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CubeSmart Self Storage
34 Sanborn St, Gardner, MA 01440, United States
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CubeSmart Self Storage
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Jo
Review №1

Cube smart really feels like a real safe place and environment to have an store your personal and valuables. You get a lock and personal entry code personalized just for your security. They have security 24/7 and very reasonable prices. Dont believe me, then give it a try. Thank you CubeSmart.

Ia
Review №2

Corey was awesome he is an asset to you business. He explained everything and showed us various options. Extremely pleasant and helpful. I would highly recommend your facility just based on him alone.

Sh
Review №3

Perfect place to leave a generator powering a deep freezer and forget about it for years.. or anything else you want to stow away until things cool down

Vi
Review №4

Clean building and units, quick sign-up, unit exactly as advertised. Climate controlled, great for storing instruments and other climate-sensitive belongings. Recommend Cubesmart Gardner for anyone in need of storage.

An
Review №5

Very quick response and attention to my issue

Mi
Review №6

Awesome place I would go back if I ever need it again.

Yo
Review №7

The staff was wonderful and the place was clean and easy to rent

Ev
Review №8

The front counter associates we very pleasant and helpful and able to resolve any questions I had

L
Review №9

Climate controlled. Easy access

Ma
Review №10

I personally Loved the facility! The employees were great and handled my particular situation with professionalism and absolute respect. I would recommend this business to all Family members and Friends without hesitation. The walkways were extremely clean and cool so your items would be safe from mold and natures pests . I also appreciated the fact of them having reasonable insurance options. To give this place a 100 is underrated.

Ma
Review №11

Convenient storage and payment also friendly costumer service

Br
Review №12

Nothing but great service and a good price. Samantha Barr has become a friend and has taken very good care of us for several years. I will miss her as she moves up in the Company.

Li
Review №13

Very clean, customer service was outstanding had a problem with our door to unit the woman in office came right out to help. The whole process of opening the storage rental was very easy, the guy that helped us was very knowledgeable. Definitely recommend this facility.

Ch
Review №14

Very helpful staff and very clean. Easy to get there and into the storage area.

Wa
Review №15

Very business like and efficient. Storage locker was convenient to use, clean and well-lit. The people at the front desk were friendly and efficient.

Sh
Review №16

Your employee was very friendly and knowledgeable. My storage unit was perfect for my belongings.I hope it will be good from here on out.Thank you!

IM
Review №17

Was able to store my belongings in a safe dry space until I could get back to empty it out! Very happy with the facilities as I always felt safe coming and going! Service was great, just wish someone was available all hours of the day...

Ma
Review №18

Clean and secure. Easy to register online or through the app.

Vi
Review №19

People renting places were accommodate to find a cube to me, being disabled

Ju
Review №20

The service when first renting was wonderful. We rented 2 units; both units very clean and great accessibility. I would definitely rent with CubeSmart again!

Cr
Review №21

Facility is clean and well lit. Staff is friendly. Storage units are well designed.

pa
Review №22

Customer service was excellent! Over the phone or in person.

Ta
Review №23

The person working the front was super sweet and knowledgeable and wanted to make sure we were happy which we definitely were!

Pe
Review №24

Samantha the GM and her fellow employees are amazing and very helpful. They are very up beat people. stay blessed Gardner location! 😁😍🤩💯

Ca
Review №25

I visited the facility on Friday March 27th. The attendant was wonderful It was a complicated visit as my unit was lock due to non payment. He was wonderful pulled all my information up helped me pay the past due amount and never once made me feel worthless or inferior. It went over and above what he needed to do to assist me and set me up for all future payments Thank you again for this wonderful employee.

Ci
Review №26

Very clean and very comfortable with their security with my personal belongings their

Lu
Review №27

The woman working was very helpful. Facility is immaculate, and they have dollys to help with getting your items in and out of storage. Would definitely recommend.

Ja
Review №28

Very clean facilities, easy access whenever i wanted or needed.

