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Simply Rug Cleaning
2406 S Jupiter Rd #3, Garland, TX 75041, United States
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Simply Rug Cleaning

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Ji
Review №1

I thought my rug was ruined (by my pets) but they did an amazing job and it is perfect again! Linda and her staff are all so very kind and helpful. They were very easy to work with and they do quality work! I took the rug myself to save a little money. It is a good investment! Highly recommend :)

Be
Review №2

I contacted Simply Rug Cleaning about cleaning a rug I have in my kitchen. Linda asked me a few questions over the phone & was able to quote me a price & time frame to clean the rug. She was professional, thorough & friendly. I as able to deliver the rug to their business as it is not far from my home. I could see how well organized they are. I wii use them again.

Pa
Review №3

Exceptionally friendly and helpful in picking up my very heavy rug for cleaning and Scotchguard.

Ma
Review №4

Our experience with Simply Rug Cleaning was great. They were friendly, professional and provided excellent customer service. The color in our rug was restored to an almost new fashion! I highly recommend to anyone in need of rug cleaning services.

Ru
Review №5

I knew about Simply Rug Cleaning after my mother had used them to clean an antique rug. When I initially called, Linda spent time with me on the phone explaining their process and even educating me on my wool rugs. Her knowledge is massive and I appreciate her honesty, as well. I feel the price I paid was well worth the care and the use I plan to get from my rugs for a while to come!

An
Review №6

I did tons of research looking for the best reviews paired with the best price. Simply Rug took the cake!! Linda was great to work with and Tylor was so nice when he picked up and delivered our rug. Great finished product, smooth process throughout. Can’t recommend them enough!

Ja
Review №7

Professional, punctual, and posh. Not only did my rug look as if I just bought it, it was picked up and dropped off with excellent care. Linda was very helpful throughout the whole process and the boys who picked up and dropped off my rug were very kind. I look forward to continuing our relationship in the future with all my rug needs.Simply the best!

Mo
Review №8

I had a beautiful rug that had significant high traffic areas. Simply Brand called me when they examined my rug and pad and Linda Foster let me know that the pad was the wrong pad for that rug, which was causing excessive, unnecessary wear. They thoroughly cleaned it, applied a protectant and sold me the correct rug pad. It was delivered today, and it looks better than new. Highly recommend!

Ja
Review №9

As I was navigating the proper process of having my treasured wool rugs cleaned for the first time, I was quickly impressed with my phone conversation with Spencer, who educated me on the Simply Rug process and the care of my rugs. A fair price was approved and my experience continued to be excellent as I scheduled the pick up of my rugs, cleaning and the delivery back to storage. Linda, who orchestrated the care of my rugs, is knowledgeable, accommodating and very polite. Tyler, who picks up and delivers, is very punctual and polite as well. My experience with Simply Rugs was definitely 5 PLUS out of 5 stars due to the care of my rugs and their effectiveness to communicate.

Ko
Review №10

I sent 5 rugs to Simply Rug Cleaning with a lot of pet urine that needed to come out. I am very pleased to say that I received them back today with zero smell and they look great! My white rug that was once dingy is now bright white again. They all smell and look very clean. They had a quick turn around time and Linda was so easy to work with in the process of it all. Ivan and Tyler were very respectful to wear shoe coverings when they entered my home to pick up and deliver my rugs and arrived promptly. I highly recommend Simply Rug Cleaning.

An
Review №11

I was so lucky to see the Google reviews for Simply Rug Cleaning - they lived up to everyone of the excellent reviews! Linda was very communicative about the status of the rug cleaning and followed up to see if I was happy with the results. I am. Im referring all my friends and neighbors to use them for large rug cleaning!

A.
Review №12

Great service, very friendly and courteous. Pick up and drop off were very convenient and easy to schedule. Linda was great at scheduling and follow up, great customer service.

