Best customer service I’ve ever experienced. They went above and beyond in so many different ways, including telling me NOT to buy when I wasn’t sure but to come back later when I had thought more about it. They also knew their inventory well enough to know that they had EXACTLY what I was looking for coming in on a truck in two days (even though I wasn’t certain what I wants yet!). They were friendly, efficient, and not pushy at all. I will never shop for furniture anywhere else.
I love my living room set! Affordable and quality made! We worked with Jody and she was so friendly and helpful! She knew exactly what I wanted! We got this living room set with a coffee table, side table, and a chair! I was worried about the color of the couch and love seat looking green and it doesn’t help that I am naturally indecisive when it comes to shopping. But, Jody was right! In my house it is more grey like she said and it’s such a well made product! I told her I have 3 young boys and dogs so I needed something solid. She could not have done better in helping us pick! I got the set that has a steel frame and a 5 yr warranty on the cushions. I recommend her advice! Thank you 🙏🏽
Weve purchased 3 sofas from Trends (thus far!!) and have been absolutely impressed each time. Item quality is 5 star, but more importantly, their customer service is second-to-none. We live 60 miles out of town and they always happily deliver and take good care of our furniture when they do. Each time we call or go in to shop the staff is friendly and incredibly helpful. Their prices are competitive and I love spending dollars in our local economy. Thanks to all at Trends! We will be back soon!
Amazing! Amazing! Amazing! Help was friendly and explained a lot. There was no pressure in buying anything. Will definitely shop their again.
Got my sectional from here. Everyone was friendly and helpful. You can also lease your furniture to pay for it easier!
Great selection and prices are very reasonable and the staff and owner are good people!!
We bought a sofa, chair and end tables at Trends today, but got way more than we paid for! Beyond furniture at a great price, everyone joined in the conversation to recommend local restaurants, stores and services. The entire staff was friendly, helpful and knowledgeable about the products and all things Gillette - we will definitely recommend this store to others!
The furniture is very nice. Prices are varied so anyone can buy. The staff was very friendly and helpful without being pushy. The staff went out of their way to help us find exactly what we were looking for. Will return for future purchases!
We had a fantastic experience getting all our new furniture at Trends. Their deals are the best in town by far! Highly recommend them.
Great showroom full of really well built and well backed furnishings. Staff is superb!! Friendly and helpful. Not pushy or just trying to make a sale. Highly recommend shopping here for all your furniture needs!!!
My wife and I were looking for a new table and chairs for our breakfast nook. We didn’t find a table that we wanted to replace our water spotted table. However Jodi gave us a packet of Guardsman water mark remover. We had tried several different methods to remove the spots and none worked. The Guardsman removed all the spots. Thanks Trends and Jodi for making our table look so much better.
Trends Furniture Is AMAZING!! I went in to assist with a community service project and they gave me an INCREDIBLE deal on their already AMAZING low price.! The staff was so helpful, and happy to be involved in our project. I gave them 5 stars because thats as high as it goes. Staff, service, prices, selection, were all OUTSTANDING! Thanks JODI, Youre an Angel.
Great customer service and awesome deals and they are very flexible and work with you on the price the staff is all very nice and friendly I am very happy with my couch and love seat I will definitely be returning to buy from them again! Brittney was the sales associate that helped us out and I was very pleased!!
I needed new bed sheets and found a good set here for a lot less money than I was prepared to spend. The staff is courteous and knowledgeable, and they have a large showroom with a good selection of sofas, tables, beds, and various other furniture. It is a great place to go if you are in need of some home furnishings in Gillette.
Great place to shop for furniture. Great prices and we have always bought our furniture from them
I enjoy shopping with them. Price are fair with good quality furniture
Nice furniture friendly staff.
Great customer service and many options. Prices were hard to beat for the quality. I bought my sofa there and will go back when searching for other furniture items.
Trends Furniture was absolutely amazing, Katie is hands down the best, she was not pushy, very helpful, amazingly friendly and all the way around great service, the other staff were awesome too they didnt treat us like just another customer, treated us like we had been friends for a long time, we cant say enough about the employees there, the best part is the prices are so very reasonable compared to other places in town. They have our business from this point forward. THANKS SO MUCH KATIE FOR YOUR HELP.
Best customer service in town.
