We just had LVT installed in our house. Johnson Carpet One gave us a great price. Our salesman Francisco was awesome. Very patient and helpful from beginning to end. Entire staff was very friendly. Our floors are beautiful! Highly recommend!

My husband and I werent quite sure what flooring to select. We knew what we didnt want, which was laminate. The house we had previously had laminate and it was not a good option for us. Greg showed us different options and explained the differences. He graciously took time and showed us so much. The installation crew that came out was super amazing! They made it look so easy! They cleaned up the mess and answered all my questions. I cant say enough about how happy we are with the results! Thank you!

The experience from beginning to end was great. Good and fair prices and the installation was crew was on time and extremely professional. They did a great job of setting up, installing, and cleaning up. They had over 1000 sqft completed in one day. That’s removing old flooring and installing new. I highly recommend them for any flooring need.

Thanks to Francisco Navarro and the whole Johnson Carpet One crew for getting our job done right! They were so helpful with advice about how we should handle certain situations that we found as the project was unfolding. Franciscos crew led by Geronimo Ponce, assisted in tackling tough subflooring issues as well as tedious plumbing tweaks that were required to get our project done right! They were always honest AND the crew worked quickly, quietly, and neatly as they made our house like a new home.We couldnt be more pleased with the sales, installation, and customer service. However, the price was the icing on the cake- they came in literally THOUSANDS less than our other two quotes. Francisco was able to get us a highly rated product- Coretec Pro Series Plus flooring- that has a great warranty, is durable, and is scratch and dent resistant. The flooring we chose was the Duxbury Oak and it looks great with our freshly painted walls (in Repose Grey) and our brushed nickel trim. It also compliments the other wood and trim in our house.Everyone love the look and feel of the LVP and my wife will enjoy the ease of cleaning and dusting. We had engineered hardwood and carpet throughout the house and vinyl in the bathroom. We installed the Coretec LVP throughout the entire downstairs of the house- bathrooms, kitchen, and laundry room included. It will withstand water, wear, and high traffic from kids, friends, and our dog Chewie.Our house is now ready for what the future holds as the kids get older and our family continues to grow. Now we need some beautiful rugs! Francisco- well be in touch! I know that youre the man that can help us get it done right!Blessings,Daniel and Jennifer Baynes

We contacted Johnson Carpet One Floor & Home after we need the gaps in our laminate flooring fixed that was installed in our home in 2017. John came out said he could have guys fix it for $150. They advised us to leave the tape on for few days I left it on for five. The next day the floor was separating again. I texted John the guys came out again. Two weeks everything is coming undone in a different area. My husband called him he said he would forward him the contactors number. Its been a month we have seen or heard from anyone. We could have done a better job ourselves putting glue down.

My wife and I have been very pleased working with Johnson Carpet One. We received helpful advice in selecting our flooring and all the staff was professional and patient. The installation crew was skillful, quick and clean. I’m very satisfied!

I have used Johnson Carpet One Floor for my personal home and often recommended them to my clients! Francisco is my go to guy for the best customer service!

Working with Francisco and the team has been wonderful! They were quick, polite and so helpful through the entire process. Never mind the fact that our floors look great!! We will definitely be working with them again!

I was a real estate agent for years and I would often have to get multiple estimates for my clients who were replacing flooring. Johnson consistently was the best option. So when it came time to replace my own flooring, I walked into Johnson confident that I would get a solid deal with great customer service. Gregory assisted me with patient and professionalism during every visit and I ended up extremely happy with the product I ended up purchasing from them. Their installation cost was also cheaper than Lowes or any independent contractor that I had priced. My floors look great!On a side note, I had mentioned to Greg that my fiance was recently in a car accident and he asked if she, or he was ok. I know from experience that it is rare in Goldsboro NC to find a business that considers the fact that their customer base is diverse and not automatically make assumptions on who they are helping. It was a very small detail that I greatly appreciated as a LGBT customer. Awesome job Greg - Johnson Carpet is highly recommended!

John Morris pushes to get done whatever is necessary to complete a purchase to install transaction! He goes the extra mile to accomplish the goal. Their installers are very hard working men that have a impressive work ethic. Attention to detail along with a business that follows through with what they say they will do, is impressive and appreciated!

Love the new area rug! Great selections and customer service!

From the time we entered the store until the floors were completely installed, we could not have been more pleased. Customer service was top notch and attention to detail by the installers was unbelievable. I would definitely use them for any future projects.

Johnsons Carpet One is the best place in Goldsoro for your flooring and decorating needs. Great people!! I wouldnt shop anywhere else.

