Just walked into and right out of this store after making eye contact with two different associates and no one said hello, asked if they could help me or even acknowledged my presence. In 2021, there are too many other places where I can spend my money! I dont have to endure this type of treatment and neither do you. We deserve better.

I love Brighton, Ive always found their customer service to be amazing.The stores all seem to have nearly identical layouts and Ive never been to one that was even slightly dirty.They are on the pricier side with jewelry mostly in the $100-$200 side. Bags are significantly more expensive and small bags can easily top $300, though I dont think Ive seen one above $600.Ive had a few pieces of their jewelry for years with daily use and they stay looking good with infrequent cleaning, I change bags out seasonally, but theyve stayed good during the long term.This one was dog friendly.

Really loved my saleswoman and her knowledge and help with me buying Christmas presents for my girlfriend. However, this review is focused on the after-care/support of their merchandise which I am extremely disappointed about. I purchased 4 items from them, one being a purse. It was a surprise Christmas present for my girlfriend and the purse was $370. When my girlfriend opened it she loved it, but because she is 5’1” and petite the purse hung too low and rested almost to her knees when carrying it on her shoulder. We called to see if Brighton would help us with the situation with either another strap or maybe making another few holes in the strap to make the strap shorter but they were not helpful at all and just referred us to a ‘shoe maker’ and we would not be reimbursed. I don’t care if we weren’t reimbursed but to not stand by your product and refer us outside to someone random you don’t know is unacceptable. Very disappointing. Coach or Versace or Gucci would not do this to their customers. At the price point of the purse I purchased I would expect a little more from Brighton. Very disappointed.

Love this location. Fiona and her team only give top notch service. The products that Brighton carries are only the best. Presentation is always on point and the store is always exceptionally clean. Thank you for above and beyond service each and every visit. So hard to find but not here:)

I love Brighton!!! My husband got me hooked on the jewelry 14 years ago and I’ve been obsessed ever since. I am especially fond of this SanTan location. Every time I go in I receive a friendly greeting and the staff is super helpful and so fun! They always look so great and professional so it makes me want to buy everything they’re wearing :). There are so many beautiful things in the store so I have a hard time narrowing down what to get. The gals there have been great at giving their input to help me decide. I feel like I’m shopping with my girlfriends when I go. Even when the store is busy the gals still go out of their way to make sure the customers feel welcome and offer water or cookies. This is the only Brighton I will visit and I’ve shopped at many locations in many states. Everyone who works there is great but the manager Hilary is especially amazing! I would give them many more stars if I could!

Beautiful store.. Beautiful jewelry and Accessories..Very upscale feel. ⭐⭐

I love this place not only for the items they sell but also because if the awesome staff! They are do attentive and helpful. I call this my happy place!!

I had a great shopping experience here. Only wish I could remember the name of the nice woman that helped me. So friendly! A great shop.

Ive been a Brighton girl for years, but by far the San Tan Store is my favorite. The girls are always upbeat,helpful, and they remember your first name. In a retail world where people and the store proprietor can become so disjointed its a breath of fresh air to see managers and sales people make that extra effort to know their clients!! Well done girls!!

Love this place. The ladies are so friendly. Love the jewelry. Found a new favorite place to shop.

All of their products are great. Sales people are friendly and helpful .

Great selection. Helpful, friendly staff

Hillary is always so friendly and helpful. Im a customer for life. 😊

I pay $100. For a coin purse. The ornament on the front was a hart. The color changed so I ask if they could replace it. They said they would and come back in 2 weeks. I returned they told me the dont have the part. So I did not get it fixed. No discount or store credit no money back. I felt like I did not buy something that was worth $100. Dollars.

Love the store and the ladies working in the store. Beautiful product and great service.

Great place for those little treats for the lady.

Excellent customer service. Will definitely be back. Thank you.

It was fashion week this week. So fun!

Excellent customer service and quality of its products. Sorry Pandora!

Best place to get.the sunglasses or lanyard that youve been wanting.

Very helpful they had just what I needed.

My not-so-secret obsession!

Great selection. Service is a little slow.

I did NOT go there, only walked by ...lolYour welcome!

Wonderful choices. Very friendly people

Love their jewelry!

Awesome place with a great staff!!

Love my purse!

Lovely staff and the collection is beautiful!!

Love the girls at SanTan Brighton!

Very helpful and friendly staff

Nice gift selection

Kids love it there

Special place for Christmas