My overall experience was nothing short of incredible from start to finish. Ahmed was extremely professional, answered all necessary questions, and made me feel comfortable purchasing a vehicle sight unseen. When it came to financing, Chad was just as wonderful, and professional.It is rare to find great service these days and Ahmed and Chad did not disappoint. I am beyond thrilled with my purchase and so grateful to have had such a wonderful experience.
I purchased a car from GCM in Glendale heights as a birthday gift to myself! I can not tell you how pleased I am with the service from William and how attentive the entire staff was. The car was in perfect condition and exactly what I wanted. I walked and immediately had a great impression. It feels good to know you got a good buy. I will purchase for Greater Chicago motors again & William, your the man!
My experience purchasing a car was Awesome! William work with me through the entire process. He was very knowledgeable and answer all my questions and concerns. Ty William for all your help love me Audi -Martha
William is a terrible salesman. He is the ONLY reason why I didn’t purchase a 90k vehicle from them. And I will just leave it there. I don’t not recommend this guy this dealer is losing business because of his attitude. I am not the only one, check out the Yelp reviews it’s all about how everyone had bad experience with him. I hope the upper managements get rid of this guy. I want to talk to the big boss if you want to earn my business.
Worked with William regarding my Escalade. I knew what I wanted and had my eye on the prize! William was very polite and honest and we secured a deal! I am so pleased
Stellar long distance purchase of our new 2016 M235i. Everything was perfect, from getting me from the airport, car condition, speedy paperwork, and friendly service before, during, and after the sale. They even offered to ship it to us, but I wanted to give it a little 800 mile test drive to make sure it was the car for us. :) Thanks, team!
So, similar to many other auto shoppers we look around and compare, transparency is clear. I contacted the seller and received an immediate non pushy response. I followed with a phone call and we began the process of the vehicle purchase. These guys, William, Nick and Chad, were great to work with. Again, non pushy, confident and very amicable. We were in and out in an hour? Wish I timed the process as I was impressed.I recommend doing business with Greater Chicago Motors if in the market for a used high end vehicle. P.S. make sure there is gas in the car before test drive haha.
These guys are AWESOME!!! I bought my gf her Mercedes convert. here. She loves it!! They worked with us to get the deal done. William is an ABSOLUTELY AMAZING SALES REP!!! He is attentive, caring, he listens, and he always has the customers best interests at hand! He made us a deal we couldnt refuse, and weve had nothing but fun and pleasure with the car since purchase. Guaranteed we will be recommending our friends and family to William and his place of business when they are in the market for a new used vehicle 😀!!
Communication was lacking a little bit and customers need to be informed of exact numbers before pulling credit. Other than that they were prompt to send pictures and Sam the owner was helpful and looked or my deal unfortunately it still did not work out for me.
I wanted to wait a few months after my purchase before leaving a review so I would know for sure how the car would hold up. I purchased a 2015 Audi Q7 from Greater Chicago Motors and will definitely come back should I ever need another car. I needed a car that could haul my track car from track to track. Just finished a 600 mile trip to Mid-Ohio race track and back and the car performed amazing and averaged 16mpg while hauling another car behind it! They made the whole buying process go really smooth and gave me a good deal on my trade in. If you need a car this is the place to go!
They were straight up and honest. No games. They gave accurate information. I was buying remotely. They took the car to and from my mechanic for inspection. They delivered it to my mechanic after the sale. They were very professional. Ahmed was very helpful, responsive, and pleasant to work with.
I honestly could not be happier and more pleased with my experience at Greater Chicago Motors. Everything was top notch from the exquisite showroom to the amazing service. Ahmed the sales manager was extremely helpful and honest while Chad from financing was also excellent. It took me almost a year to find the car of my dreams and Im so pleased that it was at Greater Chicago Motors because their wonderful service made the whole experience that much sweeter. I will never buy another vehicle from any other dealership in my life!