Johnson Carpet One is the only place we would purchase our flooring from! Joe Johnson, Greg and all the staff are the best. Joe and Greg gave us lots of information on different flooring and helped us choose the best for the money. My floors are beautiful! The guys that installed the floors did an excellent job and were very professional and friendly. They also have beautiful decorative items in the store. The Johnsons are a good Christian family and they are good friends!

Excellent company to work with and great customer service. We picked out the flooring and were given an install date. The sales rep was very knowledgeable and helpful in product selection. Great pricing on material and installation. The installation crew were all very professional and cleaned up as they went. At the completion of the job we had a walk through to make sure we were satisfied. I would recommend Johnson Carpet One for your next remodel and installation. 110% satisfied!

Very knowledgeable people. Mr. Navarro was extremely helpful and assisted us in getting great carpet and worked within our budget. The installation crew was right on time and worked quickly. Seemed like it was installed in no time. Highly recommend Johnson One, great people and service, what else do you need.

We worked from out of town with Francisco to have new carpet installed in our house. He was very professional and easy to work with even from such a long distance.

Joe Johnson was so patient and helpful in showing me different floor options. He helped me with lots of samples to take home and try before ultimately choosing the perfect luxury vinyl plank for my home. Love that its waterproof! The crew did a great job! Thanks so much!

Great customer service and they helped us pick out the PERFECT rugs!!

We just replaced our kitchen floor and previously our bonus room with new carpet! We are very pleased with the outcome of both floors! The installation crew was very professional and kept the area clean. We would highly recommend Johnson Carpet One Floor & Home! Everyone was very welcoming and knowledgeable about their products. We will definitely be back and recommending you to all of our friends! Thanks again!

We picked out our floor last Monday and one week later it is installed. Customer service was extremely professional, helpful, and friendly. Price was very fair! The installers were excellent and cleaned up behind themselves! I am 110% satisfied and recommend them highly!

When we decided to re-carpet our home we called Johnson Carpet One Floor & Home to talk with local experts. Initially, we did not necessarily intend to hire them for the job. After a couple conversations with their staff, we realized they had a genuine concern for us, were extremely professional, have competitive prices and wanted to be sure we purchased the color, style and quality of carpet that would make us happy. We hired them for our home-improvement project without looking further. The crew was highly professional and did the entire job in a single day. They cleaned up all the debris and hauled away our old carpet. We love the look and feel of our new carpet. We highly recommend Johnson Carpet One Floor & Home to anyone considering flooring needs in the Goldsboro, NC area.

Honest, knowledgeable and competent owner and staff whove installed flooring in over half of our home. Conscientious, capable local folks with quality flooring products and able installers.

Johnson Carpet One is an outstanding, professional, and all around great group of people. Their prices, quality of selection and clean, courteous, on-time installers were a joy to work with, I highly recommend them for all of your flooring needs!

We love the customer service. Joe and Greg are always so helpful and knowledgeable about their products. Once again great job!! Thanks

Replaced a new defective carpet through warranty. Joe kept me up to date throughout the process. Installers moved furniture, replaced carpet and moved furniture back in 2 hours. Great experience!

This company and the people who work there are great. We recently bought flooring from them for our beach house. They were so helpful, knowledgeable, patient, and pricing was great. We had absolutely no problems.Their installers were on time, respectful of us and our house and did a great job. Mr. Johnson and his staff made this such a wonderful experience that i will definitely work with them again. I would highly recommend Johnson Carpet One.

We just replaced the carpet in our bedroom with a laminate floor from Johnson Carpet One. The entire experience couldn’t have been better. The sales staff was knowledgeable and very helpful in finding the perfect solution for us. Installation team was professional, courteous, and completed the job in an outstanding manner. This is the third time we’ve used Johnson Carpet One to meet our flooring needs and we’ve been thrilled with each experience.

Johnson Carpet One Floor & Home helped me to update and redecorate my 30yr old home and I could not be happier. The staff was very friendly and knowledgeable. The work was all completed in a very timely manner. They worked very hard to make sure that everything exceeded my expectations. Thank you, Johnson Carpet One for a job well done.

Staff very knowledgeable, very helpful. Ive always had a good experience!

BEAUTIFUL rugs and home accents.. even better customer service and prices!! The owners and employees of Johnson Carpet One are so kind and willing to help in making decisions about products for your home. Interior designers on site make putting colors and pieces together an ease! Would recommend to anyone building, renovating, or just looking a new look for their home!!!

I have done business with the Johnson Carpet One family for many years. There is no other place I would consider purchasing my flooring and even my home accessories from. Greg, Phyllis, Joe and the rest of the team are great to work with and go above and beyond to make sure you are satisfied with your purchase.