Ke
Review №13

Great business and will continue to use. We moved into a new house and one of our pets had an accident the first night damaging one our carpets. I tried multiple fixes and nothing worked. I called Simply and they were out the next day. I didnt have a big job for them and I imagine that the profit from my request was minimal but they treated me like a million bucks. I will forever use Simply Rug Cleaning.

Em
Review №14

Simply Rug Cleaning lived up to my expectations and more the staff is friendly!Linda is very pleasant and and knows her stuff!I would highly recommend them to everyone.

Br
Review №15

Great Service! Linda was very helpful coveying the order and calling to let us know when the rug would be picked up and dropped off. Rug was cleaned very well and looks better than ever!

Bi
Review №16

They did an amazing job on my rug and Linda was very knowledgeable and patient with me in explaining what the process was.I will definitely use them again.

Sa
Review №17

Quick, professional and courteous service plus very reasonable pricing. Linda was so very helpful and extremely nice. She took the time to explain their cleaning process. The rugs were picked up at our home and returned about 2 weeks later and looked like new.

Be
Review №18

Great customer service and a wonderfully clean rug. Thank you Linda!

Ki
Review №19

Very friendly and professional. The Service was quick and easy. I would highly recommend them for all your rug cleaning needs. The rugs look fantastic. Linda was the best she was professional, friendly and easy to work with!Thank you all for a Fabulous job.

Su
Review №20

Outstanding customer service. This was a major job as my rugs had the strongest moth ball odor known to man. They gave my rugs a lot of TLC and were able to wash the odor out. I still cant believe it!!! Pick-up, great communication and delivery. Very thankful!

Mi
Review №21

Excellent results on an older rug that we were not sure could be restored. Linda provided extra care and services at no cost.

Ga
Review №22

We recently had extensive home damage from the freeze and flooding. Most of our house is covered in oriental rugs and several were soaked. We called Linda at Simply Rug Cleaning and she was great. They did an outstanding job and were so wonderful to work with, even given this less than ideal situation. If your rugs need some TLC, they are the people to call.

NJ
Review №23

The comprehensive website and good online reviews turned me on to Simply Rug Cleaning. Really liked that rug cleaning is simply all they do. I called two other companies (one Ive for many years) and while prices were competitive, it was talking to Linda by phone that sold me, thanks to her enthusiasm for rug cleaning!. Two young men (masked and shoes covered) picked up my six wool rugs (one is ten years old, two are 20 years old, three are nearly 40 years old). Two weeks later they returned with rugs that look -and even smell - brand new. Thank you, Simply Rug Cleaning!

Ki
Review №24

Great customer service! Linda from Simply Rug Cleaning is very nice and gave us helpful tips for care of our rugs after they were cleaned. Our rugs were second hand and had many discolored areas which worsened after cleaning, and Linda told us how to recolor those areas ourselves. It turned out great!They pick up and drop off the rugs which is a great service. It was done within a week, and they delivered them just in time for Thanksgiving.Rug cleaning is expensive! I was glad for the helpful pricing on their website though it was not for the faint of heart. But knowing that our rugs are now very clean is a great feeling and I know that this is an expense that is going to allow our rugs to last for years to come without much maintenance.

Ja
Review №25

Very efficient! Couldnt ask for better service.

pa
Review №26

This rug cleaning company is excellent. They do a complete service and at a competitive price. They apparently offer full service in terms of picking up the rug and delivering when done, but I have not used them for that as my area rugs were easily transported back and forth. The cleaning done was thorough and effective. Highly recommend their service.

Au
Review №27

Linda is next level with her knowledge and her service. I highly recommend her for your rug cleaning and rug pad education. As an interior designer it is important to have go to trades like her and Simply Rug cleaning.

Be
Review №28

A really well organized company. Their service was absolutely great. Very timely response, knowledgeable and provide detailed costs and timelines. Simply Rug has a very extensive cleaning process and my 20 year rugs look like new. I would highly recommend using them.

