Ok, Iβve been monitoring the market of pre-owned AR cars for sometime (almost a year π) and it is hard to find the right one without the seeing it in person. When we had a chance to be in LA area, we came to Ellis Dealership. Huge selection of Alfa Romeo & Fiat cars π At first couldnβt decide which one is better AR Stelvio or AR Giuliaβ¦ Angelo, wonderful Adviser at the dealership was very helpful and knowledgeable and we did test drive on both carsβ¦ also I had a specific list of things I wanted (pre-owned, possibly certified, 1-3 years old and specific color combination inside and outside, no sport seatsβ¦), and this βunicornβ was in stock and ready to go! Transaction was very smooth and signing all the documents with Financial Director was easy and simple. Thank you guys again! Love my new ride π
Angelo is excellent at what he does. He made the process smooth and easy. I will recommend him to my friends and family.
Oscar Sanchez was fantastic, made everything possible, easy, fast, friendly. Every car dealer should be as delightful. Thank you and my car is great
I was shopping for a new SUV and really loved the look of the Stelvio. I had very specific wants in mind, color in n out, packages, etc. I checked with dealerships from Newport Beach to Santa Barbara and Glendale Alfa by far had the best inventory. I really though I would have to special order the vehicle to get what I wanted, but this dealership has the best outfitted Stelvios. Amazingly they had what I wanted, the only dealership to have it. Oscar helped me out, answered all my questions, made the process simple and comfortable and I got a deal Iβm quite happy with.So, if you are in the market for an Alfa save yourself some time and hassle and choose Alfa Romeo of Glendale.
Competitive pricing without a ton of games, online quoting was quick and easy. Oscar S. made the experience a breeze.
Very unresponsive and unhelpful. I came in, saw a vehicle I liked and got all the numbers for my purchase and wanted to do a test drive but the answer was no. I was only allowed to test drive after I signed a contract.... Whats the point of a test drive if your basically driving what you already would own at that point. Makes no sense.THIS PLACE IS A SCAM.Go to another dealership period.
From start to finish, the purchase of my Fiat was smooth and easy. Angelo was awesome, and helped throughout. I highly recommend purchasing a car here!
Excellent Experience at the Alfa Romero Glendale Dealership. Everyone was Amazing! No pressure, easy experience and patience. Oscar Sanchez, Camilo Management and the Finance Department, WOW, what a great team. Top notch customer service. I will definitely continue to be loyal and go back.Thanks Oscar, you made it happen!
Outstanding customer service from the salesman Camilo to the Sales Manager Jesus, simply a joy to lease from Alfa Romeo Glendale......worth the long drive for sure.
Glendale Alfa Romero made buying a car so easy and pleasant. Oscar was a great help and very patient with our hundred and one questions. I highly recommend Alfa Romero in Glendale to anyone looking to purchase a new car, ask for Oscar, he is the best!
Beware ! This place does not allow test drives unless you agree on number aka agree to buy the car!!! Extremely poor experience. Donβt waste your time! ! It was an β 80βs used car salesβ experience from the moment we walked in! Better go to the dealership in Santa Monica.
Angelo helped us find a perfect family car! Super helpful and straightforward. Never had such a great experience with a car dealership. Usually we get dealers who give us the runaround or try to up their prices once we arrive. Not here! Friendly, honest, full of integrity, overall awesome experience!
JonathanΒ Zaragoza was the best. Straight shooter, very patient, and goes the extra mile. They made it very easy, did the deal on the phone and then they delivered it and took away the lease end car. Highly recommended.
Had a lovely experience at Alfa Romeo Glendale, all the Ellis employees are professional, kind and helpful. A big thank you to Oscar and Angelo for all their help!
Had a great experience leasing my new Giulia. I drove from over an hour away because of the lease offer Jimmy, the Sales Manager gave me.Also, shout out to the finance manager, Bong for doing my paperwork and getting me a great deal on my maintenance plan!So happy my friend told me about Alfa Romeo in Glendale!
Glendale/Ellis Family Alpha Romeo and Fiat hasa great team of sales personnel. They are friendly, professional and knowledgeable, without being highpressure sales people. I love my new Alpha Romeo Stelvio Ti-Sport is fun and beautiful to drive and to look at. I test drove Audi, BMW, Jaguar and Mercedes. All are great cars but I feel like I got everything from great driving performance, luxury and great style in a fabulous Italian designed package.
This was the easiest dealership I have worked with. I was in and out in 2 hours. Oscar was efficient but also made sure that everything was covered at the best price in town. Iβd recommended anyone to go see Oscar
Sales personnel was very knowledgeable, courteous and a pleasure to work with. The car.speaks for itself. Overall great experience. Highly recommend. Completely satisfied
Most pleasant experience, thanks to Oscar Sanchez and management. Professional, straightforward with numbers and very accommodating. Loving the new ride and highly recommend this dealership!
