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Brooklyn Bedding
2720 S Market St #101, Gilbert, AZ 85295, United States
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Brooklyn Bedding
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Cr
Review №1

Mario was excellent as he showed us features of a Split king adjustable. The showroom had a variety of beds to try until just the right one was selected. If the product and service is delivered as promised we will not be disappointed.

Ra
Review №2

My experience was Brooklyn was very ‘comfortable.’ All the representatives were super friendly and knowledgeable. I’m going to sleep sound on a quality mattress, especially knowing I didn’t break the bank. Super excited for my new mattress!

Ke
Review №3

We appreciated the wide selection of mattresses with varying levels of comfort and support. Our salesperson took the time to explain the differences between each mattress and why the addition of coils or visco elastic would benefit our sleeping comfort. We were given ample time to relax on each mattress to feel the differences described to us.No high pressure sales tactics, and a very casual and relaxed atmosphere.

li
Review №4

We went to Brooklyn Bedding, Mario was great and very informative. He had us try out many beds to compare and we were happy in our choice to purchase the Brooklyn Bloom!

Su
Review №5

All of your products are great and most are made here in Arizona. That almost goes without saying. I want to commend on the customer service at the Gilbert store as being outstanding, especially Mario who took care of a small problem that I had in a matter of minutes! He is head and shoulders above the others because no one else offered to register my fabulous adjustable Queen sized bed frame so that I now have the 20 year warranty. Thank you Mario!!

Ch
Review №6

I had an amazing experience at this location, and I am very impressed! I had an incredible sales associate named Cody C. who helped me every step of the way with my purchase. I first came into this location in dire need of a mattress and had already been to over 20+ different mattress stores in search of the best one for me prior to coming here. I ended up coming back and making a purchase of the Brooklyn Signature in soft. Cody dealt with my indecisiveness from the beginning and helped me to pick a mattress. He guided me through financing options with ease. I have had my new mattress for almost 2 months. At first, I didnt like the bed, but it is starting to break in and shape to my body. Cody even sent me a thank you card in the mail.If you see this Cody, thank you for all of your help!

An
Review №7

Great price on box springs. Appreciated Armando and his help to select and order schedule delivery. Happy with the product! Good delivery by Tony and Jorge.

Ce
Review №8

This location has a gentleman by the name Mario and he was amazing. The warranty on the beds is way better than any other place we visited.

Do
Review №9

They were very friendly they needed you as you walked into the door and they stayed with you through everything youre looking for the mattress they told you how each one of the mattress was made what it was held up to also told how long at the mattress 1 inch was I gave you the percentage that they were offering they said it up to shoot your time of receiving it also date said that they are made at the factory just for you and they do not keep the money. They told you how they take the old mattress weigh and what was the charge on delivering it do they were very helpful and

Ch
Review №10

They were very nice and knowledgeable. Not pushy at all. They let us try the beds out and have our own time to discuss with each other and decide what we wanted. Mario knew his stuff and was confident about the product which made us confident. We tried a few options and when we laid on the one we ended up purchasing, we knew within the first 10 seconds that was the one! This was the third store we went to today and we were so happy with the choice, we bought it on the spot!

Ro
Review №11

A great place to buy a mattress. Very friendly and knowledgeable staff that makes sure you get the mattress that fits your body. No pressure sales.

Ja
Review №12

Great experience at Brooklyn Bedding! Mario was terrific, laid back, no pressure, answered all our questions while we checked out different mattresses. It was a pleasure to do business with him.

Jo
Review №13

Very friendly and courteous staff. Love their product, and the warranty and trial/test times are great

St
Review №14

Very best beds. Very best sleeping consultants. Mario is the best!Beds are MADE IN ARIZONA, USA!

Pe
Review №15

Mario was awesome! Totally grateful.