An
Review №29

Simply Rug Cleaning is fantastic! The 2 gentlemen who picked up the antique Persian rug for cleaning were great. They let me know when they were on their way & were here at the scheduled time. That same afternoon Linda called to review what was needed, the cost and when the rug would be ready for delivery. She is professional, responsive and her customer service is best in class. I wish I had more rugs for them to clean as everyone I have dealt with has been 5 *****.Update - WOW! Simply Rug Cleaning just delivered my 100 yr. (est..) Persian Rug I inherited from my mom. They delivered it when the said and Linda kept me apprised ever step of the way. They did an amazing job cleaning the rug bringing out the vibrant colors. It is even more beautiful than I remembered and is a loving daily reminder of my mom. Thank-you.

As
Review №30

I called around to several different places for a quote on by 12x10 wool rug and simply rug gave the most competitive rate and Linda provided great customer service which is hard to come by in the Dallas area. They came to my house picked up and also returned it. I didn’t realize how much dirt my rug was holding until the picked it up. They did a great job cleaning the rug and Linda even called me afterwards to ask how I liked it. I will definitely be using them again.

Ka
Review №31

Love love my rug! It looks brand new after it’s time at Simply Rug Cleaning. Many thanks to Ivan G for pick up and delivery. He even moved the furniture and helped place the clean rug. Highly recommend!

Si
Review №32

Great results and great customer service from start to finish! From my initial inquiry of cost and process with Linda, to the pick up and then delivery and placement of my cleaned rug, and then a follow-up call from Linda to ensure my satisfaction, everything met my expectations. They deserve their high ratings!

Li
Review №33

My rugs look amazing and the service was over the top!

Ro
Review №34

I could not be more satisfied with the service and job I received from Simply Rug Cleaning. How many times do you hear it is a small walk in closet, I wont charge you for it andLet me go over this again Any other company would sayTHIS IS AN EXTRA CHARGE!!I have no problem recommending Simply Rug Cleaning.Ron Miglini

Da
Review №35

A great experience. Linda was awesome! Very clear communication. Quick turn around. Competitive pricing (with a great Lug Your Rug discount). And best of all, I was treated like family. Cant recommend highly enough!

Ch
Review №36

I had the pleasure of dealing with Linda. My 4 year old had completely destroyed the gray and white rug in her play area. It was covered in spilled drinks, chocolate, dried playdoh and anything else a toddler can get their hands on. Thanks to Lindas expertise, my rug smells great and looks brand new! I will definitely be a returning customer

Cy
Review №37

Great service! The delivery was smooth with no issues! The rug looks fantastic

Sh
Review №38

They are the best from Lindas greeting when you call to pick up and return. They are all about service and delivering a great cleaning with a smile! They keep you posted every step of the way including a follow-up call to check on your satisfaction. They want you happy with the end result! And you will be!

ti
Review №39

I was referred Linda Foster by my daughter. She was very kind, courteous and knowledgeable. She told me what was needed to be done and the charges. There were no surprises or up charges and my rug was so clean and smelled as fresh as the day I purchased it new.

Su
Review №40

Very easy to schedule pickup and delivery. Lots of communication. Rug looks great!

Er
Review №41

Linda was so easy to work with. She helped me suggest the right length to trim my rug and made sure it looked spectacular. Their pickup and delivery services were great and Ivan was very friendly. Linda even helped us arrange a pickup at our old house and drop off at our new. Made for one less thing to move!

An
Review №42

From scheduling my appointment to receiving my carpet back with a new mat, I received superb customer service. Linda and the crew provided exceptional customer service to provide the recommended pet cleaning service for our rug. The fees met our expectations. The team was so professional and responsive meeting our needs- I really appreciated the text messages for pickup and delivery. I would highly recommend them.

Ba
Review №43

They came to my home to dye back bleach stains on my carpet. They did an amazing job! The team was prompt, polite, and professional. I would highly recommend them!

ca
Review №44

Simply Rug cleaning is amazing. I spoke with Linda on the phone and she was very helpful.She arranged for prompt pick up of my rugand I got it back looking great in about 10 days.I will use them for all my rug cleaning needs.