These people are crooked as they come. Took forever to answer questions, avoided answering direct questions and then after advertising a car at a price I screenshot, once I showed interest, they marked the car up 14k. I’m going to report them to the BBB and the FTC for bait and switch. DO NOT BUY FROM THESE dishonest sellers!!!! Buyer beware!!!!
Very nice looking place, doesnt look like a dealership at all.Customer service is great. Tho I wont disclosed the type of vehicles they sell, but I guarantee you wont be disappointed.
We had an amazing experience. It was like a millionaires toyshop. The car collection to die for. We were greeted very nicely and without any shark-type bye now approach. In fact a very friendly and to the point conversation we had. All in all definitely a 5 star business. Loved it. Thank you!
Cant say enough good things about our sales experience with Sam and Ahmed! I was interested in a Mercedes and From start to finish they were honest, friendly, and extremely helpful. Sam answered any questions we had and helped us get into a vehicle we loved without feeling pressured. Overall was quick and painless car buying experience. If you are in the market and read this definitely go see Sam!
Purchased my vehicle in May, three months ago, from them and I still dont have my plate or a title. Update to this review coming after Monday 8/30... been messing with them all summer and I am livid.
I am thrilled to be writing this review. I have purchased many cars over the years but never experienced the support and ease of purchase from any dealership like I have with Greater Chicago Motors. For the first time I purchased a car without having driven it or even seeing it in person. Ahmed was terrific. He gave me complete information and additional videos that I asked for. He was timely with all my requests, almost as if I was dealing with him right there in the showroom. The paperwork was easy and streamlined and was completed within 5 minutes online. Chad was informative and very responsive with all my financial questions. I was crazy nervous about having the car delivered to me. I was concerned that there would be hidden issues with the car that I could not be aware of by viewing the pictures and videos. The car arrived the 2nd day after purchase! I was blown away by the car. It was exactly as described to me by Ahmed.....even better! The car arrived cleaner and detailed better than some new cars that I have purchased. I could not be happier! This group is a first class operation that has their act together which is rare in this day and age of retail. 5 stars all the way.
Emailed and gave them my information 3 different times to try and buy a car and they never responded. Sad but kind of funny because they lost such an easy sale.
Most horrible dealership ever have to dispute a charge for a deposit because they dont want to give back on a car that an issue with title would not recommend doing business with this dealership and dont ever give a deposit pathetic
I was in recently to look at some vehicles I was interested in, and was helped by Ahmed. Wasnt pressured or felt uncomfortable once. He was honest and informative. Will recommend.
Dealing with Greater Chicago Motors for the purchase of my BMW was a professional experience. Sam and Chad were very helpful. Their communication to answer my questions and help me make the purchase was timely. The car I purchased was exactly as discussed. I am very pleased with the purchase. I recommend, with out question, Greater Chicago Motors to anyone who wishes to purchase one of their fine vehicles.
What a bunch of clowns. Show up to test drive a used 2017 car (audi rs7) with 22k miles. They refuse me a test drive unless I negotiate the price and sale of the car before hand. I go to a real car retailer, they let me test drive the same car with 6k total miles (I take it on a 3 mile loop), and I decide to buy it. Mind u, I showed up in my 2016 ATSV, not a slump when it comes to performance or price, but enough for me to be considered insignificant.
Awesome service! Awesome people! Easy to do business with and has the best prices on cars. Will let you observe the car you want without breathing down your neck or pressure to buy. All professional. Shout out to Ahmad, William, and Chad! Bought a Cadillac Escalade and family was very happy. Thank you!
The Modern day Salesman William Natal ! Thank you 1000 times. Truly exceptional & EXPEDITED service (I personally dont carry much patience in dealerships) I was running late for a showing and Mr. Natal had me out quicker then we couldve anticipated, not to mention the pricing he was able to arrange for the car!! Would not look any further. Greatly appreciated experience at Greater Chicago Motors. I will absolutely be returning for my next purchase.
Words can’t describe the service. Wonderful team, great service, great attitudes! Finance, sales & management were all excellent. Special thanks to the owner Sam, he went above and beyond to make sure my vehicle was ready for me. I’ll be sending business your way. -Ken
Worked with William on my BMW glad I bought the vehicle I’m so happy and would recommend greater Chicago Motors!!!!!
