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Spas of Oregon
Look For Marty. The Big Blue Gorilla, 17805 SE 82nd Dr, Gladstone, OR 97027, United States
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Spas of Oregon
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Sk
Review №1

My wife and I recently visited the Spas Of Oregon showroom in Gladstone, OR. We were warmly greeted by Phil who showed us the many options and hot tubs they have available. We found the Dimension One spas have a lot of great features, in particular the adjustable neck pads/jets that will help both of us with our stiff neck muscles. After reviewing the different spas, and having all our questions answered by Phil, we chose the Aurora model by Dimension One and put a deposit on it. That was just about a month and a half ago, and yesterday it was delivered and set up for us. The things that really stood out for us when working with Spas of Oregon is that they are great about keeping in touch about progress of the order (shipment from the factory), Phil and Dave at the store are SUPER easy to talk with and provide a wealth of information on spas. The delivery guys were very professional and also provided good info on setup, maintenance, and use. All around Spas of Oregon is a great place to get your hot tub. They are knowledgeable, friendly, communicative, and efficient. I’ve never owned a spa before, and these guys really make me feel comfortable in the use and maintenance of my new Aurora spa. We’re looking forward to years of relaxation in it!

Sh
Review №2

Love my new tub and so excited its finally here. The team, Dan Kelly and Titus hooked me up from the electrical to the chemicals, filling up with water and instructions. Financing was easy. The tough part was the wait (17 weeks), but thats because of COVID. Otherwsie, very happy with the service and products!

Ki
Review №3

Great experience buying our hot tub here. Very helpful salesman. But I have had issues on more than one occasion trying to pick up supplies. Waiting outside for them to open for half an hour or more when the posted hours say they are open and nobody is there. Taking my business elsewhere.

Ri
Review №4

After nursing our old hot tub along for about 25 years we decided to splurge and get a new one. We shopped around, and were impressed by the folks at Spas of Oregon and the Dimension One Journey model. Dave and Phil were forthright about pricing and delivery schedule, and I like the fact that they answered our questions but that there was no sales pressure. I want to give a huge shout out to Ambrose who along with the other repair staff delivered our new spa and hauled away the old one; this is not his job, but the regular delivery folks were not available and Ambrose wanted to make sure it was delivered on time. When I went to fire it up after filling it I was disappointed that there was not electricity flowing to the controller, but once again Ambrose was responsive and came back out to only find that it was a simple solution. Great customer service, thanks! Now Im hopeful this new tub lasts for another 25 years...

Ge
Review №5

SWIM-PRO F-1325 - my lights went out months ago and the last update I received was on 8/25/21 that my part was ordered. Still no updates on when the replacement parts will be in. If you are considering getting this spa find something else or go somewhere that has better service.

Ja
Review №6

The hot tub is fantastic, the wait time with covid was short compared to other vendors. Zero complaints with the overall product and the sales process.The customer service after purchase and delivery/setup (including a repair that was needed after initial install) was terrible. If you expect to know what is happening with your hot tub without you calling/texting everyone in the store, manager included - and often, I would suggest you wait.Hot tubs are not cheap and maybe the wait would have been worth it.

Ja
Review №7

Dave in sales and the installation team led by Jason and Ambrose were responsive, accommodating, and professional in all their dealings with us; no mean feat, as along the way, they dealt with unprecedented supply chain and logistical challenges while still providing clear communication and excellent service. Highly recommended.Oh, and the hot tub itself is great too!

Br
Review №8

This was our first hot tub purchase, Spas of Oregon has been great! The most important things for us were buying from a company that would service the tub and give excellent service. Six months in and everything has been fantastic, exceeding expectations. Thanks Dave!

Me
Review №9

Guy was so negative we bought at another place and when he tells you other hottub places are a year out for delivery DONT BELIEVE HIM!!!

Pa
Review №10

Hot tub leaked after 2 years, GM responded promptly after some initial miscommunication. He was courteous and had his crew take care of the issue timely. Thank you!

De
Review №11

Big shout out to Dave and the crew at Spas of Oregon! You guys are great and super knowledgeable. I really appreciate the easy access and support when I have questions. I highly recommend if you are looking to purchase a hot tub!

Mi
Review №12

Best. Customer. Service. Ever. These are genuine, down-to-earth people who care about their customers. Will never shop anywhere else. Oh, and make sure to stop in and pet Lily, the spa dog!