De
Review №16

I was real close to buying one of those super expensive intellibeds because it felt the best but then we found this place. For less than half the price i got a mattress with top knotch materials and feels amazing. Great on my side and back. Great deal on a really good quality adjustable base as well.

Ma
Review №17

Thanks Mario! Awesome service for awesome products. Proud to support local businesses like BB!

Da
Review №18

Steve was helpful and informative with helping us get the mattress we wanted. Was able to get everything ordered fast and we can’t wait for the delivery to finally have a good nights rest!

St
Review №19

We went to 5+ different stores, and both the mattresses for the price and our awesome sales guy Steve were hands down the best option!

Br
Review №20

The Sedona product had been highly recommended to us... Steve did a great job of facilitating the ordering process. Now we wait for delivery!

Ra
Review №21

Mario was very helpful and showed us multiple options to choose from. Came away with great new mattress at a super price!

Ga
Review №22

Great Price, Great Quality, Great Product, Top Service! What More Could I Ask For!!

Ji
Review №23

Excellent service. High quality bed.

Pa
Review №24

Steve was great! He had a good sense of humor and didn’t try to upsell, but got my mom a new bed that she is happy with. The showroom is clean and pleasant to be in.

Ji
Review №25

Steve and Mario were terrific. Very informative and did not put any pressure to buy. Their product speaks for itself.

El
Review №26

Very positive experience. The sales team was very professional and experienced. They provided strong guidance in a manner that was customer centric. The price was VERY affordable. We would 100% recommend!

Do
Review №27

My husband and I ordered a bed from here last week and we were blown away by the amazing quality, the customer service, and unbeatable prices. We dont have the bed just yet, but so far we have had an amazing experience with Brooklyn Bedding.Theo, the store co-manager, assisted us and did a fantastic job at helping us find what we needed and wasnt at all pushy. Brooklyn Bedding had better quality than the stuff we tried at Mattress Firm for a fraction of the price! I will try to add to this review after delivery and sleeping on the mattress for awhile but so far, they have a loyal customer with us! Thank you Brooklyn Bedding!

Ko
Review №28

Friendly, professional and informative. Tested a few beds and they seem amazingly comfortable.

He
Review №29

Steve and Mario were amazing and super helpful. The quality of the beds and adjustable bases are like no other and I went to 6 different stores. I would definitely recommend this place based on the warranty alone. Brooklyn bedding definitely believes in the products they sell.

Ri
Review №30

Steve was a good help. Explained options and differences in the mattresses available for RVs. Sale price was also incentive to purchase. Anxious to receive this coming week. However, $40 seems a little high to deliver within the Phx metro area. Wish Id just picked it up myself.

Mi
Review №31

Very casual selling experience. The beds are comfy, but what really sold us were the adjustable bases.

Ga
Review №32

Great experience. I went in thinking we would be getting the Aurora King size but after trying out the Spartan medium we felt that was a better choice. It seemed to be more comfortable for me when sleeping on my side and worked well for my wife who prefers firmer mattresses. Theo answered my plethora of questions well and there was no pressure. We also purchased the W. Silver GS-71 adjustable bed frame.The price was very competitive for a high end luxury mattress and adjustable bed frame with the Independence Day sale. The 120 day free mattress return/exchange and 1-3-20 warranty are also a big plus.

Ja
Review №33

Very nice and patient staff. We had our two young girls with us who were full of energy and the two gentlemen were very nice and brought out coloring books for them while we took our time to try all of the beds. They were very honest and also took their time to explain the differences and made sure to ask what we prefer, walking us through different things to think about. They showed us how the mattresses were constructed and optional accessories. They also gave us space so we didnt feel any pressure. Great experience! We bought on the spot! Thanks Keaton!

Bl
Review №34

Steve was great! We walked in and found our bed within 5 minutes.I love that this company is local as well. Cannot wait for our mattress to get to us!