Brittany was amazingly helpful. I told her what I was looking for and she unlocked every piece of potential for me. Her customer service beat expectations and the amount of in stock furniture was incredible.
Bought 2 beds, a loft bed frame, a recliner, and a rug from trends today. Katie greeted us as soon as we came through the door and asked how to help. She stayed by our side answering questions and giving details on the product. Very very helpful and kind. Great pricing and alot of different options. Definitely recommend!
We shop local when we can. Trends is Very competitive with pricing and no high pressure sales environment Brittany at the sales desk was super helpful and knowledgeable on all of the products we looked at and ultimately purchased that day.We went in looking for a new mattress set and ended up walking out with a king bedroom set. Full size bed setup for our little one and a new kitchen table.Great experience
Trends has an excellent selection of furniture for the entire house. The staff are friendly and helpful. I purchased a bedroom set at trends today and thought the prices where very reasonable. I will be sure to come back to trends for my next furniture purchase. I reccomend trends to anyone looking for a pleasant furniture buying experience.
The employees are absolutely wonderful! They are very helpful and kind... what a great place to shop!! I would recommend Trends to anyone!! They also got me a better deal than anyone in town... their helpful service and pricing can’t be beat!
The lady that helped us was polite and super helpful. Pricing will blow the doors off anyone in town. The guys loading the furniture were careful and took the time to make sure everything was secure and covered. Highly recommend trends
Fantastic customer service! Easy going, fun, enthusiastic and kind! Highly recommend that anyone and everyone goes trends for all there furnishing needs. Best prices in town! With an awesome selection.
Wonderful place and great people. Their designer took time out of her day to walk me through each part of my apartment, color match furniture, order custom art, and honestly just turn my apartment into a cozy home. Would recommend to others.
Not very customer oriented. They dont follow up with you on your order and when it finally came in, they said they couldnt deliver it. Yet they have delivery trucks! My 63 yr old wife and I had to carry the tables into the house, up stairs.
I will shop local before I go to large corps or places with inflated prices. I can always count on that their prices are within reach of my budget. I got my mattress here and my experience was really great. I found the right mattress for me, I was never pushed to buy something more expensive, but rather something I was comfortable in. I highly recommend that you shop here and shop local!
Amazing and exceptional customer service. She caught on to what we liked and were interested in. Super nice and patient and easy to work with. They helped us load it in the truck. In and out in just over an hour!
We have always purchased our furniture through Trends Furniture. The employees and owners are the most amazing and caring people! I want to thank Dan with all my heart for helping us when we needed it right away! We will continue to shop this wonderful store and I hope others do too!!!
Reasonable prices, amazing customer service. After shopping around Trend’s was the clear choice, they’re kind, informative, and helpful. Awesome experience!
My grandmother bought a mattress for me here in 2017 and the mattress has gotten pretty worn down. Called and talked to someone about it and they said it had a warranty on it, they just needed some pictures of the mattress. Emailed the pictures. The pictures worked and I had a $750 credit. Went in today (11/26/19) and picked out my mattress. Wish I had gotten the name of the lady that helped my mom and I. She was extremely helpful.
We furnished both our living rooms through these guys and had amazing service. Love the quality of the couches as well. They also donated a wall art for our fundraiser for the laid off black jewel employee auction
Trends has beautiful furniture! The staff was super helpful and very nice. They also came together and helped with a donation after we lost everything to a house fire. Cannot thank them or praise them enough.
The prices are great and the help is great also!! I enjoy going to this furniture store!! We have bought two bed from here!
Dan & Rebekah Bane are both two really great people to know, and work for. I have yet to have worked at a better work environment. I greatly enjoy the workforce that we have, and I look forward to continue to work for them in the future.
The staff here is very nice. I was able to get what i wanted at a great price. I will be back..
Always so helpful.
Absolutely love this place. Did a great job getting our bedroom set and dining room table.
The whole team is super friendly! Items in stock and ready to take right away. Very thoughtful owners! They donate to the community all the time!! If I could rate 10 stars I would.
Jodi Cooley has amazing customer service. Takes the time to make sure you have the right fit for your home. I would highly recommend this place to go and buy your furniture.
Trends is a wonderful locally owned store with very helpful and friendly staff. They go out of their way to help their customers and do so much within the Gillette community I would highly recommend them to anyone!
