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Tire Warehouse
658 Pearl St, Gardner, MA 01440, United States
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Tire Warehouse
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Th
Review №1

Im pretty disappointed with Tire warehouse its such a gamble if theyre busy the work is shoddy I dont know if Im gonna ever go back to one of these chain tire warehouses ever again I will go to a localy owned shop capable of doing a proper alignment and stick with them for everything. These guys just dont have any accountability or credibility.

Al
Review №2

Great service! The gentleman that took care of me was very helpful and polite. I manage a restaurant and i can appreciate the great customer service!

Ra
Review №3

Rich and his team are awesome! Great service! Great prices! Great tires! Great service!!!! Ray and Laura sending a shout out from southern Virginia, hauling a 40 fifth wheel with pride and knowing the awesome job they did will ensure our safety. good prices and really personable staff. have had many dealings with them and they are like family. much love and respect to all of you. Rich, you and your guys are a hell of a team. see you in about a year brother we gotta get all new tires on our dually, hahaha, youll be lovin us then.

Jo
Review №4

They got my car in and out quickly, amazing customer service both when I called to make the appointment and when I arrived. I will definitely use them again.

Be
Review №5

The staff at Tire Warehouse here in Gardner have been nothing but excellent. Friendly and honest with their opinions. Theyll never try to force you into something you dont want it need.

Ni
Review №6

This location was great! I had started in the Fitchburg location and after they couldn’t find a hole in the tire, a few days later it was low again. So I came over to the Gardner location and they took me right away and were so apologetic and kind the whole time. I will be sure to continue coming to this location in the future!

Se
Review №7

Helped me out this morning with a bad tire. Fixed it and on my way. Very happy going here

Si
Review №8

The staff were very helpful and courteous.Would definitely recommend going here for new tires!I arrived before my appointment time and was out of there in no time at all.

je
Review №9

I have purchased my tires here in the past and never had a problem.Have never been told that appointments are serviced first,which is fine but tell people that or at least have a sign. I called the day before and asked about making an appointment and was told I didn’t need one(wasn’t told it was recommended and I would have to wait for appointment vehicles to be done).Then I was told that they tell everyone that,except I was there for two and a half hours and the two people answering phones never once said that to anyone,so they straight up lied to me.Then I was never quoted a price,I wasn’t too worried because I was buying one tire and having it w switched with the spare,so didn’t expect it to be to much,time to pay and I show my phone with a competitors price and the guy gets aggravated,says I was supposed to show him this before,again the only signs say they will beat any price,doesn’t say it has to be presented ahead of time,also one sign says you have till the next day to show a price.So I can come in the next day with a better price but today I was supposed to show it up front??? Very disappointed,unprofessional,will not be back. I own my own business,the customer is the backbone of your business,be upfront with small details and don’t act like the customer is wrong when they are unaware of your policies.Be upfront about how your operation works.It takes nothing to be upfront and honest

Ja
Review №10

The manager is great. But the techs are slow. Waited for my tires for over an hour to be put back on my vehicle.

Th
Review №11

We have been using the Tire Warehouse in Gardner for years. They are always friendly. Do the jobs quickly and are reasonably priced.

Br
Review №12

Very nice people working here and they dont charge you for random things you dont need. Great work done at a solid timeframe and price point.

br
Review №13

I brought my car to have an alignment done. I was told that they couldn’t do it because my tierod was bad. Picked up the tierod and pulled my tire off turns out my tierods were completely fine. I have a bad ball joint and a bad cv axle. There was no mention of this. Tyler is the person who looked at it. I will never bring another car here. They wasted my time. I’m not even mad because it’s clearly just ignorance or lack of intelligence.

Ch
Review №14

Very pleased. Rich was super friendly & helpful. They were quick and I was in and pit in no time.