Ke
Review №13

Best place around to buy a spa or swim spa. Friendly and knowledgeable staff. They stand behind their products, unlike the spa salesman that sell from the Convention Center and all of the others you see advertised that leave town and you get stuck finding support if you have problems. They are there for their customers.

Ed
Review №14

Best place to buy a Spa, very professional and very knowledgeable of what they offer. 5 STAR no doubt!!

Ni
Review №15

Spas of Oregon is the place to go for all your spa needs. From working with the GM to the service team, they clearly care about their customers above all else.Would highly recommend working with this company.

Ch
Review №16

Great prices on hot Tubs. Great customer service

Li
Review №17

Dave was great with helping us select the right hot tub. He is very knowledgeable and gave us just what we wanted. He gave us a very good price, and everything that we needed was included free of charge. When it was delivered, Jason went above and beyond getting it installed. We have a very high deck, and they were able to get the old tub out and the new one in. He spent a lot of extra time with us and had it all installed and ready to go. The next day I had a couple of questions and Phil was able to talk me through them on the phone. Dave and Phil are both awesome! We love our new spa, and we love the team at Spas of Oregon!

Ca
Review №18

Ambrose came out to fix our spa; turns out the fixes were minor. He was fast and efficient and took time to explain some things we could be doing to keep the spa working better. We have liked the service we get from Spas of Oregon, from when we first bought it, and now with Ambrose. Also, we love the Dimension One Spa!

Jo
Review №19

Great service call on our spa, even came a day earlier than originally scheduled. He got on the phone with the head tech at the factory to figure out the unusual issue we had and was able to resolve it quickly.

Co
Review №20

Great customer service and knowledge of spa maintenance.

Sa
Review №21

Dave is truly amazing and was so helpful when dozens of other people from other companies just referred me to other companies. Highly recommend giving him a call if you’re looking for a spa and someone who truly cares about customers. Hands down the nicest guy I’ve talked to in the spa industry.

Tr
Review №22

Dave helped us out. Very knowledgeable and personable. We didnt feel any pressure to buy. We had been shopping for tubs for a while and when we went into spas of Oregon we knew right away dimension ones spas is what we were looking for. Reasonable price with all the best features! Thanks for such a great experience.

Su
Review №23

I had my hot tub cleaned and refilled last year as a birthday gift with a different company and didn’t have a very good experience. It had a dirty waterline ring when done. They wouldn’t come back for over a month to correct their work.We chose Spas of Oregon to clean and refill our hot tub this year. I Asked if I could watch and learn so I could do it myself, and was told no problem. This tub is different than the one I had in the past with two filters and extra parts. I was allowed to hover across the tub to keep our social distancing while having all my questions answered. The tech they sent, Jason, was great on teaching me. The poor man ended up staying way past working hours as my tub didn’t turn on after we were done at no fault of theirs. We had an error code. He stayed till 1030 pm trying to get it going again. He researched the issue and was back the next day and had it going again in minutes. He showed me how to fix the error code for the future in case it happens again and sent me a written instructions to make sure I would remember how to do it. Thank you for all your help and keeping me informed through the whole process. I definitely will use your company again.

Ro
Review №24

Ambrose came to fix our hot tub. I told him the problem, he diagnosed it, swapped the part and it was done in a matter of minutes! Super friendly and knowledgable with our Dimension 1 spa. I so appreciate he was able to come as this is busy time for hot tub repairs. We bought our hot tub from Spas of Oregon 8 years ago and they still remember us! This is the first repair we’ve needed since we bought it. Replaced circulation pump. Dimension 1 spas are the best! Sales are great too, they are not pushy like other hot tub companies.

Jo
Review №25

Dave, Phil & Ambrose are great guys to do spa business with. The D1 hot tub is fabulous. Recommend them.

Cr
Review №26

My husband and I bought the largest Swimspa they have to offer. The installation process was very unprofessional arriving at our home at 10pm to install, leaving it overnight hanging half way out of our backyard. Since then can’t get them to come back. We have a 28k pool that has been installed wrong and they won’t seem to correct it. Had an appointment scheduled for the no joke the 15th time today. They never show and no call. If this is the service you get from spending this kind of money, I’m not impressed. I’m half tempted to post our txt message thread. It’s embarrassing it’s so unprofessional.

Tr
Review №27

Just bought a hot tub for the AIRBNB!!! So friendly and knowledgeable. Thank you for such great service. Hot tub will be delivered and set up with old tub taken away in 8 days and nobody else had spas for 8 to 10 weeks.

