Bought 2 pairs of shoes. They were helpful and had lots to choose from. Prices were better than Amazon.
Always a place that you can get some good deals
Friendly helpful staff. Strong inventory.
It was aswome and easy to find everything that I needed and the employees where aswome thx!
I didnt find anything today but it wont stop me from going again.
First, the store is difficult to see from the road especially going over the railroad tracks Northbound on Val Vista. I went in the afternoon and took me about an extra hour just fine my shoes especially since some employees were not really helpful otherwise thanks for staying open. Hopefully next time will be better
Went in for a camping lantern. Plenty of choices. I always find what I need.
Great customer service but they didnt have what I needed. Bummer.
Staff was helpful and friendly, but Big5 charges an extra fee (something like 4 or 5 dollars--not insignificant) for getting a fishing license here. Recommend going somewhere else to get a license.
Still one of the best sporting goods stores out there. I get all of my athletic shoes there
This location is great found a backpack that I wanted and it had a old sale tag on it and they honored it an older gentleman with white hair helped me definitely will be back.
Awesome place, friendly, helpful staff! :)
Poor selection of pretty much everything
We love Big 5. Always love looking around, no matter which store we go to. We do most of our shoe shopping here.
Love this place saved a lot of money always has great savings.
Picked up and finally located a outdoor propane burner at a great price.
Great place employees are very happy and informed about there store thanks
I already knew what I wanted to purchase from the Big 5 paper ads. The clerk in the sporting rifles department was very good. He was knowledgeable, courteous and efficient. However, the clerk in the shoe department was terrible. He walked past me once so I flagged him down the second time he tried to ignore me. I told him what shoe and size I wanted and when he brought them out from the back room he handed me the box without stopping on his way to help, no one else. It was bizarre. He was always on the go but helping nobody. I actually wanted to buy another pair of shoes but couldnt catch up with this guy again. There were two other customers looking at shoes and he wasnt helping them either. The entire shoe department is too small. When I tried on my shoes, the seats are surrounded by displays and people are brushing past making you, me, feel like youre in the way and imposing upon shoppers. I will say this, it wasnt horrible. Just the way it is shopping 2 days after Christmas.Note: I do like the shoes and the price was very good.
Had what we needed, at a competitive price.
Ok selection. Still seems expensive.
Gal that worked there helped us find size we needed at different story.
Good place for all your sports equipment and sport clothes. I shop for the shoes I find at a good price. Employees are friendly and helpful. Best brands available. Always a good experience for me.
Called on the phone gal was very nice said they have a few shirts but not many that little logos on them! So we made the trip to make sure we checked ourselves. Thank goodness we did as we found one that was way better than everywhere else and even better was on sale for $6 bucks! Can’t beat it, they have lots of sporting good options, I checked out their fishing section and also out door camping equipment.
Very helpful staff, lots of employees checked in with me while I was shopping for shoes
AC need to be maintain
They had 9mm in stock. I was very excited to find some.
I am always amazed. Such a small footprint store, but often has the item I want when larger sports store farther away does not.
One person behind the register three other people hanging around the register talking to the girl I walk in they say hello. I look at the ad I said, I was wondering if you have this in a size wide. To the guys look at each other and finally the one guy decides to help as Im back there. He brings out the one shoe and then he leaves. I look hes back at the front talking with other people. So no one else in the store. So I yell. How about another pair? He shows up just me my other pair and walks back to the front.
Found everything. Great prices
Its a great place to buy shoes !! And sporting goods
Kinda seemed like I was an inconvenience for staff. Not busy at all but still waited to see something. Stood at counter long ti me e, wondering if someone was going to wait on me, even though they saw me Probably will go elsewhere next time.
To expensive, cheap products
They always have what I need in stock! Great place to shop.
Its usually not overly busy and the employees are quick to help. The have a decent selection but not of course as much as the big sporting goods stores. If youre looking for a bargain price they due have them from time to time. Often they run a little higher but the convenience and lack of crowds I appreciate. If you get on their email list you can find out whats on sale and get coupons and other incentives. All in, I think is a place to checkout.
Went to this store to pick up items that the website said they had in stock. The counter girl had no clue where anything was. She had me ask the manager and he didnt know where a couple items were either. The items I went there for were either gone or not what was shown online. I wound up finding the item I did buy on my own. Which was a wallet that showed $6.99 online and it had a clearance tag on it also in- store for $6.99... when I looked at my receipt while driving I noticed they charged me full price at $9.99!If Big5 would like to see how a store SHOULD be managed give me a call. This was ridiculous!
Had just what I needed
You know I came here to buy some sandals and they price match online they were helpful and the store was organized and they were quick I was in and out I appreciate it
We were looking for water shoes. They had a big selection. Nice variety, good prices. Helpful staff. Thank you!
They have the best deals in town on their shoes. Huge selection of sporting goods at reasonable prices. Big FIVE ⭐⭐⭐⭐⭐
Typical big 5. Lots of inventory in a small space, fair prices, and never a line to check out.
Very good service, Jacob assisted me and my wife to our car with a heavy weight set.Very nice young man.
The sales are great! Plus, you can usually find a coupon that you can combine with the sale price. Unfortunately, their regular prices arent that good.
