Destiny was very helpful. She promptly followed up with me regarding an online reservation and suggested I take a look at the unit before determining the best size unit for me. She shared highlights about the facility during the tour and quickly accommodated my needs. The facility itself was clean and well-kept. Overall, I had a seamless experience from inquiry to renting a 5x5.
Destiny was helpful, friendly, and informative! Made the sign up process a breeze - definitely would recommend this place solely on the customer service. The facility is very clean and secure.
Cindy and Ozzie were such great help and overall made it so easy! Great at communication skills, didn’t make me feel like I was bothering them!! Love it!
StorQuest Self Storage was a great experience! A very clean and efficient business. Destiny and her team were very helpful in explaining the process, the times the storage center was open and even some tips on the best times to visit. I knew that my items were safe and never had any issues during my visits. I 100% recommend!
Destiny and Cindy are always so very nice. I have been storing for a year now and Ive had the best experience. The facility is aways so clean and fresh, business is always booming and ive never had any issues. I would recommend this storage to all of my friends.
I have been with another big-name storage unit for 2yrs and I am moving in the neighborhood so I am changing to this StorQuest. Compared to the old storage unit, this place is much more well kept, construction is metal and concrete, and it doesnt smell!! (The old storage unit had hole in the ceiling, made out of wood panels, and it smelled bad). Destiny was thorough in her briefing and very sweet!
Ozzy was very patient with me, kind, quick and efficient. I had a wonderful experience with Ozzy. Glad I chose this location.
Destiny did a superb job. She is cordial, knowledgeable and thorough. She efficiently reviewed the contract with me and patiently answered my questions. I highly recommend Stor Quest because of my interaction with her.
Omg... when I say presentation is everything... Destiny nailed it! I was bought and sold the moment I sat down at her desk! She was very professional, superbly well versed and extremely knowledgeable about the business throughout the entire transaction. She represents this company well! I will definitely tell my family and friends about this hidden gem! Thanks for the above average experience Destiny!
This company raised RENT 30% and when I told the manager I thought that was excessive she said You can move out anytime. SO I WILL NO LONGER DO BUSINESS WITH STORQUEST NOT JUST THIS LOCATION.This was not my first bad experience 😒 I updated my contact information earlier this year IN WRITING. Last month I had an issue and asked for the manager to call me. I asked her what number she had on file and she says the old number and mentions there was no update in the system 🧐check my file 🤯 Surprise my contact info was put in the file and never updated in the system.
Units are clean, well monitored and accessible. The lobby was clean and professional.But Destiny was the reason why I rented. Her knowledge of the facility and storage options were communicated in a non-pressure and helpful manner.She instills confidence in what already seems like a good location, and expertly answered any and all questions I had for her.
Friendly & helpful staff. Just dont forget your keys! You can rent a cart from the front office by leaving your I.D. Building is clean & easy to access
Destiny S. was very patient and helpful. She showed us around the building and different size storages. The place is super clean. I felt comfortable leaving my belongings.
Chris is doing a great job, the place is clean and well-maintained with no issues borrowing carts or accessing the unit. Would recommend!
I’ve been a customer for two years the Assistant and store manager are excellent they provide excellent customer service. Destiny is very polite and make me feel like family. I would recommend StorQuest to the elder. They worker make moving very easy.
Had great experience thanks to Destiny and the little carts were so much help absolutely loved it
Excellent service! Amanda did a terrific job getting me the exact storage unit that suited my needs. Keep up the great work!
I love the unit people are friendly I love the area I’m glad I found this place also the price was at my expense.
The clerks are the very best, they are 10 star! Cindy and Analyse are the very best! Not only did they find my phone, they held it for me until I came back.
Destiny helped assist me with getting set up. everything was a smooth and fast transition!
One of the easiest, most professional and pleasant experiences Ive had with a storage company. Their representative, Destiny, was caring, considerate and went above and beyond in making sure my wife and I were taken care of. Would recommend to anyone!
Its actually a very clean and beautiful storage facility.
Easy, clean and very convenient! Ample parking and great service from Analyse and Cindy! Even got to keep a very nice Storquest pen!
My mom has a unit here and we love the facility. It is extremely clean, climate control, and has cameras. Their staff is always there to help. Thanks to Cindy, Coury, Cynthia for such an amazing job. Can’t believe we almost forgot to rave about them. Better late than never. Would definitely recommend instead of Public Storage.
It has been a while but I would still like to recognize Cindy and Cynthia. They were always pleasant to work with and genuinely kind.
Very very satisfied with all my questions!
Cindy was more than accommodating and awesome 🙏💯
Great staff and clean facility. And great prices.
Today I got a storage unit here at storquest gardena I was helped by Destiny who is very sweet and knowledgeable.she was working by herself and was able to multitask and help other guest. She was great! I will recommend this facility to all my friends and family.
Anna the store manager was friendly and thorough. She took me to see the storage unit, explained options and process. I signed my month to month lease and was in and out in less than 30 minutes. Very pleasant experience.