William is the bomb. Made my experience one of a kind and I will never purchase a vehicle from anyone else.
Great place to shop for a new vehicle! They have a wide variety of vehicles a lot of other dealerships dont have. I purchased a H2 from here and am loving it! Ive owned it for just over a month. Ahmed was a great salesman. He gave me the time to look at the H2 at my own pace without rushing me. I obviously really wanted the vehicle, but Ahmed made the choice even better. COVID-19 slowed some things down a bit, but that isnt the dealerships fault. Highly recommend buying from here!
By far the best car buying experience I have ever had! The team at Greater Chicago Motors is exceptional. The service and industry knowledge is best in class. Sam was able to answer all my questions and address any concern I had. I felt like I was dealing with an old friend, not a salesperson. The indoor showroom is extremely impressive, I felt like I was at the auto show. The showroom is super clean and comfortable which allowed me to take my time to peruse the wide selection of exquisite cars without being concerned with the weather.Chad, (finance guy), was pleasant and professional. He had all the paperwork ready before I arrived and patiently walked me through all my options without the high pressure sales I have experienced at other dealerships. Literally completed all the paperwork in 20 minutes. Greater Chicago Motors is the only dealership I would recommend to my family and friends. Thank you again for a great experience!
Great experience buying 2008 Corvette. Hassle free dealership. Highly recommend anyone looking for a high end vehicle.
Worked with Ahmed. Customer service was excellent. The car I was interested in was set for me to test drive upon arrival. The dealership is clean and well kept with some of the best vehicles available on the market. They really ensured I went home with the right vehicle for me.
“OMG”, this place is amazing! William, Chad, Ahmad and Shirley were so good to us in every way possible! Nobody could beat these guys at what they do! They went above and beyond to make sure that everything was taken care of in the absolute best way! To anyone that gives a bad review, evidently something went wrong on your part and nobody will tell us differently! This place cannot be beaten! We highly recommend them to anyone looking for a very nice car, cause they are the best out there and know what they are doing most definitely! Amazing place in all ways! “Wow”, so impressed! We have gotten nothing but compliments on our car and asked where we have gotten it! We tell everybody how great “Greater Chicago Motors” is!! We have never bought a car from anybody better in all our life and we have bought a lot! Thanks guys for all that you did for us❤️!Susan and Earl Johansen
Overall a great experience. I drove from Grand Rapids Michigan to Chicago because they had the exact car I wanted at an out the door price that was a few thousand dollars less than anything I could find within 100 miles of my house. My salesman Ahmed was upfront and honest about everything. The only thing that didn’t sit well with me was the Allstate Theft Deterrent Warranty I was required to buy. It’s basically just a dealer fee they charge. When you see the online price and then see the dealer fee it feels like a bait and switch but it’s really not because Ahmed told me about it before I drove to Chicago. Just make sure you get the bottom line out the door price before you drive to Chicago.
Ahmed said his Maserati GT MC was the lowest priced car on the market and challenged to find a better price. I showed him another one with same exact specs and lower miles for 3k less but it was in Tampa, Florida. I asked for a discount as the car was sitting on the lot for over a year. I was asked to buy from Florida dealer !Terrible attitude and salesmanship. Buyer beware and do your research on price and buy elsewhere.
After many days of research and planning I purchased my new used car from Ahmed at Greater Chicago Motors today. I own multiple auto repair shops in the Minneapolis area and was lucky to find Ahmed and his team. Day after day I advise my customers to buy from a great company that does a thorough job inspecting and reconditioning their vehicles. Today I found the best of the best at Greater Chicago Motors. Their facility is absolutely top notch and as clean as my dentists office. From the first contact when I expressed interest Ahmed was on point and did exactly what he said he would all the way to the finish. After a plane ride with my 11 year old son we got to the dealership and were blown away by the number of high end vehicles they keep in stock. Fast forward 7 hours and we just arrived home to the twin cities and my son told me that was the most fun he has ever had. Funny thing was I felt the same way if not more and that 400 horsepower got us all the way here, really quick. I thought I was taking a risk flying out to buy a car and in reality Ahmed had the whole deal under control from the moment I called and handled every detail. Thanks to the entire team at your place! If your looking at purchasing a vehicle from these guys rest easy I just lived it and it was as good as it gets.
