I like that this Barnes&Noble is very clean, the bathrooms are exceptionally and clean. The employees are always patient, kind, and very helpful even though the store can be busy.The Starbucks inside (which is not *really* a Starbucks, they just sell Starbucks products, so if you have a gift card, it will not be accepted) is awesome. The baristas are happy as can be, considering theyre constantly dealing with some annoying customers. And they are patient if you should happen to have a specific drink you want made of your own concoction.All in all, a really awesome Barnes&Noble considering its location is in Gilroy, CA.
Love this bookstore- quiet Gilroy atmosphere- wonderful helpful employees make the atmosphere very nice and friendly- quality items, great sales and promos
This Barnes and Noble is awesome and very professional. You can tell they love their jobs and love to help others. Thank you!!!
Beautiful store. Great selection. Greeting cards, stationary, etc...helpful staff.
Local Barnes and Nobles with a coffee shop definitely a plus and the usual book sales and events they still have going on. Located in a local plaza and local restaurants and fast food as well in walking distance.
My favorite barista is Amanda she always, always gets my order right! & she is super cheerful & she memorized my order, 🙂 She always go above and beyond! 💚☕
We love this Barnes & Noble, they have a great Record section, toy section action and lots of Harry Potter stuff, the Cafe however wasnt willing to sell me a fresh cookie due to the supposed possible harm of it being to warm ....but they heated an old one in the microwave for me haa, great magazine selection and they even had a couple of John McDougall books !
One of our go to places for gifts for our kids. Pretty good selection of good gifts and of course the book selection is excellent.Friendly staff keeps the checkout line moving.Clean bathrooms.
The store is just as I remember it with the only noticeable difference being a much more limited selection of music and movies.The atmosphere is great...though I detected a bit of disdain from the Starbucks employee. But whatever...
Its quiet, not a lot of people. Sometimes we come here to get drinks or food from Starbucks.
Very friendly staff who are very helpful. Great selection of books, puzzles and gift items. One of my favorite places to go.
It was very nice. I was very impressed with the manga and graphic novel selection.
Great selection and most are latest or up to date.
Very good! They have all the new books that I want and all the employees enforce Covid safety and help you out. I felt very comfortable in there❤
I got a membership paying $25 per year,, plus 20% off on my first purchase, 10% off on my next purchases and free delivery plus 10% off in Starbucks located inside of the library 😀🤩. Barnes & Noble in gilroy is like a fair for us.👀👩🏫🧑🏫📖📚📒📕📔📗📘
We came from Salinas. They were so helpful. Told me I could order directly. Yea! Wish we had one!!!. Loved the book store. Miss one!
Always a great place to visit. Everyone is very helpful. Love books.
Large, well stocked, nice layout, and the employees were helpful and kind.
Books are good dont be a worm be a book worm
Love it here! There is NO book stores like this around where we live so we come here an it reminds us of wen we were younger hanging out at boarders lol
Nice to be in a bookstore again. And enjoy the cafe too.
Way to pricey. Movies are way to expensive. New look is cool but not much of an improvement.
So surprised and loving the new look. Also, that they are open for inside shopping. Felt wonderful to browse and look at all they have to offer. Purchased two movies and a much needed book page marker. With S.I.D. getting alot of books read. Great service friendly staff. Hope to see more shoppers with Christmas just around the corner.
Very clean, nice, music was perfect, ad associates were nice too
Great place to relax and read
Had a great selection of books, cards, and games!! My boys had a great time and we will be back.
Nice place,customer service are really nice,professional
One of the few book stores left
Horrible customer service!! Cashier looked me up and down then walked away from the register when I was ready to be rang up. After she walked past me I asked if I could check out she said in just a minute lol it wasn’t even busy I so I waited a waited a while. Once she traveled back around no thank you for waiting nothing just handed me receipt.
The customer service was great.Unfortunately they dont have the magazine I was looking for.
The best Barnes n Noble I ever been to!
Love love love this book store! Looking forward to the day I can enjoy my tea while browsing books and magazines!
I use to work here! I love it!! ❤️
Got a old movie of All Pacino called Serpico,a lego star wars mini x wing fighter a science fiction magazine and a books about the state parks.
Only place in town with people. Great books, and snack shack is still open
Friendly and helpful staff
Friendly staff. One of the only mega bookstores left in the area.