Mi
Review №35

The staff was friendly and engaged with us the whole time. We have an unusual bed size, Olympic Queen, which is hard to find. We had done the research online and the reviews about BB customer service were stellar so we figured wed try them out. We knew what we wanted going in and there was no hassel or annoying salesman trying to upsell. We are getting it delivered for free and if needed, returned for free. I would definitely refer them to anyone wanting a new mattress.

Ma
Review №36

Great selection of comfortable beds at a reasonable price. We got the Sedona luxe! Steve was excellent at answering our questions and knowledge of BB’s mattresses.

Li
Review №37

While shopping for a new mattress we visited Brooklyn Bedding, in Gilbert, AZ. The sales staff was very knowledgeable and informative. Keaton listened to our needs and concerns and gave us ample time to test different models. We then went to other stores tested numerous mattress types and brands. After hours of “testing” we decided the Brooklyn Sedona was the best fit for us.We appreciate that we were not pressured to make a purchase and given the respect to shop around.I appreciate that this product is made in Arizona. And am very happy that we are able to support a local business.I will try to add a review after 30 days of use.

C
Review №38

Very impressed with the customer service and quality of beds. Mario was a great help explaining the companies history, how things are made by hand and locally, and their set up/removal service. I would definitely recommend this company and will do future business with them!

Am
Review №39

This is our second Brooklyn Bedding purchase. Excellent quality and customer service.

Di
Review №40

Walked in and bought two mattresses and a box spring and out in 15 minutes. Excellent service and great recommendations. Steve was able to provide comfortable products for reduced prices. I’ll definitely go back.

Se
Review №41

Purchased a Sedona hybrid. Can’t wait to try out the new bed. Had an amazing customer experience in Gilbert. Was unmatched compared to other competitors in store visit. Would highly recommend to ask honest questions and you will get honest upfront answers. Have not used the bed yet, will 100% say the value of the experience was great!Ask for Theo!

Ly
Review №42

Great salesman and great experience. He answered all our questions and was very patient with us. Would highly recommend Mario.

mi
Review №43

Had a very good experience at the Gilbert store. Mario was fantastic at showing me the available options, and was very helpful, He went as far as to call the factory to make sure I got my bed the same day.

Ji
Review №44

Keaton is the man! Walked in immediately was genuinely greeted (not the cheesy sales greeting). He educated and informed me without once pushing me to buy. Let me walk around try the beds out and I instantly knew what I wanted. I already did some research online but still always want to see a product in person. I was in and out 15 minutes. I’ll update 30 days later after sleeping on my new Titan Cool California King bed. 😴😴😴

Te
Review №45

Exceptional experience! Staff was very professional. We never felt pressured. Highly recommend this place!

Ge
Review №46

Mario was great. Happy to support a local business. And the beds are great!

Jo
Review №47

The service was incredible and helped find the mattress we could sleep on comfortably for the next couple of years! Thank you Steve for all your help and working with us!!

Ja
Review №48

This guys made buying a mattress a fun experience and I truly appreciate how much knowledge they had about their products and competitors.

Vi
Review №49

Staff was super friendly and did not pressure me Im any way. Ive been researching mattresses for a few months just waiting for the President Day sale. Brooklyn seems to have the best prices with our without the sale. Im excited to start sleeping on my new mattress this evening. I purchased the Signature Hybrid medium firmness. Ill try to remember to report back in 30 days how it works out for me

GA
Review №50

Theo was very helpful, answered all our questions, made positive suggestions for Items we may have not thought of. Best of all was my wife got to see the products and try the products. Glad there is a store where you can see what you are looking for.Thanks, we made a purchase

Ri
Review №51

Excellent service you can count on

JJ
Review №52

Marios friendly disposition and industry knowledge is unmatched. Fantastic shopping experience, excited for delivery of our new setup.

St
Review №53

Excellent customer service! Theo was very helpful (not pushy!) and they have a great selection of mattresses, made here in Arizona.Will definitely be recommending BB to folks we know.

