They took amazing care of me! Oscar walked me through the whole process and gave me some excellent advise on how to raise my credit. Lindsey and Rodrigo were super sweet as well. I highly suggest this place. They find you exactly what youre looking for with no pressure!
Just financed a 2012 Chrysler 200- Chris was extremely helpful and kind. Great prices and very flexible. I absolutely loved how they did business, we will be back
Very friendly, professional, and helpful. Good prices. Nice atmosphere. Would definitely buy from them again.
Just bought my first car here, the process was fast and the employees really helped me understand everything. Everyone is very friendly, will definitely be referring others!
Bought a 4Runner from Best Auto and the service seemed to be great but the only thingc they told me about the 4Runner is that they got it from auction, not that it was an out of state vehicle with rust issues. Now Im battling that as I try to install new suspension components. Wouldnt have bought it if I knew it had the rust it does. Those a just samples of the rust
Angel was an awesome salesman. Got everything setup force and got a nice trucks! Would recommend!!
I just got my second car from here. Angel went out of his way to get us into what we wanted. In the end Chris and Angel both at the Glendale location are making my experience with used cars an awesome & non stressful process.
Im gonna POST AGAIN. IVE HAD MY 2013 DODGE JOURNEY a year now. ONLY DROVE TO WORK AND BACK. AND TOOK A COUPLE DRIVES UP NORTH TO PAYSON SO FAR IVE REPLACED.THERMOSTAT, OIL/COOLANT FILTER HOUSE,COOLANT TEMP SENSOR, RADIATOR, RADIATOR FANS, WATER PUMP, BATTERY, ALTERNATOR. I WORK ON CARS AND THIS CAR WAS DEF A LEMON. Place needs to be closed down.
I just bought a car from best auto the people were very friendly and Carlos was so helpful.. I recommend best auto for a car
Best experience I’ve been searching for a car for a while I came here and they help me get my first car ever I am so excited I never imagined that I would ever get a car under my name and they help me so much I’m so grateful I recommend this place 100% if you need a car they will work with you and they work with me and I’m so excited with my brand new car
The guys here at bestauto were very helpful and patient! I recommend them to anyone!!
I just want to say that if you are in need of a vehicle I would HIGHLY recommend you stop by here at Best Auto first. This Glendale location specifically! Pilar, Milo, Luis & Chris are some real good genuine people who really are willing to go out of their ways to make sure you’re well taken care of I don’t ever write reviews... I had to after my swell experience here because of them! GOD BLESS
I ended up witha lemon car here! I hate the car and they lied to me let alone gave me the run arounds and stuck with payment smh worse place ever! Dont buy there cars here! so annoying!
The sales people a great but the finance person is totally rude just letting owner knowwe got or car somewere else loosing clients😏
Everyone here is amazing. they really work with you to get the car you want. loved my experience here. would definitely recommend them to anyone looking for a car who has bad credit
Awesome people they help me out in my time of need.
Thought it was a buy here pay here dealership that didn’t run credit but they do. The bad part is that when I asked the sales representative Carlos why he needed to run my credit he lied and said ALL buy here pay here dealerships run credit regardless if they tell you or not. Then he said it’s required by law. Be careful
Ill give no stars at all. I regret purshasing a vehicle with Best Buy Auto. I bought junk (a lemon ride). Theres numerous issues with our vehicle we got. Bad car dealership. They dont care for your safety all they want is your money.
Theyre very helpful very understanding and they were able to get it done in a quick the manner everybody was super nice and very helpful show me multiple cars made a great price I feel like I made a great deal here
Couldnt get a loan through any other place, these guys took care of me. Highly recommend
Very good deal on the car that I wanted
Best auto is the best place to go!(pun intended) I have bought two cars from them and will definitely keep my business these guys go above and beyond to help me out to get the best deal I can! They are amazing and definitely recommend them to all my family and friends if they need a good quality used car!!!
Thank you to Angel at Best Auto! He helped us get into a vehicle today. Best service here, I highly recommend!!
