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Walmart Auto Care Centers
555 W Interstate 30, Garland, TX 75043, United States
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Walmart Auto Care Centers
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Wa
Review №1

The lowest priced tires anywhere on the web. I paid 164.00 for 2 new tires. You will not find a better deal anywhere. And you can get a basic oil change for only 20 dollars

Mi
Review №2

I went and got a conventional oil change there today and the mechanic did not put the cap back on my engine so now there’s oil all over my engine bay and I potentially damaged it

Ar
Review №3

I had a horrible experience. I had a appointment for my tires to be put on. I also got a oil change. My oil change took twice as long as it took to get my tires put on which is ridiculous. I watched 3 ppl come after me and they all got serviced and left before me. The last 2 came after my tires were already on so from the looks of it my oil change was put on hold to service the other customers which is not right. Every time I have came to Walmart they have always went in order. My wait ended up being so long that my phone died. I was very displeased.

Ra
Review №4

Went this morning for an oil change the associated Joseph was the coolest guy, very polite and mannerable. No complaints here.

De
Review №5

Excellent service. Friendly, knowledgeable clerk made easy. Definitely going to use Walmart Auto Care in the future.

za
Review №6

They have not let me down. Thank you Auto Care Team at Walmart 👍🏿

Hi
Review №7

Would not recommend coming here to get your tires changed, im currently sitting on the curb and have been waiting almost 2 1/2hrs just to get them replaced .... and they were working on cars that just came in instead of mine, ive been seeing cars come in and 5 min later they leave, such a rip off

De
Review №8

The incompetence here. Sheesh!

Gr
Review №9

Augusteen is the best Service Manager and deserves a great deal of credit for customer trust at Garland Walmart @ I-30. I had 2 tires replaced and was able to verify inventory did not have what I wanted for Douglas, but was provided an option for Goodyear Viva. Tires are well priced and service is premiere. For future I may order my tires online and have them shipped to my local Walmart for installation. So many improvements in the store, but it all comes down to service in the end.

Er
Review №10

Good service, fast and cheap. I was the 4th vehicle in line for an oil change and I was out within the hour, they even vacuumed my floor boards. Good stuff guys

Al
Review №11

Just a heads up, it gets really busy here... Meagan at cashier and Joseph in service were both incredibly helpful with resolving an issue with my battery, and should definitely be recognized for their outstanding customer service!

Ke
Review №12

Best place I know to get an oil change is at Walmart. Fair price and you can shop while theyre doing it. Best place for a battery too!

ja
Review №13

They do jobs for less money! But sometimes the only do half the job. Whent there to have my head light replaced. I bought them in store. I then brought them to the mechanic. After my car is finished I start my car and step out to check on how bright the lights are. And I only have one new light. The other is barley working and its my old light. Why would they only replace one? Because they are a pain in the ass to get too!!!!

De
Review №14

The staff was very helpful with helping me choose and replacing my battery. It was busy, so we parked nearby and my husband tried to replace it ourselves, looking back not a good idea. But they helped us and even stayed after closing when it was starting to rain to help us finish up.

Sh
Review №15

This place seems to be a real rip off. New tires purchased Online October2018. July4th& August.11th already buying 2 back tires. Manager on duty was helping but left without resolution. Never offered a warranty on any of the previous tires but later stated they dont offer warranty on tires they sell online..they why sell them! When your car is ready they only notify specific customers or at least thats what I gathered from the cashier Eric whom has the poorest form of communication& customer service I have ever seen! Dont waste your time or money here..Just go to discount tire!

Na
Review №16

Free battery check done there

Gu
Review №17

The manager, George, was super helpful with a tire issue that I had today. He went out of his way to help overcome a couple obstacles and complications with the issue, exceptional customer service.

Le
Review №18

It took them more than 8 hours to change the tires on my Challenger, they called me 4 hours after I dropped my Challenger to tell me they were struggling a bit because my tires are a bit wide (they are 305s) wich I thought was hilarious but the lady who received the car was very polite and they answered 2 of the 3 calls I made in those 8 hours it took them to get done with my car lol

Ma
Review №19

If I could give no stars I would! If you have it posted that you open at 7:00 AM. should you doors not be open right at 7?!?!?! I am sitting here at 7:22 AM and the doors are shut. And this is not the first time theyve done this to me. They always say were waiting on a manager to unlock but like I said shouldnt the manager be there at 6:59 to open up?! Ridiculous. I came up here before a little after 7 and two of the auto center employees were out back smoking!! Horrible customer service.

Ch
Review №20

Good customer service just real slow waited two hrs

Lo
Review №21

Great place to by all your auto parts. Clean place friendly knowledgeable folks.

Hu
Review №22

Ordered tires, was told they would be in within 48 hrs and they would call me. Never called me, and took over a week. When I called them they got upset that I called them. Tires where over priced and took 3 hours to install. I was only one there.

Ma
Review №23

I had a battery issue that needed tending to. However because of not making the time to go to the Wal-Mart Auto Center, the issue stayed consistent until I had no choice but get it rectified. Today I happened to be at this Wal-Mart, and a kind, respectful young man named Anson was asked to come and assist me with getting down to the problem. Turns out I needed a new battery and the one I had was under warranty, but discontinued. Anson worked very hard to do what was necessary to get me on my way. He was humble, concerned and never once did I sense that I was getting on his nerve or taking too much time. Very helpful young man who is an asset to The Auto Center Wal-Mart as a whole. His excellent customer service made my day and keeps my business at Wal-Mart Auto Center!!! Anson...Keep up the Outstanding work!