Pr
Review №54

First off we had been mattress shopping with other competitors in the valley your usual Furniture stores out there. Didnt find anything that fit our needs. So my husband decided to go with Brooklyn Bedding after not being satisfied with a T&N purchase.We stopped at the Gilbert location and the gentleman that helped us was Keaton he was super knowledgeable, friendly, patient with us. He answered all our questions concerns took our time with choosing the right mattress. The showroom is not overwhelming its easily set up and I love all the choices that they had. Im so glad with the purchase we made we ended up getting a Aurora California split king mattress his and hers we are super happy and sleeping wonderfully! the white glove delivery was perfect on time and they set up quickly and also answered our questions upon set up. These mattresses are by far the best! No gimmicks with these guys and you wont be disappointed. Good job BB hands down!

la
Review №55

Keaton Allred took great care of us. He helped us decide which one was best for the way we sleep.I will recommend him to my friends!!!!

Jo
Review №56

I recently purchased the Sedona Mattress, I havent received it yet. But my were very excited about receiving it. The salesmen was wonderful, and very informative.

Ja
Review №57

Brooklyn Bedding is great. They have a wide array of bed selections and the staff is very helpful. I cannot complain about anything and have already recommended this place to my friends and family.Local, lots of options, good prices, awesome staff and a great trial/exchange policy.Our experience was primarily with Keaton and Theo and they were great. They spent a lot of time with me and patiently answered all my questions. It turns out I chose the wrong bed and just went through the exchange policy. It was no-hassle and I just paid the difference in bed prices.Check this place out.

Ri
Review №58

Great experience at Brooklyn Bedding in Gilbert. Nice selection of mattresses for every sleeping need. Beds made right here in the Zone and the staff were all friendly and helpful. Keaton was awesome and helped me walk out feeling I made a great purchase, thank you. Now looking forward to a great night sleep.

Pa
Review №59

Wonderful experience. Wide open, clean. Well laid out floor plan. No pressure and helpful sales staff. I ended up buying the Aurora Hybrid in King size and medium firmness.I would highly recommend adding BB to your shopping list (if mattress shopping). Obviously it’s a personal thing but I really looked around. Even ordered a couple of beds and returned them (competing brands) for varying issues, mainly issues with beds being too firm.I decided ordering online without trying first is just dumb. So I tried, I fell in love. Just happy the mattress was 20% off. Score!

Me
Review №60

Keaton was extremely helpful and made sure I was happy with my purchase. Id definitely recommend them! Love having massage features with my adjustable frame to help with my health issues.

Ch
Review №61

Service super great. Cant wait for my bed.

Sc
Review №62

Theo was excellent & did everything to have order expediated, resulting in scheduled delivery in only two days. Also, will dispose of old mattress. Customer Service was “Top Notch!”

Ro
Review №63

This is to review the bed-buying experience. We met with Keaton at the Gilbert, AZ store and he was great. Wasnt pushy, but very knowledgeable and was able to compare Brooklyn Beds with other popular brands out there. I like that this is a physical store where I could try out the bed beforehand to know what I was buying. I later went back to finalize the purchase and had wonderful service. Delivery went smoothly, also bought the pillows, sheets, and mattress protector and they all feel great. Have only slept in the bed one night, but it was wonderful. I highly recommend Brooklyn Bedding and visiting Keaton!

Kr
Review №64

Such a great experience sales person was super knowledgeable and not at all pushy. Found the perfect mattress and can’t wait to sleep on it!!

ce
Review №65

I haven’t received my mattress yet but so far it feels amazing. The store is great, beds are fabulous, soooo comfy, my sales man was the best!

ne
Review №66

We were looking for a mattress and went to a handful of stores. This was our first visit to a Brooklyn Bedding store. Theo was very helpful when helping us decide which bed to choose. He showed us the options and asked us some questions. He gave us the right amount of information and made some recommendations. Brooklyn Bedding itself has some great features already. Local to Arizona, 120 day sleep trial, free delivery and setup because we bought the adjustable base. Would recommend checking them out before you buy. They only sell the mattress’s they make. We selected the Bloom Hybrid Medium split king with the full adjustable wall higher base that looks like furniture. BTW they support Veterans and ensured we got the best deal possible. Go see Theo and Keaton who will help you too find the right deal for you. I will update after sleeping on this bed for a while.