Best Auto made buying my first car a really great experience! All the Employees were super helpful and able to find answers to all my questions. They had a big variety of cars to choose from that fit my budget. The process was super easy and simple I got my car the same day! 10/10 would recommend to my friends and family.
The staff were very nice and provided excellent service and communication. I would recommend coming here to purchase a car!
Alex from best Auto has been the most patient with me and making sure my vehicle gets fixed in a timely matter, he has went above and beyond to try and help in any which way he can. Every question gets answered and has the up most respect thank you Alex for your help and for being so patient
Angel was so helpful and worked with me to get a car that suited my needs. Even with no credit, I was able to get financed and into my first car!
Their 2010 Toyota Sequoia SR5 is listed in their website & AutoTraders.com as No Accidents. I know a Clean Title might still have had structural damage accidents. I called them & they confirmed No Accidents. I spent the money for a detailed CarFax. There were 2 damage reports. The most recent damage report from 4mos earlier said Structural damage disclosed by seller based on results of a visual inspection. Vehicle sold. Then the next line, CarFax says Dealer took title of this vehicle. The Carfax shows proof that the prior owner disclosed to Best Auto that there was an accident with structural damage. Best Auto gave me false information and falsely advertised it.
We were in desperate need for a family car but werent looking for a soccer mom mini van. A friend had recommended this place to us. As soon as we walked in we were greeted by Omar who seemed to be one of their technicians but was very informative and seemed to know their inventory very well. We mentioned what we were looking for and he gave us a few options. He mentioned a jeep commander 2007 4x4 with 4.7 engine leather seats, moon roof and 2 sun roofs for the back passengers. They had just gotten in but wouldnt be ready until another week. We needed it in the next couple of days since we were looking to go out of town. Omar then introduced us to some guy George to see if theres any way to get it ready any sooner. Right away we filled out an application and helped us get approved. Something that seemed was going to take longer only took 3 days and we were on our way in our new Jeep. Would definitely recommend this place and Im glad this place was recommended to us. Had bad experiences with other small dealerships selling vehicles that had been tampered with. Only problem was the stereo was jammed but as soon as we got back from our trip Best Auto got it fixed at no additional cost. Will definitely be coming back here.
Very helpful and they work with you. Employees are nice and if you need to buy a car this is the best place to go!
I have to say the guys down here are amazing tyey have helped us in every way possibly and Angle down tgere took great care of us and hooked it up didnt let us leave with out the best deal..
The service was excellent the selection of cars was great very nicely maintained and the staff were super friendly and helpfull getting me into my new vehicle
If I could leave zero stars, I would. The man was very rude- wouldn’t even let us look to see there inventory before asking us all our information. Says they work to repair credit etc- doesn’t seem like it. Said he wouldn’t help and walked away. Lady there also didn’t speak English and had to keep walking away to ask something. Disappointed, as it didn’t live up to the reviews.
Amazing service! My wife and I were so grateful with the assistance we receive. I cant speak enough about how appreciative we are with everyone here at this location. So friendly and understanding!
Im very pleased with Best Auto. They were very helpful and allowed me to drive off in the vehicle that I wanted. They were able to accommodate my past mistakes! Grateful and appreciative, very much! Ill definitely be back and recommend Best Auto to family and friends.
There customer service is excellent, if you’re looking to find a nice priced vehicle with great value I highly recommend going to Best auto!
Best deal and great customer care, I bought my chevy cruze here, it was good but recently I noticed oil leak Im disappointed 😞
So! I was immediately greeted by Antonio he got us right into the cold ac to talk about what I was looking for, within a few min we were looking at a few vehicles and then test drove the car I ended up buying 💕Everyone was friendly and so very helpful I was at Ease from start to finish!! He even drove my old car all the way back to Phoenix so I wouldn’t have to make two tripsBeing a single mom with only one other family member out here Well that meant so much!Thank you staff at Best Auto
The staff so professional doing their jobs with a great care
Everyone was very curious! Nice people! They had me in and out within one and a half hours. Luis was very nice. Melvin was great to! They got me a very low interest rate so awesome! Id recommend best auto at 51st Ave and Glendale ti anyone.