Me
Review №29

I am very happy with my experience here. I recently moved and first I didnt know if I would need storage, or if I did, what size unit to get. So I started off with purchasing their moving box kit. It was $50 and came with various sizes of boxes, 2 rolls of packing tape, a marker, and some bubble wrap. I thought that was a pretty good value for the convenience of it. Then when I decided what size storage I would need I went back for that. I ended up getting a 10 x 7 unit and it fit a lot more than I thought it would. I have a long couch, a couple bureaus, a desk, other miscellaneous furniture, and lots of boxes of the rest of my stuff. I have to stay somewhere temporarily so I fit most of my apartment in there. One thing I especially liked was that the top of my unit has ventilation so you dont get that musty type smell like a closet after leaving things in there awhile. I met both of the lovely ladies that work there. They are super personable and will answer all of your questions. I also love the free coffee lol. Overall I feel like I got a great value for the money spent and I feel confident that my belongings are kept in a safe and clean environment. The door is easy to access and they have some carts to help unload your things. Id highly recommend this place.

Su
Review №30

Clean facility, excellent customer service team!

Ma
Review №31

This was our first experience using a self storage facility. We are very happy with our experience from start to finish. One of the best features of Cube Smart was that a person answered the phone instead f a machine. Both staff people we talked with were helpful and friendly. Chantel signed us in and explained the features of the facility. The building is extremely clean, well lit and safe. The price was the best in the area. We would definitely use the facility again and recommend it to anyone looking for a storage facility.

Da
Review №32

Excellent service from Kevin. Clean and safe facility. Easy check-in. Easy check-out. Excellent climate control.

Ka
Review №33

Access to the unit was secure, easy and always clean

Ji
Review №34

I wish I had the experience that some others reported for this facility. Staff was nice, and unit started out clean. But two months into my storage time, the building had major flooding due to heavy rains and a leaky roof and a number of units had water damage. Fortunately I only had puddles and dampness around my unit. Six months into my storage time they raised the rent by 10%; I thought my rate was locked in for the first year. Biggest problem was that there was heavy machinery moving around the floor above my unit, and I had a fine layer of GRIT raining down on my stuff. I didnt have everything under drop cloths or in boxes, so the exposed stuff was a gritty mess. When I reported this to the staff they just shrugged and blamed it on the people working overhead, as if nothing could be done about. So I covered EVERYTHING in my unit with drop cloths until I moved out. I was also renting in another state from Life Storage and my experience with that company was exemplary.

Th
Review №35

Wow! For this being my first time having to use storage, I couldnt have ask for better customer service! Made it pleasurable, and welcoming. I definitely would give 10 stars if I could, would recommend them to anyone and all to this Facility in Gardner...Thank you so much.

Da
Review №36

Great place to store your stuff. Climate controlled with storage of all sizes to fit your needs. They also offer an outside area for car, trailer, and boats.

Ma
Review №37

Very impressed with the service I received here. The CubeSmart manager brought us around to show us the different sizes of units and made sure we had the best one available. Renting process was fast and efficient, and the prices are reasonable for indoor climate-controlled units. Would be happy to recommend to anyone.

Al
Review №38

The ladies in the office were extremely welcoming and made the experience very easy. The tour helped so much with finding our unit, even taking the time to make sure my access number actually worked. Everything was explained so that I could understand it. I think they are great girls!! And of course I love the fact its all climate controlled and our unit is brand new. Also, very impressed with the fact they have clean bathrooms as well, especially right near our unit, its very convenient! The one thing I would recommend is getting some more trolleys then just 3.

Sp
Review №39

The woman working was very pleasant and helpful the facilities were sharp looking and very nice !

Br
Review №40

Very nice. Great looking facility. Indoors!

Ry
Review №41

Samantha is an amazing employee super helpful and a very kind person!😀🤩🥰

Ni
Review №42

Clean, modern, well-managed facility. Samantha is excellent; she provides superb customer service, is courteous, helpful and professional.

D
Review №43

Chantel was fantastic!!! I was in and out quickly with exactly what I needed! As far as access, I have been traveling and they are very accommodating with my schedule. Building is clean inside & out, they sell supplies on site and the free use of carts makes it so very easy!

Je
Review №44

Every interaction has been pleasant. From the time you walk through the door and meet your agent all the way up to when you conclude your business. They have a clean state of the art monitored facility that makes sure your belongings are in good hands and walk you through everything so you never feel rushed, pressured, or uncomfitable. This is definitely one of the best storage facilities around and i would recommend any and everybody to come on by.

Ca
Review №45

The cost and good costumer service.

To
Review №46

Customer service is excellent. Easy access, wide variety of storage units to fit my needs. And the 24 hour availability for the person with a busy life. GREAT!!

