When my car was in a hit and run I went online and read reviews for Grand Forks auto repair. I selected Five Star based solely on the reviews from others. Bob and his crew did an excellent job repairing my car.They have sterling customer service and Bob was professional and friendly. Although Bob had to order additional repairs once the back bumper was removed, he still finished repairs quickly and on time. Bob kept me updated via text messages from start to finish regarding all repairs.Their business is super clean, inside and out. When I picked up my car I was impressed thatthey had cleaned and vacuumed the inside and washed the exterior.If you need your car fixed, you absolutely can not go wrong choosing Five Star Collision. Huge thanks to Bob and his professional crew for fixing my car.

Brought our vehicle in for some dent/paint repair and got an estimate in minutes. Bob was professional and got us taken care of in no time at all. The repairs only took 2-3 days and the communication was great. When we came to pick it up it was clean, shiney and detailed. I will spread the word to family and friends and will take our business here again in a heartbeat.Thanks again to all the workers at 5-Star! No hassles, No Headaches!

Not only was 5-Star Collision extremely helpful with getting my car in for repairs, but the staff was great!!! Their facility was one of the cleanest I had ever been in for a car repair shop, so impressed and will definitely use them again!

I unfortunately got two of my van windows shot out over the past weekend. This was the first time something like this has ever happened to me and I was completely overwhelmed by the situation. I contacted 5-Star Collision right away for a replacement quote, which was the best one I had received compared to other shops. From the glass, the labor, and clean up, 5-Star Collision remained true to the quote, as well as provided wonderful costumer service. Bob was very informative, kind, and helpful throughout the entire process of getting my windows replaced. Although what happened wasn’t a great situation and it was very upsetting to experience, Bob and the employees at 5-Star made it into a positive one. I highly recommend this shop if you need a window replacement!!

This is the second time I have had my Jeep in for glass replacement once for side window next for rear window. Service is just top notch and they are very good at what they do. I will always use them for glass or painting. They are very helpful and skilled technicians. Ron

They were really nice, and Bob made sure everything was taken care of. I hope I do not have to, but if necessary I will. Really Excellent work.

I had recently been hit by a vehicle a couple weeks back. Im searching for a place to bring my vehicle I opted for 5-star after referrals from a number of different people. Bob over there was extremely helpful throughout the entire process and made the overall experience with a breeze. I had some work done a couple years ago from a Collision center on the south end of town, and wasnt never happy with how it turned out, even after bringing it back three times, so they could try and fix it. Bob and the crew over there were able to address that issue for me while they worked on the part of the truck that was involved in accident and I could not be happier with the outcome, that additional repair was cheaper than what I had paid to the other business and without question, a way better outcome. Highly recommend.

Great customer service, very fast, and did great work. Bob has great communication and is really nice. Hope I never have to go back, but if I do I definitely will go back here!

Bob and the staff @ 5-Star went out of their way to quickly diagnose & resolve an issue with my Tahoe. Extremely professional and honest workmanship for reasonable cost. Highly recommend!

I called and they got me in that very next morning!! My windshield was done thorough and in a timely manner!! They do such a great job and are so kind!! I highly recommend them!

They gave us a good quote, was on time and even went out of their way to pick my wife up to get her vehicle. I will be taking my project car to them in the near future.

My back window was shattered and they were able to find replacement glass and get it repaired the next day! They even gave me a ride home so I didn’t have to wait there while it was fixed. They were also cheaper than most other places I called. Friendly and professional too.

I have had to use 5 Stars services a few times now and they are incredibly professional and their customer service is second to none. I dont even bother shopping around because I know no one else will do the job as well as the guys at 5 Star!

The folks at 5 Star made my windshield replacement absolutely painless from the initial phone call to driving away completely satisfied. I will be recommending these folks to others.

Very impressed with how quickly these folks got a new windshield ordered & replaced. A day sooner than theyd even estimated which was great. Bob offered advice about the insurance claim to get the body work done as well. It couldnt have gone any better, very much appreciated.

They are always awesome. Would not take my car anywhere else. I recommend them to everyone needing a repair

Bob was very helpful and responsive getting my windshield replaced. Great prices as well!