Great help, low price and excellent down payment employees will work with you and help you with great assistance. Thanks again
I was looking for a particular vehicle and Low and BeholdI found it on their website! 51st ave and Glendale ....Saleswoman Pilar and all Management and financial Team really helped me Out knowing my credit situation...Low Down payment And Low monthly Paynent....I Strongly Recommend Visiting Their website And Even Financing From Them...3 THUMBS UP!!!!!
Thank you best offer help me secure my future getting back on the road yeah
Carlos is the best and should be manager luis the manager is unprofessional and childish I bought a car with issues that he refuses to fix.Update- talked to Jeb and he was very understanding. He made me an appointment to get my car fixed.
After 2 weeks of searing (my credit is bad) this was by far the best place to come!!! Painless honest and low down payment. My monthly payments ARE in my prince well under $400 and were by far THE BEST MONTHLY PAYMENTS with bad credit this far!! I came with a headache and thanks to Julio I left with a reasonable car. I highly recommend!! I am in love with my 2011 Malibu thanks guys !!! COME HERE ONLY !
Best place to buy your car hands down. will recommend many to come here! Low prices for the best selection of cars. Incredible.
After weeks of searching for a vehicle online and reading tons and tons of reviews i found this place BEST AUTO AZ. After 2 days of looking threw there inventory we found the 2015 Scion XB and fell in love with it. Called and spoke to a wonderful guy named Anthony who told us to head to the Glendale location and speak with Palars she was a recommendation from him. We got there and test drove it... We signed paperwork and walked away with the keys.I have had many issues with smaller used car dealerships but this place was great. They were very friendly and did not waste any time. Chris who crunched the numbers was amazing with getting us affordable monthly payments.. Couldnt be more happy with the outcome with Best Auto. If i could give you more rating stars i would in a heartbeat, 5 stars for each person who we had the pleasure of working with today.Thank you so much... New beginnings start now 😁😁😁
Great customer service! Julio helped us with everything today my credit wasnt good enough but Julio went out of his way just to help us! Got our new car today because of him! Would recommend 100% to friends and family! Thank You Best Auto!
My husband and I bought a SUV at Best Auto about 2 weeks ago. The SUV we wanted to test drive was up on the ramp. The battery was dead and our salesman had to jump it to get it started. I said I was concerned about the dead battery and our salesman Louis Cano assured me that he would replace the battery with a NEW one. His words not mine, he said NEW! We bought the SUV and I asked everyone there to make sure the battery was replaced with a new one before we left. All assured me that it was. About 4 days later, on a Sunday, I was getting ready to leave my house and the battery was dead. And of course there closed. So road assistance came jumped the battery and said not to shut off the car. The battery is shot. I bought a battery at Auto Zone, it has the VIN # on the receipt to prove it belongs to my car. I have it installed across the street. Almost $200 down the drain for a battery that was supposed to be new. The sticker on it by the way said 4/18. They lied! Next day they were open I took receipts in for reimbursement. I was told all there cars have refurbished batteries. WHAT? Either a car battery is good or not. Im not a dumb woman, I know my vehicles pretty good. I hate being screwed over. I was refused my refund. Stay away from this joke of a dealership. They will treat you good until they get your money in their hands. After that they will treat you like your a nobody and a liar.
I would like to thank Julio and Oscar for being so helpful and patient with us. Weve been trying to get a vehicle for a while and finally, we were able to get one! I do recommend Best Auto. They welcome you and put you at ease, absolutely 100% appreciated. Thank you again, guys.
I went into Best Auto. They were such awesome people. They helped me out so much and got a nice vehicle from them. Great great customer service. Best car dealer ship. Thank you Best Auto.
Place was great. Wonderful personalities .very helpful. Highly recommend for anyone who wants to get a car on a budget.
We had a great experience. We set out to look for a reliable vehicle and we found one here. Their customer service was excellent. Thank you Julio and Rudy!