Br
Review №15

I called multiple places some in Woburn where I work, some in Gardner where I live. Most laughed and said no we have nothing in stock for winter tires this time of year for your size. Well I tried tire warehouse in Gardner and not only did they say yes, but they drove to another state and got them and had them installed on my suv by 10am the next day. Good quality tires not something from a garbage stock. So if your looking for a company that will say yes and help you in a pinch well you found them.

An
Review №16

Excellent service.Best tire place!!!

Sa
Review №17

Always good people who work there, they are a lot of help.

Ro
Review №18

We think Rich and Larry work to hard ...I am very happy with them here at tire warehouse...They rock

ma
Review №19

There fast they have several options to chose from very helpful if you need tires come here

Da
Review №20

Nice people. They do their best and have a decent selection in stock, and lots more available in short order times.

sc
Review №21

Good price good service.

Mi
Review №22

I swung in when I hit a pothole and these guys were great! The place was decently busy but well managed. I worked with Matt, who was great. Rather than just trying to sell me a new tire he ran through my options including patching, replacing one tire (because my tires new enough not to require replacing the pair), or replacing the pair and replacing my spare with the good remaining tire. I ended up with a patch and an alignment and will definitely be back in the future. Great place!

De
Review №23

Love this place. Best deals on tires in the area. One member of staff was not wearing a face mask, stayed away from him. Right now R hey are working on appointment only, which is an excellent idea.

Em
Review №24

Awesome place to come to get your tires fixed! Super friendly and easy to work with! Matt who works here helped me right away, and was very kind in explaining any problems my tires had. Would highly recommend this place!

T1
Review №25

Ive gone to town fair tire and other tire shops before. This just blows all others out of the water with the service and speed. Matt looked up my tires before I arrived ordered one that was special order and replaced two others that were in stock in about 35 minutes. Left one rim for them to put the special order tire on. I wont be going anywhere other than here for tires again.

Al
Review №26

Friendly, prompt, and helpful

Br
Review №27

Very good experience

Ta
Review №28

I came in today, no appointment. I had a flat tire. They were very professional and fixed my tire within a few minutes! I will definitely be back! Great service!

Am
Review №29

Came in because I had a flat tire, expected to pay for a new one, they were very helpful! They were able to save my tire and just fix the flat. Saved me some $$! Highly recommend tire warehouse in Gardner.

An
Review №30

Great service. I had an end of day emergency. The man Rich answering phones squeezed me in, but I had to rush down.Turns out, more was wrong with my rims/tires then originally thought. These guys stayed probably 2 hours late to accommodate me and get my car fixed up right. I would have been totally screwed going into the weekend without getting these fixes.Second time this place has gone above and beyond.

Mi
Review №31

Rich and his crew are fantastic. My trailer full of sheep on route to a show had a flat. They got it fixed and back on the road in just a few minutes. They checked all my air pressures before sending me off. Always a pleasant easy group but today was great to get me in and out as fast as they did with a load of critters on.

Ri
Review №32

The service is always fantastic at the Gardner location. Im thankful they made time for me on Thursday because I got there with 20 minutes to spare before closing time. They were more than happy to help as I was because I was using a smaller size spare.

iz
Review №33

Tire warehouse is the only place to buy tires. The gardner store is one of the best. The staff is awesome and rich the manager is super friendly and knowledgeable. Highly recommend location for any tire needs!

Br
Review №34

Good service at a great price.

Ch
Review №35

The guys at Gardner TW are awesome! Needed tires and they were affordable and quick. Matt was knowledgeable and a pleasure to deal with!

Lo
Review №36

Excellent service, didnt have and appointment,got me in and out fast,go there for all my tire needs, thanks guys.

Ja
Review №37

Absolutely perfect service. This was my first time using tire warehouse and i am happy using them for my new tires. I made a 230 appt and was out the door at 350.

Le
Review №38

Loved the work and environment.

Tr
Review №39

I went in to get a tire replacement, only for the knowledgeable team to see that my tire could be repaired instead of replaced. My tire was repaired in a half hour and I was able to get on with my day and save money in the process.