Br
Review №67

Great customer service and the beds are awesome!

Ca
Review №68

At the gilbert location Keathon made a Pleasant experience for my Husband and I he answered all our questions. I would definitely recommend this company to anyone looking for a mattress pricing is reasonable.

Li
Review №69

I I was very happy with Steve as my salesman and impressed with the quaity of there bedding. I would deal with Brookland Bedding again.

K
Review №70

Spoke with Steve. He was very friendly very informative. No pressure to buy.

Sa
Review №71

Very pleasant staff and very informative on the mattresses.

Pa
Review №72

I appreciated the knowledge you are provided about the mattresses you sale. They were friendly and kind and explained everything well including the finance options available. I really like that you have a 120 day trial period for you to decide if the mattress is comfortable for your body type.

Ci
Review №73

Been to the showroom as well as made my order via phone and been very happy so far. Theo is very knowledgeable and helpful. So excited for my Sedona adjustable bed. Can’t wait!

ma
Review №74

Theo was extremely helpful in helping us to select the correct bed for us. We never felt rushed as we looked at the various beds and tried them out. He answered all of our questions in an honest forthright manner. He helped us to be very comfortable in both our selection and purchase.

gl
Review №75

Gentlemen was very friendly and knowledgeable on the product and is made locally

Jo
Review №76

Theo was helpful, professional and efficient. The store was clean and organized. Had to wait a little bit because there was only one employee but still had a positive experience.

ed
Review №77

Theo was a no pressure salesman; provided very clear information on the differences of each bed. Listened to what needs/wants were and presented us the best option. We were planning on visiting two other competitor’s showrooms- but the customer service made the difference... and there 120 day trial free helped as well - though we do not expect to utilize it. Can’t wait to sleep on our Spartan bed!

De
Review №78

Keaton at Brooklyn Bedding on Market Street on Gilbert was awesome. He took excellent care of us and answered all of our questions. BB came highly recommended by our friends and we were not disappointed. Thank you Keaton!!

Ti
Review №79

Theo did an outstanding job of informing my husband and I on all of the mattress choices available. He was very helpful without being too pushy. We were planning on shopping around at other mattress stores but after our experience we decided to go with Brooklyn Bedding! Highly recommend!!

Ty
Review №80

Great staff, non-pressuring but helpful, happy to support a local business

Ci
Review №81

Great place to shop for a mattress set! Theo was so easy to work with! He’s very knowledgeable and helped us find exactly what we wanted! Only one small snaffoo but he went out of his way to make it right! Very impressed!

De
Review №82

So far so good . I called for a friend that is 90. She had a new mattress delivered and wasnt told she needed a box spring so she could not sleep on her new mattress yesterday when it came. I called around to find someone that had a boxspring and could deliver it and set it up for her and BB said they could. That was good news. But because of the backup (due to Covid virus)it would not be delivered to her until 8 days. They did say they would try to get it to her sooner if anyone cancelled or anything came up. Hopefully they will be able to deliver it sooner so she wont have to sleep on the couch that long. Well see.

Mi
Review №83

Keaton is the best! We’ve purchased a Spartan mattress in the past and wanted to get a second mattress for our spare room. Keaton was very helpful and efficient.

Ba
Review №84

Omg! Fantastic Service. No pressure at all. Beds are made in AZ. SUPPORT LOCAL!We started working with Mario on Friday, came in Saturday and Theo completed the sale. Cant wait to sleep on my new Spartan King Bed!!!