Carlos was amazing! He got me into an SUV after being turned down from 5 other dealers. It wasnt an all day process and I am very pleased with his excellent customer service. Thanks again!
Julio and Rudy are AMAZING sales representatives! They made my experience truly hassle-free and made me feel valued as a customer. I STRONGLY recommend buying a vehicle from these professional gentlemen!
Thanks Best auto on glendale and 51st Ave. My first time buying a car and they did anything possible to help me out. I didnt know what to expect. Shout out to Antonio for going above and beyond aswell. I definitely recommend this place.
Worked out a good deal with us & also helped get quotes for insurance. The staff was very helpful, professional & courteous.
I highly recommend this dealership! Great customer service, Julio was awesome with finding the best car for me. Low down payments and the process was super fast. I was off the lot in no time !! My monthly payments are little to Nothing ☺️
My experience here was very good, I really appreciate all the help you guys gave me. I recommend this place to any body that is looking for a vehicle, call ask for Julio. Thank you guys.
It was a great experience. All the staff helped me to get into a great car within my budget and i am so happy. My credit is not the best and they made it work and i am thankful for that.
Came in after looking for a vehicle all day and we were able to find a car that worked for us! They helped us get our payments down to what we were looking to spend and did everything they could to meet our needs. Definitely recommend
Pilar and cano were great with the service and it was quick and easy
I am very pleased with the customer service! I am walking away today with a beautiful van to fit my whole family at a price I can afford! Staff is very helpful and friendly!
I never thought in a million years with my credit that I would be able to afford a 2003 Buick lacrosse they made my dream car become my reality and now Im driving around town with my sun roof down music blasting and its all because of the people at best auto Ive been suggesting that ALL of my family and friends go there to get their car the customer service is phenomenal. They treated me and my child like family. During the process of signing the paper workI kept telling my son to leave things alone sit still and to be quiet and it warmed my heart when the man told me to leave him alone hes just being a child and its nothing in this office that he can mess up the man then gave my son something to write and draw on while I focused on my paperwork. Louis is incredible. With any issue that I had Louis made it his business to help me out and get right on top of it. Im so happy that I picked best auto for my vehicle. I made a great choice with them. Getting a new car is already stressful best auto takes less stress off of you. Im truly pleased.
Very friendly and helpful staff
David, George and Paul are great folks to work with! Highly recommend them for your next vehicle purchase or Trade-In.
Very respectful and nice car lot the guy that helped me was Martin very down to earth. Thank you for helping me with my new purchase. New SUV for my new newborn..
I had a wonderful experience with them here at best auto . They really made the experience best I had . & I would recommend them to anyone looking for a car .
The sales manager Louis and sales rep Oscar were very nice and worked with me. They made sure I was satisfied with the car I chose. I had an issue with my tire and they fixed it immediately without any issues.
This was the best car dealership I have ever been to. Julio was the best at providing excellent service & the whole staff is supper friendly. 10/10 would recommend & always ask for Julio for the best deals!
Helped get me into a car and helped with the whole process. Very friendly very helpful.. would definitely recommend this place to anyone
This place is a joke! I Would give it a zero but it wouldnt let me. Financed me then pulled it the next day. Was told they refunded my down payment and they never did. I had to call them when I didnt receive my refund and go back up there. I received my refund 10 days later. Then, I asked for a simple letter stating I never took ownership and was told there was no file that I ever attempted to purchase a car and corporate wont allow any letters to be written like I said what a joke.
People like lies, putting this company right. of best car. when in reality they sell ruined cars. I say this because I bought my first car there and they know that I got the bad transmission and a big oil dump. I claimed them for at least two months. They told me it was nothing. That some sensor. They only make you endure time. for the end of the guarantee they give. And now that $ 1500 to repair it. I would really like that those who want to buy a car do not attach it there. bad service. liars selling things that dont work. irresponsible
I recommend this place.. carlos was awesome in helping me and answering all my questions.After 6 months i when in for a trade in a Antonio was great they helped me with all the questions i had and i left with a newer car and happy. Thank you
The service was good I got a great car.Ask for Antonio he really helped fit my budget and find a good car.