I want to give a big shout out to one of the best sells men Ahmed that I have ever worked with, he treated me like family. He made everything possible for me. Thank you so much now I have my dream car.
I just experienced possibly the very best customer service of all time. I had a great experience purchasing a BMW M6 from William. I am very impressed! What a remarkable and knowledge sales professional and dealership. He answered all of my questions and I never felt pressured. They go above and beyond to ensure that their customers leave happy. Overall, they are great people, honest, caring and high in integrity and thoroughness in servicing needs. They have a customer for life.
Great customer service and buying experience. Everyone there is friendly and helpful. Will definitely be back for my next purchase
Greater Chicago Motors are fantastic to deal with. The service and attention to detail is uparallelled. Worked with William and he went above and beyond to find us the kind of suv that we were looking for. We are very pleased with our purchase. Will definitely go back. Best and easiest car buying experience ever.
My car experience at Greater Chicago Motors was top-notch. William our salesman was professional and knowledgeable, nice and super easy to work with. He has definitely made the entire car business buying a lot easier. I’m so happy with my new Mercedes! I am definitely pleased with my experience and would recommend Greater Chicago Motors to anyone looking for a vehicle. Thanks William!
Ahmed made the process easy and we got a good deal. Highly recommend.
I first came in contact with Ahmed at Greater Chicago motors to inquire about a particular car and to see what they would value my trade in at.Fast forward several weeks later, when I was ready to make a deal, I pulled the trigger and traded my car in for a beautiful Macan. Sam and Ahmed gave an incredibly competitive offer for my trade in and have continued to take care of me even after the deal was closed.I would not hesitate to buy from them again and would gladly refer anyone to Greater Chicago Motors. My experience with them has been unmatched by any other dealer and they go above and beyond to make sure you are in the car you want and continue to be satisfied with the deal.
Great experience working With Ahmed! He made the process enjoyable and efficient. Found them online and found my dream car!!!
Great dealership! I was in the market for an Audi, the owner himself found me the exact model with really low miles. He went on an extended search nationwide to find it. He also gave me great deal for my trade-in car, more than any other dealer. The is absolutely the best customer service I have experienced buying a car. I highly recommend them.
Thank you GCM I love my S5.. this is my second car I buy from you guys in 10mts.. I can’t see myself buying anywhere else you guys are the best!!!Ahmad my sales guy you’re the best!! Sam the man you made the deal happen like always.. Chad in finance is the best in the business. Will the man and Bruce thank you for always making it fun.
Ahmed and Chad were great! Helped me get the car I wanted and at a great deal! Cant wait to start building memories driving in our new Convertible. Thsnk you so much to Grester Chicago Motors. A class organization with classy people.