Je
Review №28

One word: YES. Service, quality spas and competitive pricing. Dave and his crew know what they are doing and love spas as much as we do. We had owned a spa for 6 years that destroyed itself from the inside out due to the chemical system it used. We bought the spa at another place and Dave actually took the time to explain why the system ate the components. He was patient with us and helped us find the spa that was right for us. Now that our kids have moved out, we were looking for more hydrotherapy, plus some fun! He’s easy to work with and while our installation was a little complicated (maneuvering through a narrow fence, removal of our older, larger hot tub and some electrical work), the installation team worked with us from start to finish and got our new spa up and running quickly. Dave was on-point every step of the way and always asked us what he could do to keep things going smoothly. We love our new spa! The operation and upkeep are really easy and we know Dave and his crew will help us keep it running for 20+ years. Thanks, Dave for your passion for turning people on to great spas and providing so much guidance to make it simple. Spas of Oregon may have a humble exterior, but the service inside is 100 stars. And don’t forget to pet their way cool dog Lily when she greets you at the door!

Ju
Review №29

We are so loving our new Hot Tub!Dave and the rest of the gang have been awesome!Dave’s been great helping us first timers learn the ropes!Thanks again! :)

Kr
Review №30

Spas of Oregon is awesome! We had been shopping for our perfect hot tub and had been to a lot of shops before we came to see what the Big Blue Gorilla had to offer. No one we met during our shopping were as knowledgeable and easy going as Dave and Phil. They listened to our needs and concerns to help us gain the knowledge we needed to make the best purchase for us. They understood this was a big buy for us and were not pushy about selling a tub at all and ended up helping us purchase the tub of our dreams at a price we could manage on our timeline. Now that we have our tub home, they are still here for us with all of our questions anytime we have them and great advice for us based on their years of experience owning tubs themselves. Thank you so much for the great experience!

Ga
Review №31

We have been shopping around with some very unpleasant experiences. We dropped into Spas of Oregon actually looking for someone else. Dave was awesome....personable, truthful, and very friendly. They have very few samples but enough to see some options. We ordered our hot tub and are so excited to get it. The wait is awhile due to COVID but we cant wait!

Ma
Review №32

We shopped around to find a hot tub that would meet our budget. After visiting Spas of Oregon we were able to get more hot tub for a better price than we thought possible. Working with Dave was educational, pressure free, and he was very responsive via phone and text throughout the purchasing, delivery and set up. As first time hot tub owners we are so grateful that Dave has been there to answer all our questions. Thank you Spas of Oregon!

Gr
Review №33

After a bad experience with another hot tub business, my confidence in the industry has been renewed! Thank you David K. for all of the tips and info. to get my hot tub up and running again. David took time out of his busy day, over the phone, to talk about how I could get my tub running. He even invited me to come in for a lesson. No purchase required for this helpful information...just friendly service. As a result, I will definitely keep this business in mind for all of my hot tub needs. Thanks!

Fr
Review №34

Dave was really helpful

Ti
Review №35

We were just starting to look around and didnt have intentions of buying right now. However, Dave was welcoming and very helpful. He answered all questions. We ended up buying from them the next day. They have great customer service! I recommend visiting Spas of Oregon before you buy anywhere else.

Sa
Review №36

My partner and I bought our Dimension One hot tub from Spas of Oregon about a year and half ago which was such a great decision! Their salesman are great and the most helpful - Dave is the best and is a wealth of knowledge. We still go to spas of oregon to get most all our hot tub needs because they really love what they do and give the best tips/tricks at caring for our spa. I will 100% recommend them to anyone looking to purchase one! Seriously. Go buy your hot tub from them now, you wont regret it.

Ka
Review №37

We recently got a hot tub from our friends & I stopped into this store to chat with someone that could help me know what I’m doing! I needed guidance, supplies & the all the information someone with knowledge about hot tubs would have. I was greeted at the door by a wagging tail & someone so happy to meet me, Lily, one of the sweetest dogs I’ve met! Lily belongs to Dave who answered all my questions & more! He walked me through what to do with cleaning the hot tub & cover, maintaining the levels correctly & the products I would need. Dave gave me a great information sheet & told me to call with any questions & that he or any associate would be more than happy to help! I was so impressed by the exceptional customer service, I will be back for sure! Next time with a little treat for Lily! Thanks Dave!!

Jo
Review №38

Dave at Spas of Oregon is one of the most helpful business reps I have dealt with in a very long time. We just inherited a new spa (bought elsewhere) and Dave was still extremely helpful in getting me up-to-speed on everything I needed to know to make sure my new luxury appliance was set up properly, clean, ready to use, maintained and working properly for the long haul. I highly recommend Dave and the team at Spas of Oregon.