Had a fantastic experience with juilo.i bought a mustang GT he worked so hard to get me in the car. I would recommend to anyone with credit issues to come here they will help you and you get a great car. Thanks guys
Great people and awesome customer service
Best auto team is awesome ! Great customers service and excellent prices. Oscar assisted me and him a and his manager gave me a great deal! Very happy with my purchase and will definitely recommend this place.
We just bought our second car from them and couldnt be happier! From great rates to being extremely flexible with us, they got customers for life!
Best place to buy a car great prices great down payment cheap monthly payments and the best service i ever had thank you best auto
My experience was so amazing. I was pleased with the service my salesman gave me. I would definitely recommend this place to my friends and family.
I am a first time buyer. I was getting frustrated with the process. On a whim I pull into this establishment. What a breath of fresh air! I want to thank Eric for being so easy to talk to and helping me navigate buying for the first time. You are outstanding Eric! Thank you to the entire staff that was involved. Much appreciated.
Was looking for a vehicle but no one came out and greeted me. And most of the trucks there look like they had a bad paint job to make them look nice and hide the imperfections. And Im sorry but at least paint them better and tape it. Instead of having overspray. But no thanks you wont have my business.
Don’t bring your hard earned money here the staff lie and don’t even know how to cover their lies they give a warranty but don’t fix nothing they promised and give you the run around between the Glendale location and the one in central they say if you recommend somebody you get $150 and then give you the runaround when you ask for it. Don’t waste your time or money here and also they ask you to give them a good review here for $$ and don’t even respect that
Overall it was a good experience buying a car from there. I was in and out in quick for purchasing a car. Jackie was cool. She was honest and didnt pressure me. Thats why I decided to buy. I would definitely buy from them again. They gave me a really good deal. I know because I use to sell cars and they did me right. Thanks Jackie.
Best service. Was quick easy and hassle free. Love my new Chevy. Thank you Eric you were so helpful with everything and Luis was a pro. You guys truly blew me away
I came in today I was welcome by Luis he was very nice and also very professional ! Every question I asked he knew the answer. The staff was very helpful as well. I recommend this company to anybody that is in need of a reliable vehicle !!! They work together as a team an that was so good to see.
I bought a vehicle here in Glendale and the car came issues and I took it back to within the 500 miles warranty three times and the mechanic never fixed the issue. The mechanic they have in central London is a joke. Don’t buy cars in Glendale location, the manager Luis is a liar and rude. I asked the Luis guy when the car got an oil change he didn’t know. He gave me an attitude (short man syndrome) The cars they have are lemon cars which they quick fix until the car is sold. I went to see the same guy Luis and refused to exchange the car because I was late with a payment, oh yes I am going to be trying to pay an issue you fail to fix over a year. I have all the proof to file a lemon law complaint as well. I will file a complaint to the BBB.
Great Customer Service! Eli and Arturo made me feel like family. I recommend this location to everyone I know. I am so happy we decided to stop by and take a look at their vehicles. I love my SUV! Thank you very much.
I recommend Best Auto! When you think you cant get a vehicle they make it happen!Thank you everyone for all the support and guidance I am very happy with my new truck!
Just purchased a car from here! The staff is very friendly and willing to help no matter what your credit status is! Definitely will come back for more vehicles here! Thank you for all your help and my new vehicle!! 10/10
Great service!! They were able to work with me even with not so good credit. They set me up with insurance right there and was very pleasant. Not aggressive and very helpful in finding me the right car. Would recommend this place to everyone!!
My boyfriend Bret Zick always experience Great customer service! St the Glendale location sales manager Chris is always eager to help what a great place to do business. As this will be our 2nd purchase.😄
I purchased a car from BestAuto and the salesman Carlos was great! I drove off the lot in a 2013 Chevy Cruze with low monthly payments and I love it... Two days later they got my car purchased price lowered and my monthly payments as well... Looking for a nice affordable vehicle go see Carlos 5017 W Glendale Ave and he’ll hook you up! Thanks Carlos and Best Buy Auto!!!