So happy to find out about The Spa Mart. Very fast and friendly service. Thank you, thank you!
The Spa Mart is AWESOME! I have been ordering from them for a year now. (I’m sorry it wasn’t sooner!) The shipping is typically super fast... but if for some reason there’s a little delay THEY CALL! Excellent customer service. Love the Loyalty Points also.
So I rushed to spa mart 20 min before closing not realizing that it was online or phone orders only. I had this grand idea to start waxing myself so I just wanted to pick up a wax pot and some hard wax. I had never shopped here before. I had no idea what to get, but Teddy was so gracious and kind to help me over the phone and so patient I really appreciate him. We need more kind people in the world. He was really my day maker
Wonderful group. The website was very user friendly and very detailed in selecting the options. Once I placed my order I received an email from Marsha asking for a little more info before making my spa cover. They could have just thrown anything on and sent it on but they took the extra step. I received my cover extremely fast. I was expecting 4-6 weeks and but I got it pretty close to 2 weeks. I did have one issue with the shipment and emailed Marsha that evening thinking I would be ignored or get a response basically saying not our problem since they already got their money. THE VERY NEXT MORNING I got a message back with a sincere apology, a VERY generous option, and she even asked if that option was okay. I was stunned to say the least. Once I agreed Marsha took care of everything and was very quick about keeping in touch with me. I NEVER write reviews, not even bad reviews. I have absolutely no problem writing one for Spa Mart, leadership, and especially Marsh Hale. Thank you all so very much. Hands down the very BEST customer service I have ever seen.
I have an addiction to this place. I absolutely adore teddy and his knowledge and the entire place is super fun to go look through and see what they have (which is a lot). It truly is like the Costco for spa supplies, if you need something immediately they’ll have it! I love this place!!
I had such an amazing experience. They owner and staff are so friendly and very knowledgeable! I’m so excited to attend the classes they offer. It’s rare to find places with such incredible customer service, The Spa Mart has gone above and beyond in that department. I can’t wait to go back! Thank you!!
Ive been working with Spa Mart now for over 4 months and Ive been VERY satisfied with them as our new distributor. Weve been able to cut out Amazon almost 100%. Our orders are always delivered with a low delivery min order. Carmel is our representative and has been so helpful on all hours of the day! Going above and beyond!! The cost is always competitive and they have been able to match pricing for items Ive found cheaper. You wont be disappointed. We are very happy we made the switch!
5 stars for sure!!!We needing PPE supplies and disinfecting wipes for my spa reopening on 5/8. Rick was extremely friendly and helpful with making sure I got what I needed! Thank you so much Spa Mart!
We went to The Spa Mart today with our school, and Teddy and his staff are absolutely incredible. Teddy is full of knowledge and such an inspiring person. He truly cares about the industry, and every single person that walks through that door. This place is an esty’s DREAM 🙏🏻
The best customer service experience, love the supply quality, and if you live in the atx area, it’s a nice country drive. :)
Thank goodness for The Spa Mart, a prime example of an outstanding business model. They have an extensive inventory of quality spa supplies and equipment and their website is extremely user-friendly. Depending on when you place your order, you can sometimes get same-day or next-day delivery (!) - which is such a blessing when you are dealing with emergency supply shortages. Carmel, their rep, is excellent! Reliable and knowledgeable - she truly cares about you and your spa/salon.Adriana, Spa Supply Manager, Viva Day Spa
Omg I love this place! The owner Teddy is beyond amazing and sweet! This place has everything any skin care expert would ever need and the staff is so helpful!
The Spa Mart has spoiled me, in a very good way! They have made my life so much easier and more efficient. I dont even know what I was doing before they arrived in my life and the life of my business. Since I am a solo practitioner, I dont keep the amount of linens, supplies, and equipment on hand that some larger businesses do. I have always had exactly and only what I need. There are times when I very suddenly require more items or replacements, and I dont have to panic anymore. The Spa Mart rescues me quickly! The company itself is beyond amazing with their top quality options for everything I could possibly need. Beyond that, Carmel is exceptional. She is so incredibly helpful, quick with answers and ideas, super friendly, and clearly passionate and eager to help others succeed. She has saved me several times. Sometimes I am overwhelmed, and all I have to do is ask her to make a recommendation. I completely trust her, and she has not let me down. The Spa Mart has readily become my go-to for the needs of my skin care business. I cannot thank them and Carmel enough for making my life so much easier, and for making my business exceed my own expectations. Hands down, you are the best!
I was using Massage Warehouse up until I met one of the owners of the Spa Mart. I have never been so impressed with the customer service, fast shipping and receiving, and EXCELLENT customer service. Massage Warehouse outed me almost $100 and I regret using ANYTHING but The Spa Mart. Not even AMAZON can compare to the pricing and the customer service! Thank you SO MUCH Spa Mart!
A.R.T. MASSAGE Body Spa is so Thankful to have found this company to assist with our product needs. We didnt realize until their Amazing Representative CARMEL ABBGY physically came out to our spa not just once but a couple of times and explained how everything worked. She was so patient, understanding and helpful! I am Personally so glad to have met her. She contacts us on a regular basis and has our orders sent promptly. When we receive orders they are packed so neatly too, Added Bonus! Everything about this company has been PERFECT. We would definitely recommend their services to everyone. Saves you time, money and the hassle of having to go and physically purchase at the stores. You are Amazing Carmel, THE SPAMART is Lucky to have you and so are we. THANKS FOR EVERYTHING! 😊
The Owner was absolutely Amazing❣️ So much to choose from along with GREAT prices❣️ Thank you🙏
The Spa Mart is full of beautiful people! I have taken 2 classes from them that I recommend – Dermaplaning by Enilsa Brown and Ingredients Class by Control Corrective. I also want to brag on the people who run the place – Tory is so knowledgeable and is so full of information I love talking to her. And Edwina has gone above and beyond for me, I had a skin issue question for her and she spent time with me consulting and answering all my questions. Thank you!
Good prices and service
I love this place so much with an amazing and very helpful team !!! Great job
Best place for massage supplies in area! Always great customer service!
Very educational trainings & great staff!!
Left a message and they never responded
Great owners.
Love this place!