Cy
Review №39

Stopped just before closing last week and Dave and Jason were super helpful and knowledgeable. They had the parts we needed and we really appreciate such great friendly service. You can’t get this kind of service from Amazon. Shop local! We would be lost without small businesses like this.

Ta
Review №40

This is our first Hot Tub purchase. Decided to stop by the big blue gorilla on a whim. Was just going to look. It was just before they were closing so thought it would be a quick run in see what they had and leave but then we met Dave and Phil. Told Dave that we just wanted something simple. He showed us what he thought would fit what we needed. We were hooked. What I LOVED was that he was no pressure. If there is anything that will make me leave and not look back is being pressured by a salesperson. Dave and Phil are not like that at all. Dave answered all of our questions, told us our options for the tub we were looking at, then told us to think about it and gave us a card and brochure.Gave them a call the next day or two and said lets order it. Dave gave me his cell number so he can answer any questions I have at any time.The folks they have deliver are amazing. They also are very helpful in answering questions. Everything was finished with setting up last night and by this morning it was all heated and ready to go. It was very hard to get out of it and go to work. I wanted to just lounge in it all day. Thank you Dave and team for an awesome experience. It is not often that I give anything 5 stars but you guys deserve that and many more.

Ma
Review №41

Purchased a Dimension One Spa recently, from Spas of Oregon and am more then satisfied with the product, the sales team, and the delivery team. All worked well and kept schedules and timelines as projected, providing product and spa maintenance knowledge as needed. Would recommend to buy and would buy again from this team....good job!

Je
Review №42

Had an amazing experience with the team at Spas of Oregon. Phil & Dave are really easy to work with. Highly recommend. Theyve been there for over 35 years. Live my new hot tub! These people are awesome.

An
Review №43

After our nearly new spa stopped working, we had a warranty call into the dealer we purchased it from (Pacific Hot Tub Solutions). After much back and forth and no resolution they told us to call the manufacturer for warranty issues. Thankfully Cal Spa then suggested we work with Spas of Oregon! What a difference a dealer makes! David was prompt at returning my call and very understanding of our frustrations. He immediately ordered the part and scheduled service. Ambrose is clearly very skilled in all things Hot Tubs and would not give up on finding our fix. After months of having a hot tub is yard décor only, we’re happily soaking again!

La
Review №44

I cannot say enough good things about this place! Both Phil and Dave were amazing! They took the time to find out my wants/needs and showed me all the option within my budget. They are even holding my new hot tub in their warehouse until my space is ready. They were so kind and even played with my 2 year old grandson. Lily the dog is an excellent greeter and its not wonder people return just to pet her. I went to a few different places before I ended up here and they by far have the best selection and customer service. I didnt feel pressured to buy anything and they treated me like a family friend. If you are ever in the market for a hot tub or even just some chemicals, do not even think of going anywhere else!

Li
Review №45

We are loving our new D1 hot tub from Spas of Oregon. Shopped around quite a bit and found a great deal and a great tub. Dave and Phil we’re very helpful and knowledgeable and they have been there to answer all our first timer questions. Having a hot tub is wonderful! Looking forward to the winter now ;)

Je
Review №46

We bought our hot tub back in May and were pleased with how helpful they were. There was an issue with wiring that was taken care of quickly. Ours was a floor model and we absolutely love soaking in it 3-4 times a week!

He
Review №47

I will not be returning here for my supplies. If management doesnt care enough about my health to put on a mask when I am obviously wearing one then they clearly dont need my money.

Re
Review №48

Friendly as always. Dave and Phil are knowledgable and there to help you with your Hot Tub/Swim Spa needs. The Showroom is clean and fully stocked with several tubs on display. Great job guys!

El
Review №49

We got our Lamborghini of hot-tubs here and love it so very much!! Communication with Dave is great anything we need he takes care of us! I highly recommend!

Br
Review №50

You can get a hot tub anywhere but spas of oregon stand behind what the sell!! I had a pump start leaking 3 years after I bought tub... they came out and replaced, no questions asked. A year later I moved and had an issue with the heater.. talked to the service guy, he walked me through taking the cover off and pushing a heater reset button. Done! Many companies would have REQUIRED an expensive service call. They just helped and got me on my way. Thanks!!!