Pa
Review №85

Great experience at the store, Keaton Allred was very informative. Cant wait until delivery!

Cl
Review №86

Theo my sales rep was amazing at the San Tan store in Gilbert. He listened to my needs and explained everything about the bed. He didn’t try to sell me the most expensive bed as most places do. So if your looking to try out a new bed go see my friend Theo, you will not regret it!

Ed
Review №87

We have been working for four months to navigate the saturated mattress market. It was very frustrating and we even ordered two different mattresses and ended up returning both. We settled on Brooklyn Bedding as they have a actual store with actual mattresses to try, oh yeah even an actual sales associate who was extremely helpful.We ended up buying the Aurora.. thank you

Di
Review №88

Great service and excellent prices. We love the bed we chose and will be back. Thanks guy, you’re the best!

Di
Review №89

Great place to buy a mattress! Weve bought 3! Dont leave without the adjustable base.

de
Review №90

It was a very relaxed atmosphere at the store. I was only interested in The Plank mattress. One side felt too hard but when Steve flipped it over I liked what the softer one felt like. If i change my mind, all I have to do is flip it!

Ca
Review №91

Amazing customer service and great prices, and discount for teachers 😊.Our sales rep Keaton at the San Tan location was super helpful and knowledgeable, but not pushy at all. We Opted for 18 months interest free financing which was great! took no time at all are are delivering the very next day. No charge for delivery and they take your old mattress away as well! Can’t wait!

Aa
Review №92

Friendly and knowledgeable staff made selecting the perfect mattress super easy. They weren’t high pressure like some of the other mattress stores and were patient as we made a careful investment in a restful future. Proud to support US-made products and local AZ business!

Li
Review №93

Keaton was awesome. Easiest bed shopping ever. Great warranty program.

Ch
Review №94

Steve was very knowledgeable and helpful guiding us into the correct mattress. Very excited to have an adjustable bed. We dont even need to wait long. Bought on Friday and delivered on Saturday.

Kr
Review №95

Walking in we were immediately greeted and given the right amount of attention. We had good information and were given privacy to discuss. There was no pressure, just help. I wouldn’t say their pricing is significant lower, but the 25% off for Veteran’s Day sure helped.

We
Review №96

Once again, Theo proves to be the best in customer service experience. He made my newest purchase absolutely painless and exceptionally easy. Theo even checked with the factory to see if they could make a bed that I wanted to ensure that I got exactly what I desired.I highly recommend Brooklyn Bedding- Weeb

El
Review №97

This is my 4 bed/ mattress Ive purchased here, love the quality, the customer service, the price and USA product!

d
Review №98

My Bowery Hybrid purchase is very comfortable. The service provided by Steve Podratz, Store Co-Manager in Gilbert, Arizona was excellent. I recommend this product and will definitely contact Steve for future purchases.

Ba
Review №99

My wife and I wanted a new bed. We checked their reviews and decided to give them a try. Theo greeted us at the door. What a great experience. Theo was very knowledgeable about their products. So we bought a bed. Cant wait to sleep on it tonight. Thanks Theo for spending time with us. Well be sure to send you others.

Do
Review №100

Theo and Keaton are awesome friendly and professional. Best place for a mattress.Adding to my original review from when we purchased our new bed.My wife and have enjoyed our new bed for the last 2 months. Pryor to going to Brooklyn in Gilbert we stopped at 4 different furniture and mattress places. At each place I said the same thing to each sales rep. The reason I purchased our bed from Theo and Keaton was because they were the only ones that did not put a $ in front of their actions and words. They put me and my wife first the sale was secondary. I would recommend everyone I know to purchase thier new bed from them.

Information
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100 Comments
5 Rating
  • Address:2720 S Market St #101, Gilbert, AZ 85295, United States
  • Site:https://brooklynbedding.com/pages/gilbert-santan/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 480-855-3843
Categories
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:11AM–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–4:30PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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