Sh
Review №47

They are going to sell my grandmas stuff in this cub smart I wont reccomend them to anyone

Ro
Review №48

Fast, respectful service. Clean unit and facility

He
Review №49

State of the art facility! Everything is so clean and new, the staff was incredibly wonderful and helpful. Security is pretty top notch as well. I definitely recommend this place if you need storage

Ma
Review №50

We had the best experience ever here, the staff was amazing, kind, and helpful of all needs. Chantel and Sam were beyond fourth coming from when we stepped in the door. They were so nice and I couldnt have any more better things to say then this place is amazing ! Come here!!

Mi
Review №51

New, shiny clean, and fantastic staff. Really go out of their way to help. Chantel was awesome. I have used 4 storage facilities in the last 3 months CubeSmart by far the best for service and price.

Kr
Review №52

Excellent Customer Service!! Staff is always very helpful, Clean units and I know my property is safe due to the security of the premises. I will recommend to my friends and family!!

Ma
Review №53

Very helpful clean and professional run establishment. Will refer customers to this location in the future

Ti
Review №54

Good customer service from samantha clean building very very helpful with many entrances

Ma
Review №55

Really great location. Security and set up are very nice.

To
Review №56

Very knowledgeable, patient and I felt comfortable with him. As I have never rented a storage unit prior, he was clear with all charges and did not try to sell me something I didnt need.

Do
Review №57

Cheap storage.very cortious.nice to talk to

An
Review №58

Great staff and clean.

Sh
Review №59

CLEAN!Very well maintained👍😊

Co
Review №60

Chantel was very helpful and knowledgeable. Gate hours are convenient. Rates are average. Storage units are clean and secure. Facility is well lit.

Ma
Review №61

Facility is clean and secure. The staff have been terrific every time I’ve been to the office, especially Chantel.

Sa
Review №62

Satisfied Staff Was Excellent!

Am
Review №63

The hours are not correct

An
Review №64

They were extremely helpful and accommodating it has been a pleasure doing business with the staff here.

ro
Review №65

Courteous agent,very helpful,explained contract in complete detail,showed storage space and how to enter facility ( personal code), will recommend facility . 1st month was free.Very cleanAgent was C.Bissnette

Br
Review №66

I have been with Cubesmart for a few years now and I have been very pleased with the service. The facilities are clean and well maintained. Sam and I have a great rapport and Chantel was super sweet and helpful.

Ca
Review №67

Super nice staff, clean building, convenient location, love the indoor climate controlled storage space. Thank you for all your help! Chantel, you are wonderful!!!

Ti
Review №68

It was fast check in clean facility. Easy access

br
Review №69

Brand new place still under construction but very clean and staff are super friendly. Would recommend to friends.

Mo
Review №70

Super easy, convenient hours and location, helpful, professional, great customer relations,

Ed
Review №71

Beautiful facility, great costumer service! Sam Barr was very helpful!

Je
Review №72

Extremely clean facility, very helpful staff, and a very secure setting & feeling!

Em
Review №73

Great storage place, friendly staff willing toHelp. Decent prices on units. Definitely recommend this unit to anyone for their stuff

Ja
Review №74

Simply a great experience-clean, comfortable and secure.

Sa
Review №75

Chantel Bissonnette, who works at cube smart in Gardner MA, made our experience there a very pleasant one! She was extremely friendly and helpful with showing us all the sizes that Cube Smart offers at their location in Gardner, MA. I would recommend that everyone ask for her when they do business there!!!!!

Ma
Review №76

The place was very clean, and staff was very helpful to me being the last minute deal. Thank you

la
Review №77

The place itself is very nice but finalizing my unit i had a different experience. the woman that i was working with failed to mention that i could provide my own lock and instead just assumed and charged me for one of their locks. she then didnt inform me that there was 3 options for the insurance which you are required to have and pay for each month. she charged me for the most expensive one without even asking if thats the one i wanted. it was not until i got home and looked at the paperwork, that was handed to me after already paying, and noticed there was 3 options for the insurance. so the $24 payment i was told that thats all i needed to for moving day actually turned into $90. and the $86 a month payment for my tiny 5x10 (the only size they had available) turned into $120. IF SHE HAD JUST INFORMED ME ABOUT WHAT MY OPTIONS WERE FOR BOTH THESE ITEMS IT WOULD HAVE BEEN FINE, SEEING AS I HAD A LOCK FOR MY UNIT AND I DO NOT NEED $5,000 INSURANCE POLICY ON IT. MY STUFF IS NOT THAT EXPENSIVE BUT SHE DID NOT.

