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BT Nail Supply Depot
6577 N Oak Trafficway, Gladstone, MO 64118, United States
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BT Nail Supply Depot
Comments
Tr
Review №1

Super unprofessional customer service and of course, YOU NEED TO STOP TELLING PEOPLE TO PAY WITH CASH! The owner need to take a class on how to common sense and communication. Hope you will treat your customers better but there is never be a next time for me! Go to another supply stores if you don’t wanna get yelled in the face and rush up.

K.
Review №2

Love this place! They are very reasonably priced compared to some of the other nail supply stores. They had everything I needed and then some.Update:I visit this store weekly sometimes twice a week.I have removed my initial 5 star rating and now rating this store with 3 stars. Customer Service is everything. When I first started purchasing from here everything was great including the staff and customer service. Fast forward a few months, things have certainly changed. The staff do not speak when you enter the store (at least not to me), they are not friendly and most importantly they charge you what they want to charge you. There is one lady that is very friendly and I am always happy when she is working. The pricing varies depending on which staff member rings you up. They need to have prices listed for ALL items not just some. All in all they do have a great selection of products but need to work on customer service skills and having prices listed near each item or on the items individually.

Ki
Review №3

I had the best experience at this store. The coworker helped me after I asked my question. She showed me around and explained where everything was. I wasnt there to buy in large quantities but she treated me like I was. Highly recommend shopping here. The prices versus Sallys are hands down beat!

di
Review №4

If you like to be ripped off and prices changing on you when it’s time to pay this is the place. If you like mediocre gel polish and horrible customer service you’ve found the perfect supply store. After spending $1,000 on nail supplies, I came home to find that my gel brushes were absolutely horrible. They made it nearly impossible to switch and were EXTREMELY disrespectful.Save your money and energy. Shop local somewhere else who actually values their customers!

To
Review №5

The checkout employees does wonders when assisting and answering questions in store and on the phone.

Li
Review №6

The people are very, very nice.

Ti
Review №7

My favorite nail supply store. Always stocked with everything I need. Unlike, Allure they have a knowledgeable staff and I never have to wait a week or two for my items.. Helpful. They answer all my questions.

Je
Review №8

Cool store. A bit pricey but reasonable. I wish yall had a website and I could order online like Allure. But cool store.

Al
Review №9

Great place.. im very loyal to here

Gi
Review №10

Wonderful selection on products and brands. ALL of the staff was very helpful and extremely friendly. This is definitely my new supply store. Great experience!

Je
Review №11

Great place for professional nail supplies. Huge selection and great prices. Very friendly staff

Le
Review №12

Visited this location with my nail technology school and they have everything you need, did offer help when asked for. Prices are not on a lot of items which can become frustrating but an overall good experience.

Th
Review №13

Product is plentiful but customer service skills are lacking. No one asked if I needed help...and I did. The staff was not very personable and unapproachable. I found what I needed but I will continue going to Sallys Beauty Supply

Ki
Review №14

Lots of supplies HOWEVER THEY ARE EXTREMELY LATE. NEVER ON TIME. OPEN SIGN SAYS 9AM. THAT DOES NOT MEAN 9:20 OR 9:15. BE PROFESSIONALIF YOIR SELLING PROFESSIONAL SUPPLIES.

Qu
Review №15

I love this place, awesome price and a really good customer service,

Sa
Review №16

This place is the worst place I have been in. I bought a mani pro cupa mechine for deep in powder mechine. And it’s accessories. It cost me 370 dollars. It’s been only 5 days only and this mechine already stopped working. When I took it back and asked for refund the employee started arguing. Did not let me even talk. And they did not give me the refund. They were acting like it is my fault they sold me non working item. Do NOT purchase Anything from here. They will sell you stuff that won’t work and once you put your step out of the store they will blame you for it. I won’t go back to this place. I will go back to sally from now on.

Mi
Review №17

Wide range selection of products. Friendly and professional. Highly recommended.

Li
Review №18

Every color nail polish you want. Other beauty items as well

Ma
Review №19

Very helpful.

C
Review №20

I love this store

Ke
Review №21

Made fraudulent charges to our account

Information
3 Photos
21 Comments
3.8 Rating
  • Address:6577 N Oak Trafficway, Gladstone, MO 64118, United States
  • Site:http://btnailsupplydepot.com/
  • Phone:+1 816-283-8395
Categories
  • Beauty supply store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–3PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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