Ju
Review №24

If I could post zero stars, I would. Not available to warranty batteries at 9 PM is unacceptable. They should cross train managers or have someone trained to test batteries every night after the service area closes for the convenience of their customers. My car broke down this particular evening, and they didnt want to help a struggling person get back rolling again, even though the battery was clearly under warranty. According to Google, the service center is 24 hrs. Additionally, if I can buy a battery 24 hrs, they should be able to return a battery 24 hrs. Its all about the poor management and greed of the company. Because of their ridiculous policies, poor management and poor customer service, it cost me even more money to get rides back and fourth, and to call into work the next day because I had to take care of the battery issue during normal service center hours. Most absurd thing ever.

To
Review №25

If I could give a zero I would...These people are so very rude with the exception of the service writer...First off I went in to have a tire replaced under warranty and they said there was an error message and could not fix my tire seeing very well I had bought the tires there...So I told the service writer since it was only 10 I would just go ahead and pay it I needed my tire fixed...Then as I was waiting while they hee hawed around the service writer came in and said they were done and it would be 5 minutes ... So I waited and waited seeing my truck from the window I watched them put my tire back in my truck and then go to the bed of my truck 3 more times looking in the back while I stood for another 1t minutes waiting...I have no clue what he found so interesting in the back of my truck but he should have been doing his job...wont be taking my truck back and I will tell everyone I know how sorry they are...

Co
Review №26

Friendly staff. They are always quick with my oil change. However, the last two times I got an oil change, they did not vacuum my car.

Wa
Review №27

Went to replace truck battery...fast, friendly, great service.

Ja
Review №28

Best service out of all the Walmart auto centers in the area

An
Review №29

It was great they were very helpful

ro
Review №30

By far this is thebest Wal-Mart auto center i have visited

Am
Review №31

2nd time here doing oil change, but for sure it was the last one!!!, they took 2 1/2 hrs for oil change ridicules.

Th
Review №32

They don’t work, just walking slow, oil change!! Took too much time, I mean u guys will lose customers If you continue doing this, ITS OIL CHANGE NOT NASA Mission ! very disappointed and I don’t recommend this to anyone

St
Review №33

Took 2 hours before my car was even pulled into the bay and there is still another car ahead of mine.

Fr
Review №34

Waiting for what is half an hour just to be attended when I arrived their were two cars in front of me and one in the shop. Excuse of being understaffed was mentioned.

Ch
Review №35

Its been a good experience they were fast

He
Review №36

Awesome service ! They were knowledgeable and professional

Be
Review №37

The welcoming Attendant was pleasant and kind as always

Ch
Review №38

They always forget to turn off my oil light I always have to go back

La
Review №39

Great customer service but too many technicians are saying one thing and doing another.

Ro
Review №40

They always tell you that your battery is good even if you tell them you had to jump it or it keeps going dead.

ch
Review №41

Took over 2 hours for an oil change AFTER it was in the building

Cr
Review №42

This auto center has very low quality service. I waited for about three hours just to get my tires changed. I decided to go somewhere else after other cars who arrived after me were recieving priority. I will never come to this location again.

Tr
Review №43

Long line waiting for hours to get a tire change

Ad
Review №44

Do not go here. Seriously. Dont. There is a discount tire down the road that wont take 4 hours to change a tire. This place is ridiculous.

Lu
Review №45

Good service.

Br
Review №46

Thankful for quick friendly service.

SR
Review №47

Very slow, takes too long to get car worked on. They could have at least given a warning up front about how long it would take .

Sh
Review №48

One shop stop. Favorite spot, for me and my family.

ga
Review №49

Pretty good prices

Ke
Review №50

Been on the phone for 10 minutes with the auto center and keep getting my call bounced around the store. Looks like amazon it is.

LA
Review №51

They changed my windshield wipers in the rain!

Mo
Review №52

Favorite place to shop

is
Review №53

Great serviceAwesome people

ji
Review №54

Superb nice customer service

Gi
Review №55

They sucks slow its like a special ed class back there in the tire and lube

Co
Review №56

Very bad service, wait for 3 hours and they ruined my engine, never come again!!!

Gu
Review №57

Fast service.

C
Review №58

Always so helpful...

li
Review №59

Had my oil changed. The guys are not fast but they get the job done

St
Review №60

Vic, Chico, & George. Tell em BULL sent ya!

Ka
Review №61

I wouldnt go to this place ever again I just waited two hours for freaking oil change and ended up not getting it because they hadnt started on my car after 2 hours yet ridiculous lazy bunch of pair of individuals in there

Fr
Review №62

A hour and a half for 1 tire

Mo
Review №63

Very fast and friendly

Ch
Review №64

Friendly and Helpful

Am
Review №65

Great job on breaks

DA
Review №66

Fast service

Es
Review №67

They are really slow!

Ly
Review №68

Great job

cj
Review №69

Good experience.

Ha
Review №70

Very helpful

Su
Review №71

5 starz Hugo

Do
Review №72

Good service

Ro
Review №73

Good people

Ke
Review №74

Excellent!

Ja
Review №75

Junk

An
Review №76

Good

Ju
Review №77

No service

Jo
Review №78

Excellent service and special attention in the Garland, effective and efficient inform you what was done to the car and what was left to do, keep it that way.

Pi
Review №79

Very bad service very slow

Information
7 Photos
79 Comments
3.6 Rating
  • Address:555 W Interstate 30, Garland, TX 75043, United States
  • Site:https://walmart.com/store/3224-garland-tx/auto-care-center
  • Phone:+1 972-303-6334
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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