Je
Review №51

This place was great. They were very friendly and inviting. They welcomed our all questions. Phil and Dave are both very knowledgeable and take their time to go over all the features of the spas.

Mi
Review №52

I was looking for a hot tub made in the US. Found out Dimension One is actually made from Mexico. I dont really like to be lied to. I have a few more places on my list. Oregon Hot Tubs and Marquis said they were made in the US going to check them out now.

Ke
Review №53

My visit to to Spas of Oregon was an enlightening and comprehensive adventure. The staff was entirely knowledgeable, friendly, and provided a no-pressure approach to explaining the extensive high-quality spa product line. I was able to comfortably discuss what I was looking for and within a short time found the perfect spa that fit my needs and budget. Thanks Spas of Oregon!-Kevin

st
Review №54

My wife and I bought our first hot tub here. The staff is very professional and know their stuff. I have had many questions and they are always happy to help. I highly recommend them!

Da
Review №55

I worked with Brian after we had some troubles, and he took care of me and made sure all is well. I have a great hot tub and appreciate the work all the guys did. Thank you.

Ki
Review №56

I bought my Cal Spa there about a year ago. Brad was great to work with and really helped me find the best spa for my budget. I could not be happier with the hot tub and the incredible customer service I received there

St
Review №57

We recently purchased a hot tub from Dave. The service and delivery was great! They did a great job answering questions for a first time owner. Thank you!

Cr
Review №58

My wife Heather and I purchased the Chairman model from Dave and Phil from the 82nd location that is conveniently located off of I 205. They were both very knowledgeable on their products. We never felt we were jacked around or misguided. They had setup the delivery within a 4-6 week window. Within a couple of days before the scheduled delivery we were given a window between 3-7PM. At 5:00-Jason and Reyna called to inform me they were 30 minutes away. They showed up within that time. I was surprised to see Reyna (a rather fit woman-dont mess with her-lol) remove and set the hot tub with her partner Jason. They asked questions on positioning and we hadnt figured it out yet-so they left the PVC pipes so we could move it in the position we wanted. We have had the spa now for 3 weeks. There have been questions on adding chemicals, operation of the tub and accessories-all of which Dave and Phil have answered on the spot. We even asked that the EZ Lift be replaced with something different and Jason was out at our place in less than a week and exchanged with no hassel. We LOVE our Chairman 6 person Spa and would definitely reccommend SPAS OF OREGON to anyone looking for a hot tub. Dave and Phil are THE BEST!!

Da
Review №59

Good people. Flexible, and fair on price. They fixed a hot tub that other companies quoted us 3x the price. Definitely would do business wth them again.

Ke
Review №60

Ive been a customer of Spas of Oregon since 2012. I love my Dimension One spa and love the service these folks provide. I highly recommend them.

Da
Review №61

Friendly and knowledgeable staff. Found just the right part!

cl
Review №62

Helpful staff, knowledgeable repair tech. Always ready to help

Im
Review №63

Bought a hottub cover and a safe rail 10/10 customer service highly recommend

Sh
Review №64

We’ve had a great experience working with Phil! We love our hot tub and Spas of Oregon!

Gr
Review №65

I have been so well taken care of by Dave and Phil at Spas ot Oregon that I reccomend anyone considering a spa to visit them before going anywhere else. You will not be dissapointed-there friendly approach, their products, and quality of service is tops!!!Greg

Du
Review №66

After a number of disappointing experiences elsewhere we had a great ending at Spas of Oregon with Phil Barry. He offered us options that kept us close to our budget with no pressure and all of the features we wanted.

Na
Review №67

Great customer service David and Mr. Barry are always helpful, friendly and knowledgable!

Mi
Review №68

Good installers, nice tubs with alright princess

Je
Review №69

I love the way you are treated here!!😍 And the spas are great🌴such as Cal Spas, Domention One, and Hotsprings!!😃🌴 And they have tubs that are made in the USA🇺🇸 🇺🇸

Ne
Review №70

Purchased from them over 10 years ago and I was treated very well. They still seem friendly and on top of it and have what i need in stock.

Ja
Review №71

Awsome, friendly service

Information
65 Photos
71 Comments
4.9 Rating
  • Address:Look For Marty. The Big Blue Gorilla, 17805 SE 82nd Dr, Gladstone, OR 97027, United States
  • Site:http://spasoforegon.com/
  • Phone:+1 503-650-7727
Categories
  • Home improvement store
  • Hot tub store
  • Hot tub repair service
  • Outdoor swimming pool
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:12–5PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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