D
Review №78

Convince, price and access!

Ja
Review №79

Nice clean facility and Chantel was extremely helpful.

be
Review №80

The facility was clean and nice my I my complaint was with Samantha Barr I had one question about closing out my storage she rudly told me she was leaving in an hour and then repeated her self a couple of times like i was stupid I then said forget it and waited till the next day and a woman named Chantel bissonnette was them she nice polite and very helpful I will never return their if I have to deal with Samantha Barr

Mi
Review №81

Friendly staff, very clean storage place. Highly recommend

Fu
Review №82

Great peeps and always clean

De
Review №83

Chantelle was so wonderful. She explained everything and made sure we knew all about the process to get into our cube.

Ai
Review №84

My experience with CubeSmart was perfect! Right when I walked into the building, Samantha Barr the manager working was instantly helpful. She welcomed me in, she asked me what can she do for me. I sat right down and told her I had a few questions, so she listened to what I had to say and answered my questions right away. That I needed to pay for a storage unit but I was unsure of how to do so and time wise since I was getting furniture for the next day. She told me thats no problem and no worries, you just come here with your uhaul truck and that she wouldnt be here but Chantelle will be here to help you just as much as she would. Miss Barr insisted that we will reserve the unit she already had showed me for that day so I had an idea of the size, but also comforted me not to worry if you need a bigger size depending on all of my furniture that we will work with you. Miss Barr inputted my information, she sat me down and told me little more about Cubesmart along with referring a friend can be most helpful for them and for myself! I learned that the company covers say if water damage or any major event took place they cover it. Lots of very good support I felt here with Miss Barr and what Cubesmart has to offer. Before I left, she told me good luck with the furniture, if any questions do not hesitate to ask here or her co worker Chantelle! Miss Barr also definitely again made me feel very comfortable and much better about support for my big day for Saturday. So on Saturday I came to Cubesmart with my truck and my furniture and just as Miss Barr told me Chantelle would be there as she was. Chantelle without hesitation very welcoming! She instantly showed me and my boyfriend around to the unit I had reserved but joe ever ended up getting a size up! After the show of the unit, she immediately had me go and set up the paperwork as my boyfriend moved in the furniture into the unit. The computer set up was extremely helpful and easy! Chantelle was more than helpful and answered all of my questions!!! Made me feel more at home too! She showed me my lock and key, and the best way to put the lock on along with making sure my code worked outside before I left. Chantelle and Samantha are amazing at the job that they do there and I recommend anyone to come here with them with great service! The storage unit is brand new and willing to work with you, care about you! I will be recommending my own friends and family here if they ever need help with finding a great and helpful place to in trust their belongings. If anyone ever needs this help I would tell them go to Cubesmart in Gardner or even other store that Miss Barr or Chantelle would be working at!!! Thanks again for the help means everything!

Tz
Review №85

Beautiful space and great customer service!!!

Ja
Review №86

Clean heated and air conditioned. A little pricey.

Ke
Review №87

Samantha is very helpful. Thank you!

Ja
Review №88

Awesome people very helpful, clean facility, great security

Ju
Review №89

Very clean, organized and efficiently managed!

Sc
Review №90

Very friendly employees

st
Review №91

Great staff, clean and secure

Ka
Review №92

Everything!!!! Customer service was always wonderful!!

Ma
Review №93

The manager at this site is awful.samantha is her name,she doesn’t help you,she rips you off with fees.has the fake how can I help attitude then proceeds to screw you over.buyer beware never use this site!!!

Al
Review №94

They are very friendly & will try to answer any questions or concerns that you may have. Im so glad that they opened in Gardner Ma

Ev
Review №95

Friendly service

Information
21 Photos
95 Comments
4.7 Rating
  • Address:34 Sanborn St, Gardner, MA 01440, United States
  • Site:https://cubesmart.com/massachusetts-self-storage/gardner-self-storage/3422.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 978-958-0335
Categories
  • Self-storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:11AM–3PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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