Lr
Review №40

Wow, we just drove an hour in a snowstorm on our donut- to get here b4 closing. Matt, thank you for going above & beyond to help us. You made our night! Great service- thank you!!

al
Review №41

Went in for a tire repair, They always treat me well. Fixed my tire and Im very happy

Ra
Review №42

Great customer service! The staff got my car in right away and made the needed repair efficiently! Thank you!

To
Review №43

They were extremely helpful, and the service was fast and done very well! I buy tires for all of my vehicles here as well as have my snows changed over too. I highly recommend them!

Fu
Review №44

Always treat me good and the manager Is one of the reasons I go to gardner and not fitchburg

Ma
Review №45

Fixed a flat just before closing. Awesome. Matt was great and very friendly helpful and courteous. Thanks tire warehouse.

An
Review №46

It was a Super busy afternoon at TW in Gardner. However, their man Robert found me a parking spot right when I got down there... in the midst of seeming chaos he was friendly and forthwith! Then despite the busyness he got me in a bay to get my tires re torqued and topped off with Nitrogen and I was happily on my way. He was a real pro at prioritizing the customers their... as someone less aware and less caring might have queued me way back in the herd!!!... but luckily Robert was Awesome!!!! Three cheers for TireWarehouse!!!Sincerely,Anna

Ya
Review №47

DO NOT go here i went to get an alignment and litterly the first time i drove the car i went on the highway mind you i had my daughter in the car my tire flew off caused alot of damage to my car called them to tell them what happened no help what so ever very upset incident could have been alot worse DEFINITELY DO NOT RECOMMEND

Th
Review №48

Tire Warehouse in Gardner, Massachusetts was a very pleasant friendly environment. The service was very professional with the combination of quick service. I only do business with them for they have great prices and complete the task at hand in a timely manner. Theresa Benedict.

Sa
Review №49

Awesome, quick service. Matt was very helpful and patched a flat tire on short notice.

An
Review №50

The staff is very friendly and helpful, I can get my tire repairs for free, and I always feel like I am getting quality products to help keep me on the road 👍

Ke
Review №51

The guys at tire Warehouse are always professional and ready to help. They give me great service every time and I have used them often over the years for all my tire needs.

Mr
Review №52

Great customers serivces, nice people, and friendly. Customer with them more then 10yrs for tires.

Da
Review №53

Always have a good experience here staff is friendly and polite and the prices are good to

An
Review №54

These guys are awesome! They always get the job done in a very timely manner and provide excellent customer service. The prices cant be beat! I would recommend them for any tire needs.

Hu
Review №55

Came in the day of the first snowstorm. My tires where worn out. They where short handed and still did a fantastic job. Got me back on the road asap.

Bo
Review №56

Lets face it, buying tires isnt on anyones list of fun things to do. These guys make a necessary nuisance as positive an experience as possible. They addressed my needs professionally and politely. I was in and out in less than an hour with 4 quality tires at a very fair price. Ive been going to another local tire shop for years but from now on this will be where I go for all of my tire needs.

li
Review №57

If I could put negative stars I would!!! Start to finish this was a horrible experience and a danger to my safety!! Had to get corporate involved!!! Theres a set of brothers who work here that no one should let touch there car. Im not saying everyone who works here is at fault but those 2 guys are a danger to have working on cars. I have to go to another tire warehouse to get my new tires remounted, rebalanced and aligned bc when i go over 65 the wheels shake. They broke the middle piece of one of my rims right off, list my air valve cap, has my car teetering on 3 jacks....like I said HORRIBLE EXPERIENCE. I DO NOT RECOMMEND GOING HERE

Je
Review №58

Fast, excellent service. Knowledgeable staff. Would recommend highly

Li
Review №59

Thank you to Richard and Josh. They did a great job with my tires and they were honest. You guys rock!

Mi
Review №60

They did a great job!!!!!I I was out from there in no time.Thanks for the great services.