Initial customer service was fine by the young lady behind the counter up front. The manager was not very friendly. I asked about ping pong tables, sales. His answer seemed short, matter of fact. I was not happy, it was more of how he answered my questions then what he said. When someone is asking questions about a product, suggest being more friendly, symphethic to the customer who is trying to make a purchase at a good price/value.
I shopped for a new pair of tennis shoes. The young man who waited on me was extremely helpful. Found the right ones at a great price!
Rude salesman. Pushed us out of the store as we were looking around.
Great place. My favorite of all the Big 5 franchises... Kevin is one of the better store managers I have delt with, and his team rocks also! Good job guys!
I went in for a simple exchange and I was greeted by the manager with my item ready! We all know Big 5 has great products and great sales, but they also have attentive, friendly, and knowledgeable mgmt and staff! This location ⭐️⭐️⭐️⭐️⭐️
Sales staff is very friendly and willing to help you find the item you are looking for and answer any questions you might have.
Great sales I purchased a Security Camera for the home Retail for $ 150.00 on sale for$ 50.00. Wow what a sale at Christmas time 12/2018. Watch those sale ads they are the best
Always has good deals wish they had more of a little kids section
Very small crowed store employees are very friendly and willing to help u greeted us very gracious took my husband directly to the merchandise he required and we made our purchase.
Nice friendly people but didnt have our color of socks. Maybe next time. Prices where good. Keep up the great customer service.
Always friendly staff.
Great....
Nice service desk
Although very respectful, while shoe shopping I felt pressured by the indifferent attitude of the helper. If he was more cheerful and didnt mind my slow choosing, I may have shopped longer and maybe would have bought something
My daughter went home from our house and didn’t have her son try on his baseball pants. I had put them on him and they were way to big. I had no receipt he pulled the tags off and they still took them back. They were very helpful as well.
I love this place. A little bit of everything without the high prices of the speciality sporting goods stores.
I get my sport and work shoes here. Cant beat the prices and its quality. As long as they stay in business Ill be a customer.
Not the best service. Not the best selection. Came back 2 times and they still didnt have the sale and items we were looking for.
Good selection of cheap shoes. Have Ben going here for years.
Fair selection for its size, have found some really good prices on basketball shoes
This place has too much! I always leave with much more than I came for!! LOL! Keep up the good work!
Great service helpful staff
Mesa store didnt have the size we needed, but they called the Gilbert store for us. Great customer service 😁
New in town.. I asked for 10% discount but clerk was being sassy and not offered, even though I signed up
Good prices and friendly workers.
They didnt have what I went in looking for. In the way in and out, I did notice some items which I knew to be overpriced.
Big 5 is a good place to get almost everything you need for sports. The staff some times act like you are not there but if you ask them questions they are willing to help. Just not a big select at this store but it still is a good place to get what ever you are missing or needing.
Good prices on sale items. Good selection of items. Store is organized and clean. Staff was helpful
Always a great deal on good quality athletic shoes. The tag says $65.00 & then they ring up at $39!! Thx Big 5!
Lots of options. A bit crowded with inventory. Staff are stand offish. Not assitance was offered. Did have the items I was looking for.
Good place for deals if you look.
We came in yesterday to get me a pair of shoes and a knee brace and the staff as usual here is always very kind and helpful. Well continue coming to this location for their customer service.
This place is not what it once was.
Great selection for a smaller store. Unbelievable prices.
Getting pricey but good products
Great sale - purchased 3 gifts which will go the grandsons for up comming birthdays.staff was great even carried them to the car for me, since l was in a walking boot. Thanks again for being a good place to shop.
Cant go wrong with Big 5, especially if youre on their mailing list and get the coupons. I just saved 30% on my sons shoes.
Another great purchase, soccer cleats are not the easiest to buy, since not a whole lot of stores carry a large variety. Employee was very helpful, price was awesome even less than online, convenient location.
The sales person was helpful and helping me get prices on equipment. They asked if i needed help (attentive).
I found what I needed but, customer service is the worst. I was looking for shoes. The rep asked if I needed help. Answered 1 question then, be walked off. He walked past me 3 times until I called him over for another question. He stood there with a mouth full of chips and one in his hand, answered and walked off again.
When they have a sale, you cant beat them.
Small town store feel but it seems they are often understaffed. If I know what I need the store is great. When Ive gone in for shoes it can take forever to get help.
A lot of merchandise. Staff is decent in offering help. Look for coupons in the mail. Good deals here!
Love Big 5... Always great specials. Especially on shoes...
Very good place for your general needs for sporting goods....
Helpful employees and I think they have everything a sporting person needs.
Great deals and sale .when you sign up for dayly deals
Bought a baseball glove here they have a pretty good selection
Good place for inexpensive shoes. Theyve got a great selection of Wide sizes.
Went there for some wristbands, staff is always helpful. Received service upon entering the store, was out in under 3 minutes.
Friendly staff and lots of sale/clearance stuff!
Had what I needed
Everyone at this store is amazing! Always so polite and helpful 😊 I recommend this store to everyone I know
Horrible customer service on this visit. Out of the 4 employees i came in contact with, not one said hi to me. Ij didnt get any service until i checked out. Definitely not how a business should be run
Ask the cashier if there was a coupon code I can use and told me I can look one up on my phone nice but I lol more help would have been nice
Good prices nice staff