I wish that we had a Barnes & Noble near our home! Since we dont, this one in Gilroy is always our rest stop when we are returning from San Francisco or San Jose.We both always have a lot of pent-up book buying energy and we probably spend too much. My husband always comes home with a stack of computer technology books, and I always add some new cookbooks to my collection. This time it was Valeries Home Cooking!I know that we could buy our books from B&N online, but it just isnt the same as spending time browsing through our favorite aisles in the bookstore.
Clean, quiet and well stocked shelves.
They were closing and I explained to the manager I wanted to just pick up a book for my sister (about the Beatles) so she let me in and was shown where the book was. Scored! I shipped the book to my sister and she happy. Made my day.
Best bookstore in the area, new layout make it really easy to see what your looking for right away. I love the bookstore feel.
Books are a part of my life. They take me magical places and on great adventures. Barnes & Noble have so many adventures in it I cant not love it.
Good place to shop while using the Tesla supercharger
Felt like i was stepping into the Obama/Biden campaign office. Please dont be soo partisan. Be a Barnes & Noble for all.
Very nice found every book i was looking fro and more.
Fast & easy buy online and pick up in store.
Awesome selection of books, audiobooks, games, and toys. A. Very clean, quiet store with friendly staff. Easily accessible from the freeway, with plenty of parking. A nice, refreshing cafe for light reading and relaxing.
All new set up, easy transactions, and no feeling of being rushed. Very calm atmosphere. Hate that it takes COVID for businesses to appreciate how they serve the community and treat their employees.
It is a great place to look or find books and try something new!!!
Keep these stores alive. Great place to bring the kids and experience the world of reading instead of feeding them with electronics. Friendly staff and great atmosphere. The kiddies corner has a stage and reading area to help unlock their imagination.
Friendly staff and AMAZING selection in toys, collectables, gifts and games etc
Amazing place to shop for books, I wish it was easier to order books in store, they dont have a lot of what I am looking for. Sadly they also arent available for ship to store orders. I still give them five full stars because staff is very friendly and professional. And its understandable you cant have every book available.
Went in to get a specific book. Went to customer service counter..Crazy thing that one book was sitting there waiting for me.
Great bookstore and friendly staff
Friendly knowledgeable staff, my favorite store could spend forever in there.
I didnt find what I was looking for but the associates were pleasant and the store was clean and everything was displayed nicely.
I still love the feel of a book in my hands over a Kindle or other e-reader. This place always has the best service and a vast selection of books. Staff are knowledgeable and eager to assist. I even found a funeral guest book here the last time I came. Not exactly the most common item, but the help desk associate knew exactly where to look! Lovely cafe in site with coffees and teas and wonderful pastries. Come in, youll lose a bit of time to a simpler time!
Stopped in while I was waiting for Famous Daves to open for lunch. This is a fully stocked Barnes and Noble and I was able to find a couple interesting cookbooks I had not seen anywhere else. I also stumbled across a rarely seen California Field Guide that they had in stock. Great place to go if your in need or something to read.
This store is fairly large and has a great selection of books for all ages and tastes. They have a pretty good Music and toy select as well.
Ummmmmm...I havent been no where near a Barnes and Nobles..Google..#YouTrippinFrFrs
This is one of my favorite places to be. Always clean always feel with so many options and selections and have a Starbucks with wonderful customer service. Be individuals that work there are extremely helpful and to provide excellent customer service
Last of the big box bookstores. Its great to just browse the stacks, and you cant get that experience online. Small but good vinyl record section too.
Great customer service, super clean and organized.
We always enjoy Barnes and Noble every time we go there. The beauty of still being able to sit quietly and look though books and magazines we would like to purchase. Also having Starbucks inside is an awesome idea. Plus they have a bigger selection of pastries!
Love the staff a starbucks coffee
Nice bookstore with a lot of fun stuff for kids learning. Although I couldnt find elaborate selection on Information Technology / Computer Networking etc. But it was good to see traditional style of a nice bookstore after every day digital stuff. There is a lot of parking space. Place is not too busy.
I love books in general. They have a good selection considering books in that so popular anymore. I like their discount cookbooks and health books. I frequent their Cafe for cookies and coffee its a Starbucks cafe. The times I went wasnt really crowded and I was able to sit down and browse through my selection of books. As a member I had Diamond a discount coupon in addition to my 10% off so I received 20% off my order. I like the ability to look around and buy books.