Sc
Review №61

Great experience good people

Jo
Review №62

I would give SIX stars, but Im limited to five.I was in town over the Memorial Day weekend and had a blowout. Without going into needless detail, these guy bent over backwards for me. Not only was the tire replaced INCREDIBLY quickly, but they also let me know that the impact had made tiny cracks in my rim and would require me to keep filling the tire up every time the low indicator came on.This was NOT their first choice, but it was 6 PM on Saturday evening of Memorial Day and there was not going to be anywhere to get the rim I needed until the following Tuesday, and I had to leave for Washington DC (to go home) on Monday. They tried for me right up to the end, but nothing was available anywhere around.Their prices were so reasonable, that I went ahead and got a second drive wheel so that my drive tires matched... THEY DID NOT suggest this to me or try to upsell me. I suggested it and they said they were happy to do so if thats what I wanted, and even though it was last minute in the extreme, they had it changed and balanced/mounted in about 15 minutes.Just an aside... I was standing there at about 5:58PM (they close at 6PM sharp) when a call came in. A guy had a flat and needed a new tire. Amazingly, the Boss (Rich?) told the guy to come in, and then he sent his staff home and said hed take care of the customer himself!GREAT service, great staff, UNBELIEVABLE management.... if this place was in Washingtion DC, Id NEVER go anywhere else.Thanks Guys... I followed your advice, just kept an eye on the low air messages and made it home. Ive also taken your advice to go to a rim place that could weld the crack, which is where the wheel is right now.

Ni
Review №63

Dropped my car off at 930am was told it would be a 5 hour wait i get there was snow in the forcast and there busy thats fine dropped car off and left however after 7.5 hours go buy i try to call to check status of the car no answer 14 calls and no answer then proceed to drive there car hasnt been touched and im told it will be another hour i understand it was busy but dont lie to customers and over book yourself when you know it wont get done this will be my last time with tire warehouse me as well as at least 6 others all lied to not cool

Dj
Review №64

Great service and people, made a point to ask about torquing the lug nuts and to be careful not to scratch the rims. Would recommend them to anyone in the area for sure. Thanks guys

M
Review №65

Very friendly service. This is the only place Ill take my car for tire needs. I very much recommend

Er
Review №66

They are great price. However they are the slowest. Made a pointment for 2:30. There were two vehicles in the bays. 3 bays 4 guys working. It is now 3:40 and I finally have two tires on my truck. Im getting four. I used to work at a tire garage. This is outrageous. Should not have taken this long.

Jo
Review №67

When I discovered I had an almost completely flat tire nearly 2 hrs from home I stopped by this tire shop. I soon found out the tire was not repairable. Being so far from home I could not leave the car for repairs, the folks here were kind enough to toss on the spare tire for me and get me going again, they also did it free of charge. I would recommend thier service, and if I lived closer would have been leaving my car there for repairs.

Za
Review №68

Got 4 winter tires from them. Quick install and friendly guys

Ma
Review №69

Always professional. Great prices. Quick and consistent service. The family has been going there for years.

Da
Review №70

Tire Warehouse in Gardner Ma. is by far the best place Ive experienced when it comes to tires, and customer service.Very professional, and friendly.Ive been dealing with them for 15 years, and the past 5 vehicles!

Ka
Review №71

Great prices and great service. We have bought many sets of tires from here and have always been happy.

Ph
Review №72

Needed to be educated and they took the time to take me under their wing. Definitely will be going back to them for my needs with tires and gracefully leave my monertary units, they deserve it.Dont know why I lowered my standards and tried a change of venue, what a wasted mistake it was.Sorry for no photos. Next time. Definitely will be going back.Mr. P. Says, Ill get over with my brain cramp and will smile again.😯😯😯😯☹☹☹☹🤔🤔🤔😎😎😎😎

GE
Review №73

Matt and the service was amazing I was in and out within 5 mins and my tire was fixed !!!!