I successfully purchased a car from William at greater Chicago motors. And after searching all over to find the right color Porsche I wanted I found it here. The process was smooth & easy. I’m a happy buyer! I recommend this auto sales facility and William was a pleasure to deal with. Go to William the salesman an he will help you find exactly what your looking for or what u want.Thanks again
Nice gentleman named will was very helpful ; couldn’t decided on a car for my mom ; after long debate I’m happy with my decision ; good deals and great service thank you sure
My experience with Ahmed was fantastic !! No hype or crazy sales pitch like with so many other car dealers.Buying a car from looking at pictures and listening to the sales person can be nerve racking. Not with Ahmed as he represented the car exactly as it was. Additional pictures were sent as well as video’s showing me the different systems that were all in working order and also any scratches that were on the car which there were very few for a classic of 18 years The company went out of there way to prepare the car for sale by replacing clutch and I NS bearing that has been a issue for these type cars and something they didn’t have to do To me that shows there proud of there business and go out of there way to have happy customers Really to many positive things Ahmed did during the sale to mention I would buy another car from them again!!Chuck
I highly recommend this place! Their vehicles are SUPREME and in EXCELLENT CONDITION! The showroom will blow you away.......they also price to sell. I STRONGLY recommend Ahmed as your sales guy....He is very professional, knowledgeable and very pleasant. I will definitely return.Oh and I LOVE MY VEHICLE!Deon Russell
The greatest car buying experience that I’ve ever had. My salesman name was Wally! He made it happen for me. I bought a 2015 BMW 640i. Wally made it easy and simple to get the deal done! I’ve purchased over 30 cars in my time and I must say, Wally will be the guy I call for any future auto purchases. Thanks to the finance team and Wally at Greatest Chicago Motors! Thanks fellas!
On my most recent visit I had a salesman insist a $300 document fee is legally required. Let the buyer beware: it is not. Its a scam
Definitely one of the most dishonest places Ive ever worked with.
We purchased a Cayenne Turbo from Greater Chicago Motors, as an out of state buyer the transaction went flawless! The vehicle arrived in like new condition.. will do business with Ahmed again! A+++++++ Dealership
Found the vehicle I was looking for online. I called numerous times about the particulars of the vehicle as buying a car online was kinda weird. I had the best salesman ever THEO DAVIS! He was courteous, direct, professional and reassuring. This was all we needed to be comfortable with our purchase. I got the car home and it was exactly what I paid for! Im never sitting in a car dealer all day again to buy a car!!! You guys are the best and ahead of the times !!!
Thank you Ahmed I love my new BMW and love the purchase experience. The car was shipped to my office in Florida, my sales guy at Greater Chicago Motors went over the entire car with me by phone and, sent me extra pictures. Finally when the car was shipped I received a nice video of the car leaving the showroom with the shippers information and arrival time. Again thank you all for a great online purchase experience.
What a great car buying experience I had purchasing a car. The salesman & management was very friendly.The buying process were honest, fair and with no sales pressure. The store atmosphere & hospitality was very Professional & welcoming. I would recommend my family and friends to purchase they next vehicle from Greater Chicago Motors. Thumbs up to this establishment, you stand above the crowd. Thanks a customer for life.
I am so excited to whip my new Porsche ! I came to just browse and I wanted something nice to cruise for the warm weather and he recommended the perfect car! I was able to test drive it as well, smooth! Beautiful car dealership too ! Go and ask for William, you won’t be disappointed
Visited the other day and i knew exactly what I wanted. William was the salesman who assisted me, very polite and straightforward. He went above and beyond for me. The dealership is very inviting and straight to the point. Body shop next door. I would recommend for any buyer. My purchase was a success and I am in love with my new Mercedes !
Was interested in a car I saw on-line for my wife - Sent multiple emails & phone calls - Wally was the first sales rep I talked to and I even gave him my cellphone number - One sales rep was claiming he was Wally when I called but knew it wasnt him when he couldnt remember anything we talked about - One minute the car is sold and another minute its available - Sales rep says he will call you back and never does - All I asked Wally to do is give me his best price because I found other cars for less money when comparing apples to apples - I liked this one because it had all black interior - At the time this review was written the car was still available - My advise is do your home work and dont beg anyone for their business
I just bought a Mercedes Benz from these guys. William helped me out. His service was impeccable. He was very patient, professional and very knowledgeable. He walked me through everything and answered my questions before i even asked. Our family will definitely be buying our next car from William!! Thank you for all your help.
First class operation. White glove treatment from our first engagement. Sam our sales rep was on point delivering client relationship value and a smooth transaction. He performed as a seasoned professional. Not too often you get treated like family, but the owner Rachid was a kind, honest and genuinely friendly man. Will continue to do business with this dealer.