Mi
Review №45

Highly recommend! Rugs are like new. Price was much less than originally quoted. They picked up and delivered, which made it super easy on this busy mom. Communication and staff are amazing.

Ch
Review №46

Really great service all around! Awesome communication every step of the way.We were especially concerned about a pet urine issue we had at one corner of the rug.It hadn’t been professionally cleaned ever, and the results were amazing!They sent someone to pick up the rug, called to recap what needed to be done before moving forward, call to schedule a drop off, & our rug arrived almost like it was new!

Ka
Review №47

Simply Rug is incredible! I have a 6x9 ft rug and it feels/smells/looks brand new again. The best part is there isn’t a single spot that smells like dog pee anymore!! I will definitely send my rug back to them when it’s time for another cleaning.

Er
Review №48

Excellent service. A bit pricey but the pick up and delivery service is why I chose Simply Rug Cleaning.

Lo
Review №49

I had two high quality wool rugs modified to remove the fringe tassels and then have both cleaned. Simply Rug Cleaning did a wonderful job with both the modifications and the cleaning. They were prompt and their work was reasonably priced.

St
Review №50

Linda was awesome from start to finish. We had 6 carpets that had everything from pet stains to water damage to kids just tracking stuff everywhere, all came back almost like new. The service could not be more easy as they pick it up and even drop them off and put them back where you want them.Will always use them and refer to anyone looking!

Ka
Review №51

Excellent communication and follow through skills by Linda!

Ge
Review №52

Great service and follow through!

Da
Review №53

Linda and the team at Simply Rug were amazing. They were extremely responsive and professional. The rug cleaning work was above my expectations. Would definitely recommend them and use them again in the future.

St
Review №54

Great commercial rug cleaning service!

Ke
Review №55

I have used Simply Rug Cleaning a couple times on Vintage Oriental rugs. Customer Service on both occasions was spot on. Linda Foster was great at the scheduling and keeping me informed on pick up and deliveries. Both Spencer and Ivan were very professional especially in this time of COVID.I highly recommend their services.

ru
Review №56

Very good customer service. And rugs are clean.

Da
Review №57

Simply Rug cleaned all eleven of my area rugs. I was astounded when the rugs were returned. The colors in the rugs were amazingly vibrant after being cleaned. I cant remember the colors being this vibrant when I purchased the rugs.This is my first time utilizing Simply Rug Cleaning. Spencer and his team are very professional. They go the second mile in providing excellent service.I will definitely will be utilizing their service in the future and would highly recommend this company to others

Er
Review №58

I had three area rugs (all about 8x10, two synthetic and one wool oriental) cleaned. They did an amazing job. The technicians were courteous and professional at pickup and delivery, turnaround was quick and the rugs were visibly cleaner. Thank you Simply Rug Cleaning.

Br
Review №59

They did everything and were professional. My rug is good as new! Worth it.

Ka
Review №60

Excellent service from beginning to end. Our rugs look like new. Im very impressed with Simply Rug Cleaning.

he
Review №61

Simply rugs did a great job on 5 of our rugs. They delivered them with pre cut pads and installed them in short order. I had some help to move furniture out of the way and back in place, but I knew that they didn’t move furniture up front.Great job!

ro
Review №62

They have excellent customer service. I decided to drop off but they also offer pick up. They explained everything very clearly and I would recommend them to everyone

Ch
Review №63

Great job explaining process and costs. Took exceptional care of a Oriental rug that was almost 100 yrs old. Would highly recommend.

Gr
Review №64

They were great! Picked up the rugs, rugs got cleaned, dropped the rugs back off. Ive actually used them twice, since I get my (now just one) rug cleaned whenever we move.