We leased a 2020 Stelvio recently. Our salesperson, Oscar, made the test drive and negotiation easy. Finance manager Bong was friendly and efficient. Overall, this was one of the most pain-free car transactions Iβve ever had. Thanks to the Alfa of Glendale staff.
Had to turn in my Fiat 124 Spider lease and decided to set up an appointment here at Glendale Alpha Romeo w/ Camilo. He me find the car I was looking for and the dealership worked with me on payment and the swap of my current Fiat 124 lease to a new 2019 Alpha Romeo Giulia. Fastest vehicle transaction ever which is much appreciated!
This place is JOKE. They do not allow test drives of cars unless you agree on the price/buy the car before. Completely unpleasant staff as well. What a hustler bussiness model....Dont waste your time going there. Go to Alfa Romeo in Santa Monica or Van Nuys, much better experience! Good luck everyone.
Glendale made car buying so much easier and downright enjoyable! Originally, I went to Van Nuys (Do not go to Van Nuys!!!!! I repeat do not go to Van Nuys!!!!) And what a mistake that was. I wasted four hours of my life there and finally had to walk away. I called Glendale and connected with the sales representative, Oscar. I go straight over to Glendale and meet Oscar. I was honest with him that I was frustrated, starving (hadnt had a chance to eat), and already knew the car I wanted...just needed someone to work the numbers with. Oscar was amazing! He offered up his lunch, got me cold bottles of water, and had me relaxing in the AC showroom while he got the car ready for me to test drive. He was kind from the moment I walked onto the lot. And working with him even when talking numbers was comprehensive and he made sure he did right by me as a first time buyer. Next time Im on the market for a car, this is where Im going! Its a family run dealership and they treat you like family! Definitely recommend!!!
Not military friendly. Does not care for interested buyers. Never thought a dealership would turn down a sales opportunity for someone with a pre-approved loan. I do not recommend you waste your time with this dealership.
Wonβt do out of state purchases unless you have cash and wasted tremendous amounts of my time.
Horrible and lackluster customer service. Showed no interest in selling cars to Military members and were completely unresponsive on multiple occasions. I am appalled and will never do business here and recommend you dont either.
Had a great experience - would highly recommend to anybody that wants to drive a superior vehicle.
Very professional and friendly staff. No pressure when shopping for a vehicle and they were very thorough with answers and and questions I had after my purchase (lease). Very happy with their selection and service!
I preplanned my visit with Oscar Sanchez. Everything was smooth, I was out of there in no time.
Wastes enormous amounts of time. Doesnt do business with out of state. Doesnt state this until everything is completed to purchase the vehicle. Refuses to answer multiple contact attempts over a week. Horrible sales team.
Excellent dealership. Jimmie and his team were very straightforward, transparent, and easy to deal with. Reaching a deal was very easy. They put their best foot forward to begin the process and it made everything else go very quickly. A pleasure to deal with them. They also have a lot of inventory which makes substitutions very easy.
Great service, great customer service, fast and efficient, very helpful .
Doesnt do business with Military or out of state customers. Doesnt state this until everything is completed to purchase the vehicle. Wastes enormous amounts of time. Stay away.
I had a wonderful experience with the team at Alfa Romeo of Glendale! Brandon was extremely friendly and informative, as was Sami who also worked incredibly efficiently, and Dan was very thoughtful and made sure that all my needs were met. Overall I was very pleased with the experience and would highly recommend Alfa Romeo of Glendale :)
Terrible slow service. Do not in a million years recommend their services.
STAY AWAY FROM THIS DELAER!Try to lease a Giulia in 2018, (give them right away $3000 as a downpayment) they said lease approved can pick up the car at anytime. A couple of days later I call them to arrange an appointment to pick the car up they said they cant give me the car, lease has been canceled, (business owner credit score 800+). After arguing over the phone they said they can give me the car but I have to pay a higher monthly price. NOW I UNDERSTAND THEIR GAME!!Went to Ellis Alfa Romeo in San Diego, still driving the car an I love IT.I think FCA should really consider to pull the plug to this dealer, theyve been really unprofessional.
Service center is slow and thereβs no rental car during covid
Used slimeball tactics on me. Made a deal over the web before I arrived. They tried to reneg two times and one of these times was after I signed all the papers! Reneging after I sign the papers is a special kind of time waste and feeling of disappointment. Besides this, their operation not only acts like a used car dealership but also is the size and has the facilities of one also. Id stay away and personally wouldnt do business here again under any circumstance.
Have bought two cars here. They made it easy and Dan is excellent.
Great buying experience and good price. Maya was very easy to deal with.
Very patuent are the staffs.