This dealership definitely makes sure you are satisfied with you purchase. Ahmed is easy to talk to and very helpful and fair. I enjoyed my experience shopping at that dealer and I would definitely recommend them to my friends and family
I worked with William from the Greater Chicago Motors. In all my years and all my car purchases, working with Will was one of the best, if not thee best experience I’ve ever had purchasing a vehicle. The experience started with Will promptly returning the many questions I submitted via their web site and scheduled an appointment for me to come in a few days later. I had my eye on an Aston Martin Vantage and was excited to see it, so the same night I texted Will asking if I could come in first thing the next morning. Will accommodated my schedule and availability without hesitation. The moment I arrived at the dealership I felt very comfortable. Will had the Vantage all ready for me to test drive. He knew I was considering keeping my current car and wasn’t completely ready to purchase a new one. Not once did I feel pressured to buy anything. Will simply gave me the information I needed to make a sound decision. Needless to say I test drove the Vantage and fell in love with it. I was ready to deal and Will made it super easy. I was pleased with the arrangements and the deal was done. There were a few modifications I wanted done on my new car and Will had resources that he put me in touch with and I was able to bring my car in to get the mods done asap and at awesome prices. I have an amazing vehicle and I look back at the whole buying experience and I know it would not have been possible without Will taking a personal interest in making sure I was comfortable, informed, and overall happy.
What an amazing place to shop for cars. The staff is super friendly and willing to help. Clean and modern show room. I will definitely be recommending this place to anyone looking for a new car.
Its very rare to find a dealer of this caliber. I went put there from Deerfield to look at a particular car. Wow, what a pleasure doing business with Sam and Ahmed. No pressure, and I took the car home,came back the next day with title to my trade. Super car, superb dealer and staff. Thank you everyone.
I bought an Audi Q7 from Greater Chicago Motors and my experience with them was a good one since I was in different state(Georgia) and all the conversation I have with my agent Ahmed was by phone, text message and emails! He was kind and he send me pictures and videos over the phone with my car I was looking for, I never done this before but since was a great deal and want that car we finally did it! If you’re looking for good car even if you are out of state don’t hesitate, trust them, they are honest people and working with you on everything, they’ll find you right finance even with not so good credit score! Mr Ahmed and Mr Chad did everything for me and I’m very thankful for that .Also ...Mr Ahmed sent me the car with tank full of diesel and all weather floor mats which wasn’t included with my car but he did it! They shipped the car for me and have it delivered next day in front of my house ! Thank you Great Chicago Motors
Great deal on the vehicle I purchased, very nice sales representatives. Only thing is that I would of rated 5 stars if they would of told the vehicle needed an exhaust. But other than that no problems with the vehicle. Great place to buy a car.
Wally was very patient and polite with the purchase of our BMW. Very honest and not pushy like the dealers we went to prior. I would recommend him and Greater Chicago Motors to anyone looking for a car. There new showroom is filled with a ton of beautiful cars and all in great shape. Thanks again!
Purchasing a vehicle through this dealership was one of the easiest experiences I have ever had. Their sales people are excellent and easy to work with. If you are looking to purchase a vehicle I will highly recommend Greater Chicago Motors.
I am so happy with my new Mercedes purchase from this dealership. William was the manager who assisted me and I have never had someone make me feel so comfortable in regards to buying a car. He was very acknowledgeable and easy to reach since I have been calling about this certain car for over 2 weeks. I wanted to make the right purchase and he sure helped me and I couldnt of been happier. Looking for a great purchase and attentive customer service? BUY HERE and ask for William
Thank you Wally, Sam, and Chad for another WORLD CLASS purchasing experience. This is my 3rd vehicle from Greater Chicago Motors. From start to finish, car was CLEAN ready to go when I arrived. They also have a service shop in the showroom, which is awesome cause they service their vehicles. Thank you again.
Great cars, great value, great staff! These guys go out of their way to make sure you are taken care of. Wally has a real niche for Porsches. Nice to see someone with passion behind the cars they sell. Satisfied with my purchase and I highly recommend reaching out to Wally!