All of my experiences with Johnson Carpet One have been fantastic. The dedication to customer service and unbeatable prices make this store the premier flooring option in Wayne County. I am thankful to have found a place that truly cares about the job they do! 10/10 recommendation.

This is the second time we used Johnson Carpet One for laminate installation. They were great to work with on selecting flooring within our budget and it looks great! The installation crew was very capable and courteous, cleaned up after the installation, and moved the furniture back in place. We definitely recommend Johnson Carpet One if you have flooring needs!

John was very knowledgable. Let him take care of you.

Slow service and, weak operation. A lot of planning problems. Fair prices on some of the flooring materials.

Very friendly and knowledgable. Good selection of products with competitive pricing

Dont do it...... This was NIGHTMARE.....

They did a decent job on the floor tile I guess. However, I absolutely would not recommend any type of vertical tile. I had my shower tile replaced, and the original tile job had to be cut back out because it was buldging so bad that the shower door couldn’t be installed. Once they did the job twice the tile was noticeably wavy. And that brings me to the reason the shower tile was replaced. Maybe it’s my fault for asking if a tile company if they could replace my shower pan. Well they did, and it was horrible, to the point where the leak is worse than before and now my subfloor has to be replaced. Needless to say their response was “we don’t know how the shower pan got ruptured.” Now I’m stuck getting a job done twice. And to my knowledge most shower pan jobs if done right last many many years not two.

Fantastic staff and team installers! Thanks for your help and courtesy at store, phone, and at install!

Best service, product, and price in town!

Smith Chapel UMC Church Mount Olive, ncNew VCT tile installation at our church. Very professional from quote through installation. Highly recommend this firm.

Johnson Carpet One was great until after I signed the contract. Keith came to my house and was great to deal with during the initial measurements. I went later that evening after he worked up an estimate to look at samples, Keith was not in then but the gentleman that helped us actually pick out the products was awesome. He was friendly and knowledgeable. He sent us home with some samples to make our final selections and worked up the pricing estimates with the samples we took home. It wasnt until we were on the way out he told us he was the owner. I went back the next day to book the job. Keith was in and showed him the samples we chose and the pricing that the owner printed out for us, first thing he said was they were wrong, priced too low. After a little lip service from him he honored the quotes. I then showed him a coupon I had from online issued by Carpet One for $100 off purchase of $1,499 or more. My order was just over $5,000. Keith tells me that the store doesnt honor those coupons with no other explanation he started going over the paperwork with me. I guess this franchise chooses not to participate in this particular discount. There was more than a month between my order date and install date but Keith calls a week before install and asks when I am coming to get my shoe molding so I can paint it for the floor install.......I had no clue what he was talking about. Appearently it was my responsibility to go pick up my shoe mold, paint it, and then store it until my install date. This was the first time I was hearing about this, the day before I am leaving for California for a week. Again after some lip service Keith admits he never mentioned this to me and he would make sure this was taken care of. Finally install day comes and the crew shows up on time and they were perfect. Professional, respectful, and hard working. I talk to the foreman and just ask about the soft spot in front of the sink that I mentioned during the initial measurement to Keith and he had not put anything in the notes. Foreman takes a look, its something they dont fix but he tells me who to call and I take care of it. They do all they can around the spot. I let Keith know what is going on and tell him it will be fixed by noon on Saturday. He tells me on Thursday he will call me on Saturday to confirm the job is done so he can relay the message to floor crew to come back, I am still waiting on that call. Luckily the guy that fixed the floor had the foremans number and called him when the job was completed just for professional courtesy. Monday morning comes and Keith finally calls me to tell me the crew will be by sometime to complete the job. I ask what time he says he is not sure because they are working me in around other jobs, I completely understand that. All I asked was for someone to call me when they were on the way to my house since it was my day off I could run errands and not worry about missing the guys, he said he understood and would relay the message to me when they were on the way over, I am still waiting on that call too. Luckily I had returned home in time for the guys to show up ringing the doorbell. I told them I was expecting a call from Keith and they said they hadnt spoken with him since early that morning. They finished the job. In the end my floors look great, both crews who installed were awesome. My customer service during the process was very lacking though. At this point I would probably use another company for flooring needs in the future. I can change my floors again but I cant change the customer service I received originally.

Knowledgeable, courteous, and helpful!

Lots of choices and styles. Good selections.

Great customer service & professional.

Personnel are very helpful and knowledgeable.

Expensive, didnt like floor coverings or management.

Friendly staff.