Elite Document Solutions has been fantastic. From the moment Earl first walked in my office to ask me about new copiers he has been extremely professional and friendly. Earl was down to earth and upfront immediately about costs and programs/services that his company offered. From his very first proposal that he gave me I received great pricing and options for machines. We had 11 bidders and decided to go with Earl/Elite and have been with him for almost a year now. Our service has been great, billing correct and right where he said it would be (no hidden fees) and the couple times I have had to call for service on the machines they have been very prompt and were able to get the machine fixed right away. I highly recommend this company.
A&A Paving has had a long term partnership with Elite and they always over deliver! In fact, last year they came to us with a plan on how we could get a new copier that would save us a significant amount per month. New machine + less money + great customer service = Five Star Rating!
We have been working with Elite Document Solution for 2 yrs now, and have absolutely the best to tell about them. Excellent service and prompt responses. These guys are awesome!
We just leased Xexox units and purchased Kyocera printers from Elite and I have to say their service and support is tremendous. You cant beat their flat rate pricing. Also, cartridge delivery is super, super fast. If you are looking for the best printing solution, you will find it with Elite Document Solutions!!!
The company is exceptional. They have valuable customer service. Earl and Melissa are the best!
Elite was very responsive and helpful with our copier needs. They also provided the best pricing!
Affinity Health Corp has been doing business with Elite Document Solution for the past years. Our business does a lot of printing and we are extremely happy with Elite Document Solutions to take care of this aspect of our business for us. Earl Everson the President of Elite Document Solutions recommended the Epson printer for us, which is very appropriate for the volume we print. The Epson printer has been working wonderfully well for our business. The minor questions and details that we call for are immediately taken care of by the technician Eric, and the office manager Melissa Carlussi at Elite Document Solutions. We at Affinity Health Corp feel that we can depend on them for immediate response for our calls for toner supplies or printer updates. We will be taking our business to Elite Document Solution for all our future needs and recommend them highly to other business enterprises as well.
Elite Document Solution is EXCELLENT. Great customer service. I just love how quick they response to our service calls and etc. We appreciate you guys.
These guys are awesome!! They have helped us upgrade out print quality and reduce our cost. I know it seems too good to be true. Give it a try.Also they are quick with service if problems arise.
Our company has been with Elite for a year now and we are still as happy as the day we signed the contract. Their rates are great and their service is the best in the business. Everyone at Elite that I have been in contact with is awesome! I highly recommend the company.
I work for a Church in the Chicago suburbs. We have used Elite Document Solutions for a couple years. They are so responsive and solution oriented. We have appreciated their Sevice so much that we decided to transfer a contract for our preschool copier. Great idea, Elite was on our side and helpful when the Covid crises closed the school. Can’t say enough good things about Elite Document Solutions and their president Earl Everson.
Elite has consistently worked with Teen Parent Connection (the non-profit organization I work for) to find cost-effective solutions to our copying and printing needs. Their staff is professional and patient. They recently allowed us to test-drive a new copier/printer for a month to compare alongside our current one - thats service!
Great products, affordable prices & excellent customer service! I highly recommend Elite Document Solutions!
I have to say with the experience I have working with different companies and machines to suit our needs I never experienced this great of an experience until we chose to go with Elite Documents. We are extremely happy with the machine, the installation and service they have provided. I wish all my experiences working with other companies was exactly like this one. Thank you!
We have a lease with this guys from couple of months already and we are very satisfied and very happy . They have very good prices. When the toner is low they response very fast. I really recommend these guy.
We are so happy with Elite Document Solutions. They are very prompt and efficient. Thanks for taking care of us!
We are so happy with the customer service, support, and products of Elite Document Solutions. This is a local business that cares about customer satisfaction. Their support team is amazing. They are extremely helpful in fitting the right product to our business. I would not go anywhere else!
Elite Document Solutions is a very professional and fast acting company.Always quick to service my machines, Brad is normally waiting outside before we open to fix any issues we may have. Definitely a wise choice when deciding to purchase or lease copy machines. Earl is always eager to greet you with a friendly face, needed him just today and he arrived without hesitation.
Earl and his team did a great job finding the right copiers for our company. The team installed the copiers and made sure everyone was trained and felt comfortable before they left. We are very happy with the service we have been provided. I can not recommend Elite Document Solutions enough!
As a Director of Technology, there is a lot to manage. The last thing we want to worry about is managing a service that is suppose to be provided by a partner.At my employer, we create long term partnerships, not vendors. That is just what Elite Document is; a long term partner. Being able to talk directly with the owner, discussing solutions, and implementing. Elite gets the job done!They have an amazing team, they are dedicated, and will create an amazing long term partnership.
Elite Document Solutions is one of our partners that I truly dont have to manage. They handle all of our printing, scanning and copy needs. I never have to worry about running out of toner or dealing with a downed printer. They are always looking for the improvements in our technology taking advantage of the latest business solutions whether its printing, scanning, copying, etc...
Horrendous service. Full of lies. Arrogant owner earl who will argue with you till proven wrong by xerox directly. Stay away !! One of the worst experiences we have had working with a print vendor.
A Copier is a significant purchase for any company, especially a non-profit like us. We secured bids from seven companies before making a decision. Elite stood head and shoulders above the others. All the reference checks raved about the machines, the service and the team. From the first conversation through installation this has never felt like we were being sold a machine. Earl, the president of Elite, and his team worked to find a high quality solution that met our needs and was within our budget. The Keyocera TaskAlfa 3252ci is simply amazing. Absolutely thrilled with our new copier and the team at Elite Document Solutions. Looking forward to many years with the Elite team.