Completely racist!!!!!!! Do not come here Melissa the store manager is a racist. If you are of color you will get no welcome, hi, or hello from her! I went in with a $20 gift card that was gifted to my son for his birthday. The cashier inputted the PIN number wrong more then 3x and got our gift card blocked! She then calls over the manager, the manager looks us up and down and says that’s because there’s no money on here. Makes us look completely awful in front of everyone as if we are trying to scam them or use a fraudulent card. I begin to tell her well we’ve never used it and it was a gift and she replied with well I don’t know what to tell ya, then walks away. Then I call customer service and come to find out it was their error not ours!!!! When I go back in and tell them they don’t even care and say well okay I’m sorry. Didn’t ask to refund me and do the switch or anything! Is this the kind of manager you have working for you? I’m disgusted!!!!!!!
I hope this store never closes in this post-Amazon world. Theres so much stuff to choose from and so many places to just sit down and read. The little cafe is nice and a cool retreat on a hot summers day. Im also really liking the updated toy section where the music and DVDs used to be. Theres a great selection of merch for kids, teens, and adult geeks like myself.
Love this place and so do my kids! Great for the avid reader. And the coffee shop is good too.
Very clean and organized. Polite and helpful workers.
Always love it here, and so does my son.. he gets his hot chocolate and stuffed pizza pretzel, we relax then head into the kids section that has reading areas and stage... then go to my area. Love it. Great selection too.
Its nice to still have a bookstore that you can browse through. They even happily took a return with zero hassle and I did not even have the receipt with me. Could have a bigger tech section.
Great shopping! Friendly
With no bookstore in my hometown, this is the closest first run bookstore in the area. They have a good selection of fiction, sci-fi, fantasy, and ya books. The company is in financial trouble and that is apparent in the products available in store. They sell more than books. A wide variety of book tie ins and toys are also on offer. The cafe has a nice selection of goodies. Ample parking and in a very busy outdoor shopping center.
Love Barnes and Noble. Bookstores rock, and B&N is awesome. Always friendly, helpful staff and great selection.
Clean, well organized and easy to navigate. Excellent kid area. Cafe is enjoyable as well.Wish they had a larger selection on wildlife, but perhaps I am the last person in the world who is interested in that arena🤔
Good selection. Staff is very nice. Kids events are fun and sometimes they give the kids free cookies.
Our last major hold out against Amazon. Love browsing B&N. Also really appreciate the friendly staff and the educator discount. I can always find what Im looking for, or they will offer to order it :)
Its very good, the thing is not all books that you see online can be found here ive been disappointed once or twice but if you order online your more likely to find what you need
I was looking at upgrading to the newest nook glow. The staff was very helpful and answered all my questions. I didnt buy the book right then, but came back that same day to make the purchase. Kudos!
I just started merchandising here, but I love it! Friendly, helpful employees. The book selection is fabulous!
One of my regulars. Got a feeling of home. With a great cafe and great books to enjoy.
Clean, neat, and organized. Lots of helpful staff. Coffee shop was quick and well stocked.Too many good things to buy!
YEA for the brick & morter book store. Thank goodness there is one still around. Nice environment to browse. Cafe is nice touch. Childrens section is terrific.
Its one of the best bookstores out there!
Love that place! Always drop by whenever in area, and buy a few books and munchies, or lunch.Good, clean well-lit store, nice displays, latest books, better prices than on-line competition, always helpful people.
Great atmosphere, wide selection of titles and genres. They usually have what we seek. We buy a book, then walk into the connected Starbucks for cheese cake and coffee.
Incredible staff, very helpful and attentive.
I love this place, the attention is excellent, the people that work here always smiling; make you field like family.
Great. They had the book I wanted and I found another one and didnt have to wait for it to be shipped. And the girl showed me right where it was.
Very clean store and somewhat organized but not easy to get help finding what your looking for. Friendly service when your checking out and very easy to make a return if necessary though. Overall a good experience.
I could spend hours here, theres so much to explore and discover. Theres also so much to choose from for all ages. I bought books for my kids here. Everything is pretty neat and well organized here.
Even without alot of competition still an amazing book store. Please support this resource
A regular stop whenever we go to Gilroy. My teenage daughter could spend hours here if we let her. This location has the typical selection of books, magazines, music, and gifts. Its clean and everything seems to be kept organized.