Da
Review №74

ALWAYS great service and friendly advisors! They answer all questions no matter how many times they must have heard them, and with a constant smile and friendly attitude.

Co
Review №75

They were awesome!!! The replaced my tire very quickly!!! I will be back for 3 more lol

Am
Review №76

Friendly staff, quick and great service. Thank you!

Ky
Review №77

Thanks for getting us in so quick for a tire rotation on the beefed up Cummins! Great, friendly service, technicians were aware of not scratching the rims and the overall truck which most people dont care about! Pet friendly, and kept us updated on what needed to be done; how much torque on the lugnuts, everything! Everyone was great, thanks again from the Idahoans!

Ar
Review №78

Rich was awesome, helped me out tremendously and got me the information I needed. - Artie

As
Review №79

I visited this week to replace a tire. The employees were very helpful and accomodating, and the service was quick. Prices reasonable.

Jo
Review №80

Timely service, good location and many tire options to fit your particular needs.

Da
Review №81

Every time I have to drop in (whether planned or not) the guys here are always fantastic. Super helpful and always clearly explain everything!

Le
Review №82

Ive always received outstanding service and product here. Rich takes time with each customer to evaluate the need, fit the price range and quality and hes always looking for the best deal to give.

mi
Review №83

Bought a used tire and a used rim, brought it to TW to get mounted and balanced. Walked out with a brand new TPMS valve stem for 6.99 and another 6.00 in labor to attach it to the wheel. Total 35.00. No one asked me about TPMS they just did it... the car it goes on doesnt even have TPMS! Yesterday was my last visit to TW.

Yo
Review №84

Very helpful personal

Ja
Review №85

Fast, great customer service and everything was done with a smile in the morning...THAT impressed me!

Do
Review №86

This visit to get an alignment took longer than expected, but the team there does good work and cares for their customers.

Da
Review №87

Fast and efficient and high-value service!

To
Review №88

Everyone is great profession good job

Ch
Review №89

These guys are on the ball, I got a few slow leaks, they repaired within an hour full turn around with other customers there, versus Make an Appointment some other folks get, and its not because they are slow, there are always folks there!

st
Review №90

Great people really good service down to earth and actually care about the quality of service and customers I will definitely be going back.

si
Review №91

Showed up late close to closing time,great group of guys. Very quick.

Da
Review №92

Great prices and service.

An
Review №93

Awesome customer service, very personable, lots of options, subject matter experts, and quick turnaround!!! Highly recommended!!! I will be back 👍

Er
Review №94

Good price for tire change over of tires i purchased elsewere.

Ha
Review №95

Professionalism, courtesy and great prices keep me coming back here.

He
Review №96

Always friendly! Great customer service!

Se
Review №97

They left the lug nuts loose on 2 of my tires and my wife could have been killed when the tire flew off while she was driving! Theyve done NOTHING to rectify this and have passed me and my problem off to their insurance company for repairs. Ive lost over 15 hours to this issue and they have demonstrated they couldnt care less. I WILL be taking them to Small Claims court.

Jo
Review №98

Called 8 hours ahead of time to have Two tires mounted (pretty simple job), other places in town have had me in and out in 30 minutes no appointment. Not Tire Warehouse! I wasnt out of there until 4 hours later when they closed for the night and the cherry on top was the manager telling me should be ready when you get back when I left for the first hour. Unbelievably insulting on top of the slowest service Ive ever received. Do yourself a favor, save half a day and go Anywhere but this place.

Ja
Review №99

Very friendly. I stopped by for a flat tire issue, and they quickly identified the issue and fixed it for a very reasonable price.

Ja
Review №100

Always fast and dependable service, making sure the customer gets the best service and price.

Information
20 Photos
100 Comments
4.5 Rating
  • Address:658 Pearl St, Gardner, MA 01440, United States
  • Site:https://locations.tirewarehouse.net/ma/gardner/658-pearl-st.html
  • Phone:+1 978-631-4756
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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