Kylie was an amazing help for me today I had a hair dilemma over the weekend and needed to hurry up and fix it she went above and beyond to help me get everything I needed and made the situation a lot easier for me I definitely will continue to shop at the Goose Creek location

The lady helped me get all the things I needed to bleach my hair and she was so knowledgeable about hair! Such great customer service, she took her time to get me the things I needed, very happy with my experience!

Very nice young ladies but they know nothing about color. I think there should be at least one person in the store with hair experience since it is a beauty supply store.

Went to this location on Wednesday August 5, 2020 and the two ladies at the register yelled the store was closed at 6:00pm. The store hours clearly stated 10AM-7PM. The sales representatives, one white and the other black continued to count their registers as if I was not at the door and correct about the store hours. I took pics of the store being dark inside, indicating it was closed, and called another Sally’s location where I was told I was correct about the hours for the day and that was the store hours for every location.Not the first time this had happened but it’s getting to be ridiculous when you’ve driven miles away to be turned around by employees who fail to do right with the duties they agreed to at the time of hiring! Good luck going here with these two, but as for me......good riddance✌🏾

Refused to honor their Love it or Return it policy. The dye didnt even show up so I wanted to return it, had the boxes and receipt from the day before. I spoke to 3 people at corporate that dont understand why they are refusing to do it and I have filed a formal complaint. At this point it is the principle and wasting my time. At one point she tried to say its because I got the product at Summerville location not theirs, but the policy states you can return it to any store. Also when I called this store they at first said yes they would, then I mentioned Summerville wouldnt so then she changed he mind and said she wouldnt either. 🤔

I didnt find what I was looking for, but they were so helpful..even looking at their website to see if they carried my item. Great customer service

The employee there was super helpful in advising me what I would need to lighten and color my hair a pastel color. She was very patient with me.

I walked in with the vague knowledge that box dye = bad and walked out with all the supplies and education for dying my hair myself with a gentler product specific to my personal preferences and hair quirks. The lady who helped me was just INCREDIBLE, and helped me find what I needed and understand how it worked even with my absolute novice ignorance on the topic. 11/10 will DEFINITELY be back!!!

The Manager and the whole team here at this sally Beauty are just awesome. They are knowledgeable and helpful and polite. I appreciate them and the products!

They have no public bathrooms, but the selection of hair dye and other beauty accessories is large :)

The store hours are posted online and the door that Sunday’s are to be open at 12pm. I waited along with other customers for 35 minutes and still no one showed up. Change the store hours if the store can not be opened at the correct time, it is very unprofessional.

Came in today with questions on how to correct my hair color. When I walked in the door, the young lady working made an odd/questionable noise as she looked at my hair. She ignored me the entire time my daughter and I were in the store and never asked me once if I needed assistance or help(which I desperately needed as I know nothing about hair coloring products). She however asked literally everyone else. I’ll never come back to this particular Sally ever again. Customer service is a deal breaker in my book.

New store hours state that you are open from 10 a.m. to 7 p.m. on Thursdays. At 12:15 p.m. the store was still not opened. This was also the case the last time I tried to come. If the store is not going to be open you should really change your hours so that people do not drive all the way there only to be disappointed.

Great staff. Very friendly and helpful every time.

They always have what I need. And their very pleasant to deal with.

Great store, really helpful people! Great customer service.

Very nice staff Very helpful in what I needed

This was in my way, Ill go somewhere else next time, wouldnt want to bother anyone.

Not a lot of ethnic hair selections. Over priced

Offers a lot of great options

Clean, and helpfully staff

Awesome employees

To small