New customer and have been treated Kind and with respect, they treated me like family, made me feel i made the right choice selecting them and they have awesome customer service skills. Ive had the best experience.
Destiny is the best! 🙂 She knows her business, and she is professional and courteous while performing it. There were a few hiccups during the process. However, Destiny handled it!
I am leaving a 5 star review for Destiny. They were very accommodating and patient with helping me fogure out why certain things were not working with my gatekey/ communication systems. I was in and out in no time. Thank you for all your help Destiny.
Destiny is very prompt in service and knowledgeable with her skills throughout#superb
I had a great experience at storquest and the customer service was perfect. Cindy and Destiny were so informative and helpful!!!!
Awesome service by Cynthia. I love their cleanliness! Would recommend this location. Thank you Cynthia!
Very efficient service and help from Destiny.
Destiny is very friendly and helpful. I recommended three friends.
Destiny helped me and was so polite and helpful. Customer service was amazing!
Destiny was great, very informative and kind. The facility is nice and clean.
Cindy was amazing, will definitely recommend.
Destiny was pleasantly helpful and informative in the handling of my Storage needs.
Customer Service Was Excellent. The Employee Was Very Professional and Completely Helpful. She Definitely Deserves 5 Stars For Her Positive Energy!
Anna, the manager at this location, is extremely helpful, professional, and communicative. The facility is clean, accessible, and secure. The storage units are spacious, secured, can clean. Highly recommended!
Went to purchase me a storage and a very helpful associate named Kim helped me. She was very thorough with explaining the facility and helping me set up my storage. I recommend this storage facility to anyone !!!
I been storing my stuff here for months . I love how easy accessible they make it... all the staff is super helpful, and they went out of their way to help me .... Amanda was most helpful in my last visit to access my unit . She remembered me and we had a small chat . All my belongings are free from dust free as well !!
Ms. Destiny was so on point with her professionalism...I cant say enough of how she did a great job with assisting us with our rental. Great personality too.
Great Service from Destiny and all employees.
Cindy and Destiny were very friendly professional and very helpful. The storage facility is very clean and safe. Cindy explained the company’s requirements very thoroughly.
The service it’s grate and Cindy it’s the best!
My experience at StorQuest was nothing short of satisfactory. The young lady, Kim that I worked with, was absolutely charming and charismatic, and helped me around the facilities with no difficulty whatsoever. Come on by.
Cynthia was awesome. She showed me the units, explained everything well and was very polite and not pushy. I went to look at several other units but came back here because of the total experience. I liked the cleanliness of the facility, it is well lit and temperature controlled.
Great place! The staff was awesome, John and Ana were very helpful and polite. Got a small unit for a great price. Thanks guys ❤
And it was very courteous and she helped me out quite well thank you for your service
Great customer service. I love this place. Espcailly Cindy. Great stuff just wonderful
This is my second time using Storquest and I will never use any other storage company! storquest is top of the line when it comes to cleanliness, customer service and unit prices. Cindy, the manager of the Gardena location gave me a tour of my unit and was very informative and super professional. I was able to get the first month for only a dollar, and I also like how there is no commitments—it’s month to month!I will continue to use them as a I am now a lifelong customer!!! Thanks again for everything,you guys rock!
2nd time I’ve rented from here and I love it. Customer service is always amazing. Today I was helped by Destiny who was so sweet, fast, and helpful.
Cindy is great very great service!!
I’ve used several different storage spaces over the past 20+ years. This is by far the best one ever. It’s not only the cleanest, it’s really well run. I highly recommend them for your next storage rental. The staff is very friendly and helpful as well.
Cynthia has been amazing to work with! Ive been planning a long distance move with lots of last minute changes and throughout the entire process Cynthia has been incredibly helpful and willing to take my many calls. Prior to this, I spent weeks looking for a storage unit online. Storquest stood out to me because of their friendly customer service, transparency on pricing and clear interest in the customer.
Jose was very kind and help me very nicely for setting up my account.I was very happy. Thank you very much.
The ladies were exceptional. Wendy left no rock unturned. She treated us like she was welcoming us to her home. I plan on doing my visits to my storage when shes working. In these times having someone with that wonderful attitude is a calming experience.Also, went to rent an additional storage today and Destiny was wonderful. She was so helpful with great suggestions. I spoke to Jose on the phone who assisted me in a way that bought pure comfort. I love this staff.
I’ve used this storage facility for over a year, great place very clean. Very nice people and service. Chris was great he cut my lock off with no problems, went the extra mile to accommodate my needs. Great service and an amazing employee. I will come back to this facility for all my storage needs in the future! Highly recommended. Thank you!!
This was my first time renting a self storage unit and the experience was very pleasant. Cindy was very sweet and helpful and made sure that I thoroughly understood the process. She answers all of my questions! The facility is very clean and welcoming. Would highly recommend!
One of nicest storage Ive ever seen. Clean, air-conditioned, clean bathrooms! Great customer service, today i went to the office to pay my bill and Cynthia was so patient and kind! Before you go anywhere else stop and check them out.