Al
Review №65

Simply Rug did a great job with cleaning my rug. They were really responsive and were easy to schedule the pick up and drop off

Ja
Review №66

Super impressed with the level of customer service! From the stain removal to the odor eliminated process, these guys did an absolutely fantastic job! Price was right on point for the treatment of my area rug! Wifey is beyond ecstatic for getting her rug back!

An
Review №67

Thank you! We are delighted with not just the cleaning of our rug but with your excellent customer service. Whether it was Ms. Linda on the phone or in person, or Matthew taking us through the whole process, your courtesy and transparency have wowed us over! We very highly recommend your business and the team.

ba
Review №68

Friendly, thorough, quick response and end result beautiful. My husband spilled red wine in a spot I did not see for a week and they performed magic and removed the stain thoroughly. They are my go to cleaning service every time. Highly recommend them,

So
Review №69

Great service and best rug cleaning in town.

We
Review №70

On-time, professional, friendly, and did a great job, as always!

Co
Review №71

The cleaning cost more than the rug but they brought it back in perfect condition!

Al
Review №72

Great experience as always! I have used them for years and am very happy.

Su
Review №73

Spencers company is fantastic! Theyve cleaned our high end rugs, and our everyday sofas. They know what to do, and how to protect and preserve nice stuff to last for years. I highly recommend them to clean any rugs or furniture you have!

Gr
Review №74

I just want to say how grateful I am for the wonderful job you did with my oriental carpets. They were not cheap and it’s important to me to take care of them.Your staff really helped me understand the processes you use and the value you provide. I never felt like you were upselling me, but trying to make sure that my carpets are cared for in a way that they last a lifetime. You were also very helpful with timing, as I was about to move. And, I appreciated you preparing my carpets for storage as I explore moving overseas.I cannot recommend your company and your wonderful staff enough!

Ma
Review №75

My carpets look beautiful! The technician who came out, Cody, was punctual and professional. He was courteous and delivered on everything he said he would do. I am so pleased, especially with the good quality and reasonable price. The fact that he was exactly on time was so helpful to me. I would highly recommend this service.

Ba
Review №76

Great job restoring/cleaning our runners and oriental rugs. Definitely recommend!

Pa
Review №77

So happy to have found this place. My orientials were beautifully cleaned and I enjoyed seeing their workshop.

La
Review №78

Simply Rug was recommended to me by my sister who had used them for several of her rug cleaning and restoration projects with successful results. For my project, I had 2 very nice 40 yr old rugs from my moms home that had suffered storm damage this past May. One with the most water damage was restored and rebound on the edges, the other was a very long runner that was split into two and also rebound. The Suggs know the rug business and do quality work, combined with reasonable pricing and excellent customer service through friendly and thorough communication with me before, during and after the projects. They exceeded my expectations on the final results! I will use them for all my rug projects in the future!

Sh
Review №79

Pet urine odor GONE. Amazing. Cat urine is one of the worst things to have but they have an awesome product to encapsulate it and remove the smell. My cats have never gone back to that area. If you feel you have done everything and it didnt work try Simply Rig Cleaning to fix it.

Ke
Review №80

Im a repeat customer. They are on time and thorough service each time. My carpets look great and I can tell that time was spent on the trouble spots. They also make sure that everything is protected and neat during the whole process. If you are looking for professional service, try them!

Ca
Review №81

From beginning to end Linda, and the entire staff are a pleasurer to work with. The team is knowledgeable and well informed of the proper care and cleaning of our rugs.I will use them again, and again.Respectfully,Paul M.

Da
Review №82

From start to finish, they exhibited great customer service along with a great product. Tried a local rug cleaner in my area a few years ago and was so disappointed. It was so great working with a group of professionals who love what they do. We do not see this enough in todays world. Highly recommend this great team of individuals.

L
Review №83

Great quality of work. My light colored area rug was cleaned better than by a competitor. Service is polite and comprehensive. I have used them several times for 4 different area rugs and house carpet.

Ma
Review №84

Simply Rug Cleaning did an excellent job. They are very communicative and let you know exactly what they are doing and when they will be arriving. During cleaning/repairing they regularly checked in to let us know what was going on. And the rugs look great!

Ke
Review №85

A fantastic job. Spencer spent a lot of time with us answering all of our questions as this was our first time having our living room and office rugs professionally cleaned. He gave us a tour of the facility and explained each step in the process. They came out to the house and picked up the rugs and also delivered them nicely wrapped when they were done. The look fantastic, just like brand new. I definitely highly recommend them.

Me
Review №86

Really great service! I had An inherited oriental rug that hadn’t been properly cleaned in over 10 years. It’s beautiful! Cody was fantastic with his customer service and expertise.

Pa
Review №87

Simply Rug Cleaning did a super job of cleaning 2 wool rugs for me. I am impressed with their attention to detail and their professionalism. They went out of their way and far exceeded my expectations. I highly recommend Simply Rug Cleaning.

Ci
Review №88

I have used Simply Rug Cleaning for over 6 years and will continue to do so. They are professional, friendly, and always get the job done timely and at an excellent price. Highly recommend!

Br
Review №89

Appreciate the home pickup and subsequent return delivery. Thank you, Ivan.

Ka
Review №90

Great products and service. Everyone is very helpful and friendly. They customised the cleaning products for us and got us exactly what we needed and their spot carpet cleaning was excellent. Also have had them clean our carpets and floors. Always pleased and have recommended them several times.

ba
Review №91

Excellent service and finished product. Initial inquiries, actual service, and post service follow-up were exemplary. Id use them again in a second. Prices may be a bit more than average - but if you need your carpets cleaned and a job professionally done - well worth it. Spencer is great!

He
Review №92

Great customer experience with Spencer, Brad and the Simply Rug Cleaning team. Very professional, efficient, knowledgeable and communicative. They worked with us to pick up, clean, hold, pack and deliver our carpet based on our needs. We are happy to highly recommend this company.

Mo
Review №93

Spencer did a great job with color correction of bleached spots stains in our carpet. Service was timely and professional.

Da
Review №94

I have worked with both Spencer and Ryan for the last couple of years professionally and can 100% vouch for their service and integrity. The rug cleaning membership is an exciting new offering. Congratulations gentlemen!

je
Review №95

Great job. Did carpets and a large area rug in their shop

An
Review №96

Great customer service and got the rug stains out with ease.

Ki
Review №97

Cody was fantastic! Easy to work with and wanting to please. He also knows what he’s doing. My rugs feel, look and smell so clean. He got out spots where my dog had gotten sick and i never thought they would disappear but they did. Thank you Simply Rugs.

Am
Review №98

IMPECCABLE SERVICE. I had a monstrous 10x15 Persian rug that was in terrible shape. The people I bought the rug from must have let all of their animals use the bathroom on it 24/7. After multiple washes and pretty much having to do the whole process a total of 7 times JUST to make sure it was to their standards, my rug was finally delivered. The fringe was brighter and the colors were so vibrant. So so happy!!!!! Will absolutely use them again for my other Persians when its time.

Le
Review №99

My experience with Simply Rug Cleaning was amazing. They did a great job cleaning my 4 oriental rugs. AND they worked with me to get the rugs delivered to new locations (plural) on MY schedule. I call that going above and beyond the normal customer service.

Li
Review №100

Amazing people.. The owner really knows what he is doing and goes above and beyond to give all his customers the best experience possible!!

Information
100 Photos
100 Comments
5 Rating
  • Address:2406 S Jupiter Rd #3, Garland, TX 75041, United States
  • Site:https://simplyrugcleaning.com/
  • Phone:+1 972-203-1156
Categories
  • Oriental rug store
  • Carpet cleaning service
  • Rug store
  • Upholstery cleaning service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
From the business
  • Identifies as veteran-led:Yes
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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