Awesome vehicle purchase experience! Bought a used 2018 ford mustang convertible from abroad, my dealer Sam was on point from the start to the finish of the purchase. I was surprised that the other dealers and employees also knew who I was when I talked to them, shows how they also have a great working environment.All documents and paperwork was done by the finance guy Chad through a secure manner over the internet, never did I feel insecure about my personal information as well, very important now a days!I thoroughly recommend this dealership for anyone who wants to have an awesome experience acquiring their vehicle.
I have been a buyer of high-end luxurious exotic cars for years so I know good service when I experience it. I am always leery of sales people when doing business especially when it involves doing business from afar. However, I never felt like William was trying to over sell me or aggressively pursue my business. There was absolutely no pressure! Even when I mentioned looking at his competitors website. He answered all my questions and was very confident that I would be completely satisfied with the vehicle. I had to travel by plane to visit his establishment and trust that he wasnt wasting my time. He had me picked up and dropped off to the airport. The transition was so smooth that I forget I was buying a car. My next thought was what else does he have for me to buy. I can only recommend William Natal at this establishment because he is the only one I worked with.
Very best customer service. I would give them a 5 star if some of the little issues and details werent covered up about the vehicle and if the car was more carefully detailed. Overall great job. The drivers door locks dont work, and a check engine light came on a week after I got the vehicle. Tpms is out on one tire.They didnt clean out the bed until last minute. and one of the employees threw trash in it right before we left. But, I would still trust them had it been a vehicle they were familiar with.
Wonderful Services! I bought my car from them and they were very kind and helpful as to the whole process, making it way easier. Also after discovering there was a problem with my Brake/reverse lights they helped me fix it in under 20 minutes, so I only had to wait for a very... Very short while, which was convenient because I had to travel that same day.Really helpful and kind staff, and quality/efficient services!!!Would recommend 5/5!!!
Mark was very helpful and had the best customer service I have ever had in purchasing a vehicle. I am in the insurance business and deal with a lot of car salesman. Mark by far has them beat with his service and patience. He never once made me feel like he was just out to make a sale. He was up front and honest and always kept to his word. He worked hard to make sure this was a good experience for me. I am very pleased with my purchase and I will only look to Mark and his team for future purchases. Thank you again Mark!
Bought my ranger rover from here, and IT WAS WORTH EVERY PENNY. perfect condition, honest salesman and great quality service. William made sure that I was taken care of from the moment I walked in until the second I left. Perfect way to start the new year!
First off--I was an out of state buyer.I contacted Greater Chicago Motors on a vehicle last week and spoke with Ahmed. I informed him I was interested in the vehicle and would like to see more pictures. It was being shipped from California to Chicago. Ahmed kept in contact with me every day until the vehicle arrived. He sent me numerous videos and pictures. I put a deposit down on the vehicle to secure it prior to flying out to Chicago to purchase. This dealership and the team are all amazing to work with. All in all, I am very happy with my purchase and will direct anyone looking for a luxury vehicle to come see these guys at Greater Chicago Motors!! Thanks again Ahmed, Rasheed, and Chad!
I only deal with greater Chicago motors. For years now, this is my only reliable source for vehicle purchases that have consistently proven me happy with my purchases. William is my go to because he’s super efficient and knowledgeable. Do yourself a favor, purchase from Greater CHiCago Motors
I purchased my car from out of state without seeing it. I worked with Demetri who was very professional and knowledgeable. Demetri was terrific to work with. He responded to phone calls immediately, always followed up, and was able to provide all of the information I needed. He made the process as seamless as possible.The car arrived in the condition promised. I would definitely recommend this dealership!
Worked with Theo!! Amazing service and stellar communication. Bought car from out of state and saw it sight unseen. Thanks guys amazing service and honesty from start to finish. Theo is the Best no BS straight forward get in your Dream Car with Chicago Motors!!!
Phil Infante was a pleasure to work with. He did an awesome job and I would highly suggest getting your dream car from Greater Chicago Motors. Great Service and prompt at getting me into my car and on my way. Live in Ohio and Drove to Chicago to pick up car. Great Experience. Great Job Phil. Will definitely buy from your dealership again in the future.