Great, quick, affordable service! Definitely will go back for all my glass/collision needs.

Bob is friendly and very intelligent. His business is clean, bright, airy and first class. I needed a windshield replaced, instead of having me wait for hours, he dropped me off home and picked me up. I highly recommend 5 Star!

We live in Bismarck ND and our Granddaughter lives in Grand Forks ND.She needed to have her windshield replaced.Not knowing any of these businesses there we took a chance. I spoke with Bob and explained that we needed a windshield but since there was a distance issue wouldve be willing to replace our Granddaughters windshield and if so could I just pay it over the phone. Bob was very kind about it and was very willing to work with me.The windshield was replaced and my granddaughter was treated with great customer service when she dropped it off and picked it up. The job done was great she was very pleased. I would definitely recommend this business to anybody.Thanks Bob we appreciate how easy you made this

5-Stars customer service and responsiveness is beyond reproach! My Jeep has NEVER looked better. The whole crew were more worried about my satisfaction than about getting paid (Especially Bob :)) Having a local business with customer service like this is what makes our community so great! In just one interaction, these guys have LOCKED in a customer for LIFE!! Definitely recommend them!

They always do a good job and they dont mess around.

Expert in their trade. They knew exactly what parts I needed, including all internal parts. When the repair was scheduled, it was completed as scheduled. I know things can change as you get into a project, but they did everything to keep the price as quoted.

Got my side mirror fixed just two days after it was damaged! Great service, will definitely be going back if I ever need to.

Bob was awesome! We had the unfortunate circumstance of a deer hitting our brand new vehicle. We were so disappointed. Bob and his team did a fabulous job. It looks like the day we purchased it. We would definitely recommend Bob and his team at 5 Star Collision!

Friendly, knowledgeable, and very helpful. Easy to recommend a business like this.

Fast friendly and affordable happy with the work hopefully I wont have to use them again but if I do I will for sure

Bob was awesome! He kept us updated on the progress of my car. He is friendly and easy to work with. I got my car back cleaner than when I left it and the work they did on it was top notch!

Did an absolutely fantastic job on my repair. Good as new, and a lifetime warranty to back up their work!

Bob went way beyond the call of duty in helping me get my sons windshield replaced while he was home over Christmas and needed to get back on the road. He found what I needed quickly and did the repair over a holiday weekend! I hope never to need 5-Stars services again, but if I do, Ill be back!

Excellent service from start to finish. When I brought my vehicle to 5-Star for an estimate it was very easy to begin with. I just drove straight up to the drive-in estimator, the staff opened the doors and I was able to bring my vehicle right inside for the estimate. Once the repairs had began, I received daily updates through text and email, showing the progress of my vehicle, which was great. The staff was very friendly and accommodating throughout the entire process. Bob and Craig run a very fine tuned business with knowledgeable and skilled technicians. Hopefully another vehicle collision will not be in my future, but if it does, I will definitely be coming straight back to 5-Star. From this point on, I will only recommend that people get their auto body work done here.

I unfortunately hit a deer on 3/17. Brought it to 5 star on 3/18. My car was ready just 6 days later on 3/24.The staff were very professional & my car looks brand new. They worked very well with my insurance company so that was one less worry, You can’t even tell I hit a deer. I hope to not need 5 star again but if I do, I will definitely bring my vehicle back to them.

Great experience! Quick quote to repair damage. Seamless process working with insurance. They quoted 3-4 days to complete the work. Only took 2 days! Workmanship on the repair was spot on. Will be back for future needs!

They had to replace a lot of the passenger side on my brand new Subaru and it looks like it never was damaged. They did a great job!

I was really expecting this to be more complicated than it ended up being. It cost far less to replace my windshield than I was expecting and they had price matched a different company that my insurance was recommending.They had originally said that they keep it for a day but it ended up being ready after a couple hours which was nice! The guy even carried my car seat for me when I was leaving which seems small but after all the stress of needing the windshield replaced and getting to and from, the small kind gestures make a huge difference. Thank you!

Not sure how they could have done better. Replaced front and rear Windows of my pickup. Easy in easy out.

