door. Michael Sinaga helped me out and he did a great job understanding what I needed and even helped me fill in some blanks that I would have never thought of. Michael sent me a quote within an hour of speaking with him along with manufacturing documentation of every part I ordered (door handles, glass window, self closer, etc.). Service was great but even the final price on everything I ordered for a Steel 90min rated Fire Door was very reasonable. I will definitely recommend USA Fire Door!

St
Review №90

I had a great experience with USA Fire Door. I have never measured or ordered doors before, but Justin, my sales rep was beyond extremely helpful. I had 2 different sized doors, six total. After trying to measure myself, I was not confident I had done it right. I took one of my doors to him and he confirmed I did it right. I feel that was extraordinary customer service. Anyway received all six doors on time and they were a perfect fit.

Mi
Review №91

I had a great experience with USA Fire Door! We have a normal vendor that I try to stick with because it’s usually a lot simpler. But thanks to Justin their Sales Representative. It was easy, if not easier. Will definitely use these guys in the future for further business.

Ma
Review №92

Michael Sinaga was my direct sales representative who always answered my calls, text, and/or emails promptly. Every question or concern I had was answered in detail. Although I havent received a product from USA Fire Door yet, but if the quality of their product is half as good as my sales rep, this product is going to be top notch. Ive worked with other commercial steel door companies before and you cant beat USA Fire Door for Responsiveness, Punctuality, and Price. Im looking forward to seeing the product. For now, I would recommend USA Fire Door to anyone in the market for commercial fire doors.

Al
Review №93

I had to change one of our hotel doors and contacted USA Fire Doors. Justin was the sales person who handled our request and he is the best at it! I dont think I waited more than 5 minutes to receive a response to my e-mails and he even helped me with measuring and hinge locations! I couldnt have ordered the correct door without his assistance! Great customer service!

SH
Review №94

Laura there at USA FIRE DOOR was friendly and very helpful. I will recommend them to every one. Thanks guys for all your help. Stay safe!!

Ga
Review №95

I needed to add an additional door in my office but had not done the TIs initially but needed to match the existing doors. From the Timely sticker on the door frame I found out that the door came from USA Fire Door. I called and spoke to Michael who was able to help me identify the door, frame, handle, hinges - everything - of my existing doors and order the additional door I needed. As a knowledge business person, but certainly not in the construction trade, I really appreciated the time Michael spent to make sure I ordered the exact door (and associated parts) I needed.

Cl
Review №96

I had a very complicated order for 13 doors, all different sizes and throat sizes. This company was great, and Michael S, our contact, was very patient and helpful in explaining the details and helping us write the order. I would highly recommend this company and Michael in particular for any door needs.

Br
Review №97

I worked Justin and he was very easy to work with. Justin had quick email and phone response. I will buy from them again. I received a quote from another door company and the quote was higher then USA Fire Door.Brad

Ma
Review №98

Being a General Contractor, Ive had to order several doors and fire kits for job sites that I needed extremely quickly. Michael Sinaga, our account rep, is always a pleasure to work with. He is responsive, knowledgeable and goes out of his way to make sure we get what we need as fast a possible. Great company to do business with.

Mi
Review №99

Weve been using USA Fire Door for quite some time now for all of our fire rated and non fire rated doors. Laura has been beyond helpful and always willing to go the extra mile for her customers.

Al
Review №100

Justin Manimtim was a great help to our company. He was quick, efficient and helped us get a great price with an excellent lead time. We will come back to USA Fire Door as a result of a fantastic experience. 5 stars.

Information
13 Photos
100 Comments
4.8 Rating
  • Address:101 W Walnut St Ste 127, Gardena, CA 90248, United States
  • Site:https://usafiredoor.com/
  • Phone:+1 844-321-3667
Categories
  • Door supplier
  • Building materials store
  • Building materials supplier
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–4PM
  • Sunday:7AM–4PM
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