Great selection of furniture! Reasonable prices and the friendliest and most helpful people! Going back for a dining room table soon!
We had an excellent experience working with Trends. No hassle sales people who were very helpful and informative. We bought a recliner that went on sale the following week. I called and asked about it and they cut me a check for the difference without any hesitation. The delivery team was very professional as well. We will be taking our business there again in the future.
They are amazing and so helpful if you want it they can make is happen if i where you i wouldnt go anywhere else if you did you would be jiping your self
Very nice sales associate,helped us far more than at Ashley furniture....bought 1700.00 worth of merchandise
Great prices. Tons in stock. Very friendly and helpful. Only place Ill shop.
Have gotten all my stuff here, great service, nice large area rugs
Highly recommend this family owned business for all of your furniture needs! Friendly atmosphere, no pushy sales, and fast service!
My fiance and I went there today to pick out some new furniture and the sales people were extremely friendly and very informative. 5 star rating for sure!
Jodi was absolutely amazing in helping us find our chairs! The staff is attentive and take the effort to help you find exactly what you are looking for!
Best service in town. The owners are wonderful and considerate.
I have to admit that this building is not much to look at from the outside ... but the quality of produce Trends offers is great and the service is FANTASTIC! I was so pleased with my experience here! My husband and I were shopping for a bed and we tend to be very picky ... taking forever to make up our minds ... laying on this bed, coming back the next day to lay on another one ... until FINALLY choosing one a week or two later - but when you are dropping around $1000 on a bed we wanted to make sure we liked what we were getting! Some sales people can be annoyed at a customers indecision which really turns me off ... but the people at Trends were MORE than helpful in our decsion making process and fun to work with! Id recommend this store to anyone!
The selections were great and the employees were very helpful
Got a reasonably priced mattress from them. Wasnt really too flashy but they helped me get it into the truck. Great selection of everything but mattresses.
Trends Furniture has lots of cool stuff and nice people! Great customer service
They have always been very helpful and worked with me on package deal prices.
They have a wonderful staff. Super helpful great with scheduling delivery.
Ive been in Gillette for almost 5 yrs. Ive been in the store many times for many things for my home. They have just what you need and usually in stock so you can take it today.
This is a GREAT place to shop for affordable and stylish furniture and home decor!
Friendly staff, good warranty, good prices, they will even hook ya up with credit for when your wife leaves you for another guy named steve and takes everything you own leaving you in a studio apartment and a sleeping bag!
Great to deal with, we have bought alot of furniture from here with no need to look elsewhere. If they dont have it in the floor they can almost always find it!
Great care of people and products and decent prices
I went there with my Aunt to look at some furniture and Megan was so helpful and patient with us! We had a great time and left with even greater items!!
Friendly service. Was able to get an obscure bed frame.
BEST CUSTOMER SERVICE BY FAR!!!!! Love these guys
I love their FB posts and their community involvement!
Jodi is very knowledgeable about mattresses, she was so friendly and helpful!
Great selections and amazing customer service! Patient and knowledgeable
Good service with helpful friendly staff. Able to special order items.
Megan was helpful and kind. Thanks for helping with delivery.
Best place to go and get nice furniture. Bedroom set to everything
If you need furniture this is the place family oriented i like
Awesome furniture..good quality and they will hagel on price a bit..plan to haul your furniture home yourself though unless your willing to wait a week or more for delivery
The staff are always friendly and knowledgeable. I have bought a bedroom set and living room set that have been holding up well with our family.
Great service. Great prices. Friendly people.
Always someone there to greet you at the door. Friendly people
They have a lot of nice furniture
Jodi was pretty amazing. She went the mile to even give us paint scheme tips to go with the furniture we bought!
Best quality furniture at great price
Friendly helpful staff, large selection, great prices
Very nice place to get furniture.
Very friendly staff and let us have space to look around!
Always great service.
Elleoah is an excellent sales associate.
Awesome prices and a wonderful selection!
Great place to get all your furniture
Super friendly staff!
Furniture is nice but prices are to high
Great deals staff is very knowledgeable
Very helpful employees!
Expensive is all I can say. Didnt make a purchase as its way out of my price range
Yes I like it there buy things there ..
A little pricey and a lot of the stuff is not made with quality parts
Large selection & great prices
Love the service!