Absolutely excellent service and quality of workmanship. We highly recommend 5 Star, as they take care of their customers incredibly well. You won’t find a more professional group.

Service was great. It only took a couple of days. They were able to provide a ride to and from 5 Star when I dropped off the car and was ready to pick it up. Very farm environment, very friendly people.

Recently went to 5-Star to have my windshield replaced, paying out of pocket. They were not only professional and efficient, but they were careful to save and re-use a piece of molding that came with the previous windshield. This saved us about $250 from what other places had quoted us. Work looks great, and Ive had no problems so far. Highly recommend.

Five star was wonderful! Easy to work with and very polite! They were willing to work with me so I was a happy customer! Great business! Will return if I ever need more work done on my car!

Good customer service. They did an amazing job fixing a large rock chip on the windshield of my car. It has completely disappeared. Great job!!

Highly recommend! The staff that I spoke with were friendly and helpful. They replaced my windshield and did a great job. I always dread having any work done on my vehicle, but they made it a great experience.

Fair pricing and great service. Theyre awesome and flexible to work around your schedule.

I came to 5 star on the recommendation of a friend. They worked with my insurance and got me in for repairs quickly and kept me up to date on their progress. When I picked up my car they even stayed late on a Friday to allow me get my car for the weekend. Truly fantastic service.

Brought my car in to get my speakers replaced. Service is great and very professional, would highly recommend.

Excellent communication and on-time- thanks Bobby!!

Very fast service, great people and the best prices. As a college student on a college budget I was extremely thankful to discover 5 star collision. Usually you cant get the best service for the best price, but 5 Star really does have the best service for the best price. I will not go anywhere else after being treated so well.

Bob and his team are true professionals. Not only did they give me a great quote to fix my windshield, but had it installed in only a few hours! They saved me $$$ and time, thanks 5-⭐️

The customer service was amazing, they were super friendly and very easy to work with. They kept us updated as things were happening with our vehicle as well as letting us know prices and timelines the same day the car was dropped off. Very fast service and the quality of work is fabulous!! Would definitely recommend them for big or little fixes on your vehicle!!

Fast and friendly service. I definitely would recommend 5 Star.

Bob communicated each step of my repair process. He worked with the insurance company and got my car repaired in a short amount of time.

They have great people working here. I take all my body work to them. They get it done very quickly and it always looks amazing.

I brought my car in to be repaired after a fender bender and they were fantastic! After my estimate they took care of everything, all I had to do was drop my car off. They not only fixed my car, but kept me updated on how long it would be, and kept in contact with the insurance company so I didnt have to worry about it.

Great service! Quick turnaround. Excellent work! 5 Star staff worked seamlessly with my insurance company. I would recommend this company to family and friends!

Definitely not the cheapest place in town, but couldnt be happier with the results. These are the professionals you go to when youtube videos, service manuals, and home tools just arent enough... Also they open pretty early which fits my schedule.

5-Star Collision did an awesome job fixing my mirror. Quick and responsive, would definitely use again and recommend to anyone!

Always a pleasure doing business with Craig and staff! Very professional. There work is always top notch! I highly recommend 5-Star!!! Rob

Bob and the guys at 5 Star are always professional and their work is top quality. I take a lot of pride in my vehicles and I wont take them anywhere other than 5 Star in Grand Forks.

Fantastic customer service and attention to detail! Good pricing without trying to up sell you on everything. Thanks guys

Excellent customer service! Would recommend this shop to anyone needing work done.

I have had them work on my vehicles a couple times and loved the outcome every time. Perfect work and always on time. I recommend them to everyone!

I brought in a small piece from my Classic car to have some damage repaired. They did an excellent job, even though these small projects aren’t a big money maker.

Excellent service, best price, plus they took me to work & then picked me up when it was done. Thanks!

Fast, friendly, great price. The job was done very well and I left satisfied.

Very friendly and helpful. Will use them again.

Brought lots of work here, we can count on them to come through with friendly, honest service and great results. Two thumbs up.