Our (my wife and I) experience with Greater Chicago Motors was nothing short of exceptional. Our salesperson, Ahmed, was kind, honest, incredibly helpful, and even took the time to say hello to our dogs whom we brought along with us to the dealership. As out of state buyers, Ahmed took the time to send dozens of pictures and video of the car, a 2000 Chevrolet Corvette, to help of us feel comfortable with making the 700 mile round trip to purchase this vehicle. Upon arriving, Ahmed and Chad did everything they could to get us in and out with no issues so we could get back home and to work the next day. I think we were at the dealership for all of 90 minutes, which included test drive. Ahmed even called to make sure we arrived back home safely.Finally, I sincerely appreciated that Ahmed trusted that we would arrive when we said we would, which we did, and didnt even charge us a deposit to hold the vehicle. Based on our conversation, I believe his boss owes him lunch and then some for his exceptional service. Thanks to Ahmed and Chad for their work, my wife and I could not be happier with our purchase or experience with these exceptional professionals.
Excellent service. Our sales rep Sam was extremely knowledgable about our vehicle. The owner Mr. Abbas was so friendly and treated us like family. Thank you to Greater Chicago Motors for a wonderful experience.
Great service. I worked with William Natal to get the car I wanted at a great price and worked out all the details for me to get my car shipped. It was convenient and easy because he was helpful throughout the process. I highly recommended this dealer.
This was not only a hassle free car buying experience it was - and this is not something Id anticipated saying about a dealership - actually pleasant! I worked primarily with the sales manager Wally, whom was very accessible and communicative during the entire process. At no point did I feel pressured or that I was getting an unsatisfactory deal. I also didnt feel that I -of squarely middle-class means - wasnt welcome in a dealership that sells cars most can only dream of owning. If that dream comes true then I wont hesitate to bring my business here!
I was initially going to give all 5 stars however based on my experience post sale I am very disappointed, at the time of purchase the Sales Rep William was very nice and on point - as part of the purchase it was agreed that some mechanical work would be done along with brand new replacement rear tires.After purchase there has been no follow on their side and even though its on paper and part of the purchase agreement, I still havent received my tires, whenever Ive called I am redirected to the Services Team, they dont know whats going on and tell me to talk to the Sales Team.Very disappointed - the sales reps should have the decency to abide by the agreement and deliver to their commitment. This review is subject to change if they get back to me with the open item.
Beautiful, quality high end cars and genuinely nice salespeople. Thank you Wally for my amazing new ride! We’ll be doing business again!
Recently purchased a vehicle from greater Chicago motors. We were a little nervous about purchasing a vehicle online and having it shipped. Mark Reed was very reassuring and walked us through the process. Our BMW X6 arrived and it is perfect, we couldnt be happier!Highly recommend Mark and the greater Chicago motors team! Thank you Mark.
I bought a BMW X6 and had it send to Florida(where I am from) and I am so happy with my purchase! I dealt with William and he was attentive and straight forward with any type of scratches on the body of the vehicle. Sent pics & did a video walk around. I can trust this dealership and will purchase again. Dont second guess it and go for it
I purchased a car through Greater Chicago Motors recently and couldnt be happier! I purchased the car site unseen, and I was a little nervous at first, however, after dealing with Wally, I felt at ease with my purchase. Wally was always available to answer my question and was always happy to help. Everything from signing paperwork to shipping the car went smoothly. :)
Had a great car buying experience. Friendly and attentive staff. My sales agent was Khayin. He answered all my questions throughout the entire process and truly helped make this one of the best experiences I’ve had in a while. Highly recommend Greater Chicago Motors to anyone looking for that special ride!
Even though I didnt purchase the vehicle I initially was interested in, the entire encounter with this dealership was impeccable. The owner and his salesman were helpful, patient and respectful. As an individual with autobody and mechanical knowledge, I highly recommend this dealer.