We have been very happy with our Purchase of nearly 3 years. The staff is great to work with.
Got a chevrolet cruze, easy paperwork. Runs smooth. Thanks Rafa!
DO NOT BUY FROM THIS PLACE. THEY SOLD ME A CAR THAT IS AN AUTOMATIC TRANSMISSION BUT IT STILL STALLS AND HAS ALMOST CAUSE A FEW WRECKS BECAUSE IT’LL STALL AND STEERING WHEEL WILL LOCK WHEN TURNING. To TOP THAT OFF WHEN I WAS ON THE PHONE WITH A WORKER HE SHOUTED AT ME AND CUSSED ME OUT. This IS THE MOST GHETTO PLACE IN TOWN TO GET A CAR. NOTHING BUT PROBLEM THE CARS HAVE.
My girlfriend and I were in a rush to buy her a vehicle because hers blew a head gasket. And I didnt want her taking a city bus to work. So we found a silver 2012 Honda Civic natural gas. We asked questions about the natural gas and how to refuel. The salesman, with urgency, said we can literally find any gas station to refuel at, with no issues.. we took his word for it and trusted him, which we will never do again. So with everything sounding pretty good.. we put down all of our savings for the down payment and insurance. The very next day we googled for fuel stations that offer natural gas, and found out theres only ONE fuel station IN SALINAS, at PGnE..the others, up north NEAR SAN JOSE AND FRISCO, AND DOWN SOUTH BY L.A. Well the salesman didnt mention that....he also didnt mention in order to to have access to that fuel the vehicle has to pass inspection which cost us $330 at honda dealership. So we took the vehicle in for the inspection and it failed miserably, THE FUEL TANK WAS LEAKING, transmission was going out and the head gasket was going out, total of $3,000 dollars in repairs. Next day we drove to Campbell auto finance, telling them, since the car is under warranty these repairs has to get fixed or we want our money back. The owner did everything in his power to ignore us and not communicate anything with us, the salesman was literally the middleman of our conversation. They offer to fix the tank at the dealership and the rest of the repairs at a shop they go to in town. And I quickly denied that offer because this car shouldnt have had these problems before it was sold. So after about an hour and a half, going back and forth we did not settle with a solution and we had to take them to court. we got our money back, they picked up the Honda and I are urge everyone to never buy a vehicle from them! The worst customer service. And they dont care about their customers.
Great prices & smooth transaction. Thanks Juan!
We just bought a car at Campbell Auto Finance and were so pleased that I had to write a review.Our salesman Rafael was friendly and helpful, letting us take as much time as we needed to be happy. No pressure and easy dealing was the order of the day. I couldnt be happier with his service.I certainly would buy a car here again. Nice people and good cars. My mechanic was impressed how nice the car was. It was worth every penny we paid.
Ever since I met them they have been very helpful and very nice I highly recommend
WARNINGDO NOT BUY FROM THESE PEOPLE!They will lie about the condition of their carsThey will lie about the terms of the saleThey prey on the latino demographic in knowing they tend to overlook details of sales agreements. Potential Buyers should beware before considering doing ANY business with them.
We went to check out a car ($1100 down) and once they saw we had no credit they started giving us higher prices ($1,500) and yes that was understandable but the attitude that came with it was so uncalled for, also we both had family members that had done them wrong and once they found out we were related to them they highered the price again ($2000) the fact that they went off of our family members and not us is totally uncalled for. Don’t purchase here, they’ll give you attitude and disrespect if you’re, a young buyer, have no credit, or don’t have enough money in the moment. They’re pushy and want everything done in the moment. There customer service is nothing compared to other places we’ve been too.
Worst customer service that Ive ever received. Over priced cars and most of them arent even as described.
The cars are over priced and in bad condition, they sold me a car with brakes and blinkers that were not functional and the customer service is beyond poor
This place is worst the Matilda dads car dealership. The take advantage of the poor here be awear.