This was my first time renting a self storage unit and the experience was very pleasant. Cindy was very sweet and helpful and thoroughly explained the process to me. She answered all of my questions! The facility is very clean and welcoming. Would highly recommend!
I am giving Cindy 5 stars for her customer service. She was very patient as I am one of those indecisive customers and I also appreciated the fact that she was very knowledgeable with the facility and aspects of the business. Cindy is very courteous and considerate. I think she genuinely takes pleasure in helping her customers which definitely makes your experience all the better.
Amanda was very helpful and made the process extremely easy. Great customer service and answered any questions I had. Nice storage facility, would definitely recommend. If you need a storage unit you should check this place out!
Clean and well maintained facility. Cynthia was very helpful. Move in went smooth. The unit is easily accessible and the lock is easy to use. Elevators worked great. Plenty of push carts. And clean bathrooms. Lots of parking. Thank you.
Kim is EXTREMELY helpful. I just love her . Thank You !
The manager was really polite and detailed in explaining the breakdown of payment and security of storquest storage manager Amanda
Our stuff is safe here. Staff cares, polite, trustworthy. But good grief its expensive - over $2,000 annual.
Great experience! Exceptional customer service and a very clean facility. Would highly recommend. Ask for Cindy she will take great care of you.
Today was my first time visiting a storage place. And it was a complete pleasure. Starting with customer service over the phone to the person who greeted us at the door. Coury was great. Super friendly.Place is new and super clean.Made me feel safe and secure. I would highly recommend this place.
Cindy was such a pleasure to deal with ! Extremely professional and courteous ! A+ service
I leased a storage unit from this location for over a year and had a pleasurable experience with the staff and the facility.When It was time to terminate my lease Destiny was a very helpful and pleasant. The manger Cindy was accommodating to my needs and full of positive energy!This StorQuest location is a great . Clean and they have a great team.
Cindy made my experience very pleasant and she a cheerful employee. They facility is very nice same as the paramount location. One of the main reasons I choose Stor Quest second reason the prices are very good.
Couri and Cindy did an amazing job getting me my stuff
I love this place. Kim’s & Anna is the greasiest they processed me in rapid speed and I always request one of them to expedite my payment process.
Nice clean facility, quick and friendly customer service. My rep was cynthia, she was very knowledgeable and provided all the info i needed and answered everything question adequately. Great place to rent from!
I love this storage facility. Always clean and very knowledgeable personnel. Cynthia is amazing and I would refer all my friends and family. As already have. Thank you
It has been nothing but a pleasure to have the courtesy and customer service of the staff at Storquest. Its been a difficult move for myself and it was helpful to make everything seamless and have friendly faces and helpful people to help me through the transition.
The site is impeccably clean, and the staff is courteous and helpful. The building is new, and access is convenient. My one main complaint is the payment system, not about this location itself. Instead of having a payment portal on the website, they send you a payment link via text. If you are late, which I have due to job loss because of the pandemic, you have to go into the office to make a payment. I dont know any businesses that still operate like this, especially when we are trying to reduce in-person contact. I had to make several calls to escalate this issue, then sign and fax a form to get permission to pay over the phone...in 2020. StorQuest really needs to update its payment system.
Cynthia and Cindy were very welcoming and patient with our requests. The place is big and pretty clean. I appreciate their help and guidance. Very easy to get the storage space.
I dont always review but this was worth writing a review. Never have I been to a more clean storage unit, from walking into the front office area, walking the premise and all the units that where shown to me. Destiny made sure to go over all details and questions I had that it made it hard for me not to say yes to renting a storage on the spot. Thank you for all your help Destiny.
Absolutely Love it here! Affordable clean and friendly service. Thank you Cynthia for all of your help! You’re the best 🤗
Cindy was fantastic. She really worked to ensure we go the best deal. The facility is well maintained & secure. Thank you Cindy, you’re awesome!
Kim in the Gardena location was so nice and patient very knowledgeable which helped with our decision this was our 4th look best prices around....The place was awesome clean and reasonably priced.... O and if you have delicate items they sell weather resistant boxes...
My experience today was very smooth and clear. Destiny was very helpful, professional, nice, and made the overall process flow very smooth and easy. Upon returning later that day Cindy Was very helpful as well. Thanks ladies
Nice, clean, and organized. Staff are professional towards me.
Good customer service friendly attitude very nice people clean facility
Everyone is so helpful especially Cindy who signed me up. Cynthia was very cognizant of the cleanliness of the process. A+. The facility is clean, air conditioner, and well kept.
Very helpful staff. Cindy was great. Very clean and efficient. Quick setting up process and packing materials on site if needed!
I love storquest! They are always more than understanding and always work with me. Cynthia always provides great service, helps with all my needs, and are always polite. I appreciate the wonderful service I have received while renting my unit!
I have rented with StorQuest for nearly a decade. I have always found clean spaces and kind, very responsive staff. Today I was helped by the great Amanda and Cynthia as I rented a new unit.