Quick service

Well, I wouldnt and couldnt recommend this place to anyone. I had our car in there in Feb for a deer collision. Thing is we are stationed in Co and left shortly after we got the car back.Issues weve had1. Our car is painted in Reflex Silver and when they painted the hood they did a bad job as the paint looks slightly marbled in appearance like there isnt enough silver paint on there as there are darker patches of almost black showing like that was the base color and not enough paint was applied over it.2. There is some bits of fuzz in the paint here and there.3. The new hood is misaligned at the hinge as it is sitting slightly lower than the top of the fender by the windshield.4. When I went for a test drive I noticed a thunk from the right front wheel area twice when I went over some slight bumps in two different intersections in Grand Forks. It wasnt repeatable but nevertheless it happened. When I took it back there to ask them about it an hour or two later they then took it for a test drive and blamed said thunk on my water bottle that was in the door... I guess that was the best excuse they could think of even though I said No it wasnt that light of a noise and it was coming from the wheel area not the inside. Anyway that was why I took the plastic skid pan off from under the engine to find out what caused the noise. Turns out the technician who installed the fender well liner had hooked it into the front coil spring (instead of going up along the spring the flap went into the spring) so occasionally it would jump from one coil to the next and cause the thunk.5. Our car has a plastic skid pan/plate/tray underneath the engine that is held on by three large torx bolts at the rear and nine smaller screws around the rest of it. When I removed it I found only six screws holding it on in addition to the three bolts, but when I went inspecting the fender well liners I found that they had missing screws as well so after I replaced them I only had ONE screw left.. Needless to say next time I was in town I went back and they found me some mediocre philips head screws that I made fit instead of the oem torx headed ones. FYI everything was there earlier that winter when I installed a block heater and did the last oil change. Also the fender liner parts that bolt to the front underside of the bumper to cover that gap the the skid pan doesnt were all bent up inside of the area instead of bolted down through the skid pan and braces.6. The block heater cord I routed and zip tied was now squished between one of the skid pan mounting screws and the brace. It was only about 1/4 away from getting screwed through by the technician.7. When I picked up the car the first time I opened the hood and noticed that both headlights were missing a mounting bolt! Kind of a big deal when they only have TWO that hold them in and aligned. The technician had to go back to his work area and found them sitting somewhere..8. Said technician didnt tighten the negative battery cable! The wife was trying leave work and the car was completely dead so I had her pop the hood and check out those connections and the cable had worked its way up the post and lost connection. I KNOW this was tight before I took it to the shop as I installed a battery tender pigtail because the car would sometimes sit for a few weeks in ND and Id have a battery maintainer on it.Ill see if I ever get back there if theyd repaint the hood correctly but Im not willing to sit in a hotel for a week while waiting for a hopefully decent job. Maybe theyll pay an actually autobody shop here to do the repaint for them as I found one here that actually does a good job. Also I wrote technician in quotes because this guy did such a careless piss poor job that I dont want any technician can actually puts cars back together to be offended by this guy. To be honest the counter guy did say he was new but that should only mean hed try harder to do a good job during a probation period... guess not in this case.

My car is now a happy car. Thanks, 5-Star!

When it comes to cars I am meticulus, probably overly meticulous, but that is why I have always brought my vehicles to 5-star. Unparalleled attention to detail, exceptional outcomes.

Outstanding service. Excellent windshield repair.

This is the place to go. Craig and Scott are great guys to deal with, quick and accurate quotes, great turn around time, and the repair always comes out perfect!

3 hours to replace windshield 🙂

Prompt service and quality work! Thanks

Quick and easy. Perfect.

Fast, Reliable, and Quality Workmanship. Cant ask for much else.

Great work

Five star collision could have completely taken advantage of me but they didnt they told me I was already fixed and I appreciate them so much for that theres not many honest people yet alone mechanical people left out there but five star collision is one of them

They did it right and it didnt take long! Ill be back.

Done sooner than expected,beautiful job!

Awesome service.

Awesome employees and excellent service!

Great service and work.

Excellent work in a timely manner.

Worst Place ever I will never take my car back there again

Very good accessment and service

Not the best receptionist

Excellent service

Great Customer Service!!!!!