Changed employers. Let the doctor and office know that I have new insurance. The doctor and his team started treating me like a second-class citizen. The doctor kept bringing up the price every time he prescribed a solution for the pain in my foot. On the third visit, I made him aware of his unacceptable behavior. He then stated, yes, we are gun shy due to not having proof of your new insurance. For the record, my old insurance covered me until the end of the month. So there had been no disruption in billing. The doctor should not be leading his diagnosis with a price—shame on this location. I will not be returning due to them being GUN SHY of working with me. By the way, my new employer covers 100% of my medical. Thats correct 100%. Dont judge a book by its cover—shame on Dr. Brian Yoe. It would be best if you never discriminated against anyone. Hopefully, this feedback causes the metroplex foot and ankle garland location to do better.
I have been going to see Dr. Abigail for 4 years now & wouldn’t dream of going to anyone else. When I hurt my ankle 6 years ago the doctors around me had a waiting list. So found Dr. Abigail on a search with my insurance & got in the next day. 2 years ago I hurt my ankle again playing basketball & again I was able to get in fast. This year I did it again & need surgery. I had my surgery on Friday the next day Saturday I was having some bleeding & call the doctor who gave me his number & he came in on a Saturday to check me out. It was normal & nothing I needed to worried about but the fact the Dr. Abigail came in on a Saturday instead of telling me to watch it or go to the ER means he really cares about his patients. The office staff has been so nice & helpful. I think the most I’ve waited for my appointment is 10 minutes. I highly recommend this place & especially Dr. Abigail.
Ive suffered from hammer-toes since my childhood, the symptoms caused both by wearing too-small shoes as a growing child and later in life by wearing fashionable shoes that had ill-designed toe-boxes. The result was horribly-disfigured toes and pain in everything from walking to working in the yard to simply standing.My primary care physician referred me to Dr. Scott Smith at Metroplex and I couldnt be happier. Dr. Smith Immediately recognized my issues and recommended a plan of action to correct those problems. I am now pain-free and even comfortable in wearing open-toed sandals in the summer!Dr. Smith is clearly well-educated in his chosen field but, more importantly to me, has an exceptional bedside manner to communicate that education in a way thats easily-understood by the layperson. He possesses a tremendous disposition regardless of the other challenges of his day, and his staff emulates his positive attitudes in making their patients feel welcome, comfortable and confident in the results. Ive left reviews of Dr. Smiths efforts and staff in his other two locations in Richardson and Dallas - this one gets only 4 stars due to the dated condition of the Garland facilities. Other than that, the staff and professionalism, and quality of service, remain consistent with my other 5-star reviews! Thanks, Dr. Smith, for your outstanding service and attention!
Went for a visit and the doctor didn’t seem like he cared and forgot to cancel second visit and first time ever, I am billed $35 for a missed visit. I guess this place is very busy, so they charge you to compensate for losing that time spot LOL.
I made an appointment because I was experiencing foot pain. I was able to get an appointment within a day which was nice. I saw Dr. Tiwari and she diagnosed me with Gout. I questioned the diagnosis because I dont eat much red meat and no fish or drink alcohol. They did x-rays, gave me a boot, blood work ordered and prescriptions and I went on my way, scheduled to return the next week. My foot got better with the medication but one of them caused blood vessel problems so I stopped taking it after 1 day. At the follow up exam, after reviewing my blood work and symptoms, she changed the diagnosis to cellulitis. She shook my hand and immediately left the exam room. Im thankful for the misdiagnosis but she was very rude when she realized she made a mistake. I tried to get my money back on the boot as I only wore it from the exam room out to my car, maybe for 50 feet and they have not done anything to make this better.
Dr. Tiwari is the WORSET doctor you could go too. Horrible bedside manners, tells you one thing at one appointment, and then tells you something completely different the next. Refuses to give doctor notes unless you’ve had surgery with her. Even after an injection and having a bad reaction to it. I was told by her to suck it up and deal with it. Dr. Tiwari was the only podiatrist in my insurance network who’s accepting new patients. After these experiences with her, Ill have to self-pay somewhere else. Do not go see her.
Awesome staff and doctors they were very helpful and got us back fast. Very understanding with my husbands situation all the staff was very friendly with usThank you for a wonderful service
I have had a wonderful experience with Dr. Abigail. I would highly recommend him to anyone needing a podiatrist.
Everyone here is very friendly & personable! They are also very quick and efficient! Never a long wait to see the doctor!
Awesome visit every dr office should be run like this one. Very profesional
Mostly Punctual, hence the one star. Had five visits with Dr. Tiwari, for both diabetic foot pain and plantar fasciitis. Not once were my feet checked for any lack sensitivity brought on by diabetes. It took two trips (with co-pay) to get a set or ortotics ordered (over-priced). When they did arrive, it was only half of an insert. I now have to cut my regular shoe inserts in half and duct tape that to the orthotics. She rarely spent more than five minutes in the room with me. I seem to have chosen an optomitist that doesnt like looking at feet.
I have painful calluses and other foot problems. Sometimes I can hardly walk.Dr. DeYoes staff always gets me in right away when I call and my feet feel much better after his treatment. Hes great.Billie Tuttle
Very professional staff and Dr. Tiwari has been very knowledgeable regarding the treatment to heal the diabetic ulcer on
Dont accept patients with a ppo and very rude receptionist !
Great professional, educated, compassionate, well managed staff, trustworthy, will meet you asap when necessary, etc.!! Wouldnt think twice abt this group of doctors!!
Horrible experience! Dr. Tiwari saw me and I was diagnosed with a tendinitios. She attempted a surgery that was not successful. Within a month a second surgery was needed... and the problem was still there. I have been talked about by the staff for being a bother. No pain medication was given 2 weeks after surgery. Dr. Tiwari wanted to refer me to about 3 different doctors to find out why I was in so much pain, this was my second surgery with her. I am absolutely disgusted by the work done and the non importance of my case. Im grateful to have found a board certified orthopedic whom was also blown away by the lack of care.
